Best Western Terminus Hotel

Hotels
•
Best Western
8.4 (3936 reviews)
154 Hristo Botev Blvdr , Sofia , bg
+359 88 648 7739

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Sufficient breakfast options
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.23
There were multiple mentions of cleanliness issues, particularly dirty mugs and general untidiness in certain rooms.
Service
9.2
Many reviews praised the staff for being friendly, accommodating, and helpful with directions.
Location
8.74
The hotel is conveniently located near transport options, though some reviews noted the distance from the city center.
Room Quality
8.19
Rooms were generally clean and modern, but some were noted as small or having issues with bed arrangements.
Amenities
8.22
Basic amenities were provided including breakfast, but there were mentions of cleanliness issues with facilities.
Value for Money
8.18
Overall a good value considering location and service, though some felt the price was a bit high.
Food and Beverage
8.73
Breakfast received mixed reviews but was generally considered sufficient; however, improvements could be made.
Overall Experience
8.7
Overall positive experience highlighted by good service and location, despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:15

Property Description

Convenient Location
The Best Western Terminus Hotel in Sofia is strategically located near the Central Train and Bus Stations, with easy access to metro and tram stations, making it a perfect choice for travelers looking for convenience and accessibility.

Amenities Galore
This hotel boasts a range of amenities including a charming garden, a cozy restaurant, and a stylish bar. Guests can also take advantage of the on-site casino and the round-the-clock service at the front desk, ensuring a comfortable and enjoyable stay.

Exploration Made Easy
Located just a short distance from the city centre, guests can easily explore popular attractions such as the Banya Bashi Mosque, Council of Ministers Building, and Presidency. With a paid airport shuttle service available, traveling to and from the airport is hassle-free.

Experience the perfect blend of convenience and comfort at the Best Western Terminus Hotel. Book your stay now for an unforgettable experience!

Important information:

Please note that payment must be made upon check-in.

Please note that the credit card used for prepayment of advance purchase nonrefundable bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3936 reviews
Cleanliness: 7.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.7
L
Lucille • extended_group • gb
7
2026-07-25 • via Nuitee
R
Rashid • family_with_children • dk
10
2026-07-25 • via Nuitee
I
Ioana Andreea • couple • ro
6
2026-07-25 • via Nuitee
A
Alexander • solo_traveller • cl
9
A good hotel for explorers
Pros:

Very close to the metro , great staff too! The room was decent size and had all you need. The breakfast was good enough

2026-07-25 • via Nuitee
G
Georgi • family_with_children • cz
10
2026-07-24 • via Nuitee
M
Mykyta • family_with_children • ua
7
2026-07-24 • via Nuitee
Василий • solo_traveller • bg
5
2026-07-24 • via Nuitee
H
Hui Ju • extended_group • tw
8
整體感覺還好，不過check out時，飯店櫃台服務的小帥哥態度很親切。
Pros:

離巴士站很近，方便我們搭跨國巴士

Cons:

從停車場拖大行李到飯店，有一段不算短的路程

2026-07-24 • via Nuitee
R
Raisa • solo_traveller • ro
8
O experiență plăcută și personal de excepție
Pros:

Personalul a fost de nota 10! Foarte drăguți, primitori și profesioniști. Le mulțumim pentru tot!
Micul dejun a fost bun și proaspăt.
De asemenea, locația este foarte aproape de centru și de metrou.
Hotelul oferă parcare gratuită, ceea ce a fost un mare plus.
Un hotel drăguț!

Cons:

Hotelul în sine este cam vechi. Are un miros specific, iar cabina de duș a prezentat urme de mucegai. Nu pot spune că a meritat prețul. Este un hotel drăguț, dar puțin cam scump pentru starea în care se află.

2026-07-23 • via Nuitee
Y
Yayak • solo_traveller • tr
8
2026-07-23 • via Nuitee
O
Osman • family_with_children • tr
7
2026-07-23 • via Nuitee
N
Nikolay • family_with_children • fr
10
Très bel emplacement pour la gare routière
Pros:

Accueil impeccable, service au top

2026-07-23 • via Nuitee
I
Iain • solo_traveller • gb
9
Great location, modern, clean, comfortable and friendly staff.
Pros:

Excellent location by central station and metro station. Only two stops to Srdika, where most tourist sights are located. Sraff veey friendly and helpful (late check in, printing à ticket for me)

2026-07-23 • via Nuitee
A
Alessandra • solo_traveller • br
10
2026-07-23 • via Nuitee
M
Marek • couple • sk
9
Pros:

Tuto siet hotelov vyuzivam aj na pracovne cesty, tak som vedel, do coho ideme. Ocakavania boli naplnene. Dobry hotel, za dobru cenu.
Poloha vedla zeleznicnej stanice a zastavky metra je vhodna aj pre kratkodoby pobyt (potrebujem niekde prespat jednu noc), ale aj na dlhsi cas. Pre nas bolo dolezite, ze sme boli autom hned na vypadovke a ked sme chceli ist do centra, mali sme to dve zastavky metrom.
Izba, standardna utulna, je tam vsetko co clovek potrebuje aj na dlhsi pobyt.

2026-07-23 • via Nuitee
E
Emmett • extended_group • us
5
Pros:

The staff was nice and helpful

Cons:

We found a naked women in our hallway deficating on the floor.

2026-07-22 • via Nuitee
I
Inma • solo_traveller • es
10
2026-07-22 • via Nuitee
Z
Zlatko • solo_traveller • hr
8
Pros:

Blizina centra grada i solidan doručak.

2026-07-22 • via Nuitee
A
Aurora • solo_traveller • es
7
2026-07-22 • via Nuitee
M
Martin • solo_traveller • nl
9
Gastvrij hotel en lekker dicht bij station
Pros:

Service van personeel

Cons:

Niets

2026-07-21 • via Nuitee