Best Western Hotel Arena

Hotels
•
Best Western
7.8 (132 reviews)
Baldersgatan 6, Gothenburg, 411 02 , Gothenburg , SE
46-46-31158380

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Pets allowed

Facilities

Free breakfast
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Free breakfast
Express check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Basic amenities

Categories

Cleanliness
6.41
Multiple mentions of poor cleaning, dust, and hair found in the shower.
Service
8.38
Friendly staff that provided personal assistance during the stay.
Location
8.92
Great central location with easy access to shops and attractions.
Room Quality
7.37
Rooms described as basic with some concerns about space, but generally acceptable.
Amenities
6.9
Basic amenities present, but there were complaints about missing items like fans.
Value for Money
8.36
Good value for the price with some aspects meeting expectations.
Food and Beverage
7.91
Breakfast received mixed reviews, noted for variety but cleanliness issues.
Overall Experience
8.18
Overall, a satisfactory stay with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:16

Property Description

Convenient Location
Located in the heart of Gothenburg, Sure Hotel by Best Western Arena offers easy access to popular attractions such as Nya Ullevi Stadium and Nordstan Shopping Center.

Comfortable Accommodations
Stay in one of our 58 well-appointed guestrooms featuring modern amenities including flat-screen televisions and complimentary wireless internet access.

Fantastic Amenities
Enjoy a complimentary full breakfast every morning and make use of our express check-out, 24-hour front desk, and luggage storage facilities. Additionally, self-parking is available for your convenience.

Don't miss the opportunity to stay at Sure Hotel by Best Western Arena for a seamless and enjoyable visit to Gothenburg!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOT

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

7.8
Based on 132 reviews
Cleanliness: 6.41
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 6.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.18
H
Hani • solo_traveller • se
8
2026-06-20 • via Nuitee
A
Aleid • couple • nl
10
Ik kom graag terug.
Pros:

De smaak en de zorgzaamheid, waarmee het hotel was ingericht, het ontbijt was verzorgd. Dat overal levende planten en bloemen stonden, in plaats van plastic potjes, zegt eigenlijk alles.

2026-06-20 • via Nuitee
A
Anatolii • solo_traveller • ua
8
Cons:

Після 23:00 на рецепції нікого немає, реєструвався самостійно, хотя заявлено, що працюють цілодобово. Для тих, хто сумнівається в своїх можливостях, і не особливо дружить з сучасними гаджетами, пізній заїзд не рекомендую.

2026-06-20 • via Nuitee
F
Frat • solo_traveller • se
10
2026-06-20 • via Nuitee
S
Sørensen • solo_traveller • dk
7
2026-06-20 • via Nuitee
V
Vibeke • couple • no
7
2026-06-19 • via Nuitee
H
Hani • solo_traveller • se
7
2026-06-19 • via Nuitee
A
Ali Abdiasis • solo_traveller • se
10
2026-06-19 • via Nuitee
R
Rawaa • extended_group • se
6
Bra
Pros:

Nära centralen

Cons:

Det var inte mycket att välja under frukost som mjölkfri

2026-06-18 • via Nuitee
R
Raphael • solo_traveller • cr
10
Pros:

localização excelente. Fizemos tudo a pé mesmo estando com crianças. Bom café da manhã.

Cons:

-

2026-06-18 • via Nuitee
T
Tony • couple • no
9
Valuta for pengene. Bra beliggenhet og trivelig personale
Pros:

Enkelt og hyggelig

Cons:

Var noe støv i lampen over sengen. Ikke rengjort. Dårlig ventilasjon på badet. Manglet varmepumpe/ aircondition

2026-06-18 • via Nuitee
Østerdahl • couple • no
8
Pros:

Frokosten var som forventet,bra.Parkering i bakgården var topp

Cons:

Personalet kunne vært mer på med vask av bord,før neste gjest skal spise frokost.Kaffesøl og brødsmuler på flere bord er ikke bra

2026-06-18 • via Nuitee
E
Elin • solo_traveller • se
5
2026-06-17 • via Nuitee
P
PRADEEP KUMAR • extended_group • in
6
Pros:

Breakfast and room were average

2026-06-17 • via Nuitee
W
Wiebke • family_with_children • de
7
2026-06-16 • via Nuitee
C
Claus • extended_group • de
6
2026-06-15 • via Nuitee
S
Sterel • couple • nl
6
De receptie en entree zijn nogal gedateerd, maar verder een redelijke kamer voor een doorgaande reiz
Pros:

Lekkere bedden. Stalling in parkeerkelder.

Cons:

Broodjes konden beter. Verder was ontbijt ruim voldoende

2026-06-15 • via Nuitee
A
Ali • solo_traveller • se
8
2026-06-15 • via Nuitee
M
Muamer • extended_group • ba
7
2026-06-15 • via Nuitee
F
Fresette • solo_traveller • no
8
Pros:

Det er i sentrum og lett å komme frem til alt.

2026-06-15 • via Nuitee