WQ Wellington Quarter Hotel

Hotels
8 (3006 reviews)
24 Hawkestone Street , Wellington , NZ
+64 4 473 2208

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noisy rooms
Expensive bar and breakfast

Categories

Cleanliness
7.39
Clean and tidy, but some complaints about room condition.
Service
8.86
Friendly staff and accommodating service, especially regarding early check-in.
Location
8.9
Great location, convenient to city and attractions.
Room Quality
7.35
Rooms were small and some issues with noise and bed comfort.
Amenities
7.88
Good facilities but expensive bar options and breakfast added costs.
Value for Money
7.84
Reasonably priced for the location and services offered.
Food and Beverage
7.89
Variety in breakfast and quality of food was good; however, breakfast was considered expensive.
Overall Experience
7.86
Mixed feelings with some positive and negative experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:51

Property Description

Modern Accommodation in Wellington's Heart

Delicious Dining and Entertainment
Frankie's Bar & Eatery offers modern New Zealand cuisine with stunning garden views. Enjoy a 50-inch flat-screen TV and a selection of local wines in the bar.

Convenient Facilities and Nearby Attractions
Guests have free access to a fitness centre and WiFi. The hotel also provides easy access to City Fitness Gym and the Interislander Ferry Terminal. Explore the nearby Botanical Gardens, Old Saint Paul's Church, and Sacred Heart Cathedral.

Book your stay at Atura Wellington now to experience comfort, convenience, and entertainment in the heart of Wellington.

Important information:

Please note that there is a 2% charge when you pay with a debit or credit card.

This hotel continues to support and be guided by government public health advice https://covid19.govt.nz. Please check the guidelines before you book to be clear on the requirements for hotel stays.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Location

Guest Reviews

8
Based on 3006 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
A
Alexander • couple • au
6
Pros:

It was very clean. It's a pretty new hotel by the looks of it. Honestly it's what you would expect. Nothing special, everything is just ok. Typical downtown budget hotel

Cons:

Staff were never at reception desk, had to wait for them quite a few times.

2026-10-16 • via Nuitee
K
Kahu • couple • nz
9
Pros:

All staff are kind and efficient. Great food.

2026-10-16 • via Nuitee
M
Michael • couple • gb
9
2026-10-13 • via Nuitee
J
Jennifer • solo_traveller • nz
9
Pros:

Very clean and convenient to my destination.. Parliament house

2026-10-09 • via Nuitee
A
AMARDEEP SIMRANPREET • couple • nz
10
2026-10-09 • via Nuitee
C
Carol • couple • nz
8
Quiet, peaceful
Pros:

Location

Cons:

Amenities in room are ageing, lighting could be better

2026-10-07 • via Nuitee
J
Jayne • solo_traveller • gb
8
Over night stay ready for early morning car ferry departure
Pros:

The hotel and restaurant staff were very friendly and helpful. The hotel food was wonderful.

Cons:

Rooms a bit dated

2026-10-07 • via Nuitee
M
MissApples • Couples • Melbourne, Victoria
6
Centrally located, simple hotel.
Pros:

This hotel provided adequate accommodation and breakfast provisions. It is located within walking distance of many sights but lacks character and the room, despite being 23m seemed smaller.

It lacked little touches that could have made it much better, such as quality bathroom amenities (shampoo & conditioner) or barista coffee at breakfast.

If you are driving, be aware that negotiating the parking area is very tight.

2026-05-09 • via Tripadvisor
N
navywifelif • Friends getaway
8
Comfortable but inconsistent experience
Pros:

For the price paid our stay was fine, however if it had been any more expensive I would have been very disappointed. While the beds were comfortable and the central areas were clean other aspects of the hotel were very dated and in need of some attention. The pictures taken to advertise the hotel didn’t tell the whole picture of unrenovated bathrooms, and shabby interiors. The breakfast was disappointing, with the food obviously not being refreshed and raising my concerns about food safety given the appearance of the food: overcooked eggs, dried out sausages and baked beans with a crust. Additionally at check in time there was only one person on the reception desk which resulted in a wait to check in. Staff were otherwise helpful and friendly. The hotel was similar to an ibis or other budget hotel but without the consistency of the experience. I’d recommend for short stays where you are spending time outside the hotel.

2026-03-07 • via Tripadvisor
R
RickM638 • Business • Napier, Hawke's Bay Region, North Island
2
Gave it another go. And that’s a no from me.
Pros:

So I get some random message saying hey we’re new and better, and as I visit Wellington a couple of times a month decide to give this place another go. Regret! Not only had it not improved it’s got worse!! One life working. Expensive bar. Poor customer service with staff constantly confused. Poor information in the rooms. Promise of sky movies on the tv but no actual sky movies. I travel for work and all I want is a quiet drink at the end of the day and some mindless movie before I sleep. But limited needs aren’t met here. Last stay. This time I promise.

2025-12-04 • via Tripadvisor
K
Kelly • family_with_children • au
8
Pros:

Great location for the ferry

2025-10-14 • via Nuitee
C
Chris • solo_traveller • nz
8
2025-10-12 • via Nuitee
A
Archana • family_with_children • sg
9
Pros:

We stayed at this hotel for 4 nights. Since we arrived early in the morning from Singapore, we had requested an early check-in. The hotel staff were very kind and gladly accommodated our request, which was a huge relief as we were extremely tired after a long flight.

The beds in the room were very comfortable, and we had easy access to all the major landmarks..some within walking distance and others reachable by bus. I would highly recommend this hotel.

2025-10-11 • via Nuitee
M
Mattie • couple • nz
10
2025-10-10 • via Nuitee
J
jacqui • extended_group • nz
8
2025-10-09 • via Nuitee
P
Pam • family_with_children • nz
8
the location was very good for us - 6 minutes walk to the bus and train stations.
Pros:

I liked the voucher system they used to reward guests who didnt want clean towels every day

Cons:

we needed 2 singles but got 1 single and 1 queen which took up more space in the smallish room

2025-10-07 • via Nuitee
J
JT • extended_group • nz
9
As above
Pros:

We really couldn’t have wished for anything more. Easy to find, handy location, friendly staff & we loved the breakfast. There really wasn’t anything to find fault with & the free parking was a bonus!

Cons:

Nothing

2025-10-06 • via Nuitee
S
Samir • couple • fr
8
Pros:

L accueil, Rahul Sethi notamment a été très efficace et de bon conseil pour visiter la ville

Cons:

Le lit trop mou pour moi

2025-10-05 • via Nuitee
W
Wendy • extended_group • nz
8
It was a quick overnight stay as we went to the WOW Show
Pros:

Clean and tidy

Cons:

Receptionist ( young lady) was not very welcoming when we arrived .

2025-10-05 • via Nuitee
M
Makerita • couple • nz
6
2025-10-05 • via Nuitee