Premier Hotel Pretoria

Hotels
•
Premier Hotels & Resorts
7.8 (1362 reviews)
573 Stanza Bopape Street (Church Street) , Pretoria , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Noise issues
Inconsistent cleaning standards
Old amenities

Categories

Cleanliness
7.13
Some complaints about dirty bathrooms and unpleasant smells.
Service
9.1
Staff were helpful and welcoming.
Location
7.14
Location had issues with noise and safety concerns.
Room Quality
7.59
Mixed reviews; some comfort noted, but high noise levels.
Amenities
7.12
No modern technological upgrades; older facilities.
Value for Money
7.58
Some dissatisfaction with the pricing and offerings.
Food and Beverage
8.63
Breakfast received positive reviews, but some didn't enjoy it.
Overall Experience
8.1
Overall stay was pleasant despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:47

Property Description

Luxurious Accommodation
Experience the elegant and stylishly decorated rooms at the 4-star Premier Hotel Pretoria, offering a comfortable stay with air conditioning and modern amenities.

Dining Excellence
Indulge in a culinary journey at the Ambassador Restaurant, where you can enjoy buffet-style meals and à la carte options in a welcoming ambience. The Embassy Bar also offers a wide selection of light meals and beverages.

Convenient Location and Services
Located near the Union Buildings, this hotel is easily accessible from major airports and offers transport services for your convenience. Don't miss the chance to experience luxury and convenience at Premier Hotel Pretoria.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children from 16 years old to 17 years old stay for ZAR 205 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1362 reviews
Cleanliness: 7.13
Service: 9.1
Location: 7.14
Room Quality: 7.59
Amenities: 7.12
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 8.1
Z
Zodwa • solo_traveller • za
10
Friendly staff and cleanliness of the property are 💯💯💯💯💯💯
Pros:

Cleanliness and the staff kindness . Cleanliness is 💯💯💯💯this property is very clean shame, the linen are spotless no bad smell nothing. I love Premier Hotel Pretoria 💯💯💯

Cons:

Nothing

2026-06-13 • via Nuitee
K
kinG • couple • za
5
It was fine
Pros:

Price

Cons:

Meals we’re back.
Please work on your kitchen and dining

2026-06-13 • via Nuitee
E
Emmanuel • solo_traveller • za
7
Pros:

Comfortable beds

Cons:

The bed was small and not comfortable

2026-06-13 • via Nuitee
H
Hope • solo_traveller • za
6
2026-06-10 • via Nuitee
R
Retšelisitsoe • solo_traveller • ls
6
2026-06-10 • via Nuitee
K
Kwena • solo_traveller • za
5
Y’all must change the bed sheets. They smell
2026-06-10 • via Nuitee
M
Mulalo • solo_traveller • za
10
2026-06-10 • via Nuitee
K
klaas • couple • za
10
2026-06-07 • via Nuitee
K
Kyle • solo_traveller • za
7
2026-06-05 • via Nuitee
M
MMATLOU • family_with_children • za
9
It was very nice and convenient
Pros:

Everything,, family room

2026-06-01 • via Nuitee
Z
Zandile • couple • za
5
2026-05-31 • via Nuitee
M
Mojalefa • solo_traveller • za
1
2026-05-29 • via Nuitee
B
Baloyi • solo_traveller • za
9
Pros:

Supper

2026-05-27 • via Nuitee
B
Bridget • solo_traveller • zw
10
Pros:

Clean

2026-05-26 • via Nuitee
B
Botsang • solo_traveller • za
8
2026-05-25 • via Nuitee
K
Kholiwe • solo_traveller • za
8
Pros:

Everything there

Cons:

The telephone in the room wasn't working while in needed to call the reception

2026-05-25 • via Nuitee
Z
zwakele • solo_traveller • sz
8
Pros:

Food and
Location

Cons:

None

2026-05-20 • via Nuitee
B
Buyisiwe • couple • za
9
Good value for money
Pros:

Proximity to public transportation.

Cons:

Nothing

2026-05-19 • via Nuitee
V
Victor • extended_group • gb
10
The hotel met my expectations!
Pros:

I spent a week at Premier Hotel Arcadia and was thoroughly impressed. The staff — from receptionists and duty managers to restaurant and housekeeping teams — were consistently polite, professional and accommodating, making me feel welcome throughout my stay.
The rooms were spotless, with fresh linen changed daily and housekeeping ensured everything was kept immaculate. Breakfast was superb, offering a wide variety of choices to suit different tastes.
The lounging facilities were neat and comfortable and even the communal toilets were maintained to a very high standard of cleanliness.
Overall, the hotel delivered excellent service, comfort and attention to detail. I would gladly recommend Premier Hotel Arcadia to anyone visiting Pretoria.

Cons:

There was nothing to dislike.

2026-05-18 • via Nuitee
M
madzhiga • solo_traveller • za
1
Food is good but definitely not coming there ever again
Pros:

The breakfast

Cons:

The area, came home late at night to discover the hotel is right next to a brothel, also my room view at the second floor, is the brothel (capital inn)

2026-05-18 • via Nuitee