The Address Citywest

Hotels
8.1 (803 reviews)
Kingswood, Naas Road , Citywest , ie
+353 1 461 9900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Consistently praised cleanliness
Friendly and helpful staff (many mentions)
Convenient access to Dublin (LUAS) and good parking
Spacious, comfortable rooms with good bathrooms
Good breakfast and several strong restaurant reviews
Quiet nights reported for some rooms
Repeat visitors indicate reliable overall experience
Cons:
Motorway/road noise in many rooms
Rooms can be very hot; limited/no air conditioning and some windows don't open
Some communication difficulties due to limited English
Occasional cleanliness lapses (hairs on sheets) and smell of paint
Hotel feels a bit dated/rundown to some guests
Amenity issues: sauna unavailable, occasional bar/drink problems
Billing/invoicing inconvenience reported by at least one guest

Categories

Cleanliness
8.8
Many guests repeatedly praise cleanliness ("spotlessly clean", "very clean", "clean facilities"), though isolated issues were reported (hairs on sheets, smell of paint).
Service
8.2
Staff are frequently described as friendly and helpful; several mentions of excellent breakfast/front-of-house staff. A few reviews note communication difficulties due to limited English and one report of unaccommodating billing.
Location
7.9
Location is convenient for access to Dublin (LUAS line, easy driving routes) and has good parking, but several guests note it is a bit out of the city centre and many report motorway/road noise.
Room Quality
7.6
Rooms are often described as spacious and comfortable with nice bathrooms, but multiple complaints about very hot rooms, lack of air-conditioning, windows that won't open, and noise from the motorway.
Amenities
7.5
Good on parking, bistro/restaurant and bar; however issues include no AC in many rooms, sauna not available, occasional problems (Guinness off), and limited sheltered outdoor area.
Value for Money
7.9
Many repeat visitors and generally acceptable value; some guests mention the hotel feels a bit rundown, billing hassles, or isolated cleanliness issues that lower perceived value.
Food and Beverage
8.6
Breakfast is frequently praised and some guests rate the restaurant as top class, though a few mention limited breakfast choice and isolated issues with served drinks.
Overall Experience
8.3
Overall mostly positive with several guests saying they'd return; common negatives (noise, heat, occasional service/billing or cleanliness lapses) temper otherwise good stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-01 07:07

Property Description

Modern and Convenient Accommodation

Located on the N7 Naas Road, The Address Citywest offers stylish rooms with free WiFi access. Guests can enjoy the convenience of being near the Citywest Business Campus and LUAS Light Rail Red Line Tram for easy access to Dublin city center.

Impressive Conference Facilities

Adjacent to the Citywest Convention Centre, our hotel caters to large events with up to 4100 guests and offers 34 meeting rooms. Whether for business or leisure, we have the space and amenities to accommodate your needs.

Dining and Entertainment

Indulge in a comfortable dining experience at McGettigans Cookhouse & Bar, open daily until 23:00. After a busy day, unwind with a delicious meal and drinks without leaving the hotel.

Experience modern comfort and convenience at The Address Citywest. Book your stay now for a memorable visit.

Important information:

On arrival, the hotel requires a security deposit in the form of a credit card pre-authorization. Cash security deposits are not possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 803 reviews
Cleanliness: 8.8
Service: 8.2
Location: 7.9
Room Quality: 7.6
Amenities: 7.5
Value for Money: 7.9
Food and Beverage: 8.6
Overall Experience: 8.3
H
Hazel • couple • ie
7
Comfortable
Pros:

Comfortable bed - we didn’t spend much time in the hotel bar the room to sleep as we were out all day. Easy access to the motorway

Cons:

Was a 25 minute walk to the luas stop to get into town

2026-07-20 • via Nuitee
M
madi simmonds • solo_traveller • gb
9
Very welcoming and comfortable
Pros:

Service from front of house was amazing. We arrived very late after a late ferry arrival, and were met by a super friendly member of staff (sorry forgot name). He was very helpful, knew we were coming. Super helpful

Cons:

N/a

2026-07-19 • via Nuitee
R
Ricki • couple • ie
8
Decent spot and at a more reasonable price than other hotels
Pros:

Great place to stay, staff were excellent and will be back again.

Cons:

Rooms very warm

2026-07-19 • via Nuitee
S
Stephen • couple • ie
7
2026-07-16 • via Nuitee
D
Damien • couple • ie
6
2026-07-15 • via Nuitee
M
Margaret • couple • ie
10
This place is beautiful, breakfast was perfect and staff were all very friendly. Place is spotless
Pros:

Close to Dublin City and has access to the luas

Cons:

Rather a walk in shower, but that’s my own fault for not requesting it

2026-07-13 • via Nuitee
R
Rory • couple • ie
8
Pros:

Nice style, nice facilities and excellent staff

Cons:

No air con

2026-07-10 • via Nuitee
Y
Yury • solo_traveller • il
10
2026-07-10 • via Nuitee
A
Anthony • solo_traveller • gb
9
Well worth a look.
Pros:

Comfortable and well organised. Good atmosphere and pleasant, capable staff.

Cons:

No complaints

2026-07-09 • via Nuitee
R
Roy • couple • ie
7
2026-07-08 • via Nuitee
L
Luke • couple • ie
10
2026-07-07 • via Nuitee
I
Ian • solo_traveller • gb
8
Pros:

Large room and good breakfast.

Cons:

Two days running, our room cards did not work and had to be reprogrammed .

2026-07-07 • via Nuitee
T
Tim • couple • ie
10
Pros:

Great and friendly place

Cons:

Nothing

2026-07-07 • via Nuitee
D
Danielle • family_with_children • ie
4
Done the job but wouldn’t return
Pros:

Nice quiet location and still accessible to shops only a few minutes drive away

Cons:

The bar was very modern however the food wasn’t great. It was quiet but I felt the manager and wait staff were just watching the table constantly , i couldn’t relax in there. We had also requested a travel cot online which was approved and we had to ask twice for this to be brought to the room

2026-07-06 • via Nuitee
S
Saah • couple • ie
7
2026-07-05 • via Nuitee
A
Ashleigh • couple • ie
9
Lovely hotel for staying in, outside of Dublin
Pros:

It was easy to find, good parking under the hotel, lovely big room, breakfast was tasty, easy quick check in, staff were lovely too
Easy to get it Dublin for our concert and then to the airport aswell in a quiet place

Cons:

Beds were a tiny bit hard for my liking but still comfy and clean

2026-07-05 • via Nuitee
A
Alex Bardas • solo_traveller • gr
10
2026-07-02 • via Nuitee
E
Eniola • solo_traveller • ie
9
2026-07-02 • via Nuitee
C
Chloe • couple • ie
1
2026-07-01 • via Nuitee
C
Caroline • solo_traveller • ie
10
Pros:

Great hotel . Staff very helpful. Very clean lovely rooms have everything you need. Bus stop just outside hotel to the city center 2.60 each way. Would definitely book again.

2026-06-28 • via Nuitee