Hotel Cerise Chatou

Hotels
6.8 (1012 reviews)
2 Rue Marconi , Chatou , fr

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Children allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Calm environment
Spacious rooms
Comfortable bedding
Cons:
Poor cleanliness
Subpar service
Disappointing breakfast

Categories

Cleanliness
6.13
Numerous complaints about cleanliness, with reports of dirty bathrooms and overall age of the hotel.
Service
7.1
General dissatisfaction noted, especially regarding breakfast service and staff attitude.
Location
8.14
Location is considered satisfactory, being placed conveniently in Chatou with parking available.
Room Quality
7.09
Rooms are spacious, but there are issues with cleanliness and maintenance.
Amenities
7.12
Amenities are limited with complaints about breakfast options and outdated facilities.
Value for Money
7.58
Value somewhat acceptable considering the price, though there are mixed reviews.
Food and Beverage
4.63
Severe complaints about the breakfast quality, with a lack of options and freshness.
Overall Experience
6.6
Overall experience impacted by various issues mentioned, though some positive elements exist.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:30

Property Description

Luxurious Accommodations
Cerise Chatou offers spacious apartments and rooms ranging from 20 to 40m², all equipped with modern amenities like flat-screen TVs and high-speed internet access for a comfortable stay.

Delightful Dining Options
Start your day in the charming breakfast room with a healthy breakfast or dine at nearby partner restaurants. You can also opt for a meal basket or room service for added convenience.

Convenient Location
With a 24-hour front desk and being just a short drive from both the business district of La Defense and Orly Airport, Cerise Chatou provides easy access to key destinations for business and leisure travelers alike.

Book your stay at Cerise Chatou now for a memorable experience by the Seine River.

Important information:

The Hotel is located on the corner of the rue Emile Pathé and rue Marconi.

Breakfast is served from 06:00 to 10:00 on weekdays and from 07:00 to 11:00 on weekends and bank holidays.

Payment is due upon arrival.

When booking 5 rooms or more, different policies and additional supplements will apply.

Some rooms have a balcony, upon prior reservation only and at an extra fee.

Guests are required to show a photo identification and the credit card used to make the booking upon check-in.

Please note that breakfast for children aged 5 to 11 years costs 50% of the standard breakfast rate. Children aged up to 4 years old can breakfast for free.

A free shuttle is available morning and evening for our business clients who wish to travel around the hotel A free shuttle is available morning and evening for our business clients who wish to travel around the hotel (examples of places served: Rueil 2000, Ile des Impressionnistes, Gare de Rueil, Gare de Chatou, etc.).

Please contact the front desk for details.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

Location

Guest Reviews

6.8
Based on 1012 reviews
Cleanliness: 6.13
Service: 7.1
Location: 8.14
Room Quality: 7.09
Amenities: 7.12
Value for Money: 7.58
Food and Beverage: 4.63
Overall Experience: 6.6
F
Fabrice • couple • fr
5
2026-06-01 • via Nuitee
B
BENOIT • family_with_children • fr
5
Cons:

La propreté des parties communes et plus que douteuse.

2026-05-31 • via Nuitee
G
Guillaume • solo_traveller • fr
9
Pros:

Chambre sympa et bien plus que ce que j'esperais ! le personnel est fort sympathique !

Cons:

Petit bémol, la clim était en panne mais en ouvrant les fenêtres c'est bien !

2026-05-26 • via Nuitee
H
Hatem • solo_traveller • be
7
Correcte pour un court séjour professionnel- pas plus.
Pros:

Localisation géographique.

Cons:

Les équipements de la chambre sont très datés et certains ne fonctionnent pas. Le confort du lit laisse à désirer et la pièce ne correspond pas aux photos du boocking. De plus, l'isolation phonique est insuffisante en raison d'une porte communicante (verrouillée) avec la chambre voisine. J'ai même été dérangé par les voisins qui ont tenté de l'ouvrir par erreur.

2026-05-25 • via Nuitee
A
Amelie • couple • fr
10
2026-05-21 • via Nuitee
J
Jean-Christophe • couple • fr
7
Cons:

L’accueil. Indigne

2026-05-17 • via Nuitee
C
Claude Lamotte • solo_traveller • mr
1
Pros:

Nothing

Cons:

All the service. Staff is arrogant

2026-05-15 • via Nuitee
P
Patrick • solo_traveller • fr
8
2026-05-14 • via Nuitee
K
koala • couple • fr
10
Super
Pros:

Cool

Cons:

Propre

2026-05-11 • via Nuitee
L
L.J. • family_with_children • nl
6
2026-05-10 • via Nuitee
A
Annick • solo_traveller • fr
9
Pros:

Hôtel très agréable dans une zone très calme loin de la circulation et chambre très vaste avec kitchenette.
Le parking est très facile d’accès et très vaste également

2026-05-06 • via Nuitee
Z
Zando • family_with_children • fr
10
2026-05-03 • via Nuitee
S
Sophie • solo_traveller • fr
6
2026-04-30 • via Nuitee
H
Heidrun • solo_traveller • fr
7
2026-04-20 • via Nuitee
F
Filonenko • solo_traveller • be
7
2026-04-19 • via Nuitee
F
Florin • solo_traveller • de
3
Pros:

We enjoyed our stay but the room wasn't good, everything was were old and we had a cemetery view ..so it was really quiet 🙃
The bathroom was also old and needs a lot of improvement
The staff was very nice and they helped us everytime we asked.
The small town was very nice. We walk every morning 15 minutes to the train and then another 15 min until Paris
The room is too expensive for what it can provide you.

2026-04-17 • via Nuitee
R
Ruth • solo_traveller • gb
9
Basic, but clean hotel with friendly and helpful staff. Facilities within easy reach. Walkable to RER station and regula
Pros:

Good position in quiet neighbourhood

2026-04-17 • via Nuitee
C
cyrille • couple • fr
3
Cons:

Chambre en état très moyen miroir cassé, radiateur soufflant de salle de bain fondu parquet avec latte déformé et rideau à moitié pendant.

2026-04-17 • via Nuitee
C
Cecile • solo_traveller • fr
8
2026-04-16 • via Nuitee
P
Prenant • family_with_children • fr
7
Pros:

La photo est plus vendeuse que notre chambre qui manque de chaleur...point positif les pièces sont très grandes avec balcon et propre.
Couette dans les étagères tachée

Cons:

Deco minimales de la chambre
Amenagementr Coin petit déjeuner sale fait de brique et de broc cest dommage
Les communs ont été repeint gros doigt dommage l'intention était bonne

2026-04-08 • via Nuitee