De Vere Horsley Estate

Hotels
•
De Vere
7.8 (3515 reviews)
Ockham Road S, East Horsley , East Horsley , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Beautiful Surroundings
Cons:
Room Cleanliness Issues
Limited Amenities in Some Areas
Room Noise and Location

Categories

Cleanliness
7.44
Some concerns about the cleanliness of specific rooms as mentioned.
Service
8.41
Staff were friendly and helpful, contributing positively to the experience.
Location
7.95
Convenient location, though some rooms are far from reception.
Room Quality
6.9
Mixed feedback with some rooms being cramped and conditions not ideal.
Amenities
7.43
Standard amenities reported, with noted issues and good aspects.
Value for Money
7.89
Generally perceived as good value with high-quality breakfast.
Food and Beverage
8.94
Excellent breakfast options were consistently praised across reviews.
Overall Experience
7.41
Overall experience varied but generally positive with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:27

Property Description

Extensive Leisure Facilities
De Vere Horsley Estate, nestled in serene Surrey parkland, provides guests with complimentary access to a range of leisure facilities, from a croquet lawn to a fully-equipped gym and an inviting indoor swimming pool.

Unique Venue Experience
With two distinct venues - Horsley Place and Horsley Towers, guests can choose between modern comfort in Horsley Place or indulge in luxury within the historic mansion house at Horsley Towers, exclusively for DELUXE room guests.

Convenient Location
Conveniently situated with easy access to major airports and key motorways, as well as being just 1.5 miles from Horsley Station, De Vere Horsley Estate is the ideal choice for both leisure and business travelers.

Ready to experience luxury amidst nature at De Vere Horsley Estate? Book your stay now for a memorable getaway.

Important information:

On Saturdays and Sundays, check-out is at 11:00 (not 09:00).

The credit / debit card used at the time of the booking needs to be presented upon check-in.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.8
Based on 3515 reviews
Cleanliness: 7.44
Service: 8.41
Location: 7.95
Room Quality: 6.9
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 7.41
J
Jason • couple • gb
9
2026-10-13 • via Nuitee
M
Mike Cox • solo_traveller • au
5
What you see, is not what you get!
Pros:

The chamber staff were amazing, thoughtful and eager to please.

Cons:

I seriously feel that this experience was mis-sold. When you book, you think you're staying in this gorgeous manor house/castle. In reality, you're staying in a building down the road (half a mile away) that resembles a motorway Inn or hotel, which was tired and dated. Sadly, I don't have pictures to share, as it was not that exciting. Book with Caution.

2026-10-12 • via Nuitee
A
Annette • couple • gb
6
We enjoyed breakfast and when I fell down stairs in reception, staff were very kind.
Pros:

Staff were very friendly. It’s ideal area for when we visit family. I like the breakfast and the fresh fruit on display.

Cons:

Our room was very tired. Horrible stained carpet, why do hotels in uk have carpets when hotels abroad have cleanable flooring. Bathroom floor looked very dirty, was worried about accidentally putting my feet down. Stained walls. the fact room smelt a bit mouldy. Signal on TV kept breaking down.

2026-10-12 • via Nuitee
B
Bianca • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-10-12 • via Nuitee
D
David • solo_traveller • gb
10
Pros:

Good breakfast, nice room, excellent value

2026-10-12 • via Nuitee
E
Emma • solo_traveller • gb
7
Good value for money friendly staff
Pros:

Liked the breakfast and the staff were friendly

Cons:

The room needed abit of modernising it felt abit like a care home

2026-10-11 • via Nuitee
S
simon • solo_traveller • gb
6
It’s ok
Pros:

It was a bed for the night.

Cons:

They dupe you with a beautiful castle when I should have guessed that was not the accommodation.

I had to crawl under a desk to turn lights off.
I got there at 10.35pm and the bar had already closed…just fancied a beer!
Breakfast didn’t open at 7.30am as they said…only a few minutes late but they were curt in their communication.

2026-10-11 • via Nuitee
M
Moira • couple • gb
10
Always stay here. So welcoming.
Pros:

Everything.

2026-10-11 • via Nuitee
E
Emma • couple • gb
2
2026-10-11 • via Nuitee
H
Hamilton • solo_traveller • gb
8
2026-10-10 • via Nuitee
C
Celso • solo_traveller • gb
10
Lovely stay
Pros:

Nice and clean

Cons:

Rooms are little bit too far from reception.

2026-10-10 • via Nuitee
A
Alan • solo_traveller • gb
5
Not what we were expecting for a Devere Hotel
Pros:

Location was good. Breakfast was good withvplenty of variety of hot and cold food. Did feel slightly rushed by waiting staff though

Cons:

Room and bathroom were not overly clean. Carpet had bleach stains on it. Room was tired. Room was next to fire exit which was being used by people even during the night with the door slamming. On leaving we were not greeted or asked how our stay
So overall disappointing

2026-10-10 • via Nuitee
H
Hamilton • solo_traveller • gb
8
Great food, uncomfortable sleep
Pros:

The food! The waiting staff were wonderful. We had a work group meal and our waitress went over and above for our table. All restaurant waiting and greeters were lovely.

Cons:

The bed cover. It felt like a blanket in a duvet cover. It was tucked in so hard at the feet it didn't cover your shoulders unless you scrooched down the bed. The pillows were awful, they felt lumpy. They were soft but became too high and hard if placed on top of each other. The mattress was too soft.

2026-10-10 • via Nuitee
J
Julie • solo_traveller • gb
9
Pros:

Lovely setting, in the old part of the hotel. Great breakfast with lots of choice. Staff are friendly and helpful.

Cons:

Our room was smaller than I hoped, for a premium room. The bed was close to the door on entry. I could not turn the shower on. My husband found it very hard too. Got there in the end!

2026-10-08 • via Nuitee
S
Steven • solo_traveller • gb
8
One of the best I have stayed in recently
Pros:

Great place to stay.

2026-10-08 • via Nuitee
J
Joanne • couple • gb
9
Lovely quiet place with great walks around the beautiful estate
Pros:

Great breakfast with a wide range of choices. Lovely quiet room.

Cons:

Staff friendly enough but check in and out was slow

2026-10-07 • via Nuitee
C
Cordula • solo_traveller • nl
9
Pros:

Prima hotel met fijn zwembad.

Cons:

Niks

2026-10-07 • via Nuitee
I
Ian • solo_traveller • gb
10
Pros:

Great evening buffet and nice that it has free hot drinks throughout the day in the bar area. Always a great room and loads of parking

2026-10-07 • via Nuitee
M
Mel • couple • gb
5
They need aircon
Pros:

Location

Cons:

The room was too hot and we couldn’t sleep

2026-09-19 • via Nuitee
A
Anne • couple • gb
4
Disappointing
Pros:

Friendly staff

Cons:

Noisy room, got no sleep! Evening meal lukewarm. Breakfast lukewarm. Room desperately in need of updating.

2026-09-19 • via Nuitee