Hampton Inn & Suites Pittsburgh Downtown

Hotels
•
Hampton Inn
8.8 (1176 reviews)
1247 Smallman Street , Pittsburgh , US
+1 412-288-4350

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location / walking distance to attractions and stadium
Friendly, attentive staff
Free parking
Free breakfast (generally appreciated)
Clean and comfortable rooms
Pool and hot tub
Pet friendly with pet area
Spacious rooms / good views
Convenient for convention center
Easy check-in / professional desk staff
Cons:
Breakfast selection occasionally underwhelming; eggs not great
Some rooms need upgrades / older bathrooms
Noise from neighbors, hallways or outside reported
Limited breakfast seating at times
Perceived as expensive by some guests; high extension rates
Cold hallways reported by one guest

Categories

Cleanliness
9
Multiple reviews explicitly state rooms were clean or 'very clean'; housekeeping appears reliable.
Service
9.2
Staff repeatedly described as friendly, welcoming, attentive and professional at the front desk.
Location
9.5
Consistently praised as excellent — walking distance to downtown, convention center, Heinz History Center and Acrisure Stadium.
Room Quality
8.3
Rooms often called spacious and comfortable with good views, though a few mentions of older bathrooms, needed upgrades, and occasional noise.
Amenities
8.7
Pool and whirlpool are highlighted, small but adequate gym, pet area and free parking noted as positives.
Value for Money
8
Mixed mentions: several guests call it good value, but others note it can be 'kind of expensive' and cite high extension pricing.
Food and Beverage
8.2
Breakfast is often available and praised by many, but some guests found selection underwhelming, eggs poor and seating limited.
Overall Experience
9.5
Overall sentiment is very positive with many guests saying they'd stay again and recommending for events/games, despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location near Attractions
Located in the heart of Pittsburgh, Pennsylvania city centre, Hampton Inn & Suites offers easy access to museums, gardens, and entertainment options. Explore the nearby Frick Art & Historical Center or enjoy a fun-filled day at Kennywood Park.

Enjoyable Amenities
Relax and unwind at the indoor swimming pool or stay active at the exercise centre equipped with a Peloton bike. Start your day right with a complimentary hot breakfast and grab snacks from the Suite Shop for a quick bite anytime.

Comfort and Convenience
With a prime location and a range of amenities, Hampton Inn & Suites Pittsburgh Downtown ensures a pleasant stay for guests of all ages. Book now for a memorable experience in the vibrant city of Pittsburgh.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1176 reviews
Cleanliness: 9
Service: 9.2
Location: 9.5
Room Quality: 8.3
Amenities: 8.7
Value for Money: 8
Food and Beverage: 8.2
Overall Experience: 9.5
K
Karen • couple • us
8
Comfortable and clean
Pros:

Spacious rooms and clean . Free parking

Cons:

Slightly older bathroom, could hear neighbor guest talking and noise

2026-10-28 • via Nuitee
C
Constance • couple • us
10
Good location, in and out privileges with car and okay breakfast
Pros:

Great location

Cons:

Kind of expensive

2026-10-28 • via Nuitee
K
Katrina • couple • us
10
Great location, pet friendly, friendly staff.
Pros:

The location of the property is great The hotel is very close to a lot of downtown Pittsburgh so there’s a lot around to do. The view from our room was so cool . The staff is very friendly. We loved how pet friendly it was and that there was a pet area for them to use the bathroom. The breakfast is great as well.

2026-10-28 • via Nuitee
M
Matthew • couple • us
10
2026-10-27 • via Nuitee
B
Brian • couple • us
7
Nice stay
Pros:

The beds were comfortable and the location was pretty convenient. Parking is awesome!

Cons:

The rooms need upgraded. I could hear noises either in the hall or outside.

2026-10-26 • via Nuitee
V
Virginia • couple • us
10
2026-10-26 • via Nuitee
M
Melenie • family_with_children • us
8
2026-10-25 • via Nuitee
S
Shacarra • couple • us
10
It was great when I come back to PA I’ll be staying there again
Pros:

It was comfortable, clean, staff was very welcoming, the free parking was a plus and the free breakfast as well

Cons:

N/A

2026-10-25 • via Nuitee
R
Rahneisha • family_with_children • us
3
2026-10-25 • via Nuitee
D
Daniel • solo_traveller • us
9
New hotel with excellent location.
Pros:

Property is new and looks look it. Pool and whirlpool are nice and fun, with great hours (5:00am until 10:00pm). Location is good, wthin walking distance of Downtown and the Strip District, a couple blocks from the train station., and across the street from the Heinz History Center.

Cons:

Breakfast selection was underwhelming. Was odd that an employee spent an inordinate amount of time in the pool bathroom.

2026-10-17 • via Nuitee
A
Ashton • solo_traveller • us
1
2026-10-14 • via Nuitee
M
Maria • couple • us
10
This is the best hotel to stay at if going to a Steelers game!
Pros:

The staff is always friendly and it has an awesome Continental breakfast!

Cons:

Close walking distance to everything that we wanted to do!

2026-10-13 • via Nuitee
W
William • family_with_children • us
10
2026-10-10 • via Nuitee
T
Taylor • couple • us
9
Great hotel and great value
Pros:

Location, great staff, free parking and free breakfast

Cons:

Nothing

2026-09-17 • via Nuitee
C
Christopher • couple • us
10
2026-09-14 • via Nuitee
A
Alexander • solo_traveller • us
9
2026-09-13 • via Nuitee
I
ILTER YAVUZ • family_with_children • ca
10
2026-09-09 • via Nuitee
S
Sean • solo_traveller • us
10
I will book again next time I’m in town.
Pros:

Clean.
Location to entertainment/food
Safe parking lot.

Cons:

The breakfast eggs were not great. Seating is limited.

2026-09-08 • via Nuitee
D
Dave • couple • us
10
Nice hotel, not a bad price for a holiday weekend, will gladly stay again if applicable
Pros:

staff was courteous and effective, very helpful
Room was nice, the hotel is modern, location was excellent to explore the city
check-in was easy, breakfast was good and plentiful
getting around the city was easy from this location

2026-09-08 • via Nuitee
M
Michelle • extended_group • us
8
Staff was very friendly and attentive. Beds were comfortable & shower pressure/temperature was great
Pros:

Same breakfast items as any other chain where it's included with stay.

2026-09-08 • via Nuitee