Paid
Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent breakfast / well-stocked
Free and frequent airport shuttle
Close to airport / convenient location for short stays
Friendly and helpful staff
Clean, comfortable and spacious rooms
Cons:
Missed room cleaning on some stays
Pool often cold / not heated
Restaurant / café prices perceived as high
Limited nearby public transport; occasional shuttle delays/no service
Lack of bellboy assistance for luggage

Categories

Cleanliness
8
Mostly praised as very clean by many guests, but several complaints about missed room cleaning (up to two days), and a few safety/maintenance notes (crib metal bars, slippery shower floor).
Service
8.7
Staff frequently described as friendly and helpful with good shuttle service; isolated service issues noted (no bellboy assistance for elderly guests, slow breakfast cook causing a queue).
Location
9
Excellent for proximity to Madrid Airport and events (free/regular shuttle); very convenient for short stays, though not ideal for wider public transport connections.
Room Quality
8.7
Rooms described as spacious, comfortable and well designed; minor complaints include too-soft pillows for some guests and occasional maintenance issues.
Amenities
8.2
Good amenities overall (free airport shuttle, gym, restaurant, pool) but recurring negatives: pool often cold/unheated, occasional out-of-service items (pancake machine), and charges for water in room.
Value for Money
8.3
Many guests highlighted good price-quality ratio for Madrid airport stays, but some felt restaurant/café prices were high and isolated transport failures led to extra taxi costs.
Food and Beverage
8.6
Breakfast is frequently praised as excellent and well-stocked, though a few guests reported mediocre breakfast experiences and that restaurant/beverage prices are relatively high; occasional slow service at cooking station.
Overall Experience
8.5
Generally a positive experience: convenient location, strong breakfast and helpful staff, suitable for short stays; some operational issues (missed cleaning, cold pool, pricing) tempered otherwise good stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Iconic Building and Convenient Location:
Hilton Madrid Airport, a gateway to endless possibilities, is an iconic hotel seamlessly connected to Madrid and the world, offering a vibrant and authentic Spanish experience.

Modern Amenities for Relaxation and Fitness:
Unwind in the 24-hour Precor fitness center, rejuvenate in the sauna, or take a dip in the hydro-therapeutic pool, ensuring a relaxing stay amidst your travels.

Culinary Delights:
Satisfy your gastronomic cravings with a Mediterranean-style meal at Reserva Grill or savor traditional Spanish tapas at Ferrum Bar, promising a delightful culinary journey.

Experience the perfect blend of luxury and convenience at Hilton Madrid Airport. Book now to elevate your stay!

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Property Accessibility

Total Disability Score: 75
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Revolving_door, regular
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.5
Based on 3903 reviews
Cleanliness: 8
Service: 8.7
Location: 9
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.3
Food and Beverage: 8.6
Overall Experience: 8.5
A
Andre • family_with_children • pt
6
Cons:

Falta serviços da limpeza nos quartos . ficamos dois dias sem limpeza no quarto .

2026-10-31 • via Nuitee
C
Celia • couple • ar
9
Cons:

Deberían servir el desayuno desde las 6:00 hs

2026-10-31 • via Nuitee
Óscar • family_with_children • br
10
Buena atención y descanso
Pros:

Todo perfecto; personal e instalaciones

2026-10-30 • via Nuitee
A
Antonio • couple • de
10
Scurtă escapada aproape de aeroport cu tot ce ai nevoie!
Pros:

Acces rapid si usor de la aeroport, si aproape de stadion pentru concertul the weeknd. Transport Charter de la aeroport si inapoi gratis.

Cons:

-

2026-10-28 • via Nuitee
B
brendalys • extended_group • ve
8
Cons:

La comida algo costosa

2026-10-27 • via Nuitee
P
Pamela • couple • ec
9
2026-10-26 • via Nuitee
N
Neil • couple • au
9
pleasant, just what I needed, at the right time, beautiful meal.
Pros:

the design

2026-10-26 • via Nuitee
Y
Yeisbys • extended_group • co
8
Pros:

Las habitaciones bonitas, la comida rica nunca pude utilizar el salón ejecutivo siempre estaba cerrado

Cons:

La piscina helada

2026-10-25 • via Nuitee
G
Gabriela • couple • ar
9
Pros:

Nos resulto muy comodo para partir a Argentina un tranfer y la cercanía hizo muy comoda la partida

2026-10-24 • via Nuitee
J
jing • solo_traveller • es
8
2026-10-24 • via Nuitee
N
Niset • solo_traveller • es
9
2026-10-24 • via Nuitee
G
Giorgi • extended_group • ge
10
2026-10-23 • via Nuitee
Z
ZULUAGA • solo_traveller • co
10
2026-10-23 • via Nuitee
G
gavin • solo_traveller • es
9
2026-10-23 • via Nuitee
G
gavin • couple • es
8
2026-10-23 • via Nuitee
A
Alina • family_with_children • ar
8
2026-10-22 • via Nuitee
D
Didier • family_with_children • us
9
Clean, comfortable, reasonable price.
Pros:

The breakfast was great, tons of options and very well stocked. Super clean as well. The beds were comfortable, and clean. Same with the bathrooms, very clean!

Cons:

The crib provided for our child had these metal bars on the outside of the crib which she hit her head on, but was ok. I would say maybe ensure hard metal parts are covered with something soft for safety.

2026-10-22 • via Nuitee
B
Bieito • solo_traveller • es
7
2026-10-21 • via Nuitee
L
Lola • family_with_children • no
8
Convenient for a short stay near Madrid Airport, but we had little time to enjoy the facilities.
Pros:

A convenient hotel for a short overnight stay near Madrid Airport.

Cons:

We only stayed for a few hours, so we didn't have the opportunity to fully experience the hotel's facilities.

2026-10-21 • via Nuitee
A
Anthony • family_with_children • fr
8
2026-10-21 • via Nuitee