Falkensteiner Schlosshotel Velden – The Leading Hotels of the World

Hotels
Falkensteiner Hotels & Residences
9.3 (1256 reviews)
Schlosspark 1 , Velden am Wörthersee , at

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Excellent spa facilities
Great location by the lake
Festive atmosphere
Cons:
Issue with cleanliness (torn towels)
Heating problem in one room

Categories

Cleanliness
8.15
After receiving torn towels, there are concerns regarding cleanliness.
Service
10
The staff was extremely kind and attentive, making guests feel welcome.
Location
9.65
A wonderful location with great views and proximity to the Christmas market.
Room Quality
8.65
Rooms are spacious and well-appointed, though some reports indicate wear.
Amenities
9.65
The spa facilities were very well maintained and offered a relaxing experience.
Value for Money
9.15
Overall good value, though one review mentions obligatory gratuity.
Food and Beverage
9.15
Breakfast was generally good but could have more variety.
Overall Experience
10
Guests had a wonderful stay and highly recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:41

Property Description

Luxurious Amenities
The Schlosshotel Velden offers an award-winning spa, indoor and outdoor pools, private lake access, and a modern gym with stunning lake views. The Acquapura Spa features exclusive saunas, steam rooms, and a variety of massages using top-quality products.

Elegant Accommodations
The hotel's spacious rooms blend historic charm with modern design, boasting flat-screen TVs, minibars, and panoramic views through floor-to-ceiling windows. Guests can enjoy a half-board arrangement with breakfast and a 4-course dinner menu at the upscale Salons Restaurant & Atelier.

Personalized Service
From a walk-in wine cellar at the Schloss Bar to a library offering beverages and reading materials, guests are treated to exceptional service. A personal assistant is on hand for all requests, and special surprises await children and teens upon arrival.

Experience luxury and relaxation at Schlosshotel Velden - book your stay now for an unforgettable getaway.

Important information:

Please note that vouchers from 3rd party companies are not accepted at the property.

Please note that the 3rd person in the room is possible only upon request and for a surcharge.

Please note that after check-out, the spa area can be used on the day of departure until 18:00 at a surcharge:
Adults: EUR 30 per person
Children (3 to 15 years): EUR 15 per person

Early check-in and late check-out are subject to availability and may incur an additional charge. Requests cannot be guaranteed in advance.

Pets are allowed upon request and a supplement of 39,00 EUR applies. Pets are not permitted in the restaurant or spa areas. Welcome Dogs package is included.

Kindly note that certain areas of the spa centre are designated for adults only.

Smoking is only permitted in designated outdoor areas. Smoking inside rooms or indoor common areas is not allowed and may result in a cleaning fee.

Photos are provided for illustration purposes only. Actual room layout, furnishings, decoration, or views may vary depending on availability.

A damage deposit may be required upon arrival. The deposit will be refunded at check-out, subject to inspection of the accommodation.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Oct 4, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KLU

Location

Property Video

Guest Reviews

9.3
Based on 1256 reviews
Cleanliness: 8.15
Service: 10
Location: 9.65
Room Quality: 8.65
Amenities: 9.65
Value for Money: 9.15
Food and Beverage: 9.15
Overall Experience: 10
V
Vladimír couple cz
9
2026-08-14 via Nuitee
L
Luka couple hr
10
Bilo je izvrsno...
2026-08-12 via Nuitee
P
Petra couple de
10
Perfekt! Immer wieder
2026-08-11 via Nuitee
C
Christoph solo_traveller at
8
2026-08-11 via Nuitee
G
Gabriele solo_traveller at
10
2026-08-11 via Nuitee
F
Franz solo_traveller at
8
Gkt aber nicht sehr gut
Pros:

Sauberkeit und Lage sehr gut.
Personal sehr freundlich

Cons:

Einstieg in den See als auch in den Pool rutschig.
Küche vor allem am Strand passt nicht ganz, Preis Leistung hinkt hier hinterher.
41€ für eine Reisschüssel mit etwas Chicken ist sehr übertrieben.
Beim Frühstück wurden einige Bestellingenvergessen.

2026-08-10 via Nuitee
C
Christoph couple at
9
2026-08-09 via Nuitee
T
Thorsten couple de
6
Mehr Schatten als Licht
Pros:

Lage ist top, Zimmer sehr ansprechend, ruhig. Der Frühstücksservice war hervorragend, vielen Dank an die Damen, die uns stets umsorgten. Der SPA ist geräumig und sauber, die Rezeption unaufdringlich, aber präsent.

Cons:

Der Gartenblick auf den Brutalismus moderner Architektur, der das Schlösschen im Zangengriff hält. Die Hand eines fleissigen Gärtners wird genauso schmerzlich vermißt, wie die handwerklichen Fähigkeiten eines Hausmeisters (siehe Bilder). Führen Sie um Gottes Willen keine lautstarken Debatten mit dem Housekeeping im Zimmer ... lieber das Downturning abwarten, man sieht von außen, wann die Gardine zugezogen wird, dann kann man sein Zimmer gefahr- und geräuschlos wieder betreten. Und bitte keine Reklamation bei der Direktion. Dann gibt es keinen Platz mehr im Restaurant und ihr Fahrzeug wird nicht vor dem Hoteleingang sondern irgendwo im OFF bereitgestellt und sie können ihr Gepäck im Dreck dorthin schleppen.
Der Unterschied zwischen einem guten Hotel und der Spitzenhotellerie zeigt sich in Kleinigkeiten. Da ist im Vergleich zu Wettbewerbern noch deutlich Potential.

2026-08-09 via Nuitee
I
Ivana extended_group cz
9
Vše skvělé. Určitě se vrátíme na delší pobyt.
Pros:

Perfektní poloha, blízko jezera, propojení klasiky s novým, krásně jsme si zaplavali ve venkovním bazénu i v jezeře. Výborná snídaně. Služby, přátelský personál.

2026-08-09 via Nuitee
O
Olga couple ua
9
2026-08-08 via Nuitee
D
Dr.Frank couple de
10
2026-08-06 via Nuitee
R
Rick couple nl
8
Zeer goed hotel , maar dat mag ook wel .
Pros:

Mooi hotel met fantastische locatie en voorzieningen. Goed ontbijt met n goede service . Parkeren ook super geregeld .

Cons:

Weinig , maar het is n prijzig hotel dus je mag je verwachtingen hoog stellen . Bv de beachclub daar wordt nog steeds aan handdoekje leggen gedaan . Op de vraag moeten we reserveren? Nee hoor is geen probleem … wel dus . Vele lege ligbedden , die ook leeg blijven , maar nee want die zijn gereserveerd?? Nogmaals je betaald hier 850 per nacht. ..dus ja daar verwacht men wat voor.

2026-08-04 via Nuitee
N
Natalia couple at
5
Pros:

Die Lage ist gut. Frühstück war super. Personal sehr freundlich und hilfsbereit

Cons:

Im Hotelzimmer auf dem Balkon war das Gelände schmutzig. In Beach Club waren die Polster mit Schimmel. Ich würde mir wünschen in der Preisklasse, dass man eine Kleinigkeit bekommt. Ein willkommen Brief oder eine Schokolade, so wie bei allen in der Preisklasse ist. Im Beach Club wenn man ins Wasser geht, gibt es keine Warnung, dass nach den Stiegen gleich tief runter geht, man geht und fällt gleich ins Wasser.

2026-08-03 via Nuitee
D
denysc378 Family
6
Disappointment
Pros:

We chose this hotel because of the wonderful memories we had from staying here a few years ago, when we celebrated my wife’s birthday and our wedding anniversary. The service back then was exceptional, which is why we decided to return to celebrate two very special milestones: my wife’s 55th birthday and our 30th wedding anniversary.

Unfortunately, this visit was a complete disappointment.

Although the hotel had been informed in advance about the occasion, our table at the beach restaurant was not ready when we arrived. We had to wait while it was being prepared, and the only table arranged for us was under a damaged canopy that could not be closed. When it started raining, we had to interrupt our celebration and move to another table.

What disappointed us even more was the complete lack of response from the management. The restaurant manager never came to apologize or acknowledge what had happened, despite knowing it was a special celebration.

Our friends had arranged a birthday cake for us. After dinner, we discovered that several pieces had already been taken from it, yet nobody even offered us the remaining cake to take with us.

After checking out, I sent a detailed email describing the situation. More than two full days have now passed, and I have still received no response. Even more surprisingly, when we spoke to the reception during checkout, it became clear that our email had not even been read.

I would like to make one important exception: the entire beach service team was excellent. Every member of the beach staff was friendly, attentive, and professional. They did a great job throughout our stay. Unfortunately, the lack of attention and accountability from the management completely overshadowed their excellent work.

It is truly disappointing to see how much the level of service has declined since our previous visit.

2026-07-29 via Tripadvisor
D
diana couple sk
8
2026-07-23 via Nuitee
M
Marlene family_with_children at
10
2026-07-23 via Nuitee
S
Stefan couple at
8
2026-07-19 via Nuitee
G
guillermohoter Couples Buenos Aires, Capital Federal District
10
Quality and service, controversial architecture
Pros:

Velden is a small summer resort for Europeans on shore of the Wörtersee. The lake is very peaceful and pretty, its water is warm.
During the XVII century a noble man decided to build himself a house on a huge track of land on the lake shore. The house was later enlarged to a prestige mansion painted in the Schönbrunn fashion.
After several owners and enlargements the mansion was converted into a hotel at the end of the XIX century.
Although there are many traces of the original building, the temptation of using all the available real estate area, produced another enlargement of the hotel, this time in a brutalistic modern architecture style surrounding the whole complex. This last decision, from my point of view, ruined the hotel from the outsize.
You can choose to have a room in the original mansion or in the brutalistic block.
We had an oversized suite in the original part consisting of a living room, terrace and gigantic bedroom and compartimented marble bathroom with sauna.
WiFi and AC worked well. Bedsheets are very good quality. Bath towels could be larger.
A fantastic Spa with an indoor and outdoor pool plus gym and relax areas provide a pleasant stay. On the lakeshore a beach club with another pool and restaurant and bar completes the experience.
Breakfast is served buffet style with many options.
Staff are very kind and well trained.
Sadly the complex has become huge. Any remnants of an intimate hotel have gone.

2026-07-18 via Tripadvisor
K
Karin couple at
10
besonders feines Kärntner Seehotel
Pros:

Altes Schloss direkt an der Seepromenade Velden, modernst renoviert, wunderbarer Garten mit Pool, Innenpool, Ballsaal als Frühstücksraum, große Auswahl an hochqualitativen Speisen zum Frühstück

2026-07-15 via Nuitee
R
RON couple il
10
חופשה מהנה וחווייתית
Pros:

המלון אלגנטי ויוקרתי, מתחם הספא יפהפה נקי מושקע ונעים ביותר, חוף הרחצה Club Beach, מסודר מאוד עם שרות נפלא, הרבה מיטות ושמשיות
החדר דלוקס- מודרני באגף החדש היה גדול ומרווח מפנק ומאובזר עד הפרט האחרון, ארוחות הבוקר מצוינות עם שרות יוצא מהכלל. צוות המלון מרגע ההגעה היה אדיב ושירותי ביותר.

Cons:

אהבנו הכל !

2026-07-13 via Nuitee