Hotel Stary

Hotels
9.2 (2677 reviews)
ul. Szczepańska 5 , Kraków , pl

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful facilities
Cons:
Overpriced breakfast
Inconsistent heating

Categories

Cleanliness
8.95
The hotel was clean, but some guests mentioned areas for improvement such as food presentation.
Service
9.45
Staff were often described as helpful and friendly, contributing positively to the experience.
Location
9.95
The hotel is ideally located in the old town, with many reviews praising its central location.
Room Quality
9.45
Rooms were spacious and well-designed, but some guests noted issues with heating.
Amenities
8.95
Amenities were mostly praised, though some guests pointed out shortcomings in heating and spa facilities.
Value for Money
8.95
While many guests felt the hotel offered good value, some found breakfast overpriced.
Food and Beverage
8.45
Breakfast was noted as somewhat lacking in quality and presentation, affecting the overall dining experience.
Overall Experience
9.45
Overall, guests expressed a high level of satisfaction, recommending the hotel highly despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:53

Property Description

Luxurious Hotel Stary in Kraków’s Old Town

Sky Bar with a Panoramic View: Enjoy a drink at the seasonal Sky Bar on the rooftop terrace overlooking the Main Market and Old Town.

On-Site Spa and Swimming Pools: Relax in the sauna, gym, steam bath, and 2 swimming pools with swim jets, all available for guests.

Elegant Rooms and Dining Options: Stay in air-conditioned rooms with plasma TVs and enjoy meals at Trzy Rybki restaurant serving traditional Polish dishes. Don't forget to visit the bar, café, and club for a complete experience.

Experience luxury and comfort at Hotel Stary. Book now for an unforgettable stay in Kraków!

Important information:

Due to the change in tax regulations, the tax number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Renovation work in the Wellness & SPA area will be carried out from 30/03/2026 to 02/04/2026. The Wellness & SPA area will be closed on these dates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 150 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for 200 zł per person per night when using an existing bed.
    People 13 years old and over stay for 200 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2677 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.95
Room Quality: 9.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.45
M
Moerthal Family Bath, Somerset, England
10
Wow
Pros:

Well, we certainly got lucky with this one. It's about as close to the main square as it's possible to get without actually being on it. On the other side of the block is Szczepański square which has some really good restaurants. In fact almost every building in the area is a bar, cafe or restaurant.
Gorgeous design, very spacious and comfortable, all the amenities you could want with absolutely no fuss. We had a lovely big room at the front with a sort of shared balcony, but all the noise from the bars below disappeared with the doors shut. We didn't eat in the restaurant or have breakfast there so can't comment, but spent a fair bit of time in the rooftop bar and had a couple of snacks which were excellent.
Loved it.

2026-07-25 via Tripadvisor
J
Jürgen Rüberg solo_traveller de
9
2026-07-25 via Nuitee
L
Lars-of-D couple us
9
2026-07-25 via Nuitee
H
Heidi solo_traveller ch
8
Pros:

Sehr gut gelegen.
Der Indoor Pool ist wunderschön.

Cons:

Zu wenig Licht im Bad.

2026-07-25 via Nuitee
D
Dorota solo_traveller pl
10
2026-07-25 via Nuitee
A
Andreas couple at
5
Tolle Lage jedoch schwer zu erreichen mit PKW
Pros:

Einrichtung teilweise im Zimmer desolat

Cons:

Überzogene Preise Grill

2026-07-24 via Nuitee
G
Gloria couple us
10
Very comfortable
Pros:

Beautiful hotel
Perfect spot.
Very friendly staff
Great spa
Rooftop bar is dreamy

2026-07-24 via Nuitee
J
Joonatan couple ee
5
2026-07-23 via Nuitee
A
Andrew couple de
7
2026-07-23 via Nuitee
L
Laura solo_traveller gb
10
I've stayed 3 times before and I'll stay again. I love it.
Pros:

Location is exceptional. Right in the thick of it. The overall design of the hotel is stunning. Room is gorgeous. But the pool & spa is the icing on the cake.

Cons:

Hooks in the bathroom please, I don't love my hand towel hanging near the toilet. Power sockets. I couldn't plug my laptop charger into the plug nearest the bed.

2026-07-22 via Nuitee
M
Mirian couple gb
10
Great Hotel in the Old Town
Pros:

Location and installations were perfect. The hotel has a great style, and the staff were lovely. The pool and sauna installations were something unique.

2026-07-22 via Nuitee
J
Justin solo_traveller us
9
Amazing hotel would recommend to any of our friends visiting Krakow!
Pros:

Location was amazing

Cons:

Everything was cool

2026-07-21 via Nuitee
R
Robert couple us
9
Great location, fantastic rooms
Pros:

Best location! Wonderful rooms. They are historic yet up to date. Very, very well done. Front desk staff was exceptional

Cons:

No motorcycle parking. Breakfast was a 3 out of five

2026-07-21 via Nuitee
S
Szczepan couple au
10
Lovey
Pros:

Beautiful location lovely facilities.

Cons:

Rooftop bar closed at 1130pm missed out on drinks 😞

2026-07-19 via Nuitee
D
Darlington solo_traveller gb
10
Pros:

Beautiful hotel facilities excellent. Location in the perfect location

2026-07-19 via Nuitee
D
Darya couple pl
10
Pros:

One of the best hotels we’ve stayed at. Stylish interiors, a warm and welcoming atmosphere, exceptional comfort, and impeccable service. The spa is an absolute gem—we loved every minute there. And Trzy Rybki restaurant deserves every compliment: outstanding cuisine, excellent service, and an unforgettable dining experience. We can’t wait to return!

A special thank you for being a truly pet-friendly hotel. We really appreciated the opportunity to stay with our lovely poodle, which made our trip even more enjoyable.

Cons:

All was good :)

2026-07-18 via Nuitee
A
Anatolii solo_traveller ua
10
Pros:

Спа-зона, розташування, дизайн інтер'єру

2026-07-17 via Nuitee
T
Thorsten solo_traveller de
9
2026-07-16 via Nuitee
R
Rivka couple il
8
2026-07-16 via Nuitee
D
Darlington solo_traveller gb
10
Pros:

Beautiful accommodation, well equipped with everything that you will need. Staff helpful and friendly. Location great in the centre for food taxi

Cons:

I loved everything

2026-07-15 via Nuitee