Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Wonderful breakfast and amenities
Cons:
Rude service
Cleanliness issues
Poor room quality

Categories

Cleanliness
8.24
There were mentions of cleanliness issues, such as a dirty floor.
Service
7.21
Guests reported rude service experiences and a display of discrimination, affecting overall service perception.
Location
9.75
There were positive mentions about the hotel's central location.
Room Quality
7.7
Rooms were visually tired and in need of modernization, and some amenities were missing.
Amenities
9.73
Positive remarks were made about the included amenities such as water coolers, kettle, and breakfast.
Value for Money
9.19
General feeling towards value for money was positive, despite some pressuring issues.
Food and Beverage
8.24
Breakfast quality varied, with some negative feedback on gluten-free bread and lack of fresh juices.
Overall Experience
8.71
Mixed experiences overall with some exceptional aspects but significant issues hinted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:38

Property Description

Modern Rooms with Luxurious Amenities

Mercure Warszawa Grand, centrally located in Warsaw, offers spacious, modern rooms with LCD TVs and free WiFi. Each air-conditioned room includes a minibar, tea/coffee maker, and a private bathroom with essential amenities.

Exquisite Dining Experience

Indulge in international cuisine at Winestone restaurant, known for its wide wine selection and dishes served on stone plates. Start your day with breakfast at Brasserie Restaurant, or opt for room service for convenience.

Relaxation and Fitness Facilities

Enjoy extra facilities such as a steam room, fitness center, and dry cleaning services during your stay. Located near major embassies and popular attractions, Mercure Warszawa Grand is the perfect choice for both leisure and business travelers.

Book your stay now at Mercure Warszawa Grand for a luxurious and convenient experience in the heart of Warsaw.

Important information:

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Location

Guest Reviews

8.6
Based on 5779 reviews
Cleanliness: 8.24
Service: 7.21
Location: 9.75
Room Quality: 7.7
Amenities: 9.73
Value for Money: 9.19
Food and Beverage: 8.24
Overall Experience: 8.71
K
Karin • couple • sk
10
2026-08-08 • via Nuitee
S
Shlomo • family_with_children • il
9
2026-08-08 • via Nuitee
S
Sultan • solo_traveller • lv
10
Отель один из моих любимых!
Pros:

Понравилось, персонал очень приветливый, отличное расположение, хорошие номера, завтраки хорошие. Кофе вкусный.

Cons:

Завтраки хорошие но хотелось бы больше разнообразия.

2026-08-08 • via Nuitee
G
Gáliková • solo_traveller • sk
10
2026-08-08 • via Nuitee
K
Konikov • solo_traveller • il
9
Pros:

מיקום טוב, הצוות זמין לכל שאלה

Cons:

בחדר קצת חסר ארונות ושידות לאחסון חפצים

2026-08-08 • via Nuitee
J
Jacek • solo_traveller • pl
10
2026-08-08 • via Nuitee
S
Shehab • solo_traveller • eg
10
2026-08-07 • via Nuitee
Z
Zuzana • family_with_children • cz
9
Pros:

Skvělá lokalita v centru Varšavy. Check in byl velmi rychlý a jednoduchý. Pokoj byl prostorný s odděleným WC a koupelnou, hodně dobrou klimatizací (venku bylo 35 stupňů). Klid.

Cons:

Na nás měkké postele, ale každý preferuje něco jiného. Snídani jsem za danou cenu očekávala bohatší, ale vybere si každý.

2026-08-07 • via Nuitee
N
Neil • solo_traveller • fr
9
Pros:

Good size & well designed rooms.
Excellent amenities.

2026-08-07 • via Nuitee
N
Nowak • solo_traveller • pl
9
2026-08-07 • via Nuitee
J
Jurgita • family_with_children • lt
8
2026-08-07 • via Nuitee
M
Marta • family_with_children • pl
5
Konieczność
Pros:

Świetna lokalizacja, nielimitowana woda gazowana w dystrybutorach.

Cons:

Brak szlafroków i jednorazowych kapci, bardzo brudna wykładzina w pokoju( niby poodkurzana ale po 10 minutach chodzenia na boso wszystko było brudne), znalezione wysypane cukierki po poprzednich gościach, zasłony dziurawe, brzydkie zapachy kanalizacji z ubikacji, brak osobnego oświetlenia w łazience, mały wybór śniadania.

2026-08-07 • via Nuitee
J
Joanna • couple • nl
7
2026-08-06 • via Nuitee
J
Joanna • solo_traveller • nl
7
Pobyt ok, cena nieodpowiednia do poziomu
Pros:

Lokalizacja, mimo bliska ulicy, nie bylo glosno. Ladne lobby, dostepnosc do automatow z zimna woda zarowno gazowana jak i niegazowana

Cons:

Sporo sprzetu jest starego, popsutego, malo wentylacji w lazience czy ubikacji, mala ilosc kontaktow w pokoju. Pokoje wymagaja zdecydowanie odnowy. Lozka nie bylo wygodne. Sniadania w tygodniu zdecydowanie skromniejsze niz w weekend

2026-08-06 • via Nuitee
A
Augusta • family_with_children • fr
7
Pleasant 2 night stay in family room.
Pros:

Delicious and copious breakfast, kids playroom, spacious bedroom & great location

Cons:

The rooms could have been cleaner.

2026-08-06 • via Nuitee
מנאל • family_with_children • il
8
Pros:

מיקום מעולה, צוות אדיב, חדר משחקים לילדים, בחוץ המון בתי קפה ומסעדות.

2026-08-06 • via Nuitee
A
Andrius • couple • lt
9
2026-08-06 • via Nuitee
V
Vaidotas • solo_traveller • lt
7
Pros:

Puiki lokacijos vieta mieste, dviejų dienų parkingas buvo viešbučio dovana.

Cons:

Skurdoki pusryčiai ir likus pusvalandžiui iki pusryčių pabaigos personalas nieko nebepaoildo. Atskirai verta paminėti kambario apšvietimo "sedevrą". Norint įsijungti šviesą vonioje - reikia įjungti šviesą visame kambaryje :)

2026-08-06 • via Nuitee
A
Andrius • family_with_children • lt
10
2026-08-06 • via Nuitee
G
Gabriele • couple • it
9
Ottima struttura
Pros:

Camera spaziosissima, pulitissima e davvero con tutti i confort. Colazione spettacolare. Staff disponibile. Zona bella e vicina sia al centro sia alla stazione

Cons:

Con un soggiorno di due notti non sono riusciti a garantire i tempi per fare la lavanderia. Mi sarei aspettato più celerità.

2026-08-05 • via Nuitee