The Eton Hotel Shanghai

Hotels
8.7 (450 reviews)
No 535 Pudong Avenue , Shanghai , cn

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (metro lines 4 & 14 immediately at/near hotel)
Spacious rooms with impressive river/city views
Generous and varied breakfast
Convenient shops and inexpensive airport shuttle
Helpful staff instances (efficient reception, thoughtful gestures)
Cons:
Pool closed / unavailable
Some rooms show wear (carpet, minor maintenance)
Occasional unfriendly or impersonal front desk service
Paid laundry service; some amenities limited

Categories

Cleanliness
8.5
Rooms reported as quite clean daily with water refilled, though some reviews note outdated carpets and minor maintenance issues in parts of some rooms.
Service
8.3
Staff generally helpful and efficient (including generous room supplies and a birthday cake gesture), but some guests reported unfriendly/front-desk staff and impersonal check-in experiences.
Location
9.8
Consistently praised: hotel is immediately above/next to metro lines (Line 4 and 14), excellent connectivity and close to amenities; many guests highlighted the superb river/high-rise views and walkable access.
Room Quality
8.4
Rooms described as very spacious with great views and large beds, but several mentions of dated furnishings, carpet wear and small maintenance needs in some rooms.
Amenities
7.8
Gym considered varied and usable; convenient shops below hotel and an inexpensive airport shuttle available. However, multiple guests noted the pool was closed and laundry is paid, reducing amenity satisfaction.
Value for Money
8.6
Generally seen as good value due to prime location, large rooms and plentiful breakfast; shuttle and nearby services add to perceived value despite some maintenance or amenity shortfalls.
Food and Beverage
9.4
Breakfast repeatedly highlighted as generous, varied and well presented (wide selection from Chinese to Western). A few guests found some repetitions or blandness on longer stays.
Overall Experience
8.8
Overall very positive: excellent location, spacious rooms and strong breakfast offerings outweigh occasional desk service issues, closed pool and minor maintenance needs for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:35

Property Description

Luxurious Accommodation and Convenient Location

Eton Hotel in central Shanghai offers a luxurious stay just minutes away from the bustling Lujiazui Financial District. With modern décor and glass wall bathrooms, the rooms provide a comfortable retreat after a day of exploring the city.

Diverse Dining Options and Relaxation Amenities

Indulge in a culinary journey at the hotel's 4 restaurants serving authentic Cantonese dishes and a variety of international cuisines. After a delicious meal, unwind at the indoor pool, fitness center, or spa offering beauty treatments and massage services.

Nearby Attractions and Easy Accessibility

Conveniently located near Pudong Avenue subway station, the hotel provides easy access to popular attractions like The Bund and New International Expo Centre. Whether you're traveling for business or leisure, Eton Hotel ensures a memorable stay in Shanghai.

Book your stay at Eton Hotel for a luxurious and convenient experience in Shanghai.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

All guests are required to respect the following requirements when entering the hotel:

According to the government's instructions on the prevention and control of Covid, the hotel suspends indoor swimming pool services, health spa services, business center services and executive lounge services on the 38th floor. We apologize for the inconvenience, the recovery time will be notified separately.

If you require an extra bed, you must confirm with the property before your arrival.This property reserves the right to release the room after 18:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Location

Guest Reviews

8.7
Based on 450 reviews
Cleanliness: 8.5
Service: 8.3
Location: 9.8
Room Quality: 8.4
Amenities: 7.8
Value for Money: 8.6
Food and Beverage: 9.4
Overall Experience: 8.8
G
Gabriel • couple • pl
9
Hotel super, w bardzo dobrym położeniu blisko metra. Śniadania w stylu chińskim ale każdy znajdzie coś dla siebie
Pros:

Lokalizacja, widok z okna, pokój

Cons:

WiFi działa tylko na chińskich stronach (choć czasem nie działa wcale)

2026-08-27 • via Nuitee
A
Aigerim • solo_traveller • kz
10
Pros:

Понравилось всё: местоположение, сам отель, интерьер.
Красивые, уютные номера. Большая ванная комната.
Были вкусные завтраки.
Очень важно - цена и качество соотношение отличное.
И конечно же, шикарный вид на реку. Остались только положительные и приятные эмоции с поездки.
Также внизу есть круглосуточный Family Mart.

Cons:

Кажется есть бассейн на ремонте. Было бы хорошо, если бассейн работал.

2026-08-26 • via Nuitee
D
Dan • solo_traveller • dk
8
En god oplevelse.
Pros:

Belligenhed, metro lige til døren
Morgenmad **** de har flere stationer i resturanten, kinesisk, international, mindst 4 kokke, suppe, varmt brød og grønt.
Pæne værelser, fantastisk udsigt. Room 3907

Cons:

Ingenting. Alt var fint

2026-08-24 • via Nuitee
W
Win • solo_traveller • us
9
Pros:

Breakfast and location

Cons:

Our 31st floor always smell cigarettes smoke

2026-08-23 • via Nuitee
S
Sergejs • couple • lv
10
Great hotel with friendly staff, delicious breakfasts, and an excellent location.
Pros:

We really enjoyed our stay. The staff were very friendly, welcoming, and helpful. The breakfasts were delicious with a good variety of options. The location is excellent and very convenient for getting around the city. Overall, we had a very pleasant experience and would happily stay here again.

Cons:

Nothing in particular — everything met our expectations and we were very satisfied with our stay.

2026-08-21 • via Nuitee
T
Tjark • solo_traveller • de
6
2026-08-16 • via Nuitee
K
Keng Chye Alvin • couple • sg
8
Nice Location with Spacious Rooms
Pros:

The hotel is connected to the metro station, an advantage during the raining season. Checking in is easy and was upgraded to larger room with a nice window view. The room is generally spacious and spacious although look aged. The restaurant serves a wide spread of breakfast cuisine and seems to be able to fit in the morning crowds.

Cons:

The complimentary Wi-Fi connection is not as fast as I expected. The WC is not flushing well.

2026-08-14 • via Nuitee
K
Kozhevnikova • couple • kz
10
2026-08-14 • via Nuitee
D
Deniz • couple • cz
10
2026-08-14 • via Nuitee
L
laiju • extended_group • au
8
2026-08-13 • via Nuitee
H
Hasan • couple • nl
9
2026-08-10 • via Nuitee
M
Mélia • solo_traveller • fr
9
2026-08-09 • via Nuitee
J
Jean-Louis • family_with_children • be
10
Parfait,
Pros:

Métro à 20 mètres ( Ligne 4 et 14 ), emplacement plus proche que ce que Booking indique
Chambre spacieuse.
Déjeuner varié et excellent.
Climatisation facile à utiliser, mais un peu bruyante sur le minimum.
Salle de sport variée.
Service de navette peu onéreux pour retourner à l'aéroport.

Cons:

Rien, tout était parfait

2026-08-08 • via Nuitee
C
Carino78 • solo_traveller • it
9
Pros:

L'hotel avrebbe bisogno di qualche rinnovo, negli arredi ed in particolare nella moquette che presenta molti segni di usura .
Il personale è disponibile anche se non tutti parlano inglese.
La colazione è abbondante e l'ambiente è pulito, l'offerta prevale per la cucina orientale.
La posizione è ottima, sopra una stazione del metro e nel quartiere Pudong

Cons:

La moquette .

2026-08-06 • via Nuitee
A
Agustí • solo_traveller • es
9
Hotel de qualitat i recomanable
Pros:

La vista, l'edifici era espectacular per dins i l'esmorzar era molt bo. A la recepció, eren eficients i el servei d'habitacions, molt bé, perquè ens han anat proveint d'aigua i altres subministraments amb generositat.

Cons:

La piscina estava tancada, la ubicació era una mica lluny de les zones d'interès i a l'habitació tenia alguna petita deficiència de manteniment.

2026-08-04 • via Nuitee
A
Alicia • couple • es
5
2026-08-04 • via Nuitee
S
Stefan • couple • at
10
Pros:

Das Frühstücksangebot war unglaublich großzügig, man konnte sich durch viele Sachen durchprobieren. Es war auch unglaublich schön hergerichtet. Die Lage des Hotels ist unschlagbar. Man geht von der Lobby kaum 15 Schritte zur Metro. Das Gym ist zweckmäßig und die Zimmer sind schön eingerichtet. Besonders weit oben hat man eine tolle Aussicht über die Stadt.

2026-08-03 • via Nuitee
M
Manon • solo_traveller • fr
10
Incroyable
Pros:

L’hôtel était très beau, la chambre était incroyable aussi et en plus ils ont pensé à mon anniversaire et m’ont offert un gâteau !!

Cons:

Rien, tout était parfait !

2026-08-03 • via Nuitee
G
Gurm • family_with_children • gb
9
Brilliant, excellent location
Pros:

Location was excellent as the metro station was literally around the corner, view was amazing as I could see the river, all the high rise buildings from the room, could walk most places, there was a corner shop for a quick snack and other drinks is etc, coffee place, hair salon was also good value for money and was at the back of the hottest across the road

Cons:

Didn’t have any cupboard for clothes etc

2026-08-02 • via Nuitee
S
Sophie • couple • fr
10
Sympathique
Pros:

Nous avons adoré le petit déjeuner, très complet et varié, du sucre, du salé, pleins de choix donc génial ! L’emplacement l’est également, proche d’une station de métro et des commodités. Chambre presque silencieuse.

Cons:

L’absence de la piscine annoncée. La laverie payante.

2026-07-22 • via Nuitee