Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Nice amenities
Cons:
Housekeeping issues
Minor room quality concerns

Categories

Cleanliness
8.26
Multiple reviews mentioned issues with housekeeping and cleanliness.
Service
9.23
Consistently praised across multiple reviews for being friendly and professional.
Location
9.27
Frequently highlighted as a perfect location by multiple reviewers.
Room Quality
8.72
Generally positive sentiments, with some remarks about specific room issues.
Amenities
8.75
Amenities such as the spa were mentioned positively, though with some limitations.
Value for Money
8.71
No specific comments, assumed standard quality for this hotel tier.
Food and Beverage
8.76
Several positive comments regarding restaurant quality.
Overall Experience
8.73
Generally favorable feedback, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:39

Property Description

Luxurious Accommodations
Indulge in 5-star luxury with beautifully decorated guest rooms featuring modern amenities and elegant furnishings. Enjoy the comfort of LCD flat-screen TVs, free Wi-Fi, and Bose Wave radio systems.

Gourmet Dining Experience
Savor exquisite culinary creations at the hotel's gourmet restaurants, including the renowned Le Pressoir d’Argent by Gordon Ramsay. Start your day with a delicious breakfast served in-room or at the generous buffet, and end it with panoramic views from the rooftop bar.

Relaxation and Wellness
Unwind at the 1000m² Spa Guerlain, offering a range of rejuvenating treatments, a fitness center, indoor pool, hammam, and sauna. Don't miss the outdoor terrace with a hot tub, perfect for a tranquil escape.

Experience luxury and comfort in the heart of Bordeaux. Book your stay now!

Important information:

Please note that extra beds and baby cots are not available for the Superior Double rooms.

The Spa is open to children aged 6 and over, from 9.30am to 5.30pm.

Please be aware of the group booking conditions mentioned in the hotel's policies.

Please note that extra beds and baby cots are available for some Suites, subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOD

Location

Property Video

Guest Reviews

8.8
Based on 1148 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
M
Michel • couple • fr
10
Moment exceptionnel avec un personnel d’exception
Pros:

Tout

Cons:

Rien

2026-09-19 • via Nuitee
P
paige • couple • us
10
2026-09-19 • via Nuitee
S
Smith • solo_traveller • gb
8
2026-09-18 • via Nuitee
J
Jeremy • family_with_children • ca
10
2026-09-17 • via Nuitee
O
oleksandra • couple • es
10
2026-09-16 • via Nuitee
C
Churlaud • couple • ch
10
2026-09-14 • via Nuitee
M
Morgan • solo_traveller • fr
9
Lieu calme
Pros:

L’accueil personnalisé

Cons:

Demande de réservation de taxi , la personne devait me répéter pour la confirmation ça n’a pas été fait. Seul bémol du séjour.

2026-09-09 • via Nuitee
T
Tue Nguyen • couple • us
9
2026-09-08 • via Nuitee
W
Wladimir • couple • fr
10
un cadre hors du temps pour savourer la ville
Pros:

le service client, le cadre somptueux

2026-09-08 • via Nuitee
G
Geert • couple • be
10
top
Pros:

het sterren restaurant

Cons:

niets

2026-09-08 • via Nuitee
R
Rajeev • couple • gb
10
2026-09-07 • via Nuitee
C
Cristina • couple • es
9
Perfecto para un día.
Pros:

La ubicación y sus vistas. También el Spa Guerlain.

Cons:

Nada.

2026-09-06 • via Nuitee
J
Jesse • couple • fr
10
2026-09-03 • via Nuitee
W
Willem-Jan • couple • nl
7
Fijn verblijf
Pros:

Locatie, zeer vriendelijk personeel, mooie lunchgerechten en persoonlijke aandacht.

Cons:

Rooftoo terras nier in stijl van hotel.

2026-09-01 • via Nuitee
D
Dean • extended_group • gb
10
Top class hotel in all ways!
Pros:

Service and location

Cons:

Nothing

2026-08-30 • via Nuitee
J
Josje • family_with_children • nl
9
Prachtig centraal gelegen, heel attent personeel en goddelijke bedden!
Pros:

Prachtig centraal gelegen, heel attent personeel en goddelijke bedden!

Cons:

De huisparfum op de gangen rook nogal sterk

2026-08-22 • via Nuitee
G
Guillermo • couple • es
10
El mejor hotel de Burdeos.
Pros:

El edificio tiene una arquitectura clásica y mucho estilo, con un carácter histórico que forma parte de su encanto.

La habitación clásica, con paredes tapizadas, mobiliario de época y muchos detalles que hacen que alojarse aquí sea muy distinto a un hotel moderno de cinco estrellas.

La ubicación es inmejorable, pues está en pleno centro de Burdeos, y es ideal para salir y recorrer la ciudad a pie.

La profesionalidad del personal, que ofrece un servicio impecable, como corresponde a un hotel de esta categoría, pero a la vez cercano y natural.

2026-08-17 • via Nuitee
S
Susanne • family_with_children • at
9
2026-08-16 • via Nuitee
H
Harald • couple • se
10
Utmärkt hotell med utmärkt läge
Pros:

Utmärkt läge, och allt man kan förvänta sig av ett hotell i denna kategori. Bra restaurang.

2026-08-15 • via Nuitee
N
Nevenka • couple • rs
10
2026-08-13 • via Nuitee