Kyriad Direct Annemasse - Genève

Hotels
•
Kyriad Direct
6 (2480 reviews)
5 Rue Des Jardins , Gaillard , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
4.33
Multiple mentions of issues like hair in the bathroom and cigarette odors.
Service
8.3
Positive mentions of staff, especially Marie, who was accommodating.
Location
6.84
Convenient location but some feedback on noise levels.
Room Quality
4.79
Rooms reported as small and some issues with cleanliness.
Amenities
5.82
Some amenities mentioned but limited satisfaction expressed.
Value for Money
6.28
Price considered reasonable but mixed feelings about room quality.
Food and Beverage
5.83
Commented about breakfast but some complaints regarding lack of variety.
Overall Experience
5.8
General sentiment reflects a basic but satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:16

Property Description

Convenient Location:
Located at the crossroads of motorways A40 and A411, our hotel offers easy access to explore the area or unwind during your stay.

Comfortable Accommodation:
With 74 well-appointed rooms, we prioritize genuine comfort to ensure your stay is as pleasant as can be.

Proximity to Geneva and Swiss Frontier:
Just a short 10-minute drive from Geneva and near the Swiss frontier, our hotel's strategic location allows you to easily access nearby attractions and destinations.

Experience convenience, comfort, and proximity when you book your stay with us.

Important information:

How to check-in/out:
You can pay by cash during opening hours; from 06:30 to 11:00 and 17:00 to 21:00 during the week, and from 07:00 to 11:00 and 17:00 to 21:00 on weekends and public holidays.

If you plan to arrive outside the opening hours, please contact the hotel directly in order to obtain your log-in code for the automatic credit card payment and key dispenser system. You will need this code to retrieve the magnetic key card to your room.

Guests arriving after 21:00 are kindly requested to contact the hotel using the details on the booking confirmation in order to obtain access to their room.

When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 5 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 2.95 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6
Based on 2480 reviews
Cleanliness: 4.33
Service: 8.3
Location: 6.84
Room Quality: 4.79
Amenities: 5.82
Value for Money: 6.28
Food and Beverage: 5.83
Overall Experience: 5.8
H
Hassan • family_with_children • fr
6
2026-05-29 • via Nuitee
M
Moreau • family_with_children • fr
10
Pros:

Tout

2026-05-28 • via Nuitee
R
Ricardo • extended_group • fr
10
2026-05-27 • via Nuitee
R
Ricardo • extended_group • fr
10
2026-05-27 • via Nuitee
R
Ricardo • extended_group • fr
10
2026-05-27 • via Nuitee
A
Adrian • solo_traveller • gb
9
Cheap hotel for the area.
Pros:

The view over the mountains.

Cons:

Out of bus routes.
We need to walk more than 15 min to get to a 6 station

2026-05-27 • via Nuitee
S
Stéphane • couple • fr
6
2026-05-25 • via Nuitee
D
Damaso • family_with_children • es
1
No lo recomiendo a nadie
Pros:

El trato de los empleados

Cons:

Nuestra experiencia en este hotel fue muy decepcionante. Desde el primer momento, las condiciones de higiene dejaron mucho que desear: el suelo de la habitación estaba sucio y el baño era extremadamente pequeño, hasta el punto de resultar incómodo incluso para ducharse. Las habitaciones son diminutas y la distribución está muy mal aprovechada.

Además, el olor constante a marihuana en los pasillos era insoportable y daba una sensación muy desagradable durante toda la estancia. Para empeorar aún más la situación, al día siguiente no hicieron la habitación ni repusieron nada, algo totalmente inaceptable. Tuve que ir dos días consecutivos a pedirle toallas, sábanas o almohadas que faltaban…

Tiene mala pinta el sitio…

2026-05-25 • via Nuitee
M
Maria Jesus • family_with_children • es
1
2026-05-25 • via Nuitee
C
Cordero Rivera • family_with_children • es
1
Todo súper mal muy sucio habitación pequeñita y ningun v a limpieza
Pros:

Nada

Cons:

Todo súper sucio las camas no te la hacían el baño fatal y las habitaciones súper pequeñas

2026-05-25 • via Nuitee
C
Cedric • solo_traveller • fr
1
Cons:

Jai été facturé 2 fois une fois par booking et une deuxième fois a la borne de réception

2026-05-25 • via Nuitee
G
Garnier • solo_traveller • fr
9
Ma 1ere nuitée de la viaRhona
Pros:

Le personnel fut tres aimable
Dommage la clim de fonctionnait pas ch 106

Cons:

Tout est correct

2026-05-25 • via Nuitee
S
Sabrina • solo_traveller • be
10
Pros:

L amabilité du personnel, les deux dames et le jeune homme sont très gentil et serviable

2026-05-25 • via Nuitee
R
Ricardo • extended_group • fr
10
2026-05-24 • via Nuitee
M
Mihai • couple • de
10
Satisfăcut
2026-05-23 • via Nuitee
B
Benoît Landry Comlan • solo_traveller • bj
10
Pros:

Le calme, l'écoute de Marie, Jean Pi. Le personnel est dévoué

Cons:

Rien à signaler

2026-05-23 • via Nuitee
V
Voicu Mihai • solo_traveller • fr
8
2026-05-23 • via Nuitee
A
Anar • family_with_children • fr
5
Moyen
Pros:

Accueil

Cons:

Pas d’Eau chaude

2026-05-22 • via Nuitee
N
Nicolas • family_with_children • be
6
minimum if you need the minimum (price wise it's competitive around geneva)
Pros:

cheapest I could find close to geneva
very close to geneva

Cons:

my initial room was not cleaned when we arrived.
But it was immediatly changed by the reception once I informed them.

Very small rooms but this was more or less what I expected

2026-05-22 • via Nuitee
V
Vahid • solo_traveller • gb
5
Pros:

Mari was very helpful.

Cons:

Everything is crowded in little room no room for walking into the place.

2026-05-22 • via Nuitee