Four Seasons Hotel Alexandria At San Stefano

Hotels
•
Four Seasons Hotels and Resorts
9.3 (1780 reviews)
399 El Geish Road , San Stefano , Alexandria , eg

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Cons:
Cold common areas
Breakfast quality could be improved

Categories

Cleanliness
8.91
The rooms were reported as amazing and clean, indicating a strong positive sentiment about cleanliness.
Service
9.88
Several reviews highlighted the amazing and helpful staff, particularly individual mentions that reflect high service quality.
Location
9.42
Location was positively mentioned, providing a good experience during the stay.
Room Quality
9.37
Rooms were described as luxurious and well-appointed, with a positive ambiance.
Amenities
9.4
The hotel's amenities, including the spa and pool, were noted, though with some temperature concerns.
Value for Money
9.36
Given the overall positive experience, the value for money was evaluated positively.
Food and Beverage
8.41
Breakfast was mentioned negatively, which impacted the overall impression of food and beverage.
Overall Experience
9.68
General sentiment was highly positive, reflecting a great overall experience with some minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:06

Property Description

Fashionable Resort Setting:
Hotel San Stefano is a true architectural gem, offering a luxurious resort experience complete with a private sandy beach and stunning views of the Mediterranean Sea.

Full-Service Spa and Recreation Activities:
Indulge in relaxation at the hotel's two-story spa and fitness center, featuring 14 treatment rooms, sauna, steam room, whirlpool, and even a squash court. Guests can also enjoy a variety of recreation activities year-round, from outdoor and indoor pools to a private beach and Kids For all Seasons program.

Diverse Dining Options:
With nine unique restaurants and lounges, the hotel caters to every palate, offering a delightful array of local seafood, international dishes, and Mediterranean favorites. From fine dining to casual café snacks and gelati, there's something to satisfy every craving.

Experience luxury and relaxation at Hotel San Stefano - book now for an unforgettable stay by the Mediterranean Sea!

Important information:

The hotel is prepared to accommodate your pet in the room provided that your pet is less than 15 lbs. and fully trained, appropriately restrained by you and your pet complies with local legislation requirements.

Please be aware that pets are not allowed in any food and beverage outlets, Spa/Fitness Center and Pool areas of the property

Your pet must be kept on a leash when it is on property unless it is in your room.

If more than two guests are staying in one room, breakfast for additional guests is available for an additional charge.

Please note that the outdoor pool and the beach are closed during winter season from October to April.

During the holy month of Ramadan the room rate is including daily Sohour buffet at the Shisha Lounge served from 10:00 PM to 02:00 AM or set menu morning breakfast served in room from In-Room dining.

Children aged 06–11 years can stay free of charge but incur a breakfast charge of 12 (USD) per child/night when breakfast is included in the rate.

Children aged 12–17 years can stay free of charge but incur a breakfast charge of 24 (USD) per child/night when breakfast is included in the rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HBE

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 4.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.3
Based on 1780 reviews
Cleanliness: 8.91
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.68
H
Hala • couple • eg
10
Pros:

Everything…but it was a bit expensive

Cons:

None

2026-05-29 • via Nuitee
N
Nesreen • solo_traveller • gb
10
2026-05-29 • via Nuitee
A
alaa • couple • eg
7
2026-05-29 • via Nuitee
J
Jamil • family_with_children • eg
10
2026-05-29 • via Nuitee
M
Mohammed • solo_traveller • at
10
Best hotel in Alexandria
Pros:

Excellent customer exoerience!
A great guest relation managment, keep it up fellows!
Room was spacious well decorated, comfy bed.
Good breakfast.

Cons:

N/A

2026-05-29 • via Nuitee
R
Ride • couple • sa
10
2026-05-28 • via Nuitee
A
ABDELAZIZ • family_with_children • ly
10
فور سيزون الافخم في الاسكندريه
Pros:

مكان الاقامه كان فخم وكان مريح جداً تعامل الموظفين كان راقي ومحترف جداً

طفلي ماشعر بالممل نهائياً كانوا في قمة الود معه

الاطلاله كانت جمليه وكانت الغرفه على بحر باطلاله كامله

مطعم الافطار كان فخم والاكل كان متنوع

ح نكرر الزياره في اقرب فرصه

Cons:

لايوجد شيء

2026-05-28 • via Nuitee
A
altassan • solo_traveller • us
10
Excellent
Pros:

Staff are very helpful and kind

Cons:

Every thing

2026-05-26 • via Nuitee
K
Khalid • extended_group • om
5
Pros:

الفندق جميل والموقع

Cons:

الادارة في الفندق سيئة

خدمة سيارة الفندق اسوا شي في الفندق ( سيئة ) ، والشخص المسؤول عن خدمة السيارة غير متعاون ابدا وغير نشيط ..

بالنسبة للفندق والمرافق جميلة والسائق محترم ونشيط

2026-05-25 • via Nuitee
M
Mohamed • solo_traveller • eg
8
2026-05-25 • via Nuitee
A
Ahmad • couple • sa
10
2026-05-23 • via Nuitee
C
Chaabane • solo_traveller • eg
10
2026-05-22 • via Nuitee
M
Mohamed • couple • eg
10
2026-05-22 • via Nuitee
M
Motaz • family_with_children • eg
9
2026-05-22 • via Nuitee
A
Ahmed • extended_group • sa
9
فندق حديث على طراز (( السرايا )) وهو إختياري الدااااائم عند قدومي للإسكندرية منذ 15 سنة
Pros:

هذا الفندق حقيقة كل ما أنزل للإسكندرية أسكن فيه منذ أكثر من 15سنة ،، فهو إختياري الأول والأخير في الإسكندرية حتى اليوم

Cons:

عادة أنزل فيه على شهر أكتوبر ولكنني هذه المرة نزلت فيه في شهر مايو 2026 ، وتفاجئت بأن موقع الإفطار في منطقة الشاطئ الخاص بالفندق وبالرغم من جماله إلا إنني زعلت وأبلغتهم بأنني أفضل الفطور في نفس الفندق وفي نفس الدور المخصص للإفطار لأنه يحسسك بأنك جالس في (( ســـرايا )) ومن أيام الباشوات . تحياتي لكل موظفين هذا الفندق الجميل والغالي على قلبي

2026-05-20 • via Nuitee
T
Trevor • family_with_children • gb
9
2026-05-17 • via Nuitee
M
mohamed • couple • hn
10
2026-05-17 • via Nuitee
K
Khaled • couple • eg
10
2026-05-17 • via Nuitee
H
Hoda • extended_group • eg
10
2026-05-17 • via Nuitee
N
Nadeen • couple • eg
10
2026-05-16 • via Nuitee