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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Barber/beauty shop
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Shared lounge/TV area
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Parking garage
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Concierge service
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ATM/cash machine on site
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Lockers
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Heated pool
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
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Property Description
Luxurious Accommodation with Stunning Views
Sheraton Grand Shanghai Pudong Hotel & Residences offers modern rooms with floor-to-ceiling windows overlooking the city or Huangpu River. Each room features a 32-inch flat-screen TV for your entertainment.
Top-Notch Facilities for Relaxation and Wellness
Guests can unwind in the indoor swimming pool, sauna, or with a relaxing body massage. The hotel also provides a well-equipped gym for fitness enthusiasts.
Culinary Delights and Dining Options
Feast on a variety of Eastern and Western dishes at Feast restaurant, or savor authentic Cantonese cuisine at China Court. End your day with light snacks and cocktails at Passion lobby lounge.
Book your stay at Sheraton Grand Shanghai Pudong Hotel & Residences for a memorable and indulgent experience!
According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.
Location
Guest Reviews
Прекрасный отель.действитнльно гранд, действительно раскошный. Но он огромный и не годится для людей как я с ограниченной подвижностью. 0
tudo muito agradável
俯瞰上海风景一绝
没有
Konum ve temizlik.
Kahvaltı güzel değildi
The beautiful swimming pool, the great views and the excellent location.
The apartment (2381) was very humid, with a persistent unpleasant smell. The bedding was yellowed and dated, and the breakfast was disappointing for a 5-star hotel. Some staff members also had difficulties communicating in English.
Персонал явно не справлялся с количеством гостей!
За 7 ночей нам так и не починили сейф
Завтрак как еда был неплох, но вот сервис - ужас!!!! Стоять в очереди за вашлями или отсутствие чашек для кофе!!
Это не сервис MARIOT!
Персонал явно не справлялся с количеством гостей!
За 7 ночей нам так и не починили сейф
Завтрак как еда был неплох, но вот сервис - ужас!!!! Стоять в очереди за вафлями или отсутствие чашек для кофе!!
Это не сервис MARIOT!
А подлые попытки ресепшена переселить в апартаменты под видом апгрейда и вовсе похоже на машенничество!
И этот позорный залог в гостинице 100 евро +... за гранью понимания...
The rooms were very spacious, the restaurant was delicious
The staff was friendly. Breakfast was good. Room cleaning and service was prompt
Old rooms. Dimmers flickered through the night even when they were off. Room smelled of smoke even though it was a non smoking room. 3 towels instead of 4 were given even though booking said 2 adults and 2 kids ( same for toiletries ). Aircon was not effective.
Comfortable room
Poor food options, no minibar, no spa, poor quality TV in room, airport pickup service very bad
朝食メニューのバリュエーションが多かったのと、全て美味しかった。
Sheraton in Shanghai is amazing, breakfast various and very good. The room was big, comfortable and the swimming pool big and relaxing. Bring a swim cap, otherwise you will be charged 6.5 € for it (and it is really too much).
the hotel is in South Pudong, so far from the chaos of the city centre.
Personnel at the reception was fantastic, as long as gave us the room in the morning to rest a little bit after the intercontinental trip!
The metro was just 1 minute by walk.
Everything perfect. hosts need to expect not to be in the city centre but in a served area, full of restaurants and a mall, but quiet and calm
Rooms are old now, walls and furniture need a bit of re-furbishing.
Very good location. Polite staff.
Gave a chance to check in earlier than based on general rules.
The front desk staff don’t speak English very well; they don’t understand some questions or requests. When you ask for help with certain issues, room service might just hang up and ignore your question. They don’t help with luggage, even if they see that you’re alone and pregnant. They just stare at you while you struggle to drag a 32-kg suitcase. Alipay didn’t work at the front desk, so I had to pay with a credit card, which charged exorbitant fees for international cards. I ordered breakfast to my room, but they forgot half the order and didn’t bring it until 15 minutes later. Overall, I have mixed feelings about choosing this hotel. The only bright spot was the wonderful housekeeping staff—it was very clean. They were polite and cleaned quickly.
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