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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Family rooms
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Garden
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Luggage storage
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Express check-in/check-out
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Bar
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Sun terrace
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Designated smoking area
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Shared lounge/TV area
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Board games/puzzles
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Heated pool
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Indoor pool
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Live music/performance
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Themed dinner nights
Review Highlights
Categories
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Property Description
Historic Charm in Rural Shropshire
Luxurious Rooms and Leisure Centre
Experience a stay in one of our 37 rooms, ranging from luxurious four-poster rooms to classic rooms, all equipped with modern amenities. Unwind in the leisure centre with a 15-metre pool, spa pool, sauna, and gym, ensuring a relaxing stay.
Dining Excellence and Scenic Views
Indulge in British cuisine and vegetarian options at our on-site bar and restaurant. Enjoy picturesque garden views from select rooms, and relax in a private bathroom with complimentary bathrobes and slippers.
For a historic retreat with modern comforts, book your stay at Haughton Hall in Telford today.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Driveway to the hotel was stunning
Man on reception and the bar was very pleasant
Arrived in the dark,bedroom curtains already closed.
In the morning we opened the curtains to find a post it note on the windowsill, which stated' Do not open the window due to wasps nest outside window.
Good job we didn't wake in the night and open window as there were plenty of wasps visible.
Reported room 38 to reception on leaving.
As this should be dealt with asap or the room closed.
lovely staff nothing was too much trouble
property could do with updating but there are works being done.
Staying at the Cosy Hotel was a truly charming experience—it felt like stepping back in time into the elegant atmosphere of a classic English country villa. The whole place is warm and beautifully maintained. A special mention goes to the bed, which was incredibly comfortable and ensured a great night’s sleep. I would definitely come back!
Staff were excellent, very friendly and helpful.
Perhaps wider menu in the week, as quite limited.
Location perfect for Ironbridge and Telford with free and easy parking. Breakfast was excellent with both Full English, Continental and other options. Reception and breakfast staff were very friendly and attentive with requests happily accommodated. The Manor House bedroom was large with ample space and storage, hot water was almost immediately on-tap. Swimming pool and gym facilities were excellent.
The Manor House bedroom was too dark and needed extra lighting for reading. The curtains were torn and needing replacement. The basin and bath were is need of plunging to speed up emptying of the water.
The staff were exceptionally helpful and professional. We asked for breakfast at 8 am sharp as we had our daughters graduation and they delivered! Very old building. New owners are still upgrading it.
Decor in one wing was very tired but its work in progress
Good food, reasonable price and good facilities, pool and jacuzzi.
They managed to move us to a different room as the previous room smells cigarette smokes. Outside including the main stair/door to reception has lots of cigarette buts as well. Staff are friendly, but cleanliness could be improved. There's no towels available in the pool side and some old used towels are visible in the container, looks untidy and needs cleaning.
Title: What a Pleasant Surprise for a 3-Star Hotel!
We weren't expecting much given the 3-star rating, but this hotel completely exceeded our expectations. The staff were absolutely excellent throughout our stay, especially Shabbir and Jemka, who went above and beyond and offered genuinely 5-star service. Their warmth, attentiveness, and willingness to help made all the difference to our visit.
It's rare to find service this good, and it's clear the team here really cares about their guests. Highly recommend, and a big thank you to Shabbir and Jemka for making our stay so memorable!
Lovely staff. Chilled atmosphere. Comfortable rooms. I really enjoyed the full english breakfast with lovely fresh eggs!
The pool/ spa was great and much appreciated. The countryside location- very peaceful even though 2 mins drive from Shifnal town centre and 5 mins from the motorway!
The owners are busy updating rooms as the hotel needs some TLC.
No lift to first floor rooms.
Room size was HUGE
We had a four poster bed which, whilst it looked lovely, was a bit uncomfortable and very squeaky !
Breakfast was good, but not a huge choice.
Lovely swimming pool, with sauna.
The light switch in the bedroom was over by the blocked off entrance door.
The step to climb into the bath needs to be a little higher, as unable to climb into the bath easily from it (short legs)
The blind in the bathroom was very basic and did not cover the sides of the window.
Decor is a bit dated and in places could do with a lick of paint.
Wifi very patchy
It is a time capsule.
The staff were all very helpful and pleasant, especially at breakfast. The hotel was clean throughout considering how run down it is. They are starting to spruce it up under new management but needs a big makeover.
Good value for money including breakfast
The vegetarian sausages at breakfast were inedible!!
Rest of the breakfast was great.
It is very run down so don't expect too much while they are revamping it.
Location was good. Quiet.
Shabby, but then the price does reflect it. WiFi was poor and had to use my own hotspot / data in a poor signal area. TV difficult to use because the remote wouldnt work with it properly.
Love this classical building and if you fan of historical places you will like it. The staff was amazing and proactive. The breakfast was very nice and loved sitting in the garden in peace
The pool and sauna is brilliant option with children
This place not for everyone. If you picky you won’t see the beauty of the past. Unfortunately our window couldn’t be closed properly but it was warm outside so that didn’t caused problems
It could help a good carpet cleaning but I find it beautiful as I love old buildings
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