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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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Food delivered to guest room
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Stunning Views and Central Location
Spacious Rooms with Balconies
Dining Options and Nearby Attractions
To book your stay at the Copthorne Hotel Auckland City and experience the perfect blend of comfort and convenience, reserve now.
Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.
A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.
Please note, Copthorne Hotel Auckland City requires a NZD$50 per night credit card pre-authorization, or a NZD$50 cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check-out minus any applicable charges.
The guest will be charged a prepayment of the total price at the time of booking.
Please note that car parking is limited and subject to availability. If you are arriving by car, please contact Copthorne Hotel Auckland City for more information, using the contact details found on the booking confirmation.
Please note that additional charges apply for parking.
Guests under the age of 18 can only check in with a parent or official guardian.
For more information, please contact the property using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Was up for a concert at Spark Arena and it was walkable distance to the concert. The room was great, exactly what was needed for the weekend.
its clean
1. no available parking, the parking is too far and not free, we could get a better hotel if we add up the hotel rool and parking fee
2. the night manager vapeen / vipeen, not sure what her name is, asked how many key do we need, we said 1, she gave 2, she saw 2 guests but she gave us a room in the first floor with 3 single beds even if i booked and paid for a superior king room, we are just too tired to callback and change the room since we checked in at 1am and the walk from parking to hotel is also far
- to think i know and experienced copthorne hotel in other countries to be a bit of a luxury hotel, we are not expecting anything extra but 3 single beds?! cmon
Good location, comfy beds and good views
The soap dispenser was empty, and the staff were quite condescending when we dealt with them
I appreciated my room being cleaned at reset for me while I was out. I ordered dinner and was told they would call me when it was ready so I could come down and collect it and then they so kindly brought it up to my room for me. When I arrived the man who served me was very kind and took the time to explain everything to me.
My only issue was that my room was right behind the elevators so I could hear them constantly.
Clean and comfortable.
Good onsite restaurant
Bit far from the City
The staff were very helpful and friendly. The bedroom was comfortable and clean.
The location was excellent for a short walk to the main streets.
Location staff are lovely
The shower over the bath I wish I knew at the time I booked had assumed walk in shower…I’m disabled and it was tough. My brother had previously stayed a here abd he said they were walk in showers. The bathroom is very tired looking…
Location
Breakfast was ok
Room reeked strongly of cigarette smoke.
The room was great
The staff at reception were not very pleasant
The bed was comfortable. I asked for a high floor and was given one.
The bathroom was quite small. Ok for one person though.
In walking distance to the CBD and also to Auckland University.
The bathroom was adequate.
The bed was the best part, it was comfortable and it made be sleep immedaitly.
Nothing, it was all perfect. Cant wait to come back.
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