Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Nice pool and hot tub
Great location and staff
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
6.66
Several reviews mentioned dirty and dusty rooms, with inconsistent cleanliness.
Service
9.63
Location and staff are amazing, though some issues with emergency response were noted.
Location
9.67
Close proximity to amenities and attractions.
Room Quality
6.62
Rooms were reported as small and uncomfortable, with mixed comfort levels.
Amenities
8.65
The pool and hot tubs were a highlight, but attention to detail is needed.
Value for Money
6.61
Many felt it was not worth the price paid, given the experience.
Food and Beverage
9.16
Restaurant received positive reviews.
Overall Experience
8.63
Mixed feelings overall, some enjoyed but many found it lacking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:22

Property Description

Contemporary Hotel in Historic Banff
Located in historic Banff, Alberta, the Fox Hotel and Suites offers a modern stay with a touch of charm. Enjoy a complimentary shuttle to downtown and the Banff Ski Gondola, making exploration easy and convenient.

Unique Amenities for Relaxation and Dining
Unwind in the cave-inspired hot pool or indulge in a delicious meal at Chili’s Restaurant and Grill right on-site. Each room is equipped with a flat-screen TV, free Wi-Fi, and cozy amenities like a coffee maker and sofa bed.

Convenient Facilities and Fitness Options
Stay active at the on-site gym with floor-to-ceiling mirrors and modern equipment. For added convenience, guest laundry facilities are available, ensuring a stress-free stay.

Experience the best of Banff at Fox Hotel and Suites, book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Groups: Bookings of 3 rooms or more will be classified as a group and charged 1 night plus tax deposit. A group cancellation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance, or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2448 reviews
Cleanliness: 6.66
Service: 9.63
Location: 9.67
Room Quality: 6.62
Amenities: 8.65
Value for Money: 6.61
Food and Beverage: 9.16
Overall Experience: 8.63
N
Nadia • family_with_children • ca
6
Trop dispendieux pour le confort et service
Pros:

Emplacement et hot tub

Cons:

Confort des lits, équipement désuet, service au chambre

2026-07-02 • via Nuitee
C
chenai • couple • ca
10
2026-07-02 • via Nuitee
R
Richard • extended_group • ca
6
2026-07-02 • via Nuitee
S
sonya • couple • au
9
Definitely consider this property. local Banff tourist transportation right at your door.
Pros:

Very friendly staff, including the cleaning crew. Clean & quiet rooms . Public hop on connect bus out front.

Cons:

The restaurant food was very below expectations. The waiting staff were polite.

2026-07-01 • via Nuitee
J
Jeffrey • couple • us
7
Some things need to be renovated but overall it was ok.
Pros:

Location was great!

Cons:

It seemed a little older but still ok. There were a lot of rust especially on the stairs.

2026-07-01 • via Nuitee
N
Natacha • solo_traveller • ca
9
2026-06-30 • via Nuitee
W
Wilson • couple • ca
7
2026-06-30 • via Nuitee
L
Laura • family_with_children • us
7
It was a nice location, clean and comfy but not with the extra funds I paid to have the warm pools. It was advertised as
Pros:

Nice hot tub, nice rooms very clean.

Cons:

Rooms very small, beds were full size not queens to uncomfortable for two adults. Parking was not available one evening so we had to find street parking. The room was hard to regulate the temperature. The pull out aofa was a crappy old uncomfortable.

2026-06-30 • via Nuitee
Y
Yuan • couple • ca
9
Pros:

Location is good, close to town just 10 minutes of walking. The girls at the front desk are so friendly and thoughtful. We stored luggages after checking out and they provided umbrella.

Cons:

Only thing was water can’t sink very well in the bathtub

2026-06-29 • via Nuitee
M
Maria • solo_traveller • ca
6
2026-06-29 • via Nuitee
I
iain • couple • au
8
The staff and location were great, the property was ok but tired
Pros:

Location

Cons:

Price

2026-06-28 • via Nuitee
R
Ralph Daryl • family_with_children • us
8
2026-06-28 • via Nuitee
C
Cheryl • couple • us
10
2026-06-27 • via Nuitee
D
Darlene • family_with_children • ca
5
The pull out couch was awful
Pros:

Was nice location

Cons:

Needs upgrading

2026-06-26 • via Nuitee
S
Shruti • family_with_children • in
9
Very good. Worth repeating
Pros:

Excellent location. Good facilities. Spacious rooms

Cons:

Housekeeping could be better. Although service was prompt. Kitchenware could be increased

2026-06-25 • via Nuitee
현수 • family_with_children • kr
7
2026-06-25 • via Nuitee
W
Willy • solo_traveller • us
6
Pros:

We like the front desk people and the Chili's restaurant. The room was a good size.

Cons:

The room is overpriced for 3 stars lodge.

2026-06-25 • via Nuitee
C
Cian • couple • ca
10
2026-06-25 • via Nuitee
J
JEONGHWAN • solo_traveller • ca
7
Pros:

벤프 다운타운에서 가까워서 쇼핑 하기 좋음

Cons:

벤프여서 그런건지 방 사이즈가 적다

2026-06-24 • via Nuitee
L
LeomCan • solo_traveller • us
8
Pros:

Near downtown.
Helpful staff

Cons:

Small room. Difficult to control room temperature !
No A/C
We did not need it. But the room was warm at times,

2026-06-24 • via Nuitee