Hotel Stary

Hotels
9.2 (2613 reviews)
ul. Szczepańska 5 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful facilities
Cons:
Overpriced breakfast
Inconsistent heating

Categories

Cleanliness
8.95
The hotel was clean, but some guests mentioned areas for improvement such as food presentation.
Service
9.45
Staff were often described as helpful and friendly, contributing positively to the experience.
Location
9.95
The hotel is ideally located in the old town, with many reviews praising its central location.
Room Quality
9.45
Rooms were spacious and well-designed, but some guests noted issues with heating.
Amenities
8.95
Amenities were mostly praised, though some guests pointed out shortcomings in heating and spa facilities.
Value for Money
8.95
While many guests felt the hotel offered good value, some found breakfast overpriced.
Food and Beverage
8.45
Breakfast was noted as somewhat lacking in quality and presentation, affecting the overall dining experience.
Overall Experience
9.45
Overall, guests expressed a high level of satisfaction, recommending the hotel highly despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:53

Property Description

Luxurious Hotel Stary in Kraków’s Old Town

Sky Bar with a Panoramic View: Enjoy a drink at the seasonal Sky Bar on the rooftop terrace overlooking the Main Market and Old Town.

On-Site Spa and Swimming Pools: Relax in the sauna, gym, steam bath, and 2 swimming pools with swim jets, all available for guests.

Elegant Rooms and Dining Options: Stay in air-conditioned rooms with plasma TVs and enjoy meals at Trzy Rybki restaurant serving traditional Polish dishes. Don't forget to visit the bar, café, and club for a complete experience.

Experience luxury and comfort at Hotel Stary. Book now for an unforgettable stay in Kraków!

Important information:

Due to the change in tax regulations, the tax number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Renovation work in the Wellness & SPA area will be carried out from 30/03/2026 to 02/04/2026. The Wellness & SPA area will be closed on these dates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs PLN 150 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for 200 zł per person per night when using an existing bed.
    People 13 years old and over stay for 200 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2613 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.95
Room Quality: 9.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.45
P
Paulina • couple • no
10
Pros:

Lokalizcja , przepyszne śniadania , super basen .

2026-05-30 • via Nuitee
S
Steve • solo_traveller • gb
10
2026-05-29 • via Nuitee
P
Peter • extended_group • sk
10
2026-05-29 • via Nuitee
P
Piotr • couple • no
10
2026-05-29 • via Nuitee
D
Dorota • extended_group • gb
9
Lovely hotel in a great location.
Pros:

Location and swimming pool

Cons:

The basic breakfast buffet and its presentation didn't quite match the high standards of the rest of the hotel. The flat white was also a bit disappointing and could have been better.

2026-05-28 • via Nuitee
J
Jack • couple • au
10
Pros:

Location was great, room very comfortable and the staff helpful and friendly.

2026-05-28 • via Nuitee
N
Niina • couple • fi
9
2026-05-27 • via Nuitee
M
Michael • extended_group • ch
8
Super Hotel mit perfekter Lage für einen Städtetrip nach Krakau
Pros:

Sehr schönes Hotel im Zentrum von Krakau. Sind im Vorfeld bereits angeschrieben und über Angebote und Zusatzdienstleistungen, wie Flughafentransfer, informiert worden. Diese Aufmerksamkeit ist während des Aufenthaltes weitergegangen.

2026-05-27 • via Nuitee
F
fabien • extended_group • fr
9
Super
Pros:

La proximité de la place. Le design de l’hôtel, petit déjeuner au top !

Cons:

La literie, manque un deuxième oreiller

2026-05-26 • via Nuitee
F
francesco • family_with_children • it
10
bellissimo hotel, personale molto gentile
Pros:

posizione fantastica, albergo molto bello in pieno centro.

2026-05-25 • via Nuitee
E
enrico • couple • it
9
Hotel di design in centro a Cracovia
Pros:

Posizione eccezionale a pochi passi dalla piazza del mercato. La struttura dell’hotel combina il fascino di un antico edificio con volte e finestre gotiche, con interventi moderni che ne hanno incrementato la fruibilità e il comfort, il tutto con arredi in legno massello che valorizzano gli spazi.
Stanze ampie e pulite, letto molto comodo.
La colazione è abbondante e varia.
Belle le terrazze e l’area spa nelle vecchie cantine.

Cons:

Il servizio del bar sulla terrazza assolutamente non all’altezza con il resto della struttura.

2026-05-25 • via Nuitee
O
Olivier • couple • fr
8
Super séjour mais prix très élevés
Pros:

Très central (juste à côté de la place du marché)
Grands espaces
Très jolis SPA et piscine en sous-sol
Personnel jeune et avenant

Cons:

Chambres et Petit déjeuners très chers
Chambre sombre et manque de lumière naturelle dans la salle-de-bain

2026-05-24 • via Nuitee
C
Christian • solo_traveller • de
7
2026-05-24 • via Nuitee
J
J • couple • gb
8
2026-05-24 • via Nuitee
R
Reine • couple • se
8
Semester
Pros:

Härliga rum

Cons:

Priserna i minibaren + knappen för att spola på wc

2026-05-22 • via Nuitee
O
Oliwia • couple • pl
10
2026-05-22 • via Nuitee
C
Coombs • couple • fr
7
Closer to 4 than 5 stars.
Pros:

Location. Friendly and attentive staff.

Cons:

Rooms were dark. No “do not disturb” signs for rooms. No towel racks in bathrooms.

2026-05-20 • via Nuitee
M
Marcia • couple • us
9
We will return
Pros:

we have stayed here 3 times and each time it gets better as it is expanding…all for the better

Cons:

Unique, classic, clean and nice staff

2026-05-20 • via Nuitee
D
Declan • couple • gb
10
2026-05-19 • via Nuitee
H
Hess • couple • us
9
Great hotel in old town with wonderful modern finishes
Pros:

Everything was great. The room was super comfortable and large. The roof top bar and spa were also wonderful.

Cons:

Room needed a corner lamp

2026-05-19 • via Nuitee