Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Nice pool and hot tub
Great location and staff
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
6.66
Several reviews mentioned dirty and dusty rooms, with inconsistent cleanliness.
Service
9.63
Location and staff are amazing, though some issues with emergency response were noted.
Location
9.67
Close proximity to amenities and attractions.
Room Quality
6.62
Rooms were reported as small and uncomfortable, with mixed comfort levels.
Amenities
8.65
The pool and hot tubs were a highlight, but attention to detail is needed.
Value for Money
6.61
Many felt it was not worth the price paid, given the experience.
Food and Beverage
9.16
Restaurant received positive reviews.
Overall Experience
8.63
Mixed feelings overall, some enjoyed but many found it lacking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:22

Property Description

Contemporary Hotel in Historic Banff
Located in historic Banff, Alberta, the Fox Hotel and Suites offers a modern stay with a touch of charm. Enjoy a complimentary shuttle to downtown and the Banff Ski Gondola, making exploration easy and convenient.

Unique Amenities for Relaxation and Dining
Unwind in the cave-inspired hot pool or indulge in a delicious meal at Chili’s Restaurant and Grill right on-site. Each room is equipped with a flat-screen TV, free Wi-Fi, and cozy amenities like a coffee maker and sofa bed.

Convenient Facilities and Fitness Options
Stay active at the on-site gym with floor-to-ceiling mirrors and modern equipment. For added convenience, guest laundry facilities are available, ensuring a stress-free stay.

Experience the best of Banff at Fox Hotel and Suites, book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Groups: Bookings of 3 rooms or more will be classified as a group and charged 1 night plus tax deposit. A group cancellation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance, or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2424 reviews
Cleanliness: 6.66
Service: 9.63
Location: 9.67
Room Quality: 6.62
Amenities: 8.65
Value for Money: 6.61
Food and Beverage: 9.16
Overall Experience: 8.63
E
Evelyn • couple • de
9
Perfekter Aufenthalt in einem tollen Hotel!
Pros:

Zentrale Lage, sehr schöner Balkon, tolle Suite, alles sehr sauber! Tiefgarage vorhanden

Cons:

Nichts

2026-06-13 • via Nuitee
N
Natalia • solo_traveller • ca
10
2026-06-13 • via Nuitee
J
Jay-R • extended_group • ca
9
2026-06-12 • via Nuitee
S
Serena Lorynn • couple • ca
8
2026-06-12 • via Nuitee
R
Ross • extended_group • au
8
2026-06-11 • via Nuitee
J
Jashanpreet • couple • ca
10
2026-06-10 • via Nuitee
A
Alan • family_with_children • ca
9
Pros:

Great amenities

Cons:

Pillows to large and firm, very uncomfortable

2026-06-10 • via Nuitee
G
Geneviève • solo_traveller • ca
5
Le séjour était bien
Pros:

Le spa était très beau
L'emplacement de l'hôtel était très bien
Le restaurant était bon
Ticket d'autobus gratuit
La majorité du personnel était gentil

Cons:

J'ai trouver des cheveux dans les couvertes du lit
Il avait une grosse tache au plafond
La fenêtre dans la chambre n'ouvrait pas
Luminaire encastré mal installé, laissant apparaître une ouverture visible dans le plafond.

2026-06-09 • via Nuitee
A
Andrew • couple • ca
6
Stayed in Banff several times and this hotel was over priced for what we got.
Pros:

Hot tub and sauna were very nice.

Cons:

Room was very dated and shabby.

2026-06-08 • via Nuitee
J
Jayaprakash • extended_group • in
7
Pros:

The location & their hot pool

Cons:

The room size is quite small compared with other hotels where we stayed

2026-06-07 • via Nuitee
A
ANTHONY • couple • ca
6
A little pricy but probably normal for Banff
Pros:

On Main Street

Cons:

Showing it’s age. 2 level room

2026-06-05 • via Nuitee
R
Romy • solo_traveller • nl
8
Cozy Lodge style hotel, bit pricey for smaller room.
Pros:

We loved the layout of the hotel, the Lodge style with a fireplace in the lobby was super cozy and just what we liked. The hot pool (inspired by the Cave & Basin) was also very nice! The room was fine and had what we needed. It was a bit small, but we did book that type of room ourselves. The staff was friendly and helpfull. Free underground parking also a plus.

Cons:

The bed was a little too soft, this made us shift towards the middle during the night as it kind of caved in there. If you like a super soft bed this is it for you, if you like a little bit more firmness than this might be too soft. There also wasn't a mini-fridge, which we did expect for the price we paid for this hotel as other hotels we stayed in during our Rocky Mountains trip did and they were less expensive.

2026-06-04 • via Nuitee
A
Alexandre • solo_traveller • fr
7
2026-06-03 • via Nuitee
N
Natacha • solo_traveller • ca
9
2026-05-31 • via Nuitee
T
Tiffany • solo_traveller • ca
8
Overall it was good for this type of trip (conference).
Pros:

Location and layout of hotel. The bed was very comfortable

Cons:

Slow elevator- only 1. No mini fridge in room. Lights not very bright in the room. Too strong scent of hand soap and shampoo.

2026-05-30 • via Nuitee
S
Stefano • couple • de
4
Für ein bis zwei Nächt okay, wenn man keine Zeit im Zimmer verbringt aber nicht länger.
Pros:

Die Lage ist recht nahe zum Zentrum. Der Pool.

Cons:

Keine Klimaanlage. Die Zimmer sind sehr laut, stört mich sonst nicht so aber das hörte sich an als wenn die Leute direkt im Zimmer standen. Sehr belebtes Hotel.

2026-05-29 • via Nuitee
D
Dennis • couple • ca
7
We enjoyed our stay and the property was great with our dog. We would definitely stay here again. Thank you
Pros:

• Pet Friendly
• Great rooms
• On site restaurant

Cons:

I felt the property could have done a better job cleaning the rooms and I shared that with the front desk staff.
The front desk staff could have been more helpful with passing on useful information about amenities available to us. I say this because I have stayed here many times before this and I feel the service gone down from previous visits.
I did not interact with the housekeeping staff, as we were usually out early and they were finished their work before we returned.
The restaurant staff were great.

2026-05-29 • via Nuitee
C
Colleen • extended_group • au
9
Lovely break
Pros:

Pool. Atmosphere.

2026-05-28 • via Nuitee
C
Chi-Ping • couple • tw
8
前台服務人員很友善， House keeping也不錯，就是地點離市中心走路還需要15分鐘左右，就在這裡要有腳力不錯的心理準備。
Pros:

附設免費停車位。有電風扇可以使用。有自助洗衣可以使用，但是請留意需要排隊喔～

Cons:

空間很小，沒有冰箱，空調很弱。

2026-05-28 • via Nuitee
E
Evan • couple • ca
8
2026-05-27 • via Nuitee