Hampton Inn & Suites Pittsburgh Downtown

Hotels
Hampton Inn
9.2 (1387 reviews)
1247 Smallman Street , Pittsburgh , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Pool maintenance issues
Some noise issues reported

Categories

Cleanliness
8.34
Positive mentions of cleanliness, but some comments about minor issues.
Service
9.81
Staff were consistently described as friendly and helpful.
Location
9.85
Location was praised in multiple reviews, with easy access to local attractions.
Room Quality
8.8
Rooms were described as spacious and clean, with a good view.
Amenities
9.33
Amenities like free parking and a nice breakfast were frequently highlighted.
Value for Money
9.29
Guests felt they received good value, especially with free parking.
Food and Beverage
8.84
Breakfast was generally well-reviewed, but some found it lacking.
Overall Experience
9.31
Overall positive sentiment; guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:04

Property Description

Convenient Location near Attractions
Located in the heart of Pittsburgh, Pennsylvania city centre, Hampton Inn & Suites offers easy access to museums, gardens, and entertainment options. Explore the nearby Frick Art & Historical Center or enjoy a fun-filled day at Kennywood Park.

Enjoyable Amenities
Relax and unwind at the indoor swimming pool or stay active at the exercise centre equipped with a Peloton bike. Start your day right with a complimentary hot breakfast and grab snacks from the Suite Shop for a quick bite anytime.

Comfort and Convenience
With a prime location and a range of amenities, Hampton Inn & Suites Pittsburgh Downtown ensures a pleasant stay for guests of all ages. Book now for a memorable experience in the vibrant city of Pittsburgh.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1387 reviews
Cleanliness: 8.34
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 9.33
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.31
T
Terance extended_group us
10
Great!!!!
Pros:

The staff was verry friendly, the access to the convention center was very good as we could walk there and everything was within walking distance. The room was verry comfortable and well supplied.

Cons:

We have no complaint's.

2026-08-28 via Nuitee
M
Matthew family_with_children us
8
2026-08-28 via Nuitee
S
samwH5122UD Family
10
Amazing
Pros:

The whole experience was great! Front desk was super nice and gave my daughter a prize from the treasure chest. Ebony at breakfast was amazing at keeping everything stocked and was very sweet. Howard in housekeeping was fabulous as well, brought us towels late amd had a great attitude. We loved it here. ❤️

2026-08-26 via Tripadvisor
E
Eleanore family_with_children us
8
2026-08-25 via Nuitee
L
Linda solo_traveller us
10
A super place to stay with appreciated benefit of free parking. Convenient to many downtown sights
Pros:

Free parking , great Breakfast,helpful, friendly staff, super convenient to downtown

Cons:

Bed pretty firm

2026-08-24 via Nuitee
M
Miya solo_traveller us
10
2026-08-23 via Nuitee
T
tamarae571 Solo travel
10
Great value and Must-Do for Travelers Driving In
Pros:

I'm a Hilton exclusive traveler and I have to say this is one of the best I've stayed in. My room was on the 5th floor and the amenities were modern, super clean, and very comfortable. I loved that there is a 24 hour coffee/tea/water station downstairs, and the front desk service was fantastic. Shout out to Mary!

Parking was a breeze. The lot is easy to get into and out of and requires a room key to activate the gate; this way ONLY GUESTS can enter and exit.

The weekend breakfast was good: hot eggs, breakfast meat, waffle station, bagel/bread station with a toaster, cold cereal, yogurt, pastries and fruit. Very friendly kitchen staff made sure everything stayed stocked and clean.

The hotel location is in a quiet area downtown with other nice hotels on the same block, so it is EXTREMELY safe. And you are a 20ish minute walk from the Three Sisters bridges.

10/10 - Next visit to Pitt will 100% be here. No brainer!

2026-08-22 via Tripadvisor
J
J couple us
10
Staff was great! Thank you!
Pros:

Temperature control was nice, always able to make it comfortable. Staff was supportive to let us park our U-Haul near the entrance. (We were sore after moving family to the area.) REALLY NICE OF THEM! THANK YOU!

Cons:

More pillows and fluffier bedding would be nice, but what was offered was adequate and we were able to request extra items. Breakfast could be a little better with real maple syrup option and eggs cooked in smaller batches so they don't get over-cooked in steamers.

2026-08-19 via Nuitee
M
Michael couple us
9
Great place to stay in Pittsburgh. LOCATION is key. Parking is free, which was amazing!
Pros:

Nice kind staff, AMAZING location. Great parking. Comfy bed and room was nice with a good view. Lots of light coming thru. Shower had good water pressure. TV was nice. Loved my stay overall.

Cons:

Breakfast could have been better. Also, could have been slightly cleaner I think. Just saw a small stain on the bed and under the bed looked slightly dirty. Other than that, it was a great place to stay.

2026-08-19 via Nuitee
D
Diane extended_group us
10
James, front test personnel was extremely helpful, providing assistance above & beyond when requeste
Pros:

The breakfasts were flavorful & appearance exceptional. Liked the coffee selection. Food was plentiful,offering a wide selection of options.

Cons:

Recommend on renovating, higher commodes in guest room baths & adjustable shower heads/wands. And please, upgrade the toilet paper….

2026-08-18 via Nuitee
B
Ben solo_traveller nl
6
De kamer was comfortabel, ontbijt beperkt, te duur voor wat je krijgt
Pros:

De kamer was uitstekend

Cons:

Er is geen centrale plaats waar je even kan terugtrekken bij met een bar. Het ontbijt is zeer basis. De prijs-kwaliteitverhouding ligt behoorlijk uit balans.

2026-08-17 via Nuitee
M
M6465HAedwards Family
8
Excellent hotel
Pros:

Excellent location. You can walk to every thing. Hotel was very clean, good breakfast and parking included. Staff very friendly and helpful. Thank you amazing Holly front desk very efficient. Only reason not to give a 5 review they only clean rooms every other day.. If I would have asked properly could have gotten the room clean.. 100% Would return!!!

2026-08-16 via Tripadvisor
S
SYLVIA couple uy
9
2026-08-14 via Nuitee
R
Roslyn couple us
10
Enjoyed the stay, nice hotel
Pros:

Location, service

2026-08-14 via Nuitee
E
Elizabeth family_with_children us
10
Pros:

Everything

Cons:

Nun

2026-08-13 via Nuitee
Y
Yingling family_with_children us
10
Nice, clean stay
Pros:

The room is very spacious and clean! It is the only hotel in downtown Pittsburgh that has free parking.

Cons:

N/A

2026-08-13 via Nuitee
M
Melonie extended_group ca
8
Pros:

Location and pool hours

Cons:

Way too expensive

2026-08-11 via Nuitee
J
Jeffrey couple us
10
2026-08-11 via Nuitee
C
Cheryl family_with_children us
8
Great location and comfortable
Pros:

Great location. Walking distance to the stadium. Room and hotel was clean and well maintained.

Cons:

Room was expensive

2026-08-10 via Nuitee
J
Jennifer family_with_children us
8
2026-08-09 via Nuitee