Cascade Gardens

Hotels
8.2 (2414 reviews)
175 Lake Street , Cairns , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great location
Lovely rooms
Good value for money
Cons:
Housekeeping issues
Unhelpful staff interactions
Old room amenities

Categories

Cleanliness
7.49
Some housekeeping matters were mentioned, including dryer's non-functionality and smoke alarm issues.
Service
7.96
General service standard was adequate, though there were some unhelpful staff interactions noted.
Location
9
The location received multiple praises for being central and close to attractions.
Room Quality
8.15
Rooms were described as spacious and lovely, although some amenities were noted as old.
Amenities
7.98
Facilities like the pool and kitchen were appreciated, but some minor issues did arise.
Value for Money
8.44
Guests found the stay to be a good value compared to other properties.
Food and Beverage
8.19
Not explicitly mentioned in reviews.
Overall Experience
8.36
Overall positive experiences with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:24

Property Description

Luxurious Apartments with Prime Location
Located just 300 metres from the Cairns Esplanade, Cascade Gardens offers a relaxing stay with an outdoor pool, hot tub, and covered barbecue facilities. The apartments feature free Wi-Fi, private balconies, and well-equipped kitchens.

Convenient Amenities and Services
Enjoy air-conditioning, ceiling fans, and a range of complimentary items in the bright and fresh apartments. Relax on the lounge while watching over 35 cable channels on the flat-screen TV. Some apartments even come with full-size fridges and laundry facilities for added convenience.

Personalized Concierge and Tour Services
Benefit from the tour desk's local insights and book exciting trips to the Great Barrier Reef. Let the friendly staff assist you with restaurant recommendations and bar reservations. Don't forget about the guest laundry and luggage storage facilities for a hassle-free stay.

Book your stay at Cascade Gardens Apartments for a memorable Cairns experience.

Important information:

Please note that office hours are:
Monday to Friday 9:00-17:00 pm
Saturday and Sunday 9:00-12:00
If you expect to arrive outside these hours, refer to your Cascade Gardens' booking confirmation.
It includes after-hours check in details.

Please note that there is a 0.5% charge when you pay with a debit card.

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard credit card.

Please note that there is a 1.8% charge when you pay with an American Express credit card.

If you are arriving outside reception opening hours, please read your email confirmation from the property as this contains your night safe code to collect your room key. For further information please contact the property in advance, using the contact details found on the booking confirmation.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for AUD 35 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2414 reviews
Cleanliness: 7.49
Service: 7.96
Location: 9
Room Quality: 8.15
Amenities: 7.98
Value for Money: 8.44
Food and Beverage: 8.19
Overall Experience: 8.36
M
Marie solo_traveller au
9
Comfortable.,
Pros:

Clean great bed.close to Airport

Cons:

Room on main road. But double glazed do little noise.,No supermarket nearby

2026-07-25 via Nuitee
C
Christine solo_traveller au
9
Comfortable, good value for location.
Pros:

Good location
Short on kitchen equipment, ie no peeler, egg lifter.

Cons:

Nothing

2026-07-24 via Nuitee
N
Nyree solo_traveller au
9
Pros:

Friendly staff, good location, quiet, self contained

Cons:

It was all good

2026-07-23 via Nuitee
A
andre couple au
9
Great location, roomy and we'll equipped apartment
Pros:

Great location near city Centre and Woolies, good size apartment with washing machine, dryer, big fridge and well equipped kitchen.
Clean and comfortable.

Cons:

Balconie very small and overlooking carpark. bathroom could do with some hooks to hang clothes.

2026-07-23 via Nuitee
H
Hannah solo_traveller au
10
2026-07-23 via Nuitee
B
Beth couple au
8
Overall we had a lovely stay. The room was clean, tidy and the bathroom spotless with no mould. All workers were quiet a
Pros:

The location was quiet but only a few
minutes drive to the CBD. The room was clean and tidy on arrival and the beds, although on the firm side gave a great
nights sleep with one firm and one soft pillow per person. The couch was so comfortable. Perfect for a night in watching a movie on the widescreen smart TV. A fully self contained kitchen and plenty of storage for suitcases and bags. An ironing board and iron provided as well as a clothes horse. Off street secure parking behind an automated gate made it safe for early and late entry. Beautiful breeze through the balcony windows and door. We had no need for the aircon.Surrounded by palm trees.If you are lucky, the Cascade Gardens gorgeous ragdoll cat will meet you at the door on arrival. Overall a lovely stay and will definitely return.

Cons:

The wine glasses were plastic. We purchased our own wine glasses. The frying pan had thick black crust that had burned through the non stick layer. It needs replacing. Four flights of stairs to our room. Difficult lifting heavy suitcases up the stairs but we are young so we managed.There is no lift.

2026-07-23 via Nuitee
S
Sandra couple nz
7
We enjoyed our stay in Cairns. It wouldn't take much to spruce up the accommodation.
Pros:

The location was fine. A manageable walking distance from the CBD.

Cons:

The kitchen tap was broken. The couch was all stained. The bathroom needed an upgrade. Needed a lift to go upstairs with suitcases.

2026-07-22 via Nuitee
W
Wild couple au
10
2026-07-22 via Nuitee
M
MASAHITO couple jp
7
まあまあかな
Pros:

立地はまあまあ、建物は古く無く新しく無くケアンズ中心地では中程度。スタッフ常駐ではないがチェックインアウト時の鍵や荷物預かりなど工夫されていた。

Cons:

日が当たらない部屋だったのでずっと暗かった。

2026-07-21 via Nuitee
L
Liane solo_traveller nz
7
Pros:

Good location easy walk into town and waterfront .Beds were comfortable. Kitchen was well equipped

Cons:

A studio apartment was too small for 5 days as there was no where to hang clothes so had to live out of our suitcases I know some of the rooms have been updated but ours wasn’t and bathroom was old. The room and pool definitely looked a lot better in the photos

2026-07-21 via Nuitee
R
Robert solo_traveller au
1
Cons:

Was moved out of the room I booked to a shoe box in another motel

2026-07-20 via Nuitee
K
Kuba solo_traveller us
9
Pros:

Musím se přiznat, že po přečtení některých recenzí jsem se trošku bál, ale žádná z negativních recenzí nepopisuje moji zkušenost. Můj apartmán byl čistý, bez plísně, švábů a jiných zvířat. Byl velmi čistý a odpovídal popisu. Doporučuji

Cons:

Nic asi

2026-07-20 via Nuitee
J
julie solo_traveller au
8
2026-07-19 via Nuitee
S
Sylvia couple nz
5
Pros:

Good location

Cons:

It doesn’t have shampoo, hair dryer etc.

2026-07-18 via Nuitee
L
Liz couple au
9
Fabulous location with super clean rooms and a safe, homely feel.
Pros:

Fantastic location, super clean rooms with great kitchen setup and a lovely pool. The property is older but well maintained for its age and presents with a lovely, homely and happy feel. An extra blanket or two would have been good and a towel change (6 night stay) would be warranted but no problems for us. We also loved Bruiser the cool cat and had plenty of chats! Thankyou, really enjoyed our stay at Cascade Gardens and Cairns.

Cons:

The old style door keys were a bit painful to use and cart around (but not a big deal!).

2026-07-17 via Nuitee
S
Smith solo_traveller au
9
Pros:

Location and cleaness

Cons:

No lift

2026-07-17 via Nuitee
J
Janny extended_group in
9
Pros:

The staff is excellent!
The property is value for money

2026-07-15 via Nuitee
K
Kylee couple au
8
Pros:

The room itself was lovely and we appreciated all the appliances. Bed was comfy. Great location and views! Such a cute and friendly cat in the reception!

Cons:

However the stairwell and hallways were a little run down. Small inconvenience to note was that we had to manually connect the TV in the bedroom to WiFi as it kept cutting itself out after each time we'd use it.

2026-07-15 via Nuitee
A
Andrew Voxer love solo_traveller au
5
2026-07-14 via Nuitee
M
Mosby solo_traveller au
9
2026-07-14 via Nuitee