Haymarket Hotel, Firmdale Hotels

Hotels
9.6 (734 reviews)
1 Suffolk Place , London , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Cons:
No coffee or tea in room
Cold pool water

Categories

Cleanliness
9.45
Standard quality for this hotel tier.
Service
10
Staff is mentioned as being helpful and friendly throughout multiple reviews.
Location
9.92
Reviews highlight excellent location, close to attractions but quiet at the same time.
Room Quality
9.66
Spacious and well-decorated rooms were frequently praised.
Amenities
9.41
Great amenities such as the pool and breakfast were appreciated.
Value for Money
9.44
Guests felt the experience matched the price.
Food and Beverage
8.9
Good dining options, although some reviews suggested improvements.
Overall Experience
10
Overall positive feedback with many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:54

Property Description

Luxurious Stay in London's Theatre District

Elegant Accommodations: Haymarket Hotel, nestled in London's theatre district, offers stylish rooms equipped with modern amenities including flat-screen TVs and 24-hour room service.

Relaxation and Wellness: Guests can unwind at the swimming pool, gym, and spa offering a variety of treatments, perfect for a rejuvenating stay in the bustling city.

Dining Delights: Indulge in afternoon tea with scrumptious cakes and scones, savor fresh seasonal dishes at the restaurant, and enjoy tapas at the bar for a culinary experience to remember.

Immerse yourself in luxury at Haymarket Hotel and book your stay now to experience the best of London's entertainment and hospitality.

Important information:

Please note that the Superior Double Room and Luxury Double Room cannot accommodate extra beds or cots.

We are serving afternoon tea daily from 12:00 to 16:45.

The property does not have iPod docking stations in any rooms. They have a stereo Bluetooth speaker in the rooms and suitesPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for £78 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.6
Based on 734 reviews
Cleanliness: 9.45
Service: 10
Location: 9.92
Room Quality: 9.66
Amenities: 9.41
Value for Money: 9.44
Food and Beverage: 8.9
Overall Experience: 10
K
kevin • couple • gb
10
2026-06-05 • via Nuitee
D
Daniele • solo_traveller • ch
9
Pros:

La posizione centralissima, il senso di essere a casa in una vera struttura 5 stelle, lo stile Kit Kemp

Cons:

La piscina troppo fredda per essere usata, la mancanza di una macchina per il caffè nella suite

2026-06-01 • via Nuitee
J
Jochen • couple • de
9
2026-06-01 • via Nuitee
L
Leslie • couple • za
9
A hidden gem in the heart of Haymarket. Superb
Pros:

Well situated, discreet, extremely comfortable beds, superb decor,

Cons:

Disappointed in the way the early check-in request was handled by the front desk

2026-05-27 • via Nuitee
C
Constantine • solo_traveller • ge
10
2026-05-25 • via Nuitee
P
Paula • solo_traveller • za
10
2026-05-25 • via Nuitee
N
Nils • extended_group • it
9
2026-05-22 • via Nuitee
C
Climber68645978327 • Couples • Washington DC, District of Columbia
10
Tip top hotel
Pros:

Everything about this hotel is fabulous (alas also the prices, but you get what you pay for). Staff is outstanding, decor marvelous, location busy but great for getting almost anywhere. The concierge team is so helpful, reception friendly and gracious - the best!

2026-05-18 • via Tripadvisor
L
Laurent • extended_group • ch
10
We entre amis
Pros:

Tout. L’emplacement, le personnel, la chambre, la décoration ……

Cons:

Rien

2026-05-17 • via Nuitee
K
Katarzyna • family_with_children • pl
10
Przy następnym pobycie wybiorę ten hotel ponownie.
Pros:

Lokalizacja, czystość, miła atmosfera

Cons:

Nie było takiej rzeczy

2026-05-16 • via Nuitee
V
Vuillemin laurence • solo_traveller • fr
9
2026-05-10 • via Nuitee
M
Majid • couple • ae
10
10/10. Exceptional.
Pros:

Exceptional service. Big rooms. Great location. 3rd time staying here.

Cons:

Nothing

2026-05-10 • via Nuitee
V
Vitalii • couple • ua
10
Отличный отель, достойного уровня
Pros:

Очень удачное расположение , классный дизайн , качественная кухня

Cons:

Высокий профессионализм всего персонала, очень был внимателен сотрудник ресторана Ярослав

2026-05-10 • via Nuitee
P
Paolo Conti • couple • it
10
2026-05-03 • via Nuitee
J
Jane • extended_group • gb
10
The staff were amazing! A great team if professional, friendly, helpful people
Pros:

Perfect location and decor

Cons:

Nothing

2026-05-02 • via Nuitee
R
Ronan • family_with_children • fr
10
2026-04-30 • via Nuitee
S
Sonay • extended_group • tr
10
2026-04-26 • via Nuitee
J
jaxel79 • Family • Westport, Connecticut
10
It’s fantastic. Family trip to London. 10/10
Pros:

It’s a gorgeous hotel. Stayed with my family. The rooms are beautiful and the staff is very friendly. They balance a 5 star experience without feeling stuffy. That’s not easy. Here the compliment, we saw the concierge in his day off having tea with his family at the hotel. That shows they know how to build a team and make it a fun rewarding experience for everyone. Hope I do that in my business. The location cannot be beat and our rooms were huge and everyone was very comfortable. Breakfast was awesome. Feels like your home after the first night.

2026-04-24 • via Tripadvisor
S
Stan • couple • gb
10
Very good stay. Very clean and the staff were very helpful.
Pros:

Great hotel.
Good room.
Good location.
Great swimming pool.

Cons:

Notning.

2026-04-23 • via Nuitee
P
Pascale • couple • fr
10
Parfait
Pros:

Emplacement idéal, un très bel hôtel avec une décoration extraordinaire, un accueil chaleureux
Un petit déjeuner délicieux
Une chambre spacieuse, confortable et très jolie

Cons:

Une cafetière / et ou bouilloire aurait été appréciable

2026-04-22 • via Nuitee