Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location and amenities
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.31
Multiple mentions of cleanliness issues, particularly regarding the pool area and room condition.
Service
8.28
Staff was consistently described as friendly and accommodating.
Location
8.82
Positive comments about location, being great for families and nearby facilities.
Room Quality
6.77
Several reviews mentioned discomfort due to temperature issues and noise disturbance.
Amenities
7.8
Positive feedback regarding the pool and family-friendly aspects, though some amenities were criticized.
Value for Money
7.26
Average sentiment suggesting the hotel provides what guests paid for.
Food and Beverage
5.31
Critical comments regarding food quality, especially involving the grill cleanliness.
Overall Experience
7.28
Mixed sentiment with guests mentioning positives and significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:00

Property Description

Stunning Sea Views and Leisure Facilities
Enjoy breathtaking views of Bournemouth Bay from our cliff-top location. Take a leisurely walk down to the beach using the zigzag path. Our 3-star hotel on East Cliff offers easy access to beaches, gardens, and the town center. Relax in our leisure complex with an indoor pool, sauna, gym, and squash court.

Dining and Entertainment Options
Indulge in delicious meals at our restaurant, grab a drink at the bar, unwind in the lounge, or enjoy the lively atmosphere of our traditional English pub with weekly events. Book a discounted 3-course dinner with your reservation for a delightful culinary experience.

Convenient Location and Nearby Attractions
Located near popular attractions like the BIC, Pavilion Theatre, and gardens, Suncliff Hotel is the perfect base for exploring Bournemouth. With sea-view rooms, balconies, and proximity to the train station, your stay with us promises both comfort and convenience.

To experience the best of Bournemouth Bay, book your stay at Suncliff Hotel today!

Important information:

The Suncliff Hotel has a heated indoor pool, sauna and mini gym on site for guests to use free of charge during their stay.

If dinner is not requested upon booking then there will be an extra charge in addition to the stated amount.

Please note that onsite parking is limited and offered on a first-come, first-served basis and chargeable at £12.00 per car per night. Street parking on the seafront is available via pay and display machines. It is not possible to reserve parking prior to arrival.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by Central Reservations. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

For all payments made and booking types the card holder must be present on check in and the same card must be presented for a security swipe via chip and pin on arrival, failure to provide the same card will result in the payment being refunded to the original card and an alternative payment method requested before check in will be permitted. The property reserves the right to charge bookings in full up to 48 hours prior to arrival during weekends and peak times regardless of reservation policies.

Please note only one small dog (under 10 Kg) is allowed per room, at an extra fee of GBP 20 per night. Please note dogs are not allowed in the common areas, with the exception of guide dogs. Please note that cats or any other type of pets cannot be accommodated at this property. Dogs are not permitted in our Ocean Front Terrace Rooms.

At least one guest per room must be over 18 years of age, minors are not permitted in their own accommodations without prior consent of the hotel.

Please ensure the correct occupancies are selected on booking, failure to do so may result in your check in being refused. Identification will be required for age verification purposes.

All bookings of 6 or more rooms booked together will be treated as group bookings as per Oceana Hotels’ policy. Group bookings will be contacted within 7 days of making the reservation and will be treated as advance purchase bookings. The full nonrefundable payment will be required within 7 days of the reservation being made, no cancelations, modifications or refunds will be permitted for any group bookings. These group terms and conditions override any rate policy that has been booked. In case of payments not received within 7 days of the booking being made, the Hotel reserves the right to cancel the booking without any liability or further communication.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Swimming pool: Closed from Fri, Jan 29, 2027 until Mon, Feb 1, 2027
Bar is closed from 2027-02-01 until 2027-01-29
Sauna is closed from 2027-02-01 until 2027-01-29
Fitness center is closed from 2027-02-01 until 2027-01-29
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £6 per person per night when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

7.1
Based on 3338 reviews
Cleanliness: 5.31
Service: 8.28
Location: 8.82
Room Quality: 6.77
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 5.31
Overall Experience: 7.28
J
jenny • family_with_children • gb
7
Pleasant
Pros:

Breakfast good. Nice restaurant. Use of next doors pool a bonus

Cons:

Mattress lumpy & spring sticking out. Shower difficult to use.

2026-07-25 • via Nuitee
K
Karen • couple • gb
10
2026-07-25 • via Nuitee
J
JULIE • solo_traveller • gb
5
2026-07-25 • via Nuitee
G
Gary • couple • gb
6
It was exceptable stay you can see they are trying to improve it
Pros:

The facilities was ok had a indoor pool and sauna which was nice pool could do with a little clean but was exceptable still and the hotel was pretty clean for the age of the building just could do with modernisation breakfast was nice and fresh and staff were friendly

Cons:

I didn't like was the bar and restaurant shuts early and in summer holidays so we didn't get any dinner we got couple of drinks before they shut and also the park was not advertised very well said free parking for guests but turns out if you go through booking.com it's not free but changed a fair price and I thought the breakfast was included in the price but it was extra

2026-07-24 • via Nuitee
L
Lobb • family_with_children • gb
8
Great getaway
Pros:

Great location, we walked everywhere. Staff very friendly. Pub food delicious

Cons:

Doors slam everywhere. No soft closes.

2026-07-24 • via Nuitee
V
Valerie • extended_group • au
7
Quite pleasant but a little expensive for the room size and quality.
Pros:

Loved the open air heated pool next door. The dinner we had in the restaurant was very nice.

Cons:

Lack of Air conditioning.
Indoor pool wasn’t that inviting.
Room was very hot.0

2026-07-23 • via Nuitee
E
edwin • solo_traveller • gb
8
2026-07-23 • via Nuitee
J
Jasoncfc • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-07-22 • via Nuitee
C
Carole • solo_traveller • gb
10
Weekend away
Pros:

Balcony and outdoor pool

Cons:

Rooms need TLC

2026-07-21 • via Nuitee
T
Taleen • solo_traveller • gb
8
2026-07-21 • via Nuitee
K
Kayleigh • couple • gb
2
Cons:

Drug residue on tables, rubbish and dirty Nelly’s in corridors

2026-07-21 • via Nuitee
C
C. Reed • solo_traveller • gb
2
Pros:

Not a lot. I guess the swimming pool was the best.

Cons:

I had dinner on Friday. I was asked to pay and I used my credit card.
I checked out a day early.
I checked withe reception to see if I was clear.
I was clear, and should have asked for a statement.
Tuesday I get chased for non payment of the dinner.
Disgraceful
Also
The room was deary, poor furniture..
Very poor value for the money
Note, I am world travelled. This hotel was very much at the bottom of my extensive experiance.

2026-07-21 • via Nuitee
E
Elliott • solo_traveller • gb
6
2026-07-21 • via Nuitee
G
Gloria • family_with_children • gb
7
Overall is worth it still
Pros:

Loads of parking spot, pet friendly, good service and lovely indoor plus outdoor swimming pools

Cons:

Went there when it was 24 Celsius unfortunately no air conditioning so room was too warm even 2 fans were provided still couldn’t sleep well hopefully they will consider about it as the weather is getting warmer and warmer every year now
20 minutes walk to the beach

2026-07-21 • via Nuitee
B
Barbara • couple • au
3
2026-07-20 • via Nuitee
E
Emma • extended_group • gb
9
Enjoyable and comfortable setting.
Pros:

The reception staff were great. The breakfast was good, the bar area was spacious and relaxing

Cons:

Nothing really

2026-07-20 • via Nuitee
A
Andrei • couple • gb
10
2026-07-20 • via Nuitee
C
Carl • family_with_children • gb
7
2026-07-20 • via Nuitee
V
Viktorija • solo_traveller • gb
9
Was ok
Pros:

Bar stuff were amazing 👏

Cons:

Hot rooms fans provided do not help. 5 pounds for someone bring breakfast to the room. Beach is not 5 or 8 minutes away,it's quite a walk.

2026-07-20 • via Nuitee
L
Leanne • family_with_children • gb
9
Me and my family had a great time
Pros:

The outside pool was the best

Cons:

Was too hot need air con and parking should be free if staying at hotel

2026-07-20 • via Nuitee