Hotel Cerise Chatou

Hotels
6.8 (1041 reviews)
2 Rue Marconi , Chatou , FR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Calm environment
Spacious rooms
Comfortable bedding
Cons:
Poor cleanliness
Subpar service
Disappointing breakfast

Categories

Cleanliness
6.13
Numerous complaints about cleanliness, with reports of dirty bathrooms and overall age of the hotel.
Service
7.1
General dissatisfaction noted, especially regarding breakfast service and staff attitude.
Location
8.14
Location is considered satisfactory, being placed conveniently in Chatou with parking available.
Room Quality
7.09
Rooms are spacious, but there are issues with cleanliness and maintenance.
Amenities
7.12
Amenities are limited with complaints about breakfast options and outdated facilities.
Value for Money
7.58
Value somewhat acceptable considering the price, though there are mixed reviews.
Food and Beverage
4.63
Severe complaints about the breakfast quality, with a lack of options and freshness.
Overall Experience
6.6
Overall experience impacted by various issues mentioned, though some positive elements exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:30

Property Description

Luxurious Accommodations
Cerise Chatou offers spacious apartments and rooms ranging from 20 to 40m², all equipped with modern amenities like flat-screen TVs and high-speed internet access for a comfortable stay.

Delightful Dining Options
Start your day in the charming breakfast room with a healthy breakfast or dine at nearby partner restaurants. You can also opt for a meal basket or room service for added convenience.

Convenient Location
With a 24-hour front desk and being just a short drive from both the business district of La Defense and Orly Airport, Cerise Chatou provides easy access to key destinations for business and leisure travelers alike.

Book your stay at Cerise Chatou now for a memorable experience by the Seine River.

Important information:

The Hotel is located on the corner of the rue Emile Pathé and rue Marconi.

Breakfast is served from 06:00 to 10:00 on weekdays and from 07:00 to 11:00 on weekends and bank holidays.

Payment is due upon arrival.

When booking 5 rooms or more, different policies and additional supplements will apply.

Some rooms have a balcony, upon prior reservation only and at an extra fee.

Guests are required to show a photo identification and the credit card used to make the booking upon check-in.

Please note that breakfast for children aged 5 to 11 years costs 50% of the standard breakfast rate. Children aged up to 4 years old can breakfast for free.

A free shuttle is available morning and evening for our business clients who wish to travel around the hotel A free shuttle is available morning and evening for our business clients who wish to travel around the hotel (examples of places served: Rueil 2000, Ile des Impressionnistes, Gare de Rueil, Gare de Chatou, etc.).

Please contact the front desk for details.

Please note that our property does not have A/C.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORY

Location

Guest Reviews

6.8
Based on 1041 reviews
Cleanliness: 6.13
Service: 7.1
Location: 8.14
Room Quality: 7.09
Amenities: 7.12
Value for Money: 7.58
Food and Beverage: 4.63
Overall Experience: 6.6
M
Michel • solo_traveller • fr
8
2026-09-19 • via Nuitee
S
Sébastien • solo_traveller • fr
9
2026-09-17 • via Nuitee
A
Alexivous • solo_traveller • ch
8
2026-09-17 • via Nuitee
J
Jacques • solo_traveller • be
7
Pros:

Localisation

Cons:

Hotel vetuste

2026-09-15 • via Nuitee
G
Gaëlle • solo_traveller • fr
1
une catastrophe tant sur le plan de l'hygiène que du service
Cons:

J'ai trouvé sous mon lit en arrivant deux bouteilles de Protoxyde.
J'en ai donc informé le réceptionniste ainsi que ma volonté d'être remboursée ne souhaitant rester dans un établissement au ménage et aux pratiques aussi douteuses.
J'ai également envoyé un mail au responsable de l'établissement à l'issue.
Je n'ai AUCUNE NOUVELLE à ce jour.

2026-09-14 • via Nuitee
S
stephane • family_with_children • fr
1
Pros:

les aspects positifs: les réceptionnistes (qui font le maximum pour trouver des solutions au problémes) et le personnel qui s'occupe des petits-déjeuners. Eux sont au Top .

Cons:

le professionalisme de la gérante de cet hôtel est a revoir fortement !!!! 3 chambres prises en Juin 2026. arrivée en septembre 2026 a 23h30, le réceptionniste nous annonce que nos 3 chambres sont bien visibles sur son ordinateur mais que l'hotel est complet, et qu'ils ne peuvent pas nous accueillir. aprés 1h d'attente dans le hall, rien n'y fait, il joint donc la responsable de l'hotel qui trouve trés rapidement une solution au lieu de se déplacer. la solution = annuler nos reservations et nous mettre dehors pour aller chercher 3 chambres ailleurs (a 00h au bord de paris). si j'ai un conseil a donner a cette personne, c'est qu'elle change de métier !!!! j'ai donc mis une note de 1 car on ne peut pas noter plus négativement !!

2026-09-08 • via Nuitee
B
Brun • solo_traveller • fr
9
Pros:

L'accueil et la disponibilité du personnel.

Cons:

Il serait bien de contrôler l'état du matériel dans les chambres, ainsi que la robinetterie. C'est vétuste et peu entretenu.

2026-09-07 • via Nuitee
F
Floury • extended_group • fr
7
2026-09-07 • via Nuitee
G
Goncalves • couple • fr
7
Cons:

L'intérieur des toilettes, pas nettoyé du tout. Très sale.

2026-09-07 • via Nuitee
K
karine • solo_traveller • fr
8
2026-09-06 • via Nuitee
M
Mikael • solo_traveller • se
8
Good price and quiet area
Pros:

That kind man in the reception 🙂
It was a big room and The hotel was located in a Calm area

2026-09-06 • via Nuitee
P
Pierre • couple • fr
3
Pros:

Rien

Cons:

La propreté très limite les équipement qui ne correspondent pas à un trois étoiles. Les odeurs dans les couloirs et dans les ascenseurs

2026-09-03 • via Nuitee
M
Martine • couple • fr
7
Très bien
Pros:

L’emplacement le parking gratuit le personnel

Cons:

Je ne savais pas que c’était un appart hôtel et du coup qu’il fallait nettoyer la cuisine….

2026-08-31 • via Nuitee
N
Nathalie • solo_traveller • fr
9
2026-08-29 • via Nuitee
A
Allhusen • solo_traveller • de
7
2026-08-29 • via Nuitee
C
Christine • solo_traveller • fr
8
2026-08-20 • via Nuitee
B
byrka • solo_traveller • fr
4
Pros:

Тоже місце. Хороший балкон

Cons:

Не дуже чисто. Я брав двоспальне ліжко. А було 2 односпальні які постійно розїзджались.

2026-08-11 • via Nuitee
R
Rigo • couple • fr
10
2026-08-04 • via Nuitee
R
Rigo • couple • fr
10
2026-08-04 • via Nuitee
J
Jean Marc • solo_traveller • fr
10
Pros:

Le cadre est très appréciable.

Cons:

Pas de climatisation pour rafraîchir

2026-07-23 • via Nuitee