Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Wonderful breakfast and amenities
Cons:
Rude service
Cleanliness issues
Poor room quality

Categories

Cleanliness
8.24
There were mentions of cleanliness issues, such as a dirty floor.
Service
7.21
Guests reported rude service experiences and a display of discrimination, affecting overall service perception.
Location
9.75
There were positive mentions about the hotel's central location.
Room Quality
7.7
Rooms were visually tired and in need of modernization, and some amenities were missing.
Amenities
9.73
Positive remarks were made about the included amenities such as water coolers, kettle, and breakfast.
Value for Money
9.19
General feeling towards value for money was positive, despite some pressuring issues.
Food and Beverage
8.24
Breakfast quality varied, with some negative feedback on gluten-free bread and lack of fresh juices.
Overall Experience
8.71
Mixed experiences overall with some exceptional aspects but significant issues hinted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:38

Property Description

Modern Rooms with Luxurious Amenities

Mercure Warszawa Grand, centrally located in Warsaw, offers spacious, modern rooms with LCD TVs and free WiFi. Each air-conditioned room includes a minibar, tea/coffee maker, and a private bathroom with essential amenities.

Exquisite Dining Experience

Indulge in international cuisine at Winestone restaurant, known for its wide wine selection and dishes served on stone plates. Start your day with breakfast at Brasserie Restaurant, or opt for room service for convenience.

Relaxation and Fitness Facilities

Enjoy extra facilities such as a steam room, fitness center, and dry cleaning services during your stay. Located near major embassies and popular attractions, Mercure Warszawa Grand is the perfect choice for both leisure and business travelers.

Book your stay now at Mercure Warszawa Grand for a luxurious and convenient experience in the heart of Warsaw.

Important information:

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Location

Guest Reviews

8.6
Based on 5852 reviews
Cleanliness: 8.24
Service: 7.21
Location: 9.75
Room Quality: 7.7
Amenities: 9.73
Value for Money: 9.19
Food and Beverage: 8.24
Overall Experience: 8.71
T
Tetiana • family_with_children • ua
10
2026-08-29 • via Nuitee
P
Paweł • family_with_children • pl
5
Raczej juz tu nie wrocimy, zawsze wybieralismy mercure airport i tam jednak jest duzo lepiej pod wieloma wzgledami.
Pros:

Standard kazdej sieciowki

Cons:

Kompletnie nie radzili sobie ze sniadaniami, mase brudnych stolikow a jednoczesnie ludzie czekaja na wolne miejsce, prosilismy chyba ze 4 osoby o przetarcie stolika i kazdy mowil ok i znikal… nie nadarzali uzupelniac jedzenia wiec caly czas byly kolejki. Brakowalo kubkow i filizanek wiec nawet kawy nie mozna bylo sobie od razu zrobic jak zglosilem to obsludze to przyniesli 2 kubki…. Ale hitem bylo jak jeden z Panow chcial napic sie szampana i z butelki ktora tam byla nalal sobie pol kieliszka poprosil o nowa butelke i obsluga donosila ale musialbyc juz to stary i otwarty szampan poniewaz nie starczylo na uzuplenienie jednego kieliszka…

2026-08-29 • via Nuitee
F
Falkowski • family_with_children • gb
10
2026-08-29 • via Nuitee
H
Hujeirat • solo_traveller • il
10
Pros:

Every thing

2026-08-28 • via Nuitee
秋燕 • couple • tw
9
2026-08-28 • via Nuitee
K
Kęstutis • solo_traveller • lt
9
2026-08-28 • via Nuitee
D
Dominika • solo_traveller • de
9
Perfect for a one night stay
Pros:

Great location in Warszawa Srodmiescie, in the neighbourhood there are plenty of cozy cafes. Also, there's a direct bus to the airport. Room and bathroom were spotless.

2026-08-28 • via Nuitee
B
Beata • extended_group • pl
7
2026-08-28 • via Nuitee
K
Krzysztof • family_with_children • pl
4
Pros:

Lokalizacja w centrum. Łóżko w miarę wygodne.

Cons:

Po pokojach widać ślad czasu, widać wszędzie uszkodzenia i ubytki. Parking z masakrycznie trudnym wjazdem. Śniadanie mocno średnie. Głośno.

2026-08-28 • via Nuitee
R
Roger • solo_traveller • gb
8
Very comfortable but shame about the noisy ventilation.
Pros:

Location was quiet. Had Premier room so good size with great shower.

Cons:

The ventilation system was permanently on so noisy at night. This apparently can’t be changed due to the age of the building.

2026-08-28 • via Nuitee
G
guenterB • solo_traveller • de
9
2026-08-27 • via Nuitee
P
Piotr • family_with_children • pl
9
Pros:

Woda na korytarzu

Cons:

Światło zapalane i w pokoju i łazience równocześnie

2026-08-26 • via Nuitee
F
Felice • solo_traveller • gb
8
2026-08-26 • via Nuitee
M
Mohammed • extended_group • ae
5
Pros:

نظيف
الإفطار متنوع
الماء في تعبئة

Cons:

الموظفين مايحبون العرب ومالهم خلق العرب كأنه العرب من كوكب الفضاء
لوكيشن بعيد عن المدينه في مشي
الغرف ضيقه

2026-08-26 • via Nuitee
B
Barbara • extended_group • it
10
Pros:

Situazione in centro a pochi passi dal tram n. 4 che collega il centro moderno a Stare Miast o. Colazione abbondante e varia. Tutto ben curato nei dettagli. Consigliatissimo

2026-08-26 • via Nuitee
R
Reinhard • couple • de
9
2026-08-25 • via Nuitee
J
Joe • family_with_children • pl
10
Amazing experience
Pros:

Location great … room was spacious and nice. Breakfast was very good. Service staff awesome.

Cons:

No complaints will book again the next visit

2026-08-25 • via Nuitee
J
Jimmie • solo_traveller • se
9
2026-08-25 • via Nuitee
I
IZABELLA • couple • pl
5
spodziewałam się lepszych warunków
Pros:

cisza w pokoju, lokalizacja

Cons:

- dziwaczny system włączania świateł (przy drzwiach wejściowych oświetlenie w łazience)
- JEDEN ekspres do kawy na całą salę śniadaniową - serio?
- beznadziejne napoje, brak soków
- DZIURAWY ręcznik !!!
- długi czas oczekiwania w kolejce do recepcji

2026-08-25 • via Nuitee
R
Ramon • couple • es
10
Después de 21 días de viaje por Europa y 10 hoteles de 4 estrellas todos ellos, este ha sido el mejor con diferencia.
Pros:

Habitación excepcional con un desayuno muy amplio, variado y de calidad.

Cons:

Está un poco apartado del centro (1/2 hora caminando)

2026-08-25 • via Nuitee