Haymarket Hotel, Firmdale Hotels

Hotels
9.6 (754 reviews)
1 Suffolk Place , London , GB
+44 20 7470 4000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Cons:
No coffee or tea in room
Cold pool water

Categories

Cleanliness
9.45
Standard quality for this hotel tier.
Service
10
Staff is mentioned as being helpful and friendly throughout multiple reviews.
Location
9.92
Reviews highlight excellent location, close to attractions but quiet at the same time.
Room Quality
9.66
Spacious and well-decorated rooms were frequently praised.
Amenities
9.41
Great amenities such as the pool and breakfast were appreciated.
Value for Money
9.44
Guests felt the experience matched the price.
Food and Beverage
8.9
Good dining options, although some reviews suggested improvements.
Overall Experience
10
Overall positive feedback with many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:54

Property Description

Luxurious Stay in London's Theatre District

Elegant Accommodations: Haymarket Hotel, nestled in London's theatre district, offers stylish rooms equipped with modern amenities including flat-screen TVs and 24-hour room service.

Relaxation and Wellness: Guests can unwind at the swimming pool, gym, and spa offering a variety of treatments, perfect for a rejuvenating stay in the bustling city.

Dining Delights: Indulge in afternoon tea with scrumptious cakes and scones, savor fresh seasonal dishes at the restaurant, and enjoy tapas at the bar for a culinary experience to remember.

Immerse yourself in luxury at Haymarket Hotel and book your stay now to experience the best of London's entertainment and hospitality.

Important information:

Please note that the Luxury Double Room cannot accommodate extra beds or cots.

We are serving afternoon tea daily from 12:00 to 16:45Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Location

Property Video

Guest Reviews

9.6
Based on 754 reviews
Cleanliness: 9.45
Service: 10
Location: 9.92
Room Quality: 9.66
Amenities: 9.41
Value for Money: 9.44
Food and Beverage: 8.9
Overall Experience: 10
H
Hannah • family_with_children • us
9
2026-09-09 • via Nuitee
I
IRINA • family_with_children • ru
10
2026-09-08 • via Nuitee
G
Gerold • couple • ch
9
2026-09-06 • via Nuitee
K
Katherine • solo_traveller • us
10
Wonderful hotel ina great location
Pros:

The location of the Haymarket cannot be beat. It is quiet but also near so many museums, shops and theatre. The staff is solicitous without being intrusive. The rooms are spacious and very comfortable with all amenities one could need.

Cons:

Nothing

2026-09-06 • via Nuitee
K
Koppány • extended_group • hu
10
2026-08-28 • via Nuitee
E
Emma • family_with_children • fr
10
Parfait, je recommande cet hôtel
Pros:

L’hôtel est très propre, le personnel au petit soin, le petit déjeuner excellent et varié.
La localisation est vraiment idéale pour faire les choses à pied, bus ou métro.
La piscine est un plus, surtout avec des enfants !

Cons:

Rien à signaler

2026-08-27 • via Nuitee
A
Aleksandra • solo_traveller • ae
10
Pros:

Staying in Haymarket Hotel was a real pleasure. It combines unique atmosphere and esthetic with high standards with no compromise. Loved it. Special thanks to Yaroslav, who made every our breakfast delightful.

2026-08-24 • via Nuitee
A
Aleksandra • family_with_children • ae
10
2026-08-24 • via Nuitee
C
Celine • family_with_children • es
10
2026-08-23 • via Nuitee
C
Christelle • solo_traveller • fr
10
Pros:

Un emplacement idéal, un personnel hyper disponible et agréable, un petit déjeuner excellent ainsi que le restaurant de l'hôtel, une cuisine raffinée. La propreté de l'établissement.

Cons:

Tout était parfait.

2026-08-22 • via Nuitee
C
Cifdine • family_with_children • ch
10
2026-08-21 • via Nuitee
S
Stephen • couple • us
10
Thanks for a great visit!
Pros:

Friendly staff, no hurries, pristine and I really lived the decor. Great restaurant and breakfast. Location fantastic!

Cons:

Loved it all.

2026-08-08 • via Nuitee
A
andrewpC3882IE • Couples
10
Simply the perfect home away from home
Pros:

We had the most peaceful time in the Pne Bedroom Suffolk Suite. The suite offers a sumptuous home away from home feeling with ample closets, living room, bedroom, and guest powder room.

2026-08-02 • via Tripadvisor
A
anouk • solo_traveller • nl
9
Pros:

Goed centraal gelegen. Mooie inrichting.

2026-08-02 • via Nuitee
B
Bryan • family_with_children • za
10
2026-07-23 • via Nuitee
W
William • couple • nz
7
Beautiful hotel and I’m disappointed I have had to rate it lower than I would have liked.
Pros:

A beautiful hotel in the best location being close to the hustle and bustle but not in it. We had a junior suite which was very comfortable. Staff were superb especially the door staff and concierge.

Cons:

There is a gratuity charge on the nightly room rate. This totalled 123 pounds for 3 nights in our case. I was never told about this and only was because I questioned it on check out. I was then told it was voluntary. I felt the way this is handled by the hotel was very deceitful bordering on fraudulent as it was clear they would only disclose the charge if challenged.

2026-07-22 • via Nuitee
S
shaminehm2015 • Friends getaway
8
Lovely weekday treat in London
Pros:

Swim and dine lunch deal was fabulous. You get one hour of swimming in the hotel's luxurious pool followed by a beautiful 2 course meal. Makes for a really special, relaxing girls day out. The hotel is beautiful and I can't wait to go back.

2026-07-14 • via Tripadvisor
F
Felicia2013 • Couples • Amsterdam, North Holland Province
10
Recommend
Pros:

Very nice hotel, good location and beds and nice swimming pool

2026-07-11 • via Tripadvisor
M
Michael • couple • fr
10
wonderful stay
Pros:

l’emplacement le confort
le service au top

Cons:

nil

2026-07-10 • via Nuitee
J
jerryrH244BC • Family
10
Wonderful place to stay in the theater district in London
Pros:

We took our granddaughter to London and stayed at the Haymarket Hotel. What a treat ! The rooms were beautiful, the food excellent and the staff so nice and helpful. The hotel has a very young and hip vibe. A very special boutique hotel !

2026-07-06 • via Tripadvisor