Hotel Museo Spa Casa Santo Domingo

Hotels
9 (2104 reviews)
Tercera Calle Oriente 28 A , Antigua Guatemala , GT
+502 7820 1220

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful design and location
Exceptional service and amenities
Cons:
Issues with room readiness
Problems with door locks

Categories

Cleanliness
8.46
Generally clean, though one guest noted issues requiring improved housekeeping.
Service
9.43
Overall service received high praise, with several mentions of friendly staff.
Location
9.47
Excellent location highlighted positively by multiple reviews.
Room Quality
7.92
Some concerns about room comfort, particularly regarding bed firmness.
Amenities
9.45
Spa and breakfast received high marks; facilities are considered top-notch.
Value for Money
8.41
While some found it pricey, many felt it was worth the cost for the services offered.
Food and Beverage
9.46
Breakfast and dining options were described as exceptional and valuable.
Overall Experience
9.43
Overall positive experiences, with many comments on the unique atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:33

Property Description

Artistic Rooms and SPA Living Concept

Experience a unique stay in our Hotel-Museum-Spa, where each of the 132 rooms is a work of art itself. Enjoy the special SPA Living concept in 26 rooms, adorned with local artistic masterpieces and intricate weavings. Contact us directly for personalized room requests to make your stay truly exceptional.

Gastronomic Delights at El Refectorio

Indulge in a culinary journey at El Refectorio, where Chef Mario Enrique Campollo crafts elegant international dishes with a Guatemalan twist. Explore the ever-changing weekend specials and don't miss the exquisite Sunday brunch. Immerse yourself in the rich flavors of Guatemala with our weekend buffet of traditional afternoon snacks.

Wellness Oasis and Cultural Exploration

Relax and rejuvenate in our world-class spa facilities, offering a range of treatments to restore balance in body and mind. Unwind in indoor/outdoor areas, pools, jacuzzis, and saunas, or book a room with direct spa access for an intimate experience. Explore the cultural treasures within our hotel, including six museums and two art galleries, providing a glimpse into Guatemala's rich heritage.

Book now to embark on a journey of art, gastronomy, wellness, and culture at our enchanting Hotel-Museum-Spa.

Important information:

The Sofa bed and the crib have an extra fee.

Temporary we offer private transportation from the airport to the Hotel and viceversa with and extra charge.

At check in, Client must open credit with the Hotel. Most credit cards are accepted. This credit is independent
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Location

Guest Reviews

9
Based on 2104 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 7.92
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
C
Carmen Galvez • couple • gt
10
Pros:

Lugar, servicio, instalaciones

2026-10-31 • via Nuitee
L
Luisana Paola • family_with_children • gt
10
2026-10-31 • via Nuitee
C
Cherryl • solo_traveller • us
10
2026-10-29 • via Nuitee
A
Ana Veronica • couple • de
7
Pros:

Location
Spa

Cons:

A bit outdated

2026-10-29 • via Nuitee
O
Oscar • couple • cr
10
Come back is a must.
Pros:

Very respectful staff, great location, the accommodation is very spacious and they offer excellent food.

Cons:

N/A

2026-10-28 • via Nuitee
O
Oscar • family_with_children • cr
10
Come back is a must.
Pros:

One of the best hotels I have ever stayed, great location, very respectful staff, very clean and spacious place and rooms, the food is great too.

Cons:

Not apply.

2026-10-28 • via Nuitee
A
Aaron • couple • pa
10
2026-10-27 • via Nuitee
S
Sergio • family_with_children • gt
10
2026-10-27 • via Nuitee
B
Bryan • family_with_children • us
10
Probably one of the best hotels I've stayed in.
Pros:

Great hotel, great breakfast. Staff was friendly. Pool was amazing. Probably one of the better stays one could have at a hotel with children. The hotel grounds themselves are spectacular and there's room for little kids to run around safely and explore. For instance, there is a Parrot that lives at the hotel and my kids loved going up to it to greet it and see it.

Cons:

The staff at this hotel was very large. It felt like at times the front desk was backed up with lots of people checking in, but they were always friendly. I think they could improve upon the check-in/check-out process.

2026-10-26 • via Nuitee
C
Christian • extended_group • de
9
2026-10-25 • via Nuitee
M
MARIA FERNANDA • family_with_children • mx
10
Pros:

Desayuno delicioso, variado; personal amable

2026-10-25 • via Nuitee
P
Paola • couple • cr
10
2026-10-24 • via Nuitee
S
Silvia • couple • cr
9
Hotel precioso
Pros:

La comida, el servicio, las áreas verdes, la preservación de las áreas comunes. Es literalmente un museo.

Cons:

La alfombra de la habitación está muy vieja. El sofá cama de la habitación no es muy cómodo. No recibí respuestas a través de la plataforma de Booking. Tuve que llamar dos veces al hotel para gestionar servicios adicionales.

2026-10-24 • via Nuitee
G
Golda • couple • us
10
2026-10-24 • via Nuitee
S
stephanie • extended_group • gt
10
Beautiful hotel in the heart of Antigua.
Pros:

The room was so comfortable, beautiful, and had all the amenities needed. Our room was close to the dining and was comfortable. Pillows were super comfortable!

Cons:

More signage to reception. Wandered around for a while trying to find reception and nobody was around to ask.

2026-10-23 • via Nuitee
V
Victor • couple • cr
8
Pros:

desayuno demasiado caro, y por lo que paga uno de habitacion pensé que estaba incluido, pero en fin

Cons:

demasiado caro

2026-10-23 • via Nuitee
M
Marco Antonio • couple • gt
10
2026-10-23 • via Nuitee
C
Carlos • couple • cr
10
Romántico descanso
Pros:

Decoración, limpieza, energía

Cons:

Todo me gustó

2026-10-23 • via Nuitee
A
Angel • family_with_children • gt
10
Fascinante con la magia de La Antigua Guatemala
Pros:

El concepto de Antigua Guatemala muy bien representado en este hotel. Me encantó.

Cons:

Los parqueos del hotel son sumamente estrechos, tengo un vehículo grande y me costo el parqueo con el riesgo de algún golpe de los carros que se parquean a la par al abrir sus puertas.

2026-10-22 • via Nuitee
A
Allison • extended_group • gb
7
2026-10-22 • via Nuitee