Hotel Museo Spa Casa Santo Domingo

Hotels
9 (2104 reviews)
Tercera Calle Oriente 28 A , Antigua Guatemala , gt
+502 7820 1220

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful design and location
Exceptional service and amenities
Cons:
Issues with room readiness
Problems with door locks

Categories

Cleanliness
8.46
Generally clean, though one guest noted issues requiring improved housekeeping.
Service
9.43
Overall service received high praise, with several mentions of friendly staff.
Location
9.47
Excellent location highlighted positively by multiple reviews.
Room Quality
7.92
Some concerns about room comfort, particularly regarding bed firmness.
Amenities
9.45
Spa and breakfast received high marks; facilities are considered top-notch.
Value for Money
8.41
While some found it pricey, many felt it was worth the cost for the services offered.
Food and Beverage
9.46
Breakfast and dining options were described as exceptional and valuable.
Overall Experience
9.43
Overall positive experiences, with many comments on the unique atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:33

Property Description

Artistic Rooms and SPA Living Concept

Experience a unique stay in our Hotel-Museum-Spa, where each of the 132 rooms is a work of art itself. Enjoy the special SPA Living concept in 26 rooms, adorned with local artistic masterpieces and intricate weavings. Contact us directly for personalized room requests to make your stay truly exceptional.

Gastronomic Delights at El Refectorio

Indulge in a culinary journey at El Refectorio, where Chef Mario Enrique Campollo crafts elegant international dishes with a Guatemalan twist. Explore the ever-changing weekend specials and don't miss the exquisite Sunday brunch. Immerse yourself in the rich flavors of Guatemala with our weekend buffet of traditional afternoon snacks.

Wellness Oasis and Cultural Exploration

Relax and rejuvenate in our world-class spa facilities, offering a range of treatments to restore balance in body and mind. Unwind in indoor/outdoor areas, pools, jacuzzis, and saunas, or book a room with direct spa access for an intimate experience. Explore the cultural treasures within our hotel, including six museums and two art galleries, providing a glimpse into Guatemala's rich heritage.

Book now to embark on a journey of art, gastronomy, wellness, and culture at our enchanting Hotel-Museum-Spa.

Important information:

The Sofa bed and the crib have an extra fee.

Temporary we offer private transportation from the airport to the Hotel and viceversa with and extra charge.

At check in, Client must open credit with the Hotel. Most credit cards are accepted. This credit is independent
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Location

Guest Reviews

9
Based on 2104 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
J
Juan Pablo • couple • gt
10
2026-08-29 • via Nuitee
G
GIULIA MERCORELLI • couple • it
10
Alloggio confortevole e servizi ottimi
2026-08-29 • via Nuitee
Z
Zoraida Delgado • solo_traveller • us
10
Pros:

Me encanta todo el spa como siempre ya estado ospedaje 8 voces

Cons:

No hay manera q no meguste algo todo es perfecto

2026-08-28 • via Nuitee
B
Bernardo • couple • pt
10
2026-08-28 • via Nuitee
A
Alfonso • couple • gt
10
2026-08-27 • via Nuitee
J
Julio roberto • couple • gt
10
2026-08-27 • via Nuitee
P
Pamela • couple • gt
10
2026-08-27 • via Nuitee
D
Dirk • extended_group • de
10
2026-08-26 • via Nuitee
J
Jorge • couple • cr
10
Un lugar acogedor, con mucho que ofrecer.
Pros:

Las instalaciones, la arquitectura, la iluminación, la comida, el staff.

2026-08-26 • via Nuitee
J
Jorge • couple • cr
10
2026-08-26 • via Nuitee
D
David • couple • co
10
Pros:

Es un lugar increíble, su instalaciones son excelentes, todo su staff te hará sentir como en casa, tiene uno de los mejores restaurantes de la ciudad su comida es deliciosa.

2026-08-25 • via Nuitee
M
Maria Jimena • couple • de
9
2026-08-25 • via Nuitee
J
Jorge Luis • solo_traveller • mx
10
2026-08-25 • via Nuitee
K
Klussmann • solo_traveller • gt
10
2026-08-24 • via Nuitee
C
Constanza • solo_traveller • gt
10
Pros:

Ambiente, decoración y jardín. Área de spa. Excelente bufet de desayuno

Cons:

que me cancelaron un día antes la reserva. Tuve que llamar y volver a hacerla. Luego al llegar me dijeron que no tenía incluido el desayuno y yo así lo había reservado, finalmente me lo dieron

2026-08-24 • via Nuitee
M
Maria • couple • gt
10
2026-08-24 • via Nuitee
J
Janaki • solo_traveller • us
10
2026-08-23 • via Nuitee
A
Aracelli • couple • us
10
Unique, beautiful and memorable place to stay at
Pros:

Unique, amazing, beautiful

2026-08-23 • via Nuitee
S
Sandra • solo_traveller • au
9
Pros:

This was not only a hotel stay but step back in time viewing the old monastery and surrounds .short walk to town .my wish was I had more time to explore as was a short overnight stop over

Cons:

There is nothing that we didn't like.staff were all friendly and obliging

2026-08-23 • via Nuitee
O
obdulia • couple • es
1
Cons:

Sigo esperando que me desbloqueen el dinero bloqueado en la tarjeta,desde el dia 17 de agosto

2026-08-22 • via Nuitee