Residhome Paris-Massy

Hotels
Residhome Apparthotel
7.8 (1404 reviews)
7, Rue Christophe Colomb , Massy , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Spacious room
Friendly staff
Good location
Cons:
Inconsistent cleanliness
Problems with hot water
Pool temperature issues

Categories

Cleanliness
6.45
Issues with cleanliness noted; dirty floors and mirrors.
Service
8.45
Staff generally friendly and accommodating, though there were delays in service.
Location
8.45
Well-located near the train station, convenient access.
Room Quality
7.95
Spacious and comfortable rooms, but maintenance needed.
Amenities
7.45
Pool and jacuzzi had issues with temperature; sauna not functional.
Value for Money
7.95
Good value for the price considering the overall experience.
Food and Beverage
7.95
No specific mentions; standard offerings expected.
Overall Experience
7.75
Mixed feelings; satisfactory overall but with several areas to improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:50

Property Description

Convenient Location
The Residhome Paris-Massy is ideally situated just a 2-minute walk from Massy - Palaiseau RER Train Station and Massy TGV Train Station, offering easy access to both local and long-distance travel options.

Comfortable Accommodation
Guests can enjoy a range of studio and apartment options, each equipped with a kitchenette, flat-screen TV, and balcony, providing a comfortable and convenient stay for both short and long-term guests.

Relaxation and Dining
Unwind in the indoor pool and sauna, available for guests' use. Indulge in delicious Provencal-inspired dishes at the partner restaurant, Les Moulins Bleus, conveniently located nearby for a delightful dining experience.

Experience convenience, comfort, and relaxation at Residhome Paris-Massy. Book your stay now for a memorable visit!

Important information:

For stays of 4 nights or less, daily housekeeping is included in the price.

The credit card used to make the booking as well as personal identification will be requested upon arrival.

The relaxation area is closed for an indefinite period following a technical problem

Please note that the swimming pool and wellness area will be exceptionally closed from 8 to 17 February 2022

Our spa and swimming pool are currently closed for renovations until the 12th of july 2026 included; We are sorry for the inconvenience.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 1404 reviews
Cleanliness: 6.45
Service: 8.45
Location: 8.45
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 7.75
E
Elzbieta solo_traveller pl
8
2026-07-23 via Nuitee
D
Djamila solo_traveller fr
10
Bonne proximité des transports.
Pros:

La proximité de la gare est très intéressante pour des départs de train très tôt. Mais également la proximité du RER B qui va directement au stade de france (top pour les soirs de concert). Le confort du lit et la mise a disposition de fauteuil et terrasse est un très bon point.

Cons:

Lors du check in, on ne pas dit les services qu'offrent l'hôtel. Je trouve dommage. Les toiles d'araignées sur la terrasse.

2026-07-23 via Nuitee
S
Singh couple pt
8
2026-07-22 via Nuitee
T
Thérèsa couple mq
10
2026-07-22 via Nuitee
T
Tchamissa couple fr
4
2026-07-22 via Nuitee
B
Bourgi solo_traveller fr
10
2026-07-21 via Nuitee
M
Milena solo_traveller mt
10
2026-07-21 via Nuitee
P
Pierre solo_traveller fr
9
2026-07-20 via Nuitee
J
Justine solo_traveller fr
2
Absolument rien d’un 4 étoiles si ce n'est le prix
Pros:

L'emplacement près de la Gare TGV est idéale

Cons:

Sale, mal isolé. On m’a prélevé 250€ a mon arrivé, ce qui aurait dû être une caution bloqué s’est retrouvé être un debit de 250€ !!! Pour 2 nuits ??!?!!?
Salle de bain sale, les joints de la baignoire ont de la moisissure, le porte serviette n’a pas été nettoyé depuis je ne sais combien de temps. Canapé avait la housse complètement massacré. Tache sur les murs, lumière de la salle de bain, sur les 4 présentes 1 marchait les autres c’etait par intermittence ... Robinet de la baignoire plein de tartre. Le robinet de l’evier de la salle de bain lui était entouré de crasse.

Le petit déjeuner a 10€, pour avoir 3 baguettes qui se battent en duel, de la charcuterie et du fromage même pas protéger caffis de mouche.. De l'eau chaude a dispo qui est en fait froide. Des panneaux de crêpes ou d’autres produits encore en plus mais plus rien devant et ceux a n’importe qu'elle heure que ce soit tôt ou tard le matin... J’aurai pris en boulangerie pour 10€ j’aurai été bien mieux

Mais on est sur du 4 Étoiles ?????

Et pour tout cela en guise de caution au risque de délabrée leur chambre on m’a prélevé 250€ ???

2026-07-20 via Nuitee
M
Marc couple fr
1
2026-07-20 via Nuitee
M
Marvyn couple fr
9
2026-07-19 via Nuitee
M
Muriel solo_traveller de
8
Cons:

Dass ich eine Kaution zahlen musste und dass es nicht vorher geklärt wurde.

2026-07-18 via Nuitee
M
Magdalena solo_traveller pl
5
Great location, but overpriced and unprofessional.
Pros:

The hotel has a very convenient, central location.

Cons:

I stayed at the hotel on a business trip, but despite its good location, I would not choose this hotel again.

In my opinion, the hotel does not meet four-star standards. The overall experience was closer to a three-star hotel, while the price was relatively high.

The main problem was the attitude of the staff. Some interactions felt intrusive, arrogant and unprofessional. The hotel did not seem to understand the needs of business travellers, who require a calm environment and practical support to carry out their work.

I arrived in the evening and was asked to pay upfront, but nobody informed me that breakfast was served only until 9:30 a.m. Later, getting a coffee and a croissant to take away required the intervention of the hotel manager, even though this should have been a simple request.

In the restaurant, a waiter repeatedly tried to start a conversation with me while I was clearly on a business call. When I raised the issue with the manager, the situation was handled poorly. The waiter remained nearby and continued to involve himself through his behaviour and body language, while the manager appeared unable to manage the situation effectively.

I was offered vouchers for future stays, but this was not a useful solution because I do not intend to return. Overall, the hotel did not provide the professionalism, flexibility or support I would expect during a business stay.

2026-07-18 via Nuitee
D
Didine solo_traveller cd
9
2026-07-18 via Nuitee
M
MARTINE solo_traveller fr
10
Pros:

.

Cons:

.

2026-07-18 via Nuitee
R
Rachel family_with_children br
6
Reasonable
Pros:

The breakfast was good, the location too, but lecked tables for breakfast.Run out of Cheese.

Cons:

The lateral view of the Hotel, it seems based care and the reception was the same.

2026-07-17 via Nuitee
S
Sandrine couple fr
10
2026-07-16 via Nuitee
E
emilie couple fr
10
2026-07-16 via Nuitee
K
Keivan. Khosroshahi couple fr
6
2026-07-16 via Nuitee
R
Rosabel family_with_children fr
8
Très bien
Pros:

La kitchenette est très bien équipée, la literie confortable, la salle de bain et la chambre propres ainsi qu'une petite terrasse bien agréable. Le personnel de ménage aux petits soins, pro et souriant et le personnel à l'accueil pareil.

Cons:

Alors, personnellement, je pense que les meubles de la salle de bain ( qui sont en bois ) mériteraient une bonne rénovation, l'humidité ayant fait son oeuvre.

2026-07-15 via Nuitee