Haymarket Hotel, Firmdale Hotels

Hotels
9.6 (739 reviews)
1 Suffolk Place , London , gb
+44 20 7470 4000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Cons:
No coffee or tea in room
Cold pool water

Categories

Cleanliness
9.45
Standard quality for this hotel tier.
Service
10
Staff is mentioned as being helpful and friendly throughout multiple reviews.
Location
9.92
Reviews highlight excellent location, close to attractions but quiet at the same time.
Room Quality
9.66
Spacious and well-decorated rooms were frequently praised.
Amenities
9.41
Great amenities such as the pool and breakfast were appreciated.
Value for Money
9.44
Guests felt the experience matched the price.
Food and Beverage
8.9
Good dining options, although some reviews suggested improvements.
Overall Experience
10
Overall positive feedback with many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:54

Property Description

Luxurious Stay in London's Theatre District

Elegant Accommodations: Haymarket Hotel, nestled in London's theatre district, offers stylish rooms equipped with modern amenities including flat-screen TVs and 24-hour room service.

Relaxation and Wellness: Guests can unwind at the swimming pool, gym, and spa offering a variety of treatments, perfect for a rejuvenating stay in the bustling city.

Dining Delights: Indulge in afternoon tea with scrumptious cakes and scones, savor fresh seasonal dishes at the restaurant, and enjoy tapas at the bar for a culinary experience to remember.

Immerse yourself in luxury at Haymarket Hotel and book your stay now to experience the best of London's entertainment and hospitality.

Important information:

Please note that the Superior Double Room and Luxury Double Room cannot accommodate extra beds or cots.

We are serving afternoon tea daily from 12:00 to 16:45.

The property does not have iPod docking stations in any rooms. They have a stereo Bluetooth speaker in the rooms and suitesPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for £78 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

9.6
Based on 739 reviews
Cleanliness: 9.45
Service: 10
Location: 9.92
Room Quality: 9.66
Amenities: 9.41
Value for Money: 9.44
Food and Beverage: 8.9
Overall Experience: 10
B
Bryan • family_with_children • za
10
2026-07-23 • via Nuitee
W
William • couple • nz
7
Beautiful hotel and I’m disappointed I have had to rate it lower than I would have liked.
Pros:

A beautiful hotel in the best location being close to the hustle and bustle but not in it. We had a junior suite which was very comfortable. Staff were superb especially the door staff and concierge.

Cons:

There is a gratuity charge on the nightly room rate. This totalled 123 pounds for 3 nights in our case. I was never told about this and only was because I questioned it on check out. I was then told it was voluntary. I felt the way this is handled by the hotel was very deceitful bordering on fraudulent as it was clear they would only disclose the charge if challenged.

2026-07-22 • via Nuitee
S
shaminehm2015 • Friends getaway
8
Lovely weekday treat in London
Pros:

Swim and dine lunch deal was fabulous. You get one hour of swimming in the hotel's luxurious pool followed by a beautiful 2 course meal. Makes for a really special, relaxing girls day out. The hotel is beautiful and I can't wait to go back.

2026-07-14 • via Tripadvisor
F
Felicia2013 • Couples • Amsterdam, North Holland Province
10
Recommend
Pros:

Very nice hotel, good location and beds and nice swimming pool

2026-07-11 • via Tripadvisor
M
Michael • couple • fr
10
wonderful stay
Pros:

l’emplacement le confort
le service au top

Cons:

nil

2026-07-10 • via Nuitee
J
jerryrH244BC • Family
10
Wonderful place to stay in the theater district in London
Pros:

We took our granddaughter to London and stayed at the Haymarket Hotel. What a treat ! The rooms were beautiful, the food excellent and the staff so nice and helpful. The hotel has a very young and hip vibe. A very special boutique hotel !

2026-07-06 • via Tripadvisor
M
Marlie M • couple • pt
10
2026-07-04 • via Nuitee
G
Grégoire • solo_traveller • fr
10
2026-07-02 • via Nuitee
M
moises_jassan • Family • San Diego, California
10
Haymarket Hotel in London was Amazing
Pros:

Haymarket Hotel was exceptional. The service was warm and professional from the moment we arrived, the rooms were beautiful, spotless, and very comfortable, and the whole hotel has the perfect mix of luxury, style, and personality.

The location is excellent — central and convenient, but the hotel still feels calm and private inside. One of the best hotel experiences we have had in London. We would absolutely stay here again.

2026-06-26 • via Tripadvisor
O
Ori • solo_traveller • il
10
Pros:

Everything.

Cons:

Nothing.

2026-06-22 • via Nuitee
K
kevin • couple • gb
10
2026-06-05 • via Nuitee
D
Daniele • solo_traveller • ch
9
Pros:

La posizione centralissima, il senso di essere a casa in una vera struttura 5 stelle, lo stile Kit Kemp

Cons:

La piscina troppo fredda per essere usata, la mancanza di una macchina per il caffè nella suite

2026-06-01 • via Nuitee
J
Jochen • couple • de
9
2026-06-01 • via Nuitee
L
Leslie • couple • za
9
A hidden gem in the heart of Haymarket. Superb
Pros:

Well situated, discreet, extremely comfortable beds, superb decor,

Cons:

Disappointed in the way the early check-in request was handled by the front desk

2026-05-27 • via Nuitee
C
Constantine • solo_traveller • ge
10
2026-05-25 • via Nuitee
P
Paula • solo_traveller • za
10
2026-05-25 • via Nuitee
N
Nils • extended_group • it
9
2026-05-22 • via Nuitee
C
Climber68645978327 • Couples • Washington DC, District of Columbia
10
Tip top hotel
Pros:

Everything about this hotel is fabulous (alas also the prices, but you get what you pay for). Staff is outstanding, decor marvelous, location busy but great for getting almost anywhere. The concierge team is so helpful, reception friendly and gracious - the best!

2026-05-18 • via Tripadvisor
L
Laurent • extended_group • ch
10
We entre amis
Pros:

Tout. L’emplacement, le personnel, la chambre, la décoration ……

Cons:

Rien

2026-05-17 • via Nuitee
K
Katarzyna • family_with_children • pl
10
Przy następnym pobycie wybiorę ten hotel ponownie.
Pros:

Lokalizacja, czystość, miła atmosfera

Cons:

Nie było takiej rzeczy

2026-05-16 • via Nuitee