Best Western Terminus Hotel

Hotels
•
Best Western
8.4 (4097 reviews)
154 Hristo Botev Blvdr , Sofia , BG
+359 88 648 7739

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location for train/metro/bus
Friendly, helpful and adaptive staff
Comfortable beds
Convenient for short stays and transfers
Good Wi‑Fi and basic in-room amenities
Reasonable price/value
Several guests praised the breakfast
24‑hour reception / handy transport links
Cons:
Multiple reports of poor cleanliness (hair, mould, general maintenance)
Breakfast area too small / service can be chaotic at peak times
Some rooms have dated furnishings
Noise from nearby transport noted by some guests
Limited nearby places to grab a meal
Room size can be tight when extra bed requested

Categories

Cleanliness
6.8
Several reviews explicitly call out poor cleaning (Italian: 'pulizia veramente scadente'; mentions of hair and mould in shower). A few guests noted clean rooms, but overall cleanliness is a clear area of concern.
Service
9.4
Numerous comments praise staff as friendly, helpful and adaptive (examples in multiple languages: 'Проявиха бързо', 'スタッフも親切', 'Very friendly and helpful staff', 'excellent service'). Staff handling of issues is frequently highlighted positively.
Location
9.6
Overwhelmingly positive sentiment about location: repeatedly described as excellent for train, metro and bus station access, doorstep metro and convenient for short stays and transfers.
Room Quality
8.2
Beds are often described as very comfortable, rooms adequate for short stays; some reviews mention dated furnishings and occasional small room size when extra beds are added.
Amenities
8
Amenities mentioned include good Wi‑Fi, hot water jug, 24‑hour reception and basic comforts. Limited on‑site dining options and small breakfast area were noted as drawbacks.
Value for Money
8.6
Several guests note the price is reasonable and the hotel offers comfort and convenience for the cost ('Prețul', good overall comfort). Overall perceived as good value.
Food and Beverage
7.8
Breakfast feedback is mixed: some call it excellent and varied (fruits, good selection), while others describe it as mediocre, repetitive or too crowded for the space available.
Overall Experience
8.8
Overall sentiment is positive for short stays—excellent location and service make it a recommended practical choice—tempered by cleanliness issues and occasional breakfast crowding.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location
The Best Western Terminus Hotel in Sofia is strategically located near the Central Train and Bus Stations, with easy access to metro and tram stations, making it a perfect choice for travelers looking for convenience and accessibility.

Amenities Galore
This hotel boasts a range of amenities including a charming garden, a cozy restaurant, and a stylish bar. Guests can also take advantage of the on-site casino and the round-the-clock service at the front desk, ensuring a comfortable and enjoyable stay.

Exploration Made Easy
Located just a short distance from the city centre, guests can easily explore popular attractions such as the Banya Bashi Mosque, Council of Ministers Building, and Presidency. With a paid airport shuttle service available, traveling to and from the airport is hassle-free.

Experience the perfect blend of convenience and comfort at the Best Western Terminus Hotel. Book your stay now for an unforgettable experience!

Important information:

Please note that payment must be made upon check-in.

Please note that the credit card used for prepayment of advance purchase nonrefundable bookings must be presented upon check-in for verification purposes. The name on the credit card must match the guest’s name checking in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 4097 reviews
Cleanliness: 6.8
Service: 9.4
Location: 9.6
Room Quality: 8.2
Amenities: 8
Value for Money: 8.6
Food and Beverage: 7.8
Overall Experience: 8.8
M
Miglena • extended_group • bg
10
2026-10-31 • via Nuitee
O
Oscar Octavio • family_with_children • mx
10
Pros:

La atencion

2026-10-30 • via Nuitee
L
Laszlo • couple • ro
9
2026-10-30 • via Nuitee
J
JOSE RAMON • family_with_children • es
10
Hotel
Pros:

Personal, ubicación, buffet

Cons:

Nada

2026-10-28 • via Nuitee
E
Emanuele • family_with_children • it
4
Struttura poco mantenuta e sporca
Pros:

Comoda la vicinanza alla stazione e alle fermate bus e tram .

Cons:

Pulizia veramente scadente, arredi datati e condizionatore non funzionante. Letti non ottimali. Colazione mediocre e con prodotti ripetitivi

2026-10-27 • via Nuitee
B
Boriana • family_with_children • bg
10
Pros:

Проявиха бързо и адаптивно обслужване.

Cons:

Справиха се отлично.

2026-10-27 • via Nuitee
D
Despoina • family_with_children • gr
8
2026-10-27 • via Nuitee
P
Panayot • family_with_children • bg
10
2026-10-26 • via Nuitee
K
Kristiyana • couple • bg
9
2026-10-26 • via Nuitee
T
Tatsumi • solo_traveller • jp
9
お勧めできるホテル
Pros:

地下鉄も近く、ロケーションが良く、スタッフも親切だった。

Cons:

とくにない

2026-10-25 • via Nuitee
B
Boris • solo_traveller • bg
10
2026-10-25 • via Nuitee
B
Boriana • family_with_children • bg
10
Браво, отлично обслужване, благодаря за всичко!
Pros:

Отлично място

Cons:

Няма нещо, което да не ти хареса.

2026-10-25 • via Nuitee
G
Gyula • couple • hu
9
2026-10-25 • via Nuitee
M
Michalec • extended_group • sk
10
2026-10-24 • via Nuitee
A
Annette • solo_traveller • gb
10
1st Choice
Pros:

The location is excellent for access to rail, metro and airport.

Cons:

N/A

2026-10-24 • via Nuitee
R
Roy • family_with_children • hu
9
Pros:

Very friendly and helpful staff

2026-10-24 • via Nuitee
P
Paul • solo_traveller • gb
9
Good choice for the railway station
Pros:

I arrived very late at night, and left the next day after breakfast. Everything was generally good. Very handy for the railway station.

Cons:

The breakfast service was a bit busy/ chaotic, but I could not fault the staff. There was too many guests for the space that there is.
Nothing to do with the hotel: But be very careful if getting a taxi from outside the station. A guy tried to rip me off, and then made a half-hearted effort to assault me. I should have booked one through the hotel reception.

2026-10-24 • via Nuitee
J
jmresan • family_with_children • es
7
BUENO PARA CONOCER SOFIA
Pros:

La ubicación del hotel es buena, el desayuno también, las habitaciones no son muy grandes, sobre todo porque pedimos una cama supletoria y la habitación se quedaba un poco pequeña para tres personas.

Cons:

En general todo bien

2026-10-23 • via Nuitee
B
Bor1s • solo_traveller • se
10
Excellent for a short stay
Pros:

Nära till central- och busstation samt T-banan. Rummet är bra nog för en kort vistelse.

2026-10-23 • via Nuitee
H
Hazim Okan • couple • tr
8
2026-10-22 • via Nuitee