Four Seasons Hotel Alexandria At San Stefano

Hotels
•
Four Seasons Hotels and Resorts
9.3 (1935 reviews)
399 El Geish Road , San Stefano , Alexandria , EG
+20 3 5818000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Cold common areas
Breakfast quality could be improved

Categories

Cleanliness
8.91
The rooms were reported as amazing and clean, indicating a strong positive sentiment about cleanliness.
Service
9.88
Several reviews highlighted the amazing and helpful staff, particularly individual mentions that reflect high service quality.
Location
9.42
Location was positively mentioned, providing a good experience during the stay.
Room Quality
9.37
Rooms were described as luxurious and well-appointed, with a positive ambiance.
Amenities
9.4
The hotel's amenities, including the spa and pool, were noted, though with some temperature concerns.
Value for Money
9.36
Given the overall positive experience, the value for money was evaluated positively.
Food and Beverage
8.41
Breakfast was mentioned negatively, which impacted the overall impression of food and beverage.
Overall Experience
9.68
General sentiment was highly positive, reflecting a great overall experience with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:06

Property Description

Fashionable Resort Setting:
Hotel San Stefano is a true architectural gem, offering a luxurious resort experience complete with a private sandy beach and stunning views of the Mediterranean Sea.

Full-Service Spa and Recreation Activities:
Indulge in relaxation at the hotel's two-story spa and fitness center, featuring 14 treatment rooms, sauna, steam room, whirlpool, and even a squash court. Guests can also enjoy a variety of recreation activities year-round, from outdoor and indoor pools to a private beach and Kids For all Seasons program.

Diverse Dining Options:
With nine unique restaurants and lounges, the hotel caters to every palate, offering a delightful array of local seafood, international dishes, and Mediterranean favorites. From fine dining to casual café snacks and gelati, there's something to satisfy every craving.

Experience luxury and relaxation at Hotel San Stefano - book now for an unforgettable stay by the Mediterranean Sea!

Important information:

Please note that the property can only accommodate pets with a maximum weight of 7 kg or less.

Pets should be fully trained, properly restrained, and compliant with all local regulations.

Please note that pets are not permitted in restaurants and bars, the spa and fitness centre, or pool areas.

Please note that pets must be kept on a lead at all times while on hotel grounds, except when inside the guest room.

Please note that additional guests for rooms occupied by more than two guests will incur an additional charge for breakfast.

During the holy month of Ramadan, the room rate includes a daily sohour buffet at Arabesque Lounge, served from 22:00 to 02:00, or a set-menu morning breakfast served in-room.

Children aged 6–11 years can stay free of charge but incur a breakfast charge of USD 12 per child per night.

Children aged 12–17 years can stay free of charge but incur a breakfast charge of USD 24 per child per night.

Please note that both outdoor pools are closed during the winter season from October to April.

Please note that families can access the indoor pool daily from 11:00 to 17:00; outside of these hours, the indoor pool is reserved exclusively for adults aged 16 years and above.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HBE

Location

Property Video

Guest Reviews

9.3
Based on 1935 reviews
Cleanliness: 8.91
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.68
K
Karim86 • family_with_children • sa
10
Pros:

Location
Cleanness
Staff

2026-10-31 • via Nuitee
S
Sherif • family_with_children • eg
9
Pros:

The service is wonderful

Cons:

In the breakfast buffet, the variety was not worth the money paid.

2026-10-31 • via Nuitee
A
Ayman • solo_traveller • eg
10
2026-10-31 • via Nuitee
M
May • extended_group • eg
10
2026-10-29 • via Nuitee
S
Sara • family_with_children • qa
10
2026-10-28 • via Nuitee
M
Mohamed • couple • ly
10
Nice location very nice people excellent service
Pros:

All the hotel very nice

Cons:

Nothings

2026-10-26 • via Nuitee
J
Judy • couple • us
10
fantastic
Pros:

the staff was incredible! felt like a second family!

Cons:

not a single thing

2026-10-24 • via Nuitee
M
Maurizio • extended_group • it
10
Piacevole soggiorno ad Alessandria d'Egitto
Pros:

Bellissimo luxury hotel posizionato fronte mare con spiaggia privata, ben attrezzata e circondata da un rigoglioso e curato giardino. Lo staff è altamente professionale e attento alle esigenze dell'ospite. Ristoranti e lounge all'altezza del livello della struttura. Hotel consigliatissimo per visitare Alessandria d'Egitto.

Cons:

nulla

2026-10-23 • via Nuitee
I
Injy • solo_traveller • eg
10
2026-10-19 • via Nuitee
A
Ameen • family_with_children • eg
10
2026-10-18 • via Nuitee
J
Joseph • couple • us
10
Exceptional
Pros:

Private
Clean

Cons:

None

2026-10-18 • via Nuitee
C
Chris • couple • nl
10
Tot in perfectie
Pros:

Het verblijf in Four Seasons Alexandria at San Stefano was simpelweg uitzonderlijk. Vanaf het moment van aankomst voel je dat dit hotel tot de absolute wereldtop behoort. De combinatie van tijdloze luxe, een adembenemend uitzicht over de Middellandse Zee en een service die werkelijk op elk detail let, maakt deze plek uniek.

De kamers zijn ruim, stijlvol ingericht en tot in perfectie onderhouden. Het personeel weet precies hoe gastvrijheid eruit hoort te zien: professioneel, attent en tegelijkertijd oprecht warm. De restaurants bieden een culinair niveau dat moeiteloos kan concurreren met de beste adressen in de regio.

Een hotel waar luxe niet wordt tentoongesteld, maar vanzelfsprekend aanvoelt. Een onvergetelijke ervaring die alle verwachtingen overtrof.

Cons:

Voor de balans van deze beoordeling heb ik nog even gezocht naar een kritische noot, maar die bleek uitgecheckt." 😄

2026-10-17 • via Nuitee
S
saleh • solo_traveller • om
9
جميل جدا تجربة رائعة ومريحة
Pros:

الموقع وموظف الاستقبال وفريق العمل ونظافة الغرفة وبوفيه الافطار وجميع ما في الفندق جميل

Cons:

لا شي سوا ارتفاع السعر

2026-10-17 • via Nuitee
M
Mostafa • solo_traveller • gb
10
2026-10-17 • via Nuitee
T
Thani • family_with_children • ae
9
2026-10-15 • via Nuitee
N
Nesreen • family_with_children • eg
9
Pros:

Cheerful, cooperative staff, especially Ms. Juliana from the reception team.

Cons:

There was no fans or coolor in the beach restaurant, and there was a hot day during my stay.

2026-10-13 • via Nuitee
M
Mohamed • couple • eg
9
2026-10-11 • via Nuitee
O
OTHMAN • couple • ly
10
2026-10-11 • via Nuitee
I
Ikechukwu • solo_traveller • ng
10
Truly worth it⁰
Pros:

The staff, ambience and restaurants were exceptional.

2026-10-11 • via Nuitee
B
Bader • couple • kw
9
2026-10-11 • via Nuitee