Homewood Suites by Hilton London Ontario

Hotels
•
Homewood Suites by Hilton
8.6 (1046 reviews)
45 Bessemer Road , London , CA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Breakfast was good
Room was spacious
Cons:
Understaffed
Pool was cold and dirty

Categories

Cleanliness
7.56
Multiple mentions of hair in the room and bathroom, dirty pool area.
Service
8.53
Reports of understaffing and delays at front desk, but staff attempted to assist.
Location
9.57
Standard location for a hotel in London, access to amenities nearby.
Room Quality
9.02
Rooms were mostly clean and spacious, though issues with pillows noted.
Amenities
7.05
Pool was cold and closed unexpectedly, issues with the TV.
Value for Money
9.01
Mixed feelings about pricing given issues encountered during the stay.
Food and Beverage
9.56
Breakfast was positively mentioned.
Overall Experience
8.53
Disappointment due to multiple service and facility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:17

Property Description

All-Suite Hotel with Free Amenities:

Providing a variety of free amenities, including grocery shopping services, this all-suite hotel offers all the comforts of home, and is close to Highway 401, area attractions and businesses.

Convenient Features for Guests:

Start the day at the Homewood Suites London Ontario with a free hot breakfast, or prepare a home-cooked meal with in-room fully equipped kitchens. Finish some work in the 24-hour business center, or relax by the swimming pool. Work out in the modern fitness center, then finish the day at the free weekday evening reception.

Nearby Attractions and Businesses:

Only a short distance from the London Ontario Homewood Suites, discover the shops and restaurants at White Oaks Mall, or enjoy the nearby East Park Golf Gardens. The corporate offices of 3M, Kellogg's and Labatt Breweries are also situated nearby.

Book your stay at Homewood Suites London Ontario for a comfortable and convenient experience!

Important information:

Please note guests name must be on the reservation to check in.

Property offers Evening Reception on Wednesdays only.

The pet policy is Nonrefundable

Please note that the property can only accommodate pets with a maximum weight of 34 kg or less.

Please note that pets will incur an additional charge of $105 per stay for 1-4nights.

Please note that pets will incur an additional charge of $175 per stay for 5+ nights.

Please note that a maximum of 2 pets is allowed per booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Location

Guest Reviews

8.6
Based on 1046 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.57
Room Quality: 9.02
Amenities: 7.05
Value for Money: 9.01
Food and Beverage: 9.56
Overall Experience: 8.53
L
Lilly • couple • ca
10
2026-09-13 • via Nuitee
R
Rosalie • couple • ca
10
2026-09-12 • via Nuitee
A
Angelica • family_with_children • ca
7
Fueron amables los guest service
Pros:

La distribucion de las habitaciones

Cons:

N/A

2026-09-07 • via Nuitee
J
Jessica • family_with_children • ca
5
Pros:

Breakfast was great, kids loved the swimming pool, it was warm unlike other reviews. Enjoyed apartment-like suite. Kitchenette was great, saved money on food this way.

Cons:

The pull out couch is dated, basically all spring no fluff. Tried the cot, it was the same. Had to purchase an air mattress for kids to sleep comfortably.

2026-09-07 • via Nuitee
L
Leah • solo_traveller • ca
9
The breakfast buffet was delicious, especially Saturdays! The staff is very polite, friendly.
Pros:

The space and having a kitchen and refrigerator. The staff were very accommodating.

Cons:

The furniture is scratchy against your skin. Both the kitchen table chairs and the couches. Thank kitchen was not very well equipped. I had to request pots and frying pan, The fridge door opens in the wrong direction. Makes it a little tough to get things in and out!

2026-09-06 • via Nuitee
D
Domenicmiolla • solo_traveller • ca
2
2026-09-04 • via Nuitee
T
Tasha • solo_traveller • ca
6
Pros:

Breakfast, the gym, location

Cons:

The layout/design of the bedroom - the TV and dresser was on the side - couch and bed was not facing the TV. Many components of the hotel showed wear and poor upkeep.

2026-08-31 • via Nuitee
5
593luannec • Family
2
Smashed windows in the parking lot
Pros:

Several cars, including ours, had their car windows smashed in the parking lot overnight. This happened to the other hotels in the same vicinity and it was very upsetting. the hotel is not responsible and have zero cameras outside the building. It cost us $500 to replace one passenger side window. Beware of this nonsense. The OPP station is across the road and they do nothing at all to stop this from happening.

2026-08-26 • via Tripadvisor
P
Peilian • couple • ca
6
2026-08-24 • via Nuitee
P
Peilian • family_with_children • ca
6
Cons:

The bathroom is always smelly, and the sofa bed is hard and old

2026-08-24 • via Nuitee
J
Journey04739686057 • Business
10
Stay
Pros:

It was great staying, staff was great

2026-08-23 • via Tripadvisor
M
majesticsky • Family
6
Ok stay
Pros:

2 room suite with kitchen. Very nice and roomy. Had a fireplace but wasn’t used. Pillows, Mattress and blankets great. Breakfast was just ok - bacon was not crispy and looked under cooked.

I needed to use the washer/dryer but they aren’t setup for credit cards. They only take Canada coins. Front desk could not accept US money. Not a deal breaker but a credit card could work for all.

2026-08-23 • via Tripadvisor
S
SHAWN • family_with_children • ca
8
Overall good, but could be better
Pros:

Nicely laid out room. Friendly staff

Cons:

Overall parts of the hotel and furnishings are showing their age. The sofa bed had a fitted sheet that obviously hadn’t been cleaned in some time (stains and debris)

2026-08-23 • via Nuitee
S
Sabrina • solo_traveller • us
10
Pros:

The check in was smooth and the rooms were very clean and comfortable.

Cons:

We didn't have any dislikes.

2026-08-22 • via Nuitee
M
Mary Grace • family_with_children • ca
8
For the price we paid; the room we stayed in was worth it for the night.
Pros:

We had a little kitchenette to prep our meals for the day before we headed out for the day. Breakfast being included with our stay was convenient and lovely.

Cons:

Our room was a bit dirty; with crumbs and sticky gummy bears everywhere.

The complementary cookies were stale and the prices for items in their little shop were overly expensive.

2026-08-21 • via Nuitee
3
329rajatb • Couples
10
Great stay
Pros:

It was a great experience staying at Homewood, complimentary breakfast with basketball court.

2026-08-20 • via Tripadvisor
A
Arriana • couple • ca
10
2026-08-19 • via Nuitee
D
Daniela • family_with_children • ca
9
2026-08-18 • via Nuitee
A
Arash • couple • us
8
Cons:

The continental breakfast is not good.

2026-08-17 • via Nuitee
J
Jackie • couple • ca
9
Very pleasant, would recommend.
Pros:

Quiet at night, comfortable bed and pillows, kitchen facilities was a bonus, breakfast had variety, food was tasty, lots of parking, building was clean. Friendly staff, easy on off highway, close to everything.

Cons:

No towels in pool area, asked at desk, none arrived within an hour, so we left pool.

2026-08-17 • via Nuitee