Hotel Museo Spa Casa Santo Domingo

Hotels
9 (2005 reviews)
Tercera Calle Oriente 28 A , Antigua Guatemala , gt

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful design and location
Exceptional service and amenities
Cons:
Issues with room readiness
Problems with door locks

Categories

Cleanliness
8.46
Generally clean, though one guest noted issues requiring improved housekeeping.
Service
9.43
Overall service received high praise, with several mentions of friendly staff.
Location
9.47
Excellent location highlighted positively by multiple reviews.
Room Quality
7.92
Some concerns about room comfort, particularly regarding bed firmness.
Amenities
9.45
Spa and breakfast received high marks; facilities are considered top-notch.
Value for Money
8.41
While some found it pricey, many felt it was worth the cost for the services offered.
Food and Beverage
9.46
Breakfast and dining options were described as exceptional and valuable.
Overall Experience
9.43
Overall positive experiences, with many comments on the unique atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:33

Property Description

Artistic Rooms and SPA Living Concept

Experience a unique stay in our Hotel-Museum-Spa, where each of the 132 rooms is a work of art itself. Enjoy the special SPA Living concept in 26 rooms, adorned with local artistic masterpieces and intricate weavings. Contact us directly for personalized room requests to make your stay truly exceptional.

Gastronomic Delights at El Refectorio

Indulge in a culinary journey at El Refectorio, where Chef Mario Enrique Campollo crafts elegant international dishes with a Guatemalan twist. Explore the ever-changing weekend specials and don't miss the exquisite Sunday brunch. Immerse yourself in the rich flavors of Guatemala with our weekend buffet of traditional afternoon snacks.

Wellness Oasis and Cultural Exploration

Relax and rejuvenate in our world-class spa facilities, offering a range of treatments to restore balance in body and mind. Unwind in indoor/outdoor areas, pools, jacuzzis, and saunas, or book a room with direct spa access for an intimate experience. Explore the cultural treasures within our hotel, including six museums and two art galleries, providing a glimpse into Guatemala's rich heritage.

Book now to embark on a journey of art, gastronomy, wellness, and culture at our enchanting Hotel-Museum-Spa.

Important information:

The Sofa bed and the crib have an extra fee.

Temporary we offer private transportation from the airport to the Hotel and viceversa with and extra charge.

At check in, Client must open credit with the Hotel. Most credit cards are accepted. This credit is independent
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$8 per person per night when using an available cot.
    People 3 years old and over stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2005 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
A
Astrid family_with_children gt
9
Linda estadía
Pros:

La habitación, muy amplia y con amenidades. Todo muy bien, servicio excelente, limpieza.

Cons:

Todo me gustó!

2026-07-04 via Nuitee
A
Ana couple gt
10
2026-07-04 via Nuitee
L
Lucia extended_group gt
9
Pros:

El spa

2026-07-03 via Nuitee
E
Escobedo Arévalo solo_traveller gt
9
Pros:

La atención

Cons:

Poco espacio en el restaurante y bulla de las personas en la habitación continua

2026-07-02 via Nuitee
A
Arelys extended_group pa
10
Atencion del perosnal sobretodo del restaurante.
Pros:

hermoso hotel.

2026-07-02 via Nuitee
E
Edson couple pe
9
2026-07-02 via Nuitee
M
Manuel couple gt
10
Fue un lugar perfecto para relajarse y descansar
Pros:

Hermoso hotel

2026-07-01 via Nuitee
藤田 solo_traveller jp
5
Pros:

ホテル内の博物館は素晴らしかった。

Cons:

ジャグジーに行った時スリッパがなかったので 裸足での移動で部屋でも裸足で過ごしました。
スリッパは 有料とのことでした。
部屋の暖房が効かず 寒かったです。

2026-06-30 via Nuitee
C
Carolina solo_traveller gt
10
Tranquilo y relajado
Pros:

La habitación y la piscina

Cons:

No había algo que no nos gustará

2026-06-30 via Nuitee
E
Edson couple pe
7
2026-06-30 via Nuitee
R
Rodolfo couple gt
9
Excelente descanso en Antigua Guatemala
Pros:

Todo excelente
La comida, la comodidad, amabilidad del personal, cerca de todo en el centro de Antigua Guatemala, las amenidades

Cons:

La piscina y el gimnasio podría ser mejor

2026-06-30 via Nuitee
K
KUROOSH extended_group cr
10
2026-06-30 via Nuitee
M
MARIANA solo_traveller mx
10
Pros:

Es un lugar con mucha historia de época colonial, hermoso.

Cons:

La comida es buena pero no tan espectacular como restaurantes de fuera.

2026-06-28 via Nuitee
R
Rosa Marcela solo_traveller gt
10
Pros:

Los museos dentro del Hotel

2026-06-26 via Nuitee
G
Giovanna couple us
10
2026-06-26 via Nuitee
M
Monica couple gt
9
2026-06-24 via Nuitee
R
ryutaro couple jp
10
アンティグアらしさを凝縮。
Pros:

遺跡を活かした施設の雰囲気が良かった。

Cons:

アメニティの質があまり良くなかった。

2026-06-24 via Nuitee
A
Amara couple us
10
2026-06-23 via Nuitee
M
Maestre family_with_children gt
10
2026-06-22 via Nuitee
M
Manuel solo_traveller gt
7
2026-06-22 via Nuitee