Jonestown Inn

Hotels
RocketFuel (FR)
7.2 (492 reviews)
16 Marsanna Ln , Jonestown , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Great location
Cons:
Dirty room conditions
Noise issues
Maintenance problems

Categories

Cleanliness
5.13
Several reviews mention issues like dirty linens and unpleasant odors.
Service
8.1
Positive mentions of friendly front desk staff and helpfulness.
Location
8.14
Close to attractions like Hershey Park and convenient to I-81.
Room Quality
6.59
Some guests found the beds uncomfortable and noted maintenance issues.
Amenities
7.62
Included amenities like breakfast and sufficient room facilities.
Value for Money
7.08
Generally perceived as affordable with good value options.
Food and Beverage
7.63
Breakfast received positive mentions like good variety.
Overall Experience
7.3
Experience varied, with both positive and negative feedback influencing the rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:04

Property Description

Convenient Location: Situated in Lebanon county, SureStay Plus by Best Western Jonestown Lebanon Valley offers easy access to Hershey, Pennsylvania Dutch Country, and Harrisburg.

Family-Friendly Amenities: Guests can start their day with a complimentary Continental breakfast and enjoy free WiFi, local calls, and coffee. The hotel also boasts an outdoor swimming pool for relaxation.

Nearby Attractions: Just a short drive away, guests can visit Hersheypark, Indian Echo Caverns, and Fort Indiantown Gap. For those looking for more adventure, Dutch Wonderland amusement park is a great option.

Book your stay at SureStay Plus by Best Western Jonestown Lebanon Valley to experience comfort and convenience during your visit to this vibrant area.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Aug 16, 2026 until Sat, May 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.2
Based on 492 reviews
Cleanliness: 5.13
Service: 8.1
Location: 8.14
Room Quality: 6.59
Amenities: 7.62
Value for Money: 7.08
Food and Beverage: 7.63
Overall Experience: 7.3
C
Colton couple us
10
2026-08-26 via Nuitee
S
Sampaio couple us
7
Boa e razoável por 1 noite
Pros:

Tudo estava muito limpo e novo, pelo menos no nosso quarto

Cons:

Poucas mesas no refeitório de café da manhã

2026-08-24 via Nuitee
D
Deanne family_with_children us
4
Worth the price.
Pros:

Location was good for my weekend plans, staff was polite. Breakfast was OK: eggs, waffles, cereal, bagels. Bed very comfortable. Clean.

Cons:

Entire facility ( lobby, hallways, room) had an old stale cigarette smell. Fortunately, the window opened to air out the room. No fresh fruit for breakfast. Room was small. Would not return.

2026-08-24 via Nuitee
N
Nina family_with_children us
9
2026-08-24 via Nuitee
H
Hurd solo_traveller us
10
2026-08-21 via Nuitee
H
Hurd solo_traveller us
10
2026-08-20 via Nuitee
K
Kilian family_with_children fr
8
2026-08-20 via Nuitee
T
Todd couple us
4
No hot water in the building, should get some sort of refund!
Pros:

Beds were comfortable

Cons:

The entire facility did not have hot water, they said everyone should have been informed about this, including 3rd party sites like booking.com. I think there should be some sort of refund for this reservation given this massive inconvenience.

2026-08-20 via Nuitee
K
Ki Chul solo_traveller us
10
가격 친절 음식 청결 가성비가 좋다
Pros:

아침식사도와 청결 그리고 직원분의 친절이 타 호텔보다 좋았습니다

Cons:

가격대비 다른호텔보다 싸다

2026-08-17 via Nuitee
I
Ifeachor couple us
9
A Good find
Pros:

It was clean a good place for the cost.

Cons:

It is a little hidden.

2026-08-17 via Nuitee
H
Hurd solo_traveller us
10
2026-08-14 via Nuitee
J
James couple us
8
Pros:

Location was perfect for us. Breakfast was great. Staff was very helpful.

2026-08-09 via Nuitee
E
Evelyne solo_traveller us
2
2026-08-03 via Nuitee
J
Jimmy extended_group us
9
I absolutely needed and loved it!
Pros:

The host was amazing! Everyone was friendly, it was very clean and comfortable! Next year this is my #1 choice!!!

Cons:

More turkey products for breakfast

2026-08-03 via Nuitee
H
Hurd solo_traveller us
10
2026-08-02 via Nuitee
S
Shanna solo_traveller us
2
2026-07-21 via Nuitee
R
Roberta solo_traveller us
10
Pros:

staff is so super friendly. Comfy beds and clean.

Cons:

everything was fantastic.

2026-07-20 via Nuitee
C
Carrie family_with_children us
1
Cons:

I did not get to find out what I liked at Jonestown Inn because Booking.Com never sent them the information about my reservation, so I arrived at 11 pm with my elderly, wheelchair bound mother who is on oxygen only to find this out. The front desk agent informed me that this occurred to 5 other people who made reservations through Booking.Com and they were fully booked. Then I had to sit in my car with my elderly mother in torrential downpour and find another hotel. DO NOT USE BOOKING.COM. THEY WILL NOT REFUND ME!! HOPE THE OTHER 5 PEOPLE GOT A DIFFERENT RESULT.

2026-07-20 via Nuitee
S
Sara solo_traveller us
10
2026-06-15 via Nuitee
K
King couple us
9
Overall clean, quiet, very dog friendly, good breakfast and great staff!!
Pros:

Dog friendly with places for the to walk.

Cons:

Some trash receptacles would have been nice

2026-06-14 via Nuitee