Hilton Garden Inn Annapolis

Hotels
Hilton Garden Inn
8.4 (749 reviews)
305 Harry South Truman Parkway , Annapolis , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good staff service
Convenient location
Cons:
Cleanliness issues
Breakfast quality poor

Categories

Cleanliness
7.14
Multiple issues with room cleanliness and maintenance noted in reviews.
Service
9.99
Staff were described as amazing and accommodating.
Location
10
Great location for events and easy access highlighted in the reviews.
Room Quality
8.1
Room quality was average, with mentions of dated facilities.
Amenities
8.13
Limited amenities were reported, including issues with breakfast.
Value for Money
7.59
Perceived as expensive for what's offered, particularly breakfast.
Food and Beverage
7.14
Negative comments on breakfast quality, with some meals being enjoyable.
Overall Experience
9.13
General positive stay amidst several notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:58

Property Description

Convenient Location

Located just minutes away from the bustling Annapolis city center and its historic district, the Hilton Garden Inn Annapolis offers a prime location for both leisure and business travelers. Situated near key attractions such as the U.S. Naval Academy and the state Capitol building, and with easy access to major motorways leading to Washington, D.C. and Baltimore, guests can explore the best of the region effortlessly.

Modern Amenities

Experience a comfortable stay with a range of modern amenities at the Annapolis Hilton Garden Inn. From in-room microwaves and refrigerators to flat-screen TVs, every guestroom is equipped to meet your needs. Indulge in delicious dining at the on-site Garden Grille & Bar, or grab snacks anytime from the 24-hour convenience store. For added convenience, room service is also available.

Friendly Service

At the Hilton Garden Inn Annapolis, hospitality is a top priority. Expect warm and welcoming service from the attentive staff who are dedicated to ensuring your stay is memorable and enjoyable. Whether you need assistance with recommendations or require room service, the friendly team is always ready to help.

Book your stay at the Hilton Garden Inn Annapolis today and enjoy a perfect blend of convenience, modern amenities, and exceptional service.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BWI

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 749 reviews
Cleanliness: 7.14
Service: 9.99
Location: 10
Room Quality: 8.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 9.13
J
Joseph couple us
9
Clean hotel with friendly staff at an affordable price.
Pros:

The hotel was clean and all the staff members were very friendly. The room rates were reasonable for this type of hotel. This was our second stay at this hotel in the past four years. Both times were pleasant.

Cons:

Nothing!

2026-08-25 via Nuitee
S
Saray couple us
6
Pros:

The lobby was clean

Cons:

The rooms weren’t very clean.

2026-08-24 via Nuitee
M
Michael solo_traveller us
1
Abysmal. Due to your glitches they lost my reservation and you have the nerve to send me a review
Pros:

Nothing. I never stayed due to incompetency. Won’t be staying ever again with Hilton and my business with Booking.com is going to be terminated due to this hotel not having my reservation. Both parties blame each other. They blame Booking.com and Booking.com blames Hilton. There is zero accountability . It was so humiliating, demoralizing, and unprofessional that I had head to a different property for a room. The Hilton desk clerk was rude, unapologetic, and unprofessional. No manager was on site which is the case every time I stayed here. Sickening experience

Cons:

Competency which all of you don’t have.

2026-08-22 via Nuitee
R
Raymond family_with_children us
10
Pros:

Pool, breakfast included, rooms clean spacious

2026-08-20 via Nuitee
K
Kara solo_traveller de
8
2026-08-15 via Nuitee
C
Chase solo_traveller us
10
Pros:

Staff and food was great!

2026-08-13 via Nuitee
C
Chyp solo_traveller us
10
2026-08-10 via Nuitee
K
Kelvin G couple us
10
2026-08-03 via Nuitee
W
Willie S solo_traveller us
8
Alright to stay in
Pros:

Everything was good

Cons:

The bathroom in 208 would not close

2026-07-25 via Nuitee
A
Arata solo_traveller us
7
Cons:

We are from Philly. We came down with the dog to see 7 houses in 1 day. They would not let us check in until after 3pm which made us have to take our dog and our luggage with us to see the houses. Ridiculous!!! They could have been nicer and found a way, but front desk just dismissed us immediately. I will be at the Marriott next time.

2026-07-23 via Nuitee
R
R6786APaliciag Family
2
Whirlpool Suite does not exist...they will still take your money
Pros:

I chose this hotel for a birthday celebration because they offered a Whirlpool Suite. I paid extra for this feature and upon arrival at the hotel there was no tub of any kind in the room. We had driven 8 hours and arrived at 7PM so we immediately contacted Hilton and they told us to remain in the room and we would be refunded. The manager was on vacation during the stay and took five days to contact me after the stay and ultimately refused the refund and also any sort of responsibility. Really unbelievable fraud at this location. I also did not see the advertised "restaurant" and if you are a Hilton member using credits beware- they also charged us on our bill when we explicitly told them we were using credits in the pantry.

2026-07-22 via Tripadvisor
O
Onita solo_traveller us
7
Not sure if I will return , if I can’t get proper rest
Pros:

Clean

Cons:

Loud conversation in parking lot right outside my window from 12:40 to 3:30…. It went from loud talking, to loud laughing, to loud fussing, As though a party was going on

2026-07-22 via Nuitee
A
Anthony couple us
4
2026-07-20 via Nuitee
C
Chardee couple us
10
2026-07-19 via Nuitee
L
Lateesha family_with_children us
7
Would stay again
Pros:

The pool the location the room

Cons:

1 of the elevators would make noise and stall but the doors did open

2026-07-09 via Nuitee
E
Elizabeth couple us
3
This place is a mess. They offer things that don’t exist, are not up front about fees, there is a breakfast but that’s a
Pros:

Honestly there was nothing about this property that makes me want to return or recommend it.

Cons:

Booking.com listed amenities that did not exist. I paid for a jetted tub knowing I would be walking a lot only to find that the property no longer has them. Also booking.com says the property has parking. Which they do- for $8 a day. Why this dump is charging for parking when they have ample space and you’re not near anything so it’s not as if parking is at a premium. There was a semi truck parked over many many spaces on the side of the building under our window the first night they have so much parking. Also the AC units made noise so loudly that it woke me up and the elevators sounded like they were on their last legs and rattled violently.

2026-07-06 via Nuitee
F
FREDERICK couple us
10
2026-07-05 via Nuitee
K
Kimberly family_with_children us
5
It was okay, could have been better. I always stay at Hilton Garden Inn and this was the first time I experienced this.
Pros:

Location next to the interstate and it was close to downtown to see the fireworks

Cons:

They didn’t cleaned the rooms while we were here for 3 days, we had to ask for clean towels every night and there was a smell in the bathroom that smelled like mildew. It may have been the shower curtain, but we couldn’t determine the source. The garbage by the escalator stayed full, so we had to keep the trash in our rooms.

2026-07-05 via Nuitee
J
Jane solo_traveller us
10
2026-07-02 via Nuitee
H
Hester couple us
9
Overall it was good.
Pros:

Didn't have breakfast.

Cons:

There wasn't a coffee pot in our room and the coffee in the lobby was too weak.

2026-06-29 via Nuitee