Hilton Garden Inn Wilmington Mayfaire Town Center

Hotels
•
Hilton Garden Inn
7.7 (213 reviews)
6745 Rock Spring Road , Wilmington , US
+1 910-509-4046

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location (central, near shops, easy beach access)
Friendly, exceptional and accommodating staff
Easy check-in and check-out
Some guests found rooms clean and well kept
Amenities available (pool, in-room coffee maker)
Cons:
Cleanliness issues (cockroach reported, hair in shower, animal odor, rusty fixtures)
Rooms dated and in need of updates (mattress issues, threadbare furniture, holes in shades)
Poor value for money reported by several guests
In-room coffee was bad and Keurig in need of cleaning; very small cups
Pool cleanliness concerns

Categories

Cleanliness
5.5
Multiple reviewers report poor cleanliness: cockroach at check-in, hair in shower, animal odor, sprayed fragrances masking smells, rusty faucet and generally a perceived lack of hygiene.
Service
9.5
Service is frequently praised as exceptional, accommodating and friendly with easy check-in/out; one negative incident with reception denying a pest report noted but overall service sentiment is strongly positive.
Location
9.5
Repeatedly called a great location — central, walking distance to shops and convenient for beach access; location is a clear strength.
Room Quality
6.5
Rooms described as dated and in need of updating: mattress with deep depression, hole in window shade, threadbare furniture and some low-quality linens noted.
Amenities
8.5
Amenities exist and are functional (pool, in-room coffee maker), but reviewers note issues: pool could be cleaner and in-room Keurig/cups and coffee need attention — otherwise amenities are present and useful.
Value for Money
5.8
Several guests felt price did not match experience (one reported paying €180 and finding a cockroach); value is seen as below expectations by multiple reviewers.
Food and Beverage
6.8
Limited mentions focused on poor in-room coffee (terrible taste, very small cups, Keurig needing cleaning); no strong positives for F&B.
Overall Experience
9.5
Mixed reports exist but many guests called the stay excellent, highlighting staff and location; despite cleanliness/room issues for some, the overall sentiment trends very positive due to service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 15:58

Property Description

Convenient Location
Located just 8 miles from downtown Wilmington and a short drive from the airport, Hilton Garden Inn Wilmington Mayfaire Town Center offers easy access to the city's attractions.

Modern Amenities
Enjoy a comfortable stay in rooms equipped with flat-screen TVs, free WiFi, refrigerator, and microwave. Unwind by the outdoor pool or stay active in the on-site gym.

Dining Options
Indulge in delicious meals at the hotel restaurant or opt for evening room service for a cozy night in.

Experience the perfect blend of convenience and comfort at Hilton Garden Inn Wilmington Mayfaire Town Center. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ILM

Location

Guest Reviews

7.7
Based on 213 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9.5
Room Quality: 6.5
Amenities: 8.5
Value for Money: 5.8
Food and Beverage: 6.8
Overall Experience: 9.5
J
Jack • couple • us
7
2026-10-29 • via Nuitee
A
Amanda • family_with_children • us
3
Pros:

The room smelled like animal odor

Cons:

The room smelled like animal owner

2026-10-19 • via Nuitee
T
Tina • couple • us
2
Uncomfortable
Pros:

It was chosen by someone else. It seemed old and dated.

Cons:

Not well maintained room. Hole in window shade. Mattress had deep depression needs replacing. Coffee was terrible and the only cups provided were very small. Keurig coffee maker in room needed cleaning.

2026-10-18 • via Nuitee
M
Michael • extended_group • us
10
2026-10-11 • via Nuitee
P
Pettaway • couple • us
9
We really enjoyed our stay
Pros:

It was clean

Cons:

The pool could have been cleaner

2026-09-15 • via Nuitee
N
Nicolas • couple • us
1
Pros:

The room was sprayed some kind of floral scent the room was dark and low quality sheets the bathroom faucet was rusty and looked gross

2026-09-11 • via Nuitee
J
Josh • couple • us
10
Pros:

Everything was phenomenal. The staff was exceptional and accommodating. Overall, excellent experience.

Cons:

Nothing

2026-09-10 • via Nuitee
C
Clodagh • family_with_children • ie
3
2026-09-08 • via Nuitee
F
Franco • solo_traveller • us
3
2026-09-08 • via Nuitee
V
Victoire • couple • fr
1
A fuir, cafards dans l’hôtel
Pros:

Rien

Cons:

À fuir. À notre arrivée dans la chambre, nous avons trouvé un cafard. Nous sommes immédiatement allées à la réception pour le signaler et demander à changer de chambre. Le plus hallucinant reste que la réceptionniste a essayé de nous convaincre qu’il ne s’agissait pas d’un cafard…

Payer 180 € la nuit pour retrouver un cafard dans sa chambre dès le check-in est tout simplement inadmissible. Gros manque de propreté et réaction de la réception très décevante. Je ne recommande absolument pas cet établissement.

2026-09-06 • via Nuitee
M
Matthew • solo_traveller • us
9
relaxing
Pros:

Easy check in & check out

2026-08-26 • via Nuitee
D
Dennis • solo_traveller • us
10
Pros:

It was clean.

Cons:

Rooms need to be updated

2026-08-25 • via Nuitee
S
Selena • couple • us
10
Pros:

Loved everything about the stay. Room was well kept and friendly staff within walking distance of shops.

2026-08-24 • via Nuitee
O
Olena • couple • us
9
2026-08-22 • via Nuitee
O
Ocampo • couple • us
8
2026-08-20 • via Nuitee
V
Victor • extended_group • us
8
Pros:

Great area to stay at

2026-08-18 • via Nuitee
T
Tyler • couple • us
10
2026-08-12 • via Nuitee
G
Gwendatta • couple • us
9
2026-08-10 • via Nuitee
B
BRIAN • couple • us
9
2026-08-08 • via Nuitee
K
Krol • couple • us
9
Except room being dated staff was great. we couldn’t check in till late because computers were down
Cons:

Hotel furniture seat was thread bare

2026-08-04 • via Nuitee