Residence Inn by Marriott Toronto Downtown / Entertainment District

Hotels
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Residence Inn
8.7 (1411 reviews)
255 Wellington Street West , Toronto , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and polite staff
Spacious rooms
Cons:
Breakfast lacks variety
Some furniture and amenities need updates

Categories

Cleanliness
8.78
The rooms were noted as clean and well-maintained.
Service
9.25
Staff were consistently described as friendly, polite, and accommodating.
Location
9.29
Excellent location praised multiple times for convenience and proximity to attractions.
Room Quality
8.74
Generally good room quality with spacious accommodations mentioned.
Amenities
8.27
Some amenities like the breakfast lacked variety, impacting this score.
Value for Money
8.73
Good value for the price, especially for location and room features.
Food and Beverage
7.78
Breakfast options received criticism for variety and space limitation.
Overall Experience
8.75
Overall experiences varied but generally satisfactory with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 19:52

Property Description

Central Location in Toronto's Entertainment District

Luxurious Suites with Full Kitchen and Modern Amenities

Indulge in a hot breakfast buffet before exploring the nearby CN Tower and Ripley's Aquarium. Our guest suites offer free Wi-Fi, a flat-screen TV, and a cozy sofa bed. Unwind in our indoor pool or stay active in the fitness center. Need foreign currency? We've got you covered with on-site exchange services. With valet parking and proximity to Scotiabank Arena and popular theatres, your stay at Residence Inn Toronto Downtown promises convenience and comfort. Book now for an unforgettable experience in the heart of the city.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The credit card used at the time of the booking must be presented by the cardholder upon check-in. Third party bookings are not accepted.

When traveling with pets, please note that an extra charge of $60 + Tax (Per Pet Per Stay) applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 60 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1411 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
F
fatemeh • family_with_children • ir
9
2026-05-20 • via Nuitee
N
Natalie • solo_traveller • ca
10
2026-05-13 • via Nuitee
M
Mario • solo_traveller • ca
9
Pros:

Hotel super propre personnelle accueillant et l'emplacement parfais 5 minute Rogers center a pied.

2026-05-11 • via Nuitee
M
Maria • solo_traveller • ca
9
2026-05-06 • via Nuitee
G
Gareth • solo_traveller • gb
8
2026-05-05 • via Nuitee
T
Ted • couple • ie
8
2026-05-03 • via Nuitee
J
June • couple • gb
9
2026-05-03 • via Nuitee
T
Tayla • family_with_children • au
8
Loved it, would definitely return again
Pros:

Location is amazing if you want to be close to everything including the ball field, Scotiabank Arena, CN tower and the aquarium. We walked everywhere and felt close to everything. Very clean, super friendly and helpful staff.

Cons:

Pool felt a bit dated, fold out couch was uncomfortable for our daughter to sleep on but that’s to be expected with a fold out couch.

2026-04-28 • via Nuitee
M
Megan • couple • ca
7
2026-04-27 • via Nuitee
C
Caroline • family_with_children • gb
8
Pros:

Rooms were large and clean

2026-04-24 • via Nuitee
K
Krista • family_with_children • ca
10
Amazing hotel and staff!
Pros:

Loved the hotel, every staff interaction was pleasant, i could tell the staff enjoyed working together which confirms good leadership and a good working environment. There were no messy areas anywhere, everything was clean and fresh. The breakfast buffet was amazingly delicious. The room was spacious and comfortable.

Cons:

Some of the guests were doing things like brining alcohol and food into the pool, which was annoying and disrespectful

2026-04-22 • via Nuitee
L
Lobb • couple • us
10
2026-04-22 • via Nuitee
L
Liliana • solo_traveller • ar
10
Pros:

La habitación súper equipada y confortable

2026-04-21 • via Nuitee
J
Janni • extended_group • fi
9
2026-04-20 • via Nuitee
S
Sabine • solo_traveller • de
8
Gerne wieder
Pros:

Zentrale Lage, Ausstattung, sehr freundliches Personal

2026-04-19 • via Nuitee
R
Rui Taro • family_with_children • br
10
Excelente
Pros:

A localização é excelente.

Cons:

Seria interessante fazer reforma no hotel.
Dar ao hotel um ambiente moderno.

2026-04-14 • via Nuitee
S
Simone • family_with_children • de
6
Pros:

Die Lage war sehr gut, der Pool ok, das Personal super! Valet, Frühstücksleute..einfach lieb!

Cons:

Der permanent Lärm aus dem Zimmer draußen(Lüftung unten von Küche etc) Klimaanlage sehr laut, Fitness recht alt(aber OK). Frühstück jeden 2.Tag das gleiche, kaum Obst (kein Obstsalat), Gemüse und echtes Müsli (normal für hier, für Deutsche war alles zu süß).

2026-04-04 • via Nuitee
P
Paul • couple • ca
9
Pros:

Location

2026-03-31 • via Nuitee
T
Thomas • couple • de
9
2026-03-27 • via Nuitee
K
Keisha • family_with_children • ca
7
Was nice
Pros:

Nice room, beds, decor. Breakfast was great, smart TV for streaming bonus.

Cons:

Room was not cleaned properly. Garbage left in the kitchen and bathroom, sticky cupboard and stove surfaces, can tell it was not wiped and cleaned at all. Past guest food left in cupboard and garbage in the bathroom.

2026-03-25 • via Nuitee