Homewood Suites by Hilton London Ontario

Hotels
•
Homewood Suites by Hilton
8.2 (860 reviews)
45 Bessemer Road , London , CA
+1 519-686-7700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Complimentary breakfast frequently praised
Spacious rooms / apartment-like suites with kitchenettes
Friendly, accommodating staff and smooth check-in
Good family amenities: pool (warm), kids enjoyed it; gym available
Lots of parking and convenient location (easy on/off highway)
Cons:
Sofa bed / pull-out couch is uncomfortable and dated (many reports)
Cleanliness problems: stained sheets, crumbs, smelly bathroom
Security issue: car windows smashed in parking lot; no exterior cameras
Wear and tear on furniture (scratchy furniture) and layout issues
Some amenity inconveniences: coin-only laundry, missing pool towels, overpriced shop items

Categories

Cleanliness
6.2
Multiple mentions of stained fitted sheet on sofa bed, crumbs and sticky candy in room, and occasional smelly bathroom — cleanliness is a notable weakness.
Service
9.2
Staff repeatedly described as polite, friendly and accommodating; smooth check-ins and helpful guest service noted.
Location
8
Convenient, easy on/off highway with lots of parking and close to amenities, but serious security concern reported (car windows smashed in parking lot, no exterior cameras).
Room Quality
7.2
Rooms are spacious with kitchenettes and comfortable mattresses, but sofa/pull-out beds are dated and uncomfortable, furniture shows wear and layout sometimes awkward.
Amenities
8.7
Good amenities overall — complimentary breakfast, pool (warm), gym, kitchen facilities and family-friendly features; some issues like coin-only laundry and missing pool towels noted.
Value for Money
8.3
Guests felt the kitchenette and included breakfast provide good value and some said room was worth the price, though on-site shop prices and stale complimentary items detract slightly.
Food and Beverage
8.4
Breakfast buffet praised frequently (variety and taste), though a few guests called the continental breakfast poor and noted occasional issues with breakfast items.
Overall Experience
9.6
Overall stay impressions are very positive (pleasant, would recommend, great stay) despite specific issues with sofa beds, cleanliness and parking security.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

All-Suite Hotel with Free Amenities:

Providing a variety of free amenities, including grocery shopping services, this all-suite hotel offers all the comforts of home, and is close to Highway 401, area attractions and businesses.

Convenient Features for Guests:

Start the day at the Homewood Suites London Ontario with a free hot breakfast, or prepare a home-cooked meal with in-room fully equipped kitchens. Finish some work in the 24-hour business center, or relax by the swimming pool. Work out in the modern fitness center, then finish the day at the free weekday evening reception.

Nearby Attractions and Businesses:

Only a short distance from the London Ontario Homewood Suites, discover the shops and restaurants at White Oaks Mall, or enjoy the nearby East Park Golf Gardens. The corporate offices of 3M, Kellogg's and Labatt Breweries are also situated nearby.

Book your stay at Homewood Suites London Ontario for a comfortable and convenient experience!

Important information:

Please note guests name must be on the reservation to check in.

Property offers Evening Reception on Wednesdays only.

The pet policy is Nonrefundable

Please note that the property can only accommodate pets with a maximum weight of 34 kg or less.

Please note that pets will incur an additional charge of $105 per stay for 1-4nights.

Please note that pets will incur an additional charge of $175 per stay for 5+ nights.

Please note that a maximum of 2 pets is allowed per booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Location

Guest Reviews

8.2
Based on 860 reviews
Cleanliness: 6.2
Service: 9.2
Location: 8
Room Quality: 7.2
Amenities: 8.7
Value for Money: 8.3
Food and Beverage: 8.4
Overall Experience: 9.6
G
Gisela de Jesus • couple • us
10
Very good hotel
Pros:

Excellent room size

2026-10-29 • via Nuitee
L
Lesley • solo_traveller • ca
8
2026-10-12 • via Nuitee
L
Lori • couple • us
8
2026-10-10 • via Nuitee
G
Gary • extended_group • ca
7
2026-10-08 • via Nuitee
C
Chuck • solo_traveller • ca
7
Cons:

The pullout bed/couch was awful. I slept on the floor instead.

2026-10-08 • via Nuitee
J
Julia • solo_traveller • ca
10
2026-10-07 • via Nuitee
L
Lilly • couple • ca
10
2026-09-13 • via Nuitee
R
Rosalie • couple • ca
10
2026-09-12 • via Nuitee
A
Angelica • family_with_children • ca
7
Fueron amables los guest service
Pros:

La distribucion de las habitaciones

Cons:

N/A

2026-09-07 • via Nuitee
J
Jessica • family_with_children • ca
5
Pros:

Breakfast was great, kids loved the swimming pool, it was warm unlike other reviews. Enjoyed apartment-like suite. Kitchenette was great, saved money on food this way.

Cons:

The pull out couch is dated, basically all spring no fluff. Tried the cot, it was the same. Had to purchase an air mattress for kids to sleep comfortably.

2026-09-07 • via Nuitee
L
Leah • solo_traveller • ca
9
The breakfast buffet was delicious, especially Saturdays! The staff is very polite, friendly.
Pros:

The space and having a kitchen and refrigerator. The staff were very accommodating.

Cons:

The furniture is scratchy against your skin. Both the kitchen table chairs and the couches. Thank kitchen was not very well equipped. I had to request pots and frying pan, The fridge door opens in the wrong direction. Makes it a little tough to get things in and out!

2026-09-06 • via Nuitee
D
Domenicmiolla • solo_traveller • ca
2
2026-09-04 • via Nuitee
T
Tasha • solo_traveller • ca
6
Pros:

Breakfast, the gym, location

Cons:

The layout/design of the bedroom - the TV and dresser was on the side - couch and bed was not facing the TV. Many components of the hotel showed wear and poor upkeep.

2026-08-31 • via Nuitee
5
593luannec • Family
2
Smashed windows in the parking lot
Pros:

Several cars, including ours, had their car windows smashed in the parking lot overnight. This happened to the other hotels in the same vicinity and it was very upsetting. the hotel is not responsible and have zero cameras outside the building. It cost us $500 to replace one passenger side window. Beware of this nonsense. The OPP station is across the road and they do nothing at all to stop this from happening.

2026-08-26 • via Tripadvisor
P
Peilian • couple • ca
6
2026-08-24 • via Nuitee
P
Peilian • family_with_children • ca
6
Cons:

The bathroom is always smelly, and the sofa bed is hard and old

2026-08-24 • via Nuitee
J
Journey04739686057 • Business
10
Stay
Pros:

It was great staying, staff was great

2026-08-23 • via Tripadvisor
M
majesticsky • Family
6
Ok stay
Pros:

2 room suite with kitchen. Very nice and roomy. Had a fireplace but wasn’t used. Pillows, Mattress and blankets great. Breakfast was just ok - bacon was not crispy and looked under cooked.

I needed to use the washer/dryer but they aren’t setup for credit cards. They only take Canada coins. Front desk could not accept US money. Not a deal breaker but a credit card could work for all.

2026-08-23 • via Tripadvisor
S
SHAWN • family_with_children • ca
8
Overall good, but could be better
Pros:

Nicely laid out room. Friendly staff

Cons:

Overall parts of the hotel and furnishings are showing their age. The sofa bed had a fitted sheet that obviously hadn’t been cleaned in some time (stains and debris)

2026-08-23 • via Nuitee
S
Sabrina • solo_traveller • us
10
Pros:

The check in was smooth and the rooms were very clean and comfortable.

Cons:

We didn't have any dislikes.

2026-08-22 • via Nuitee