Hotel Stary

Hotels
9.2 (2751 reviews)
ul. Szczepańska 5 , Kraków , pl
+48 12 384 08 08

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Beautiful facilities
Cons:
Overpriced breakfast
Inconsistent heating

Categories

Cleanliness
8.95
The hotel was clean, but some guests mentioned areas for improvement such as food presentation.
Service
9.45
Staff were often described as helpful and friendly, contributing positively to the experience.
Location
9.95
The hotel is ideally located in the old town, with many reviews praising its central location.
Room Quality
9.45
Rooms were spacious and well-designed, but some guests noted issues with heating.
Amenities
8.95
Amenities were mostly praised, though some guests pointed out shortcomings in heating and spa facilities.
Value for Money
8.95
While many guests felt the hotel offered good value, some found breakfast overpriced.
Food and Beverage
8.45
Breakfast was noted as somewhat lacking in quality and presentation, affecting the overall dining experience.
Overall Experience
9.45
Overall, guests expressed a high level of satisfaction, recommending the hotel highly despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:53

Property Description

Luxurious Hotel Stary in Kraków’s Old Town

Sky Bar with a Panoramic View: Enjoy a drink at the seasonal Sky Bar on the rooftop terrace overlooking the Main Market and Old Town.

On-Site Spa and Swimming Pools: Relax in the sauna, gym, steam bath, and 2 swimming pools with swim jets, all available for guests.

Elegant Rooms and Dining Options: Stay in air-conditioned rooms with plasma TVs and enjoy meals at Trzy Rybki restaurant serving traditional Polish dishes. Don't forget to visit the bar, café, and club for a complete experience.

Experience luxury and comfort at Hotel Stary. Book now for an unforgettable stay in Kraków!

Important information:

Due to the change in tax regulations, the tax number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Renovation work in the Wellness & SPA area will be carried out from 30/03/2026 to 02/04/2026. The Wellness & SPA area will be closed on these dates.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9.2
Based on 2751 reviews
Cleanliness: 8.95
Service: 9.45
Location: 9.95
Room Quality: 9.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.45
C
Chris • solo_traveller • gb
9
Pros:

Spa. Roof top Bar.

2026-08-29 • via Nuitee
M
Mark • couple • de
9
2026-08-29 • via Nuitee
P
patrizia • solo_traveller • it
8
Albergo molto curato, personale disponibile, pulizia eccellente
Pros:

La location in sé: molto curata, porte massicce stile fortezza, ampiezza della camera

2026-08-28 • via Nuitee
S
Steven • family_with_children • us
10
Amazing location, old world aesthetics blended with modern amenities, one of a kind pool!
Pros:

The location of Hotel Stary is fantastic right off the Main Square. The older aesthetics of the hotel are amazing from the automatically opening large front wooden door to the underground pool/spa. The rooms are spacious with comfortable beds. Luxury experience all around!

Cons:

We really don't have any complaints. The shower is wide open so water gets all over the floor, but that seems common in Europe. Our key cards demagnetized a couple of times as they are very sensitive to being near phones. I would suggest they add a salt halogenerator to the salt room. If you are going to have one you should complete the experience I would say.

2026-08-27 • via Nuitee
C
Claire • extended_group • au
10
I loved my stay so relaxing
Pros:

I loved the cleanness and the breakfast ,the highlight was the Grill restaurant

Cons:

Room a little dark 107

2026-08-26 • via Nuitee
B
Brooke Annthea • couple • au
10
Pros:

Location was excellent and the pool is amazing.

Cons:

The cost for breakfast is overpriced.

2026-08-26 • via Nuitee
O
Olha • couple • pl
9
2026-08-25 • via Nuitee
A
Alex • solo_traveller • au
7
Polish service culture
Pros:

Showers

Cons:

Darkness

2026-08-25 • via Nuitee
A
Alex • solo_traveller • au
7
2026-08-25 • via Nuitee
T
Tatsiana • couple • by
10
Pros:

Дизайн, расположение, безумно удобная кровать, во всех ресторанах очень вкусно

Cons:

Была очень прохладная вода в спа, в остальном все идеально

2026-08-23 • via Nuitee
H
Hadas • family_with_children • il
8
Pros:

Excellent, thoughtfully prepared breakfast. The pool is absolutely stunning, and the location is perfect!

Cons:

We didn't liked the room design—it felt dark and dated.
There wasn’t a proper bed for the teenager traveling with us,
only a small sleeping platform that pulled out from a cabinet.

2026-08-22 • via Nuitee
S
Stuart • extended_group • gb
9
2026-08-22 • via Nuitee
R
Rolfe • extended_group • gb
10
2026-08-21 • via Nuitee
R
Ruthie • family_with_children • gb
9
So good to have the spa facilities first thing and then last thing at night after a full day out. Great opening hours. L
Pros:

The spa. The location, so close to centre.

2026-08-20 • via Nuitee
W
WALDEMAR • extended_group • pl
9
2026-08-19 • via Nuitee
M
Maya • couple • us
9
2026-08-19 • via Nuitee
S
Simone • extended_group • it
9
2026-08-18 • via Nuitee
S
shawn • solo_traveller • us
10
2026-08-17 • via Nuitee
J
Justyna • solo_traveller • au
10
Pros:

Absolutely beautiful, clean, spacious room. Spa facilities were a fun bonus. Excellent prime location on the rynek. Beautiful decor. Cannot fault.

2026-08-17 • via Nuitee
O
Oskar • family_with_children • se
10
2026-08-16 • via Nuitee