Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Nice pool and hot tub
Great location and staff
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
6.66
Several reviews mentioned dirty and dusty rooms, with inconsistent cleanliness.
Service
9.63
Location and staff are amazing, though some issues with emergency response were noted.
Location
9.67
Close proximity to amenities and attractions.
Room Quality
6.62
Rooms were reported as small and uncomfortable, with mixed comfort levels.
Amenities
8.65
The pool and hot tubs were a highlight, but attention to detail is needed.
Value for Money
6.61
Many felt it was not worth the price paid, given the experience.
Food and Beverage
9.16
Restaurant received positive reviews.
Overall Experience
8.63
Mixed feelings overall, some enjoyed but many found it lacking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:22

Property Description

Contemporary Hotel in Historic Banff
Located in historic Banff, Alberta, the Fox Hotel and Suites offers a modern stay with a touch of charm. Enjoy a complimentary shuttle to downtown and the Banff Ski Gondola, making exploration easy and convenient.

Unique Amenities for Relaxation and Dining
Unwind in the cave-inspired hot pool or indulge in a delicious meal at Chili’s Restaurant and Grill right on-site. Each room is equipped with a flat-screen TV, free Wi-Fi, and cozy amenities like a coffee maker and sofa bed.

Convenient Facilities and Fitness Options
Stay active at the on-site gym with floor-to-ceiling mirrors and modern equipment. For added convenience, guest laundry facilities are available, ensuring a stress-free stay.

Experience the best of Banff at Fox Hotel and Suites, book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Groups: Bookings of 3 rooms or more will be classified as a group and charged 1 night plus tax deposit. A group cancellation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance, or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.2
Based on 2529 reviews
Cleanliness: 6.66
Service: 9.63
Location: 9.67
Room Quality: 6.62
Amenities: 8.65
Value for Money: 6.61
Food and Beverage: 9.16
Overall Experience: 8.63
K
Kari • couple • ca
8
Pros:

Loved the location and hot tub.

Cons:

Our bed was bad. The entire right side of the bed had zero support. We both slept on one side of the king size bed. New mattress required in room #411

2026-10-30 • via Nuitee
R
Ryan • couple • ca
8
Pros:

Hot tub was a cool and relaxing experience

Cons:

Bit of a jaunt from downtown

2026-10-29 • via Nuitee
G
Geoff • extended_group • au
8
Stayed for two nights, great location and excellent staff.
Pros:

Good location and excellent staff. The restaurant was well priced with great staff.

Cons:

Rooms a little small and dark.

2026-10-29 • via Nuitee
D
David • couple • au
10
Loved our time here and feel sad to leave.
Pros:

We had an exceptional stay at the Fox Hotel and Suites. The location is perfect to explore the town and take in the sights. Loved dining downstairs at Chilies Restaurant. The Cave hot pool and sauna were also very welcome features. The staff were incredibly friendly and helpful.

Cons:

There is nothing not to love.

2026-10-29 • via Nuitee
M
Melissa • extended_group • ca
8
2026-10-28 • via Nuitee
D
Derya • family_with_children • ca
2
Bir daha aynı otele gitmem
Pros:

Sadece konumunu beğendim

Cons:

Oda çok dar havasız kötüydü

2026-10-28 • via Nuitee
B
Brandon • couple • ca
10
2026-10-28 • via Nuitee
A
Andy • extended_group • ca
8
2026-10-27 • via Nuitee
T
Thomas • family_with_children • ca
8
Pros:

The hot tub cave look , and added restaurant

Cons:

No mini bar or fridge

2026-10-27 • via Nuitee
J
jihane • couple • ca
5
2026-10-26 • via Nuitee
J
Juan Manuel • solo_traveller • ca
10
Pros:

Nice hotel with great amenities

Cons:

Offers kitchenette but there is no where to cook. 1st floor units are very loud in the morning because of cleaning staff and people leaving hotel

2026-10-25 • via Nuitee
Y
Yuju • couple • tw
9
2026-10-23 • via Nuitee
M
Michelle • couple • au
10
2026-10-23 • via Nuitee
A
Alanah • couple • ca
10
2026-10-21 • via Nuitee
W
Wesley • couple • ca
7
It was a good 3 days. Chilis in the hotel was ok food but not great on service.
Pros:

The hot tub was an amazing addition. They were close to a bus stop which was great as we had free passes from the hotel and used the bus during our stay

Cons:

The room was worn and rundown. There was no water pressure in the shower and it needs a refresh

2026-10-21 • via Nuitee
R
Rhea catherine • family_with_children • ca
9
Nice and relaxing stay
Pros:

Like the hotel staff they were friendly and very helpfull. The hot tub was wonderfull location was great too. The hotel feel cozy and relaxing. Well priced too. Location was not bad either walking distance from banff center

Cons:

The pool opens a bit late it would be nice to have a dip early in the morning before leaving. Plus my room key keeps having problem the time we were there had to go down the front desk twice to have it fix.but the staff was always ready to help. the light in the room for me was a bit dark maybe add one bulb by the door. But over all the hotel was nice and would love to stay here again

2026-10-21 • via Nuitee
G
Grace • family_with_children • ca
10
2026-10-19 • via Nuitee
E
Evangeline • couple • ca
10
2026-10-18 • via Nuitee
A
Arthur • couple • fr
7
Hôtel assez cher avec chambre au rdc non spécifié, et équipements qui gagneraient à être améliorés.
Pros:

Chambre confortable calme mais un peu sombre.

Cons:

Hot tub à rénover, peu agréable, trop chaud surtout! Chambres sombres au res de chaussée avec rapport qualité prix très négatif!

2026-10-16 • via Nuitee
J
Janessa • couple • ca
7
Overall it was a great stay - just for a $500 a night hotel you’d expect a little more care in the facilities
Pros:

The location and free bus passes

Cons:

For the price you pay it could of definitely been cleaner and not so run down looking

2026-10-14 • via Nuitee