The Westin Memphis Beale Street

Hotels
•
Westin
8.5 (664 reviews)
170 Lt. George W. Lee Avenue , Memphis , US
+1 901-334-5900

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
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Review Highlights

Pros:
Comfortable beds
Friendly staff
Cons:
Service delays
High prices for amenities

Categories

Cleanliness
7.75
Several reviews mention dirty tables and issues with the shower indicating cleanliness needs improvement.
Service
9.25
Most encounters with staff were positive, but there were significant concerns about one front desk employee.
Location
9.25
Positive sentiment about the location and convenience.
Room Quality
8.75
Rooms were described as attractive, but specific issues were mentioned with the shower.
Amenities
8.25
General amenities were good, but some pricing concerns were noted.
Value for Money
7.75
Concerns raised about pricing being high, especially for snacks.
Food and Beverage
8.25
Food received praise, but service issues in the restaurant impacted overall experience.
Overall Experience
8.75
Enjoyable stay overall with appreciation for the hotel, despite some significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:00

Property Description

Modern Amenities
The Westin Memphis Beale Street offers modern guestrooms equipped with tea- and coffee-making facilities, iPod docking stations, and flat-screen cable TVs.

Convenient Facilities
Guests can make use of the fitness center, meeting and banquet facilities, business center, and concierge services during their stay at the hotel.

Dining Experience
Indulge in a culinary journey at The Bleu Restaurant and Lounge, serving a variety of seafood dishes, along with a selection of beverages to unwind after a day of exploring Memphis.

Experience the vibrant city of Memphis while staying at The Westin Memphis Beale Street. Book your stay now to enjoy luxury and convenience in the heart of the city.

Important information:

Please note that dogs are the only pets that can be accommodated at this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 664 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
D
Denise • couple • us
10
2026-09-15 • via Nuitee
C
Cloris • extended_group • us
6
Pros:

the room and location was ok

Cons:

No breakfast was included and we ran out of clean towels and wash cloth.

2026-09-11 • via Nuitee
D
Dajwanna • couple • us
10
2026-09-11 • via Nuitee
G
Gina • solo_traveller • us
8
2026-09-10 • via Nuitee
C
Carolyn • couple • us
8
Not up to Westin standards
Pros:

Room was clean and comfortable. A/C was very quiet and kept the room at a good temperature.

Cons:

Was very disappointed that the restaurant and bar were not open. Was expecting breakfast but ended up with doughy packaged pastry, cuties and yogurt. Was not notified before hand that restaurant was not functional.

2026-09-08 • via Nuitee
M
Michelle • solo_traveller • us
10
2026-09-07 • via Nuitee
D
Deirdre • solo_traveller • us
5
Pros:

Location

Cons:

Shower needs new tiles

2026-09-06 • via Nuitee
T
Traveler 1971 • solo_traveller • us
10
Pros:

Location

Cons:

Price

2026-08-22 • via Nuitee
L
Lauren • couple • us
6
2026-08-16 • via Nuitee
D
Donna • solo_traveller • us
10
Pros:

This hotel was well worth the money. It was comfortable and located right where we had access to Beall Street with ease

2026-08-03 • via Nuitee
J
Jeff • couple • us
10
Great overall experience
2026-08-03 • via Nuitee
D
Dominique • couple • us
10
2026-08-02 • via Nuitee
M
Margi • couple • ch
6
2026-07-19 • via Nuitee
G
Gina • family_with_children • us
9
2026-07-13 • via Nuitee
4
431patsyr • Family
8
Excellent Southern Hospitality
Pros:

My family recently stayed at the Westin Beale Street and it was great. It's a prime location with Beale Street being right behind the hotel. It's also within walking distance to the National Museum of Civil Rights.

I highly recommend having drinks at the Blue Guitar Bar inside the hotel. The drinks were delicious. Angel was our bartender one evening and she makes really good drinks. She was so friendly and the epitome of southern hospitality. When you visit, ask for Angel.

2026-07-12 • via Tripadvisor
K
Kristi • couple • us
7
2026-07-08 • via Nuitee
S
sascolo • Couples • Denver, Colorado
6
Cleanliness and Access may be an Issue
Pros:

First impression of this hotel was great. Loved the lobby and generally really like Westin Hotels. Here's the overall:
Lobby: Nice and open. Staff at front desk was great as was Valet
Room: We were upgraded as my husband is a Bonvoy Elite. First impression of the room was great. Then, when walking barefoot, I stepped on several things on the carpet indicating that it needed to be vacuumed. That grossed me out. Then I saw hairs in the shower and on the floor in the restroom. Ick.
Bed: Was comfortable but pillow was lumpy.
Access: Apparently Memphis PD closes roads later at night around the hotel due to people partying on Beale St. It was loud at night but we drove around the hotel for 45 minutes at 11:30 p.m. trying to get in to the hotel. PD finally moved barricades for us. It was frustrating as we were really tired from driving for a couple of hours

2026-07-01 • via Tripadvisor
6
681ap • Business • Saint Louis, Missouri
10
Fantastic Westin in Memphis
Pros:

The Westin Memphis is literally just one block off of Beale Street and directly across from the FedEx Forum (where the Grizzlies play). As most Westin hotels, this is a tremendous hotel and property: very clean, updated, a large spacious bar/social area and plenty of room throughout.

And the hotel is a reflection of the great staff that works there. From the front desk staff to the bartenders, everyone could not have been more pleasant. And I have to give a shout out to Group Sales Manager Deon Smith who leads from the front and ensured daily that my stay was perfect. Deon treated every guest like they were a VIP. Thanks for a fantastic stay, Deon!

If you visit Memphis, I HIGHLY recommend staying at the best hotel in town, The Westin Memphis Beale Street.

2026-06-28 • via Tripadvisor
S
Sonya • family_with_children • us
10
I will definitely be staying again
Pros:

I loved the location. The restaurant food was delicious both for dinner and for breakfast.

Cons:

I loved everything.

2026-06-21 • via Nuitee
R
robin • extended_group • us
10
2026-06-04 • via Nuitee