Premiere Classe Biarritz

Hotels
•
Premiere Classe
5.1 (4076 reviews)
41 rue Chapelet - Bvd Dassault - Rond-point du Mousse , Biarritz , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable mattress
Cons:
Poor cleanliness
Noisy environment
Room conditions unsatisfactory

Categories

Cleanliness
2.81
Room cleanliness was criticized with various issues including dirty sheets and bad odors.
Service
6.78
The service was described as friendly, but there were issues with responsiveness.
Location
7.82
The location is convenient for transit but has limited appeal otherwise.
Room Quality
3.77
Multiple complaints regarding room condition including size and maintenance issues.
Amenities
4.8
Some amenities were functional but lacked variety and there were maintenance concerns.
Value for Money
5.26
Considered overpriced given the quality of accommodations.
Food and Beverage
5.81
Breakfast was mentioned positively but lacking variety with other food options.
Overall Experience
3.78
Overall experience was poor due to numerous complaints about cleanliness and disturbances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 18:52

Property Description

Convenient Location: Premiere Classe Biarritz is strategically situated just 800 meters away from Biarritz - Anglet - Bayonne Airport, making it easily accessible from the A63 motorway exit 4.

Comfortable Accommodation: The air-conditioned rooms at Premiere Classe Biarritz offer en suite facilities, including a TV with cable channels and a private bathroom with a shower, ensuring a comfortable stay for guests.

Additional Amenities: Guests can take advantage of complimentary Wi-Fi, free parking facilities, and enjoy dining at the on-site Campanile restaurant, providing convenience and a variety of services during their stay.

Book your stay at Premiere Classe Biarritz now for a seamless and enjoyable experience!

Important information:

How to check-in/out: You can pay by cash during the opening hours (06:30 to 11:00 and 17:00 to 21:00 on weekdays and 07:00 to 11:00 and 17:00 to 21:00 during weekends and holidays). Outside those hours you can use the automatic credit card payment system which will enable you to obtain the magnetic key card to gain access to your room.

Maestro credit cards are not accepted at this property.

Guests arriving after 21:00 are kindly requested to contact the hotel using the details on the booking confirmation in order to obtain access to their room.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

5.1
Based on 4076 reviews
Cleanliness: 2.81
Service: 6.78
Location: 7.82
Room Quality: 3.77
Amenities: 4.8
Value for Money: 5.26
Food and Beverage: 5.81
Overall Experience: 3.78
A
Ayoub • solo_traveller • es
10
Pros:

❤️

2026-05-30 • via Nuitee
A
Alfredo • solo_traveller • es
10
2026-05-29 • via Nuitee
N
Nathalie • solo_traveller • fr
5
Pros:

Le lit est confortable, c'est propre.

Cons:

Salle de bain très petite, compliqué pour se déplacer, mauvaise réception de la télévision, chambre assez petite. Autour c 'est bruyant.

2026-05-29 • via Nuitee
P
Paul • solo_traveller • fr
7
2026-05-28 • via Nuitee
R
Roman • couple • fr
4
2026-05-28 • via Nuitee
J
james • couple • fr
10
Merci aux personnel du matin
Pros:

La proximité et disponibilité du personnel

Cons:

Le petit déjeuner pas grand chose

2026-05-28 • via Nuitee
G
Guy • solo_traveller • fr
10
Pros:

Très propre

2026-05-28 • via Nuitee
A
Anaïs • couple • fr
8
2026-05-28 • via Nuitee
J
José Blas • family_with_children • es
5
REGULAR POR LA INCOMODIDAD DEL ESPACIO Y LA DEUDA QUE NO ME HA SIDO INGRESADA DE 80,00€
Pros:

QUE ESTABAN NUEVAS LAS INSTALACIONES

Cons:

ERA MUY PEQUEÑO PARA 3 PERSONAS. eSYOY TODAVIA ESPERANDO QUE ME DEVUELVAN LOS 80,00 € QUE ME COBRARON Y QUE ME DEVOLVERÍAN EN UNA SEMANA, RECLAMO A BOOKING QUE ME HAGA EL INGRESO DE DICHO IMPORTE, ESPERO QUE NO TENGAN PROBLEMA ALGUNO EN DEVOLVERMELO. GRACIAS

2026-05-28 • via Nuitee
C
Claire • solo_traveller • fr
5
Pros:

La proximité de l'aéroport

Cons:

Une fenêtre minuscule au RDC en angle . bruyant la nuit

2026-05-28 • via Nuitee
T
teboul • solo_traveller • fr
9
2026-05-28 • via Nuitee
O
Oliver • couple • ie
8
Pros:

Outstanding help from receptionist on duty. She tracked down our taxi and retrieved my phone!

2026-05-28 • via Nuitee
F
FILOMENA MONTEIRO • solo_traveller • pt
7
Pros:

Serviu para o objectivo: tomar banho e dormir.
A limpeza estava muito boa.
O ar condicionado com calor é sempre bem vindo.

Cons:

O beliche por cima da cama de casal resultou numas valentes cabeçadas... 😅

2026-05-27 • via Nuitee
I
Irene • extended_group • es
7
2026-05-27 • via Nuitee
N
Noe • couple • fr
5
2026-05-27 • via Nuitee
L
Luca • solo_traveller • it
10
2026-05-27 • via Nuitee
G
Gabriele • couple • it
5
Pros:

Essenziale

Cons:

Stanza molto piccola

2026-05-27 • via Nuitee
J
jean-paul • couple • fr
6
Agréablement surpris par la rénovation même si nous avons été réveillé par l'alarme incendie.
Pros:

La rénovation est quasiment nickel.
Plus de rideau dans la douche c'est top.

Cons:

Il y avait une fuite d'eau qui était connu par le personnel mais pas réparée lors de notre passage.
La lampe de bureau ne fonctionnait pas.
La télévision ne fonctionnait pas non plus;

2026-05-26 • via Nuitee
D
Denis • couple • fr
8
Pros:

Le prix et la réactivité du personnel de l'accueil quand nous avons découvert que la chambre avait été occupée. Ils nous ont changé de chambre et offert les petits déjeuners pour s'excuser du dérangement

Cons:

L'eloignement du centre ville et la salle de bain vraiment minuscule.

2026-05-26 • via Nuitee
R
Richard • solo_traveller • gb
3
Pros:

Convenient and simple

Cons:

The 80 euro deposit which they still haven't released

2026-05-25 • via Nuitee