City Express by Marriott Tampico

Hotels
City Express
8.2 (584 reviews)
Avenida Hidalgo 5820 , Tampico , mx

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good breakfast
Excellent location
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
7.41
Several reviews highlighted cleanliness issues, including dirty rooms and a dirty pool.
Service
8.38
Mixed feedback about service, with some positive comments on staff friendliness but complaints about delays and issues.
Location
9.92
Most reviews praised the location for its safety and attractiveness.
Room Quality
6.87
Complaints regarding room discomfort and amenities not matching reservation requests.
Amenities
7.9
General commentary suggests average amenities with room for improvement.
Value for Money
7.86
Mixed feelings about the value provided, with some reviews feeling prices weren't justified by quality.
Food and Beverage
8.41
Breakfast quality was generally good, but some found it lacking in variety.
Overall Experience
8.88
Overall experience varied; negative elements were offset by positive aspects like location and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:24

Property Description

Convenient Location and Transportation
Located just a short drive from Tampico's center, Cityexpress Tampico offers complimentary transportation within a 10 km radius, making exploring the area a breeze.

Modern Amenities for a Comfortable Stay
Enjoy a range of modern amenities including a gym, swimming pool, and free Wi-Fi during your stay at Cityexpress Tampico. The spacious rooms feature stylish decor, air conditioning, and a TV for your convenience.

Delicious Dining Options and Nearby Attractions
Start your day with a daily continental breakfast at the hotel and take advantage of vending machines for snacks and drinks. With its proximity to Tampico International Airport and free parking on-site, Cityexpress Tampico is the perfect choice for your visit to the area.

Ready to experience comfort and convenience at Cityexpress Tampico? Book your stay now!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 584 reviews
Cleanliness: 7.41
Service: 8.38
Location: 9.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.88
G
Gonzalez solo_traveller mx
10
La Temperatura del Lobby
Pros:

En general todo, pero el desayuno 10 de 10

Cons:

El Lobby esta muy caliente, creo que un clima de mayor capacidad le vendría muy bien

2026-06-20 via Nuitee
A
Alexis Alberto solo_traveller mx
10
2026-06-13 via Nuitee
J
Javier family_with_children mx
10
Bien
Pros:

Habitaciones limpias y cómodas me gustan las almohadas

Cons:

No pudimos desayunar porque había muchísima gente y el espacio de comedor es pequeño

2026-05-19 via Nuitee
F
Francisco Javier solo_traveller mx
9
2026-05-16 via Nuitee
R
Ricardo family_with_children mx
10
excelente
Pros:

el desayuno muy mal, muy poco espacio, muy pocas opciones de los cuatro dias no pude almorzar un solo dia ya que siempre estuvo saturado el lugar

Cons:

falta de espacio y falta de opciones para almorzar

2026-05-06 via Nuitee
F
Fernando solo_traveller mx
8
Pros:

La ubicación

Cons:

Que las habitaciones podrían estar mas limpias

2026-05-02 via Nuitee
C
Cristina extended_group mx
9
Es bueno
Pros:

las instalaciones

Cons:

el desayuno no es de muy buena calidad

2026-04-27 via Nuitee
K
Karol Paulina extended_group mx
9
2026-04-16 via Nuitee
C
Carlos solo_traveller mx
10
Fabuloso.
Pros:

El servicio y la limpieza de la habitación.

Cons:

Si comentarios.

2026-04-16 via Nuitee
R
Rosa couple us
5
Will not book here again
Pros:

Just the workers, very nice friendly people

Cons:

Roaches all over the floor , rooms not cleaned properly and bed was uncomfortable

2026-04-14 via Nuitee
H
Hinojosa family_with_children mx
10
2026-04-10 via Nuitee
F
Fernando family_with_children mx
8
2026-04-07 via Nuitee
P
Parvis family_with_children mx
9
Pros:

Ok

Cons:

Ok

2026-04-03 via Nuitee
V
Victor Alfonso solo_traveller mx
5
Ya no es la mejor opción precio calidad
Pros:

No hay check in anticipado, ni con costo extra, era a las 3 y a las 4 me dieron la habitación.

Cons:

El recepcionista fue dando las habitaciones a como le daba la gana, llegué desde las 8AM, solicité la habitación, me mencionaron que hasta las 3, a las 3 volví a solicitar habitación y no estaban disponibles, mucha gente esperando y no entendí el orden en el que las entregaron pero fui de los últimos, no sé por qué

2026-04-02 via Nuitee
L
Lucía family_with_children gt
6
2026-03-26 via Nuitee
R
ROBERTO R family_with_children us
1
2026-03-14 via Nuitee
R
ROBERTO R family_with_children us
1
2026-03-14 via Nuitee
R
RAHUL family_with_children in
8
2026-03-10 via Nuitee
C
Conde family_with_children mx
10
2026-03-07 via Nuitee
G
Guillermo family_with_children mx
2
Pésimos servicio en recepción y limpieza en baños
Pros:

La ubicación del hotel

Cons:

La recepcionista de las 9 de la noche habiendo una fila demas de 7 personas en el lobby no quiso atendernos y apoyar a su compañero prefirió recoger sus cosas ver como batallaba su compañero que atender a los clientes

El cuarto el baño muy sucio lleno con pelos tengo fotos e imágenes de estos

La televisión de muy mala calidad los canales de la tele se ven horrible 3 años sigo yendo y no cambia nada no se si ustedes o yo estoy mal por seguir hospedandome en su hotel.

2026-03-06 via Nuitee