Falkensteiner Schlosshotel Velden – The Leading Hotels of the World

Hotels
Falkensteiner Hotels & Residences
9.3 (1266 reviews)
Schlosspark 1 , Velden am Wörthersee , at

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Excellent spa facilities
Great location by the lake
Festive atmosphere
Cons:
Issue with cleanliness (torn towels)
Heating problem in one room

Categories

Cleanliness
8.15
After receiving torn towels, there are concerns regarding cleanliness.
Service
10
The staff was extremely kind and attentive, making guests feel welcome.
Location
9.65
A wonderful location with great views and proximity to the Christmas market.
Room Quality
8.65
Rooms are spacious and well-appointed, though some reports indicate wear.
Amenities
9.65
The spa facilities were very well maintained and offered a relaxing experience.
Value for Money
9.15
Overall good value, though one review mentions obligatory gratuity.
Food and Beverage
9.15
Breakfast was generally good but could have more variety.
Overall Experience
10
Guests had a wonderful stay and highly recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:41

Property Description

Luxurious Amenities
The Schlosshotel Velden offers an award-winning spa, indoor and outdoor pools, private lake access, and a modern gym with stunning lake views. The Acquapura Spa features exclusive saunas, steam rooms, and a variety of massages using top-quality products.

Elegant Accommodations
The hotel's spacious rooms blend historic charm with modern design, boasting flat-screen TVs, minibars, and panoramic views through floor-to-ceiling windows. Guests can enjoy a half-board arrangement with breakfast and a 4-course dinner menu at the upscale Salons Restaurant & Atelier.

Personalized Service
From a walk-in wine cellar at the Schloss Bar to a library offering beverages and reading materials, guests are treated to exceptional service. A personal assistant is on hand for all requests, and special surprises await children and teens upon arrival.

Experience luxury and relaxation at Schlosshotel Velden - book your stay now for an unforgettable getaway.

Important information:

Please note that vouchers from 3rd party companies are not accepted at the property.

Please note that the 3rd person in the room is possible only upon request and for a surcharge.

Please note that after check-out, the spa area can be used on the day of departure until 18:00 at a surcharge:
Adults: EUR 30 per person
Children (3 to 15 years): EUR 15 per person

Early check-in and late check-out are subject to availability and may incur an additional charge. Requests cannot be guaranteed in advance.

Pets are allowed upon request and a supplement of 39,00 EUR applies. Pets are not permitted in the restaurant or spa areas. Welcome Dogs package is included.

Kindly note that certain areas of the spa centre are designated for adults only.

Smoking is only permitted in designated outdoor areas. Smoking inside rooms or indoor common areas is not allowed and may result in a cleaning fee.

Photos are provided for illustration purposes only. Actual room layout, furnishings, decoration, or views may vary depending on availability.

A damage deposit may be required upon arrival. The deposit will be refunded at check-out, subject to inspection of the accommodation.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Oct 4, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KLU

Location

Property Video

Guest Reviews

9.3
Based on 1266 reviews
Cleanliness: 8.15
Service: 10
Location: 9.65
Room Quality: 8.65
Amenities: 9.65
Value for Money: 9.15
Food and Beverage: 9.15
Overall Experience: 10
J
josef couple at
10
Ein schöner Kurzurlaub in einem top Hotel
Pros:

Der Ausblick vom Zimmer

2026-08-29 via Nuitee
S
Sally couple lu
10
2026-08-28 via Nuitee
V
Valentin couple at
7
2026-08-27 via Nuitee
K
Katharina family_with_children de
10
2026-08-26 via Nuitee
F
Fanni family_with_children xx
2
Cons:

Super overpriced. The rooms are very outdated and poorly furnished, with cables sticking out of the wall underneath the light switch. The room also had a very unpleasant, musty smell. Overall, definitely not worth the price. Also, it took the receptionist 25 minutes to modify one small data on the invoice.

2026-08-23 via Nuitee
S
Stephanie couple nl
9
A nice and special stay at an Iconic hotel.
Pros:

Location, beach club, room size, special attention for our anniversary, breakfast was great, room was very quiet.

Cons:

At the wellness no space for massage! Noise at beach club, screaming children and drunk people!

2026-08-19 via Nuitee
E
Eryk solo_traveller pl
9
Short stay
Pros:

Very nice place to stay for short time

Cons:

Timing of bar/restaurants should be verified.
At our arrival we were unable to eat anywhere

2026-08-18 via Nuitee
P
Pavlína solo_traveller cz
9
Pros:

Velmi prostorné a čisté pokoje, ochotný personál. Výhled na jezero. Umístění hotelu.

2026-08-18 via Nuitee
M
Miriam couple de
4
Preis- Leistungsverhältniss für Zimmer im alten noch ursprünglichen Trakt des Hotels ist ganz und gar nicht angemessen.
Pros:

Die Lage!

Cons:

Zimmer sehr in die Jahre gekommen!

2026-08-18 via Nuitee
C
Christian couple de
10
2026-08-17 via Nuitee
V
Vladimír couple cz
9
2026-08-14 via Nuitee
L
Luka couple hr
10
Bilo je izvrsno...
2026-08-12 via Nuitee
C
Christoph solo_traveller at
8
2026-08-11 via Nuitee
P
Petra couple de
10
Perfekt! Immer wieder
2026-08-11 via Nuitee
G
Gabriele solo_traveller at
10
2026-08-11 via Nuitee
F
Franz solo_traveller at
8
Gkt aber nicht sehr gut
Pros:

Sauberkeit und Lage sehr gut.
Personal sehr freundlich

Cons:

Einstieg in den See als auch in den Pool rutschig.
Küche vor allem am Strand passt nicht ganz, Preis Leistung hinkt hier hinterher.
41€ für eine Reisschüssel mit etwas Chicken ist sehr übertrieben.
Beim Frühstück wurden einige Bestellingenvergessen.

2026-08-10 via Nuitee
I
Ivana extended_group cz
9
Vše skvělé. Určitě se vrátíme na delší pobyt.
Pros:

Perfektní poloha, blízko jezera, propojení klasiky s novým, krásně jsme si zaplavali ve venkovním bazénu i v jezeře. Výborná snídaně. Služby, přátelský personál.

2026-08-09 via Nuitee
C
Christoph couple at
9
2026-08-09 via Nuitee
T
Thorsten couple de
6
Mehr Schatten als Licht
Pros:

Lage ist top, Zimmer sehr ansprechend, ruhig. Der Frühstücksservice war hervorragend, vielen Dank an die Damen, die uns stets umsorgten. Der SPA ist geräumig und sauber, die Rezeption unaufdringlich, aber präsent.

Cons:

Der Gartenblick auf den Brutalismus moderner Architektur, der das Schlösschen im Zangengriff hält. Die Hand eines fleissigen Gärtners wird genauso schmerzlich vermißt, wie die handwerklichen Fähigkeiten eines Hausmeisters (siehe Bilder). Führen Sie um Gottes Willen keine lautstarken Debatten mit dem Housekeeping im Zimmer ... lieber das Downturning abwarten, man sieht von außen, wann die Gardine zugezogen wird, dann kann man sein Zimmer gefahr- und geräuschlos wieder betreten. Und bitte keine Reklamation bei der Direktion. Dann gibt es keinen Platz mehr im Restaurant und ihr Fahrzeug wird nicht vor dem Hoteleingang sondern irgendwo im OFF bereitgestellt und sie können ihr Gepäck im Dreck dorthin schleppen.
Der Unterschied zwischen einem guten Hotel und der Spitzenhotellerie zeigt sich in Kleinigkeiten. Da ist im Vergleich zu Wettbewerbern noch deutlich Potential.

2026-08-09 via Nuitee
O
Olga couple ua
9
2026-08-08 via Nuitee