Mini Palace Hotel

Hotels
8.2 (601 reviews)
Via S. Maria Della Grotticella 2/B , Viterbo , IT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (Giovanna team)
Central location near historic centre
On-site parking / garage
Clean rooms (many reports)
Generous breakfast for most guests
Good value for money
Cons:
Some rooms outdated with very small bathrooms
Inconsistent breakfast quality (reports of mold/stale items)
Air conditioning/minibar issues reported
Limited in-room amenities (no kettle, no safe, wall dispensers)
Reception understaffed at times (long checkout wait)

Categories

Cleanliness
7.5
Rooms repeatedly described as clean and well maintained, though one report highlighted serious breakfast hygiene issues (mold on bread) which lowers overall cleanliness perception.
Service
8.6
Multiple reviews praise very friendly, helpful reception staff (Giovanna team), proactive assistance and pleasant welcome; isolated negative note about slow check-out due to understaffing.
Location
9
Consistently praised — close to the historic centre, easily walkable (≈5 minutes) and convenient for exploring Viterbo and nearby transport links.
Room Quality
7
Mixed reports: some guests had very large, comfortable Superior rooms; others note small, dated rooms and very compact bathrooms, giving an overall below‑excellent score.
Amenities
7.8
Strengths: internal parking/garage appreciated. Weaknesses: no kettle or in-room tea selection, wall dispensers instead of dedicated toiletries, no restaurant and some concerns about garage access/security.
Value for Money
8.8
Several guests explicitly cite very good value for price paid; positive balance between cost and offered services/parking and location.
Food and Beverage
8
Many guests praised a generous breakfast (sweet and savory), but at least one severe negative report (stale pastries, mold, boxed orange juice) creates mixed overall sentiment.
Overall Experience
8.9
Generally positive overall — welcoming staff, good location, parking and cleanliness noted by many; issues with rooms/amenities and occasional food or service lapses temper an otherwise strong stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:38

Property Description

Welcome to Mini Palace Hotel, your ideal stay in Viterbo!

Convenient Location: Situated in the heart of the city, near Porta Romana and the University of Tuscia, our hotel offers easy access to key attractions.

Modern Amenities: Stay connected with complimentary Wi-Fi available throughout the hotel. Start your day with a complimentary newspaper and indulge in a delicious buffet breakfast.

Nearby Attractions: Explore the beauty of Viterbo with Piazza del Plebiscito just a short 10-minute walk away.

Book your stay at Mini Palace Hotel now and experience the perfect blend of comfort and convenience during your Viterbo visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Location

Guest Reviews

8.2
Based on 601 reviews
Cleanliness: 7.5
Service: 8.6
Location: 9
Room Quality: 7
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 8
Overall Experience: 8.9
G
Gerard Gerry • extended_group • ie
8
Good property
Pros:

Nice feel, good furnishings, lovely staff , nice breakfast

Cons:

It’s a 5 min walk outside the gates on a busy road. A bit expensive

2026-10-13 • via Nuitee
O
O Flynn McNeill • extended_group • ie
5
Short stay. Room was sufficient spotless clean.
Cons:

There needs to be a ramp for wheelchairs to get to the lift to access the rooms

2026-10-12 • via Nuitee
L
Lopez • solo_traveller • it
8
Pros:

We love the room, we're just 3 people (couple and kid) obviously it was ok for one twin and 1 single but they made an extra effort they put another single bed. It was really appreciated! We really enjoy it!

Cons:

None

2026-10-12 • via Nuitee
C
carlo • extended_group • it
6
2026-09-18 • via Nuitee
P
PRATO CARLOS ALBERTO • solo_traveller • ar
10
Pros:

EL PERSONAL

Cons:

LAS ESCALERAS.

2026-09-14 • via Nuitee
S
Serena • solo_traveller • it
7
Bene ma non eccellente
Pros:

Posizione ottima.

Cons:

La tv spessa non aveva un buon segnale. Struttura un po vecchiotta.

2026-09-12 • via Nuitee
E
Ellen • couple • no
8
2026-09-09 • via Nuitee
S
Saverio • extended_group • ch
9
L‘hotel giusto per soggiornare a Viterbo
Pros:

La posizione e l’atmosfera. La camera era molto spaziosa

2026-09-08 • via Nuitee
G
giuseppe • family_with_children • it
9
Pros:

Posizione ottima staff preparato e gentilissimo colazione top. Parcheggio ok

2026-08-28 • via Nuitee
A
Adve78 • solo_traveller • it
8
Pros:

Posizione, pulizia e staff

Cons:

Può migliorare l'aspetto

2026-08-28 • via Nuitee
L
Luisa • solo_traveller • it
8
Pros:

La struttura è molto comoda, in prossimità del centro storico e con la comodità del garage. La camera era davvero spaziosa, nonostante fosse una quadrupla c'era davvero tanto spazio.

Cons:

Il bagno è un po' piccolo e ci vorrebbe una ventola di areazione. La qualità della colazione andrebbe migliorata.

2026-08-25 • via Nuitee
A
Andrea • solo_traveller • it
8
2026-08-21 • via Nuitee
M
marco • solo_traveller • it
10
Cons:

La colazione

2026-08-18 • via Nuitee
C
Claude • couple • fr
8
2026-08-15 • via Nuitee
A
Alberto • family_with_children • it
10
2026-08-10 • via Nuitee
V
Vito • solo_traveller • be
9
2026-08-05 • via Nuitee
S
simone • solo_traveller • it
8
2026-07-20 • via Nuitee
A
Andreas • solo_traveller • ch
5
2026-07-19 • via Nuitee
D
Diogenes • couple • it
10
2026-07-15 • via Nuitee
G
Giulio • solo_traveller • it
10
Pros:

Accoglienza fantastica. Sig.ra Giovanna sempre disponibile.
Torneremo di sicuro.
Grazie

2026-07-13 • via Nuitee