TownePlace Suites by Marriott Thousand Oaks Ventura County

Hotels
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TownePlace Suites by Marriott
8.8 (134 reviews)
1712 Newbury Road , Newbury Park , US
+1 805-499-3111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location (quiet, safe, near restaurants)
Helpful and friendly staff (named staff praised)
Clean rooms and comfortable beds in many stays
Full kitchens and good room size
Good breakfast variety
Good for group/family stays
Cons:
At least one serious service complaint (reservation cancelled and refund refused) alleging discrimination
Room condition issues (dated rooms, bad carpets, scratched baths, worn toilet seat)
Renovations causing temporary loss of laundry/ice machine and occasional water interruption
Clogged sink / minor maintenance issues
Limited signage and some desired in-room/entertainment options

Categories

Cleanliness
8.6
Most guests described rooms as clean and well-kept, though some noted issues (worn toilet seat, deep scratches in shower floor, poor carpets in some rooms). Overall cleanliness is good with occasional maintenance concerns.
Service
8.5
Multiple reviews praise staff by name (Jessica, Fernando, Mohammed) for helpful, friendly service and assistance with group bookings; however one review reports a serious complaint about a cancelled reservation and refund refusal, reducing the score slightly.
Location
10
Consistently praised as quiet, safe, and conveniently located (close to In-N-Out, away from freeway); small signage was noted as a minor issue but overall location is a strong positive.
Room Quality
7.8
Mixed feedback: some rooms described as clean, nicely furnished with full kitchens and comfortable beds; others were dated with bad carpets, scratched baths, old noisy AC and occasional maintenance issues.
Amenities
8.8
Good amenities overall (full kitchens, pool views, breakfast), though some guests encountered temporary limitations (first-floor renovations affecting laundry, no ice machine) and minor amenity complaints.
Value for Money
8.8
Standard quality for this hotel tier
Food and Beverage
8.3
Breakfast described as not fancy but having decent variety; guests appreciated options though some wanted more (waffles, more free movie channels).
Overall Experience
9.6
Majority of stays were very positive (great for family reunions, personalized welcome, helpful staff, comfortable rooms), though there is at least one severe negative experience cited; overall guest sentiment is strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Suites with Fully Equipped Kitchens and Free Wi-Fi
TownePlace Suites Thousand Oaks Ventura County offers suites with fully equipped kitchens and free Wi-Fi, ideal for both short and long stays. Each suite includes a work desk, a seating area, a dining area, and ironing facilities, providing guests with all the comforts of home.

Outdoor Pool, Hot Tub, and Fitness Center
Guests can relax and unwind in the outdoor pool and hot tub, perfect for a refreshing dip or leisurely soak. Additionally, the hotel boasts a fitness center with cardiovascular equipment, treadmills, and ellipticals, catering to guests looking to stay active during their stay.

Convenient Amenities and Nearby Attractions
Enjoy a daily continental breakfast and make use of the BBQ facilities on-site for a delightful dining experience. With free guest parking, vending machines, and a guest launderette for added convenience, TownePlace Suites ensures a hassle-free stay. Explore nearby attractions such as The Oaks Mall just 2 miles away or take a short drive to Malibu and its beautiful beaches, located 24 miles from the hotel.

Book your stay at TownePlace Suites Thousand Oaks Ventura County for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Location

Guest Reviews

8.8
Based on 134 reviews
Cleanliness: 8.6
Service: 8.5
Location: 10
Room Quality: 7.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.6
S
Saquoia • couple • us
10
Will definitely come back, and suggest this hotel to others!
Pros:

Great location, great breakfast, and the room was clean and veryyyy nice

Cons:

Had a great stay, can’t complain

2026-10-30 • via Nuitee
A
Armond • solo_traveller • us
9
If I am in the area again, I would have no problem returning to this location.
Pros:

The location is quiet and safe. A plus for me is that it is very close to an In-N-Out. The property was nice, and the room was clean. Breakfast was not fancy, but it had decent variety-something for everyone.

Cons:

There was some damage to the toilet seat. Even if it was clean, you don't really want to sit on a seat with significant wear marks. Some deep scratches in the shower floor initially looked like dirt/mud. Not really a good look.

2026-10-12 • via Nuitee
K
Kane • couple • us
1
The worst
Cons:

The fact that they were racist and stereotyped me for my race and canceled and reservation without notice. Now won’t give me a refund

2026-09-08 • via Nuitee
E
Elinor • family_with_children • il
8
Pros:

המיקום היה מצוין

Cons:

הקומה הראשונה היתה בשיפוצים
וזה לא איפשר להשתמש במכונת כביסה ולא היתה מכונת קרח

2026-08-15 • via Nuitee
A
April • family_with_children • us
7
It was ok. I wish I’d asked for a better room.
Pros:

Location and size

Cons:

Under construction so water was cut off while we were there but not for very long and staff were helpful in keeping us updated and extended our check out. The room was very dated. Carpets very bad, bath scratched, air conditioning old and loud.

2026-07-20 • via Nuitee
C
cintrab2026 • Business
10
Mohammed
Pros:

So helpful made my stay easy and comfortable

2026-07-18 • via Tripadvisor
Z
Z3024NAdaveo • Family
10
Fantastic home base for family reunion!
Pros:

We recently booked a group of rooms for a family reunion gathering. Jessica was most helpful in helping us get everything arranged. When we arrived we were pleasantly surprised to see a personalized welcome sign posted at the front desk. And Fernando was incredibly helpful at the front desk in making sure we all got settled and had everything we needed. He and the rest of the staff remained amazingly supportive throughout our stay. Everybody was so nice and helpful, we loved everything about our stay. The only possible suggestion I can think of would be the small hotel signage out at the entrance makes it a little hard for first timers to notice it, but Google Maps pretty much makes that not matter. Our thanks go out to Jessica, Fernando, and the rest of the crew at Townplace Suites and Courtyard in Thousand Oaks!

2026-07-17 • via Tripadvisor
R
Reginald • solo_traveller • us
7
Enjoyed my one night stay, nice hotel.
Pros:

The gentlemen that checked me in made me feel welcomed. He was very professional and friendly. My room was clean and nicely furnished. Loved the full kitchen. The bed was very comfortable. Nice view of pool, tress, and mountains from the 3rd floor.

Cons:

Bathroom sink in 307 was clogged and it took a few minutes to get the water to go down by opening and closing the drain to create a vacuum. Also, multiple free cable movie channels would of been nice. I don't cook and love waffles but passed on making them myself during the free breakfast.

2026-07-10 • via Nuitee
J
Jonathan • couple • us
6
2026-06-15 • via Nuitee
Z
Zandra • solo_traveller • us
10
Great location
Pros:

We like that it is away from freeway noise. Having a kitchen is a plus. But the most important thing for us is having a good bed. We enjoyed our stay

Cons:

N/A

2026-05-19 • via Nuitee
B
Beattie • solo_traveller • us
10
2026-04-29 • via Nuitee
S
Stefanie • couple • us
10
2026-04-27 • via Nuitee
M
Michael • couple • us
1
Hidden Charges. I won’t go back.
Cons:

Hidden charges. $16.90/ day for parking. Also, amenities offered at the front desk have a charge. I didn’t find out until I checked the bill when I got home. There are plenty of hotels in the area that don’t charge for parking.

2026-03-23 • via Nuitee
L
Larry • family_with_children • us
7
Pros:

Great location because it's close to local family. The staff was excellent! Very accommodating and polite. Every staff member greeted us in the hallways .

Cons:

The quality of the breakfast wasn't very good. The room was small for 3 adults. The sofa bed was extremely uncomfortable. The property definitely needs to be updated which is currently happening.

2026-03-02 • via Nuitee
B
Brian • solo_traveller • us
10
Pros:

Nice area

Cons:

Great location

2026-02-13 • via Nuitee
D
Desharp • solo_traveller • us
10
Pros:

Suit was amazing

Cons:

Nothing

2026-01-28 • via Nuitee
R
Robert • extended_group • us
8
Overall was good. Please refer to above comments.
Pros:

Frig in the room. Able to borrow playing cards. Breakfast choices available. Friendly staff. Cleanliness of room.

Cons:

Extremely high cost of store (lobby) items. $10 for a bottle of Starbucks coffee is ridiculous. Pistachios did not taste fresh or flavorful. Again…way too expensive. Very undercooked bacon swimming in grease at breakfast. We did ask for two rooms next to or near each other. They were on different floors.

2026-01-19 • via Nuitee
R
raymond • solo_traveller • us
3
Last time....
Cons:

Charge USD$10/night for parking in a SHARED parking lot?! Horse turds....
USD$6 for a bottle of water? It's cheaper at LAX!

2026-01-19 • via Nuitee
R
roberto • couple • us
10
I loved it
Pros:

It got the job done

Cons:

It was good

2026-01-19 • via Nuitee
L
Luiza • extended_group • pl
8
2026-01-19 • via Nuitee