Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Comfortable beds and spacious rooms
Friendly and helpful reception staff in many cases (including exceptional early check-in)
Good amenities: water dispenser, parking garage, children's playroom, ecological approach
Clean and well-maintained rooms often highlighted
Good showers and firm mattresses reported
Cons:
Inconsistent breakfast quality (missing items, crowding, poor replenishment)
Service variability: some unfriendly or slow staff, reception not always present
Noise issues (ventilation, squeaky extra bed) and some room decor considered dark
Occasional cleanliness/maintenance problems (paint-splashed bathroom, clogged sink, bathroom door not closing)
Bar and restaurant quality could be improved
Reports of poor handling of complaints and security concerns in one review

Categories

Cleanliness
7.8
Generally reported as clean and well-maintained in several reviews (propre, bien nettoyé), but occasional issues noted (paint-splashed bathroom, unclean breakfast espresso machine, clogged sink).
Service
8.3
Mixed: multiple praises for friendly, helpful reception and exceptional hospitality (early check-in), but several comments about unfriendly or slow staff, inconsistent presence at reception and bar personnel not very polite.
Location
9.2
Repeatedly described as excellent and central—close to shops, transport, tourist attractions and COS Torwar; location was a key positive and reason for choice.
Room Quality
8.7
Rooms often called spacious, comfortable beds and good showers (tropical/spacious shower, firm mattress), though some negatives: squeaky extra bed, noisy ventilation and darker decor in some rooms; occasional bathroom door/fixture problems.
Amenities
8.6
Good amenities reported (water dispenser, parking garage, children's playroom, ecological approach), but some areas could be improved (bar/restaurant quality, spotty staff availability).
Value for Money
8.6
Seen as good value for a central location by multiple guests; some explicitly mention reasonable price for what was offered and helpful extras (flexible check-out/early check-in).
Food and Beverage
7.9
Inconsistent breakfast quality: some report excellent breakfast while others note missing items, crowding, poor replenishment and lower-quality offerings; bar/restaurant could be improved.
Overall Experience
8.9
Overall positive guest sentiment with several glowing recommendations (comfortable beds, excellent hospitality, accurate listing), tempered by service and breakfast inconsistencies for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Modern Rooms with Luxurious Amenities

Mercure Warszawa Grand, centrally located in Warsaw, offers spacious, modern rooms with LCD TVs and free WiFi. Each air-conditioned room includes a minibar, tea/coffee maker, and a private bathroom with essential amenities.

Exquisite Dining Experience

Indulge in international cuisine at Winestone restaurant, known for its wide wine selection and dishes served on stone plates. Start your day with breakfast at Brasserie Restaurant, or opt for room service for convenience.

Relaxation and Fitness Facilities

Enjoy extra facilities such as a steam room, fitness center, and dry cleaning services during your stay. Located near major embassies and popular attractions, Mercure Warszawa Grand is the perfect choice for both leisure and business travelers.

Book your stay now at Mercure Warszawa Grand for a luxurious and convenient experience in the heart of Warsaw.

Important information:

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Location

Guest Reviews

8.5
Based on 5884 reviews
Cleanliness: 7.8
Service: 8.3
Location: 9.2
Room Quality: 8.7
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 7.9
Overall Experience: 8.9
E
Engin • couple • tr
7
2026-11-07 • via Nuitee
G
Gertruda i Andrzej • couple • dk
7
2026-11-07 • via Nuitee
J
Jolanta • solo_traveller • dk
10
2026-11-07 • via Nuitee
P
Paweł • solo_traveller • pl
10
Pros:

Bardzo dobre śniadanie. Lokalizacja dla mnie idealna.

2026-11-07 • via Nuitee
L
Lada • couple • ee
9
2026-11-06 • via Nuitee
M
Małgorzata • couple • pl
7
2026-11-06 • via Nuitee
G
Giovanni • family_with_children • it
8
2026-11-05 • via Nuitee
M
małgorzata • family_with_children • pl
10
2026-11-05 • via Nuitee
K
Kristina • family_with_children • lt
9
2026-11-05 • via Nuitee
R
Rosa • couple • it
8
2026-11-05 • via Nuitee
G
Giovanni • couple • it
8
2026-11-05 • via Nuitee
A
Arleta • solo_traveller • pl
5
2026-11-04 • via Nuitee
D
Daria • couple • ua
5
В 2023-му було краще
Pros:

Ліжко та місце розташування

Cons:

Раніше ми зупинялись тут у номері менше ,але набагато комфортніше
Відчуття старого номеру ,точно не за ці кошти
Ресепшен рандомно привітний

2026-11-04 • via Nuitee
K
klaudia kinga • couple • it
9
Ottimo soggiorno
Pros:

La struttura era pulita e in posizione strategica, c'era tutto l'occorrente compresa l'acqua gratuita da riempire in corridoio nelle bottiglie di vetro. Io letto era comodissimo come di solito in questa catena.

Cons:

Nulla

2026-11-04 • via Nuitee
A
Alena • couple • us
8
Pros:

Great location, nice hotel but look a bit tired so far, seems like it been there for a while. Clean rooms, good staff. Overpriced for what it is.

2026-11-03 • via Nuitee
I
Inga • solo_traveller • lt
8
2026-11-02 • via Nuitee
P
Pawel • couple • pl
1
Pros:

Lokalizacja

Cons:

Mały pokój wszystko takie stare

2026-11-01 • via Nuitee
D
Diogo • family_with_children • pt
9
Pros:

The location and the facilities were great

Cons:

The noise from the street with all the cars revving in the traffic lights

2026-11-01 • via Nuitee
K
khaled • family_with_children • il
8
Pros:

הכל היה בסדר
חוץ ממגבות שתמיד היה צריך לבקש כי הייתה שמה פחות.
והמיטה הנוספת שהייתה אמורה להיות מוצאת לא הייתה
והיה צריך כמה פעמיים לבקש בשביל שיעשו זאת.

2026-11-01 • via Nuitee
O
olena • couple • ua
6
2026-11-01 • via Nuitee