Arena am Zoo

Hotels
7 (3406 reviews)
Theobald-Christ-Str. 19 , Frankfurt/Main , de

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Allergy-free room
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Helpful staff
Cons:
Noisy rooms
Poor breakfast quality
Check-in system issues

Categories

Cleanliness
6.83
Most reviews mention clean rooms, but there were issues with dirtiness in common areas.
Service
7.8
Service was generally good with helpful staff, though some guests experienced frustrations with check-in.
Location
8.34
The location was frequently praised, described as good or central.
Room Quality
6.79
Rooms were generally comfortable but some reported issues with noise and size.
Amenities
6.32
Lack of certain amenities like good wifi and issues with breakfast services.
Value for Money
6.78
Value rated as fair for the price, though some guests felt it was expensive.
Food and Beverage
5.83
Mixed feelings about breakfast; some found it lacking for the cost.
Overall Experience
7.3
Guests had a generally positive experience despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:29

Property Description

Convenient Location
Located just a 4-minute walk from Frankfurt Zoo and the Zeil shopping street, Hotel Arena am Zoo offers easy access to popular attractions and shopping destinations. Trams to the Old Town and Central Station are also conveniently nearby.

Modern Amenities
The hotel features bright rooms equipped with satellite TV, a safety deposit box, and a private bathroom. For added convenience, some rooms come with a kitchenette and seating area. Enjoy complimentary breakfast and stay connected with free WiFi in the lobby.

Recent Renovation
Having reopened in 2017 after a comprehensive refurbishment, Hotel Arena am Zoo offers guests a fresh and modern stay experience. With a 24-hour reception, you can expect top-notch service throughout your stay.

Book your stay at Hotel Arena am Zoo for a comfortable and convenient experience in Frankfurt!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HHN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

7
Based on 3406 reviews
Cleanliness: 6.83
Service: 7.8
Location: 8.34
Room Quality: 6.79
Amenities: 6.32
Value for Money: 6.78
Food and Beverage: 5.83
Overall Experience: 7.3
O
Oyunsuvd • couple • de
3
2026-06-06 • via Nuitee
Y
Yuliia • solo_traveller • ua
10
2026-06-06 • via Nuitee
A
Artem • solo_traveller • ua
8
2026-06-06 • via Nuitee
Z
Zobaidullah • couple • de
10
2026-06-05 • via Nuitee
T
Tanja • solo_traveller • de
10
2026-06-05 • via Nuitee
S
Sandra • solo_traveller • de
9
2026-06-05 • via Nuitee
A
Ali • family_with_children • de
5
Pros:

in selbst Check-in Automaten für Parkplatz Option gibt es nicht weil ich habe keine erfahren ob wie ist Parkplatz ist da nach habe ich versucht aber leider habe ich weit weg am den Straße geparkt

Cons:

Nür Parkplatz

2026-06-05 • via Nuitee
T
Tolic • extended_group • hr
10
2026-06-05 • via Nuitee
C
Cara • couple • de
7
2026-06-04 • via Nuitee
A
Alem • couple • de
6
Pros:

I like the bed

Cons:

I didn’t like the bathroom

2026-06-04 • via Nuitee
E
Enya • couple • de
3
2026-06-03 • via Nuitee
P
Pilar • extended_group • ar
6
2026-06-03 • via Nuitee
F
Felix • solo_traveller • de
7
Pros:

Die Betten waren sehr komfortabel. Es war sehr ruhig in der Gegend, aber gut angebunden. Es war sauber, so wie man es erwartet.

Cons:

Hatte vor der Anreise, angefragt ob es vegane Alternativen zum Frühstück gibt, diese gab es aber nicht.
Musste mich dann irgendwie arrangieren.
Der Klositz ist einfach gebrochen beim draufsitzen....

2026-06-03 • via Nuitee
A
artopoy • solo_traveller • ch
9
Alles in Ordnung
Pros:

Es war hier wie immer alles in Ordnung, ich komme immer wieder in dieses Hotel. Das Hotel ist zentral, aber trotzdem ruhig gelegen. Alle Einrichtungen funktionieren.

Cons:

Dieses Mal bekam ich ein Zimmer im Parterre, mit Blick auf den Parkplatz und die Mülltonnen sowie die Check-in-Automaten. Das was abends, als ich lüften und die Zähne putzen wollte, etwas unpraktisch. Zudem war eine Duschtür defekt.

2026-06-03 • via Nuitee
L
Lidia • solo_traveller • es
6
Pros:

Calidad en el desayuno aunque poca variedad

Cons:

El excesivo calor en la habitación y un poco pequeñoa

2026-06-01 • via Nuitee
B
Buntrock • family_with_children • de
8
2026-06-01 • via Nuitee
T
Torsten • solo_traveller • de
5
2026-06-01 • via Nuitee
M
Moskovic • couple • de
9
2026-06-01 • via Nuitee
D
Danielle • solo_traveller • de
8
Pros:

Self check-in und self check-out war super einfach!

2026-05-31 • via Nuitee
G
Giuliano • solo_traveller • it
8
2026-05-31 • via Nuitee