Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location and amenities
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.31
Multiple mentions of cleanliness issues, particularly regarding the pool area and room condition.
Service
8.28
Staff was consistently described as friendly and accommodating.
Location
8.82
Positive comments about location, being great for families and nearby facilities.
Room Quality
6.77
Several reviews mentioned discomfort due to temperature issues and noise disturbance.
Amenities
7.8
Positive feedback regarding the pool and family-friendly aspects, though some amenities were criticized.
Value for Money
7.26
Average sentiment suggesting the hotel provides what guests paid for.
Food and Beverage
5.31
Critical comments regarding food quality, especially involving the grill cleanliness.
Overall Experience
7.28
Mixed sentiment with guests mentioning positives and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:00

Property Description

Stunning Sea Views and Leisure Facilities
Enjoy breathtaking views of Bournemouth Bay from our cliff-top location. Take a leisurely walk down to the beach using the zigzag path. Our 3-star hotel on East Cliff offers easy access to beaches, gardens, and the town center. Relax in our leisure complex with an indoor pool, sauna, gym, and squash court.

Dining and Entertainment Options
Indulge in delicious meals at our restaurant, grab a drink at the bar, unwind in the lounge, or enjoy the lively atmosphere of our traditional English pub with weekly events. Book a discounted 3-course dinner with your reservation for a delightful culinary experience.

Convenient Location and Nearby Attractions
Located near popular attractions like the BIC, Pavilion Theatre, and gardens, Suncliff Hotel is the perfect base for exploring Bournemouth. With sea-view rooms, balconies, and proximity to the train station, your stay with us promises both comfort and convenience.

To experience the best of Bournemouth Bay, book your stay at Suncliff Hotel today!

Important information:

The Suncliff Hotel has a heated indoor pool, sauna and mini gym on site for guests to use free of charge during their stay.

If dinner is not requested upon booking then there will be an extra charge in addition to the stated amount.

Please note that onsite parking is limited and offered on a first-come, first-served basis and chargeable at £12.00 per car per night. Street parking on the seafront is available via pay and display machines. It is not possible to reserve parking prior to arrival.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by Central Reservations. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

For all payments made and booking types the card holder must be present on check in and the same card must be presented for a security swipe via chip and pin on arrival, failure to provide the same card will result in the payment being refunded to the original card and an alternative payment method requested before check in will be permitted. The property reserves the right to charge bookings in full up to 48 hours prior to arrival during weekends and peak times regardless of reservation policies.

Please note only one small dog (under 10 Kg) is allowed per room, at an extra fee of GBP 20 per night. Please note dogs are not allowed in the common areas, with the exception of guide dogs. Please note that cats or any other type of pets cannot be accommodated at this property. Dogs are not permitted in our Ocean Front Terrace Rooms.

At least one guest per room must be over 18 years of age, minors are not permitted in their own accommodations without prior consent of the hotel.

Please ensure the correct occupancies are selected on booking, failure to do so may result in your check in being refused. Identification will be required for age verification purposes.

All bookings of 6 or more rooms booked together will be treated as group bookings as per Oceana Hotels’ policy. Group bookings will be contacted within 7 days of making the reservation and will be treated as advance purchase bookings. The full nonrefundable payment will be required within 7 days of the reservation being made, no cancelations, modifications or refunds will be permitted for any group bookings. These group terms and conditions override any rate policy that has been booked. In case of payments not received within 7 days of the booking being made, the Hotel reserves the right to cancel the booking without any liability or further communication.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Bar is closed from 2027-02-01 until 2027-01-29
Sauna is closed from 2027-02-01 until 2027-01-29
Fitness center is closed from 2027-02-01 until 2027-01-29

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £6 per person per night when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

7.1
Based on 3211 reviews
Cleanliness: 5.31
Service: 8.28
Location: 8.82
Room Quality: 6.77
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 5.31
Overall Experience: 7.28
L
Linda • solo_traveller • gb
10
Pros:

Excellent hotel on first impressions.

Cons:

Would like to have been able to open windows. All child locked for safety.

2026-05-30 • via Nuitee
J
Julia • solo_traveller • gb
8
A lovely break, ideal location
Pros:

Pool facilities, food value

Cons:

Rooms could do with updating

2026-05-30 • via Nuitee
Z
Zoe • extended_group • gb
8
Fantastic stay x
Pros:

The outdoor and indoor pools were fantastic. Breakfast was good as were the menus. The communal areas were very inviting with lots of space,

Cons:

The room was small but understandably so because of the age of the building. Parking was difficult, advising about the 3 day council parking offer would have been really helpful.

2026-05-30 • via Nuitee
W
wellsteed • couple • gb
3
Pros:

all good

Cons:

floor boards squeek at night on the first floor so if you are on the ground floor and people upstairs are moving you can hear it all

2026-05-29 • via Nuitee
A
Aaron • couple • gb
10
2026-05-29 • via Nuitee
D
Dylan • solo_traveller • gb
1
2026-05-29 • via Nuitee
E
Eva • couple • gb
6
Good enough, wouldn’t recommend on a very busy time
Pros:

Good location, 20 minutes walk from the station and to beach. I enjoyed the sauna and indoors pool.

Cons:

Room too hot, paid extra for sea front and half of the window was steamed between glasses so couldn’t see anything.
Breakfast, although not bad, really basic, no fresh fruit, no good bread.
Only one lift so used stairs, not for everyone as there are sections that might be dangerous for some, steep, carpeted, narrow steps.
The man receiving guests for breakfast a bit too serious/ nearly rude. Not acting nice with personnel either, bit uncomfortable.

2026-05-29 • via Nuitee
A
Amit • solo_traveller • gb
4
Pros:

it location and bar

Cons:

so much banging doors an night, no air con in the rooms for the summer heat, lack of information, with the sauna how long is it on for, it just seemed to switch off automatically, swimming area really small one family and it crowded. lack of information at the desk, can you get a bus from the hotel or not, how do I get down to the beach from the hotel

2026-05-28 • via Nuitee
P
patrick • couple • gb
10
Overall our stay was enjoyable
Pros:

The hotel is comfortable there was no aircom in the room but a cooler was provided, I like the bar atmosphere

Cons:

Dining room toaster so slow I did not wait ,so no toast for me or my wife

2026-05-27 • via Nuitee
T
Tilvescu • solo_traveller • gb
9
Pros:

The location is amazing and clean. The staff were so nice and done their best, considering some guests were not exactly nice to them. Thank you for the hospitality and good food.

Cons:

No faults

2026-05-27 • via Nuitee
N
Nadir Abbas • solo_traveller • gb
1
2026-05-27 • via Nuitee
L
lance • solo_traveller • gb
10
Best location Sutcliffe Hotel
Pros:

We on top floor glass balcony left side of hotel lovely room could fault room or views.
Only thing fridge warm

2026-05-27 • via Nuitee
C
Claudia • solo_traveller • gb
8
Pros:

The food its good
The badroom its fine just the double bad its little bit to small for.two.people
We waiting for.chek.in 3.30

2026-05-27 • via Nuitee
P
Paul • couple • gb
9
Had a fab time hot 3 days of the year look like we were aboard
Pros:

Breakfast was lovely good choice cross the board staff were very friendly and helpful

2026-05-27 • via Nuitee
R
Rafal • family_with_children • gb
8
2026-05-27 • via Nuitee
N
Nicolae • couple • gb
5
2026-05-26 • via Nuitee
H
Hazel • couple • gb
10
Pros:

Location is amazing

2026-05-26 • via Nuitee
H
Harsha • family_with_children • gb
8
Great!
Pros:

Very happy with the size of the room, lovely shower. Great location. Family friendly. Lovely outdoor pool perfect for the weather. A friendly welcome.

Cons:

More fruit at breakfast.

2026-05-26 • via Nuitee
G
Gavin • solo_traveller • gb
9
Pros:

Friendly staff

Cons:

No entertainment

2026-05-25 • via Nuitee
S
Sayooj • solo_traveller • gb
5
2026-05-25 • via Nuitee