Sandbanks Hotel

Hotels
7.8 (1332 reviews)
15 Banks Road, Sandbanks , Poole , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Beautiful views
Cons:
Tired decor
High drink prices
Inconsistent room quality

Categories

Cleanliness
6.91
Multiple mentions of tired decor and some rooms needing cleaning.
Service
8.88
Staff are frequently described as friendly and helpful.
Location
9.42
Consistently praised as excellent and convenient.
Room Quality
7.37
Some rooms are spacious but mention of tired decor and issues.
Amenities
7.4
General feedback on facilities; some perceived as basic.
Value for Money
6.86
High costs of drinks and some comments on basic rooms.
Food and Beverage
7.41
Mixed feelings on breakfast quality with some complaints.
Overall Experience
8.18
A mix of appreciation for location and enjoyment despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:58

Property Description

Spectacular Views and Beach Access
Located on the famous Sandbanks with direct access to a Blue Flag beach, our modern hotel offers breathtaking views. Some rooms even overlook the sea or harbour, providing a truly mesmerizing experience.

Award-Winning Dining and Relaxation
Indulge in culinary delights at our Sea View Restaurant, boasting panoramic views of Sandbanks Beach. Enjoy a delicious breakfast and dinner experience. During warmer days, unwind with a refreshing drink on the Sandbanks Terrace.

Exciting Water Sports Academy
Make a splash at our Watersports Academy, where you can try your hand at windsurfing, kite surfing, water skiing, and sailing. Our qualified instructors and top-notch equipment ensure a thrilling aquatic adventure.

Book your stay now to experience luxury, relaxation, and excitement all in one place.

Important information:

Children are charged a discounted rate if sharing parents' accommodations. Family rooms include 2 children in the rate.
Please liaise with the hotel directly after making your reservation.

Please note that some rooms are affected by noise from hotel functions at weekends and on other special occasions. Please contact reservations directly for more detailed information.

Guests should note that the elevator only goes up to the 2nd floor. The 3rd floor is accessible via stairs.

Please note that some facilities are not available all year round.

When booking more than 6 rooms, a GBP 50 nonrefundable charge per room is required.

Please note that additional guests cannot be accommodated. All guests must be indicated at the time of booking.This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Sun, Oct 11, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BOH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £5 per person per night when using an available cot.
    Children up to and including 3 years old stay for £5 per person per night when using an existing bed.
    Children from 4 years old to 14 years old stay for £20 per person per night when using an existing bed.
    Children from 4 years old to 14 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1332 reviews
Cleanliness: 6.91
Service: 8.88
Location: 9.42
Room Quality: 7.37
Amenities: 7.4
Value for Money: 6.86
Food and Beverage: 7.41
Overall Experience: 8.18
A
Aquib couple gb
5
Nothing
Pros:

Location

Cons:

I have lived many hotels,and at this price the hotel room should have all the facilities.
Fridge nice big tv iron box many things were missing

2026-07-02 via Nuitee
R
Robert couple gb
8
Enjoyable stay and great location especially when the weather is great
Pros:

Location and ease of getting to the beach or walking around the harbour. Good parking. Good leisure and spa facilities

Cons:

Room furniture a little dated however more than acceptable

2026-07-01 via Nuitee
R
roger couple gb
3
beach great.hotel faded
Cons:

No aircon in rooms.
No black pudding at breakfast (although shown on website)
No cheese as a pudding.

2026-07-01 via Nuitee
A
Andrea couple gb
8
2026-07-01 via Nuitee
J
james family_with_children gb
5
Perfect location but hotel very dated.
Pros:

The staff were very helpful and attentive. The location was perfect for access to beach and ferries. There was a good selection at breakfast. The Amalfi restaurant was very good.

Cons:

The rooms had sea views but other than that the hotel and rooms were very dated. The rooms had no air conditioning, ripped main curtains that had to be closed during the day as no net curtain to block people on the beach seeing in. The inside and outside bar areas were pleasant. Although breakfast had a good selection the actual restaurant needs updating.

2026-06-30 via Nuitee
J
Jane solo_traveller gb
9
Pros:

The view n the qwirckiness lovely 😍

Cons:

Hmm nought

2026-06-30 via Nuitee
S
Sarah solo_traveller gb
8
2026-06-29 via Nuitee
J
Jakub Torzewski solo_traveller gb
8
2026-06-29 via Nuitee
L
Lorraine solo_traveller gb
5
Pros:

Location was amazing

Cons:

No Air con no fridge, rooms really dated

2026-06-29 via Nuitee
D
Deborah couple gb
3
Great location but amenities in room were not as good as basic hotels. Was expecting a lot more
Pros:

Balcony and sea view

Cons:

Room was below standard for the amount of money I paid for a special occasion so very disappointed

2026-06-29 via Nuitee
A
Amanda extended_group gb
8
2026-06-29 via Nuitee
N
Noel couple gb
8
Very enjoyable and would use Sandbanks Hotel again.
Pros:

Fabulous location and brilliant staff.

Cons:

The shower over the bath with a shower curtain, very outdated.

2026-06-29 via Nuitee
W
Wayne couple gb
7
2026-06-28 via Nuitee
D
D solo_traveller gb
7
Reasonable
Pros:

The closeness to the function I was attending

Cons:

Rooms need updating

2026-06-27 via Nuitee
R
roger solo_traveller gb
9
2026-06-27 via Nuitee
M
Maureen couple gb
9
Great location wonderful time exploring the area
Pros:

Close to beach, friendly staff

Cons:

Nothing

2026-06-26 via Nuitee
L
lee solo_traveller gb
7
2026-06-24 via Nuitee
J
jean solo_traveller gb
8
Prime Location
Pros:

Hotel in Prime Sea location. Our Room had a nice view. Good Car parking. Good areas to sit outside. Lovely beach directly outside hotel. Easy access to nice holiday locations.

Cons:

Dining Menu Limited for this quality of Hotel, and some items on menu not to standard. One day Pizza,s not available (these were main part of Menu.)

2026-06-23 via Nuitee
J
Jonathan solo_traveller gb
6
More Fawlty Towers than Trump Towers
Pros:

Good location. Friendly staff, on the whole.

Cons:

Limited food choice, and the kitchen team needs a bit more oomph. Sausages at breakfast - pink fingers unbrowned and unloved - were a disgrace.
Poor bathroom layout, with the usual English shower; the dribbling of a geriatric poodle would get you wetter quicker, and the bath drainage was unable even to cope with that, leaving you up to your ankles in dirty water before you’ve finished the shower.
Front of house staff saved this from being the worst review I have ever written.

2026-06-22 via Nuitee
V
Vicky couple gg
7
Lovely
Pros:

Location

Cons:

Quite old and tired

2026-06-22 via Nuitee