Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Nice pool and hot tub
Great location and staff
Cons:
Dirty rooms
Uncomfortable beds

Categories

Cleanliness
6.66
Several reviews mentioned dirty and dusty rooms, with inconsistent cleanliness.
Service
9.63
Location and staff are amazing, though some issues with emergency response were noted.
Location
9.67
Close proximity to amenities and attractions.
Room Quality
6.62
Rooms were reported as small and uncomfortable, with mixed comfort levels.
Amenities
8.65
The pool and hot tubs were a highlight, but attention to detail is needed.
Value for Money
6.61
Many felt it was not worth the price paid, given the experience.
Food and Beverage
9.16
Restaurant received positive reviews.
Overall Experience
8.63
Mixed feelings overall, some enjoyed but many found it lacking.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:22

Property Description

Contemporary Hotel in Historic Banff
Located in historic Banff, Alberta, the Fox Hotel and Suites offers a modern stay with a touch of charm. Enjoy a complimentary shuttle to downtown and the Banff Ski Gondola, making exploration easy and convenient.

Unique Amenities for Relaxation and Dining
Unwind in the cave-inspired hot pool or indulge in a delicious meal at Chili’s Restaurant and Grill right on-site. Each room is equipped with a flat-screen TV, free Wi-Fi, and cozy amenities like a coffee maker and sofa bed.

Convenient Facilities and Fitness Options
Stay active at the on-site gym with floor-to-ceiling mirrors and modern equipment. For added convenience, guest laundry facilities are available, ensuring a stress-free stay.

Experience the best of Banff at Fox Hotel and Suites, book your stay now for a memorable getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Groups: Bookings of 3 rooms or more will be classified as a group and charged 1 night plus tax deposit. A group cancellation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance, or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Location

Guest Reviews

8.2
Based on 2512 reviews
Cleanliness: 6.66
Service: 9.63
Location: 9.67
Room Quality: 6.62
Amenities: 8.65
Value for Money: 6.61
Food and Beverage: 9.16
Overall Experience: 8.63
L
Lisa couple gb
10
Just perfect
Pros:

Loved it.

Cons:

Nothing.

2026-08-29 via Nuitee
M
Md Faizan couple ca
8
2026-08-29 via Nuitee
A
Arpad solo_traveller ca
8
2026-08-27 via Nuitee
N
Nance solo_traveller us
8
2026-08-27 via Nuitee
P
Patricia solo_traveller br
9
Muito boa a estadia.
Pros:

Tamanho do quarto, conforto da cama.

Cons:

Iluminação do quarto, achei um pouco escuro.
Gostaria que o café da manhã estivesse incluído na diária.

2026-08-27 via Nuitee
D
Denise extended_group ca
4
Not worth the money.
Pros:

Location was as expected

Cons:

Extremely small, cramped room - very expensive. Breakfast not included. No air conditioning, you had to set up a fan which was available in the closet. No fridge in the room. The underground parking wouldn’t fit our truck so had to park on the street at the back of the hotel. The front desk staff had difficulty with the POS machines to get them working. We were given bus passes for public transport throughout Banff.
Food was a Chili’s restaurant at the hotel - very expensive. Supper meal was not good. The ribs were extremely fatty so tasted terrible and the pasta dish was served cold and needed to be reheated, likely microwaved. However the ribs were removed from the bill and the pasta was discontinued 25%. Our waiter was very good and tried his best to remedy the situation. Breakfast was very good also expensive, but very tasty. Our waitress was very personable and attentive.
We expected everything to be expensive considering it was in a national park. Our 2-queen bed room was over $700 for 1 night and the only extra amenity was access to a large hot tub in the basement of the hotel.

2026-08-27 via Nuitee
T
tsuyoshi family_with_children jp
10
Pros:

バンフを走る路線バスのフリーチケットを人数分もらえる。
建物外観など素敵でした。
各種ツアーバスの集合場所まで近い

Cons:

多少ダウンタウンまで距離あります。

2026-08-26 via Nuitee
D
Dhillon solo_traveller ca
7
Pros:

Location and staff was pretty good.

Cons:

The lights and power sockets didn't work properly and one of the bed was also masking squeeky sounds

2026-08-26 via Nuitee
C
christophe solo_traveller fr
5
Pros:

Être un peu à l écart du centre parking

dans la rue gratuit

Cons:

Suite en duplex sombre
Équipement Light un micro-ondes et petit frigo
Breakfast chrr et menu de celui-ci imposé genre nouvelle cuisine qui au final nourrit pas et coûte un bras
2 énormes edredons torticolis assuré
Bref banff dans toute sôn horreur

2026-08-25 via Nuitee
F
Franchesca solo_traveller ca
10
2026-08-24 via Nuitee
G
Gordon couple us
8
Pros:

Over priced

Cons:

Could not park

2026-08-23 via Nuitee
J
Jacqueline family_with_children ca
10
2026-08-21 via Nuitee
S
Security family_with_children ca
1
2026-08-20 via Nuitee
S
Seppe solo_traveller be
9
2026-08-20 via Nuitee
S
Shan Chin extended_group tw
7
2026-08-19 via Nuitee
M
Melissa couple au
8
Good amenities and location.
Pros:

Location and suite layout

Cons:

There was a power outage whilst we were there and there was zero assistance or information from the staff. We simply had to sit there in complete darkness losing lights and with no heating. That should have been handled differently

2026-08-19 via Nuitee
S
Sally family_with_children au
9
Great location. Friendly staff. Great room
2026-08-17 via Nuitee
D
Diana couple nz
9
Highly recommend
Pros:

It’s so quant - lovely decor. Staff are super welcoming

Cons:

Our door didn’t stay locked as we were leaving at anytime

2026-08-15 via Nuitee
A
Angie couple ca
5
2026-08-15 via Nuitee
A
Abigail couple ca
9
2026-08-11 via Nuitee