Arena am Zoo by ANS

Hotels
7 (3711 reviews)
Theobald-Christ-Str. 19 , Frankfurt/Main , DE
+49 69 405710

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Helpful staff
Cons:
Noisy rooms
Poor breakfast quality
Check-in system issues

Categories

Cleanliness
6.83
Most reviews mention clean rooms, but there were issues with dirtiness in common areas.
Service
7.8
Service was generally good with helpful staff, though some guests experienced frustrations with check-in.
Location
8.34
The location was frequently praised, described as good or central.
Room Quality
6.79
Rooms were generally comfortable but some reported issues with noise and size.
Amenities
6.32
Lack of certain amenities like good wifi and issues with breakfast services.
Value for Money
6.78
Value rated as fair for the price, though some guests felt it was expensive.
Food and Beverage
5.83
Mixed feelings about breakfast; some found it lacking for the cost.
Overall Experience
7.3
Guests had a generally positive experience despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:29

Property Description

Convenient Location
Located just a 4-minute walk from Frankfurt Zoo and the Zeil shopping street, Hotel Arena am Zoo offers easy access to popular attractions and shopping destinations. Trams to the Old Town and Central Station are also conveniently nearby.

Modern Amenities
The hotel features bright rooms equipped with satellite TV, a safety deposit box, and a private bathroom. For added convenience, some rooms come with a kitchenette and seating area. Enjoy complimentary breakfast and stay connected with free WiFi in the lobby.

Recent Renovation
Having reopened in 2017 after a comprehensive refurbishment, Hotel Arena am Zoo offers guests a fresh and modern stay experience. With a 24-hour reception, you can expect top-notch service throughout your stay.

Book your stay at Hotel Arena am Zoo for a comfortable and convenient experience in Frankfurt!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HHN

Location

Guest Reviews

7
Based on 3711 reviews
Cleanliness: 6.83
Service: 7.8
Location: 8.34
Room Quality: 6.79
Amenities: 6.32
Value for Money: 6.78
Food and Beverage: 5.83
Overall Experience: 7.3
W
Waleed • solo_traveller • de
7
2026-09-19 • via Nuitee
W
Waleed • solo_traveller • de
7
2026-09-19 • via Nuitee
K
Kasia • solo_traveller • pl
8
Pros:

It was clean, the staff was nice

Cons:

The shower door wasn't working and the check-in machine didn't include special letters which made it difficult for a foreigner.

2026-09-18 • via Nuitee
M
Michael • solo_traveller • de
10
2026-09-18 • via Nuitee
J
Janina • solo_traveller • de
10
2026-09-18 • via Nuitee
F
Fernanda • solo_traveller • br
8
Check-in numa máquina
Pros:

A cama era bem confortável, o banheiro bem limpo e o xampu/sabonete de mão bons. Instalações novas. Limpeza realizada muito boa.

Cons:

Achei péssimo o check-in numa máquina. Não tem recepção física, é um token e não tinha ninguém pra ajudar no local. A assistencia aqui pelo booking on-line funcionou mas demorou o retorno. Só não voltaria por isso. Acho que precisa estar mais claro no anúncio essa informação. No resto, o hotel tem um otimo custo benefício.

2026-09-18 • via Nuitee
Y
Yevgen • family_with_children • de
10
2026-09-17 • via Nuitee
R
Ricardo • extended_group • pe
7
2026-09-17 • via Nuitee
A
Anna Maria • couple • de
10
2026-09-16 • via Nuitee
M
McKinnon • couple • ca
7
Cons:

The rooms are tiny

2026-09-16 • via Nuitee
A
Aidai • extended_group • de
8
2026-09-16 • via Nuitee
Q
Qandeel • couple • de
7
2026-09-16 • via Nuitee
R
Robert • solo_traveller • de
8
2026-09-16 • via Nuitee
G
Gonzalo • solo_traveller • es
7
2026-09-15 • via Nuitee
A
Andreia • solo_traveller • pt
4
2026-09-15 • via Nuitee
V
Veronika • couple • de
6
Das Zimmer war sehr sauber Betten okay
Pros:

Lage gut direkt am Zoo haben kein Frühstück genommen. Blick aus dem Zimmer Hinterhof

Cons:

Also online Check in etwas kompliziert . Waren vor 15.00 Uhr dort .hatten Parkplatz bzw. Garage gebucht.
Kontakt zur Unterkunft nur mit der TEL Nr. Hatten telefoniert mit dem Herren vom Service . Wir mussten ja das Auto in die Garage bringen ,da war extra etwas komplizierter Check in für den Garagenplatz. Aber via Telefon wurden wir durch den Garagen Check in navigiert . Einfahrt zum Hinterhof u zur Garage sehr eng .geht nicht mit größerem Auto ,SUV etc .in die Garage Höhe fürs Auto max 1,70 m . Also Achtung mit größeren Auto .unser Auto Hunday I 20 ging so grade .zum Check in um 15.00 Uhr nochmals gleiche Prozedur für die Zimmerkarte

2026-09-15 • via Nuitee
A
Anton • couple • fr
10
Every time I come to Frankfurt, I stay here and it’s my favorite hotel.
2026-09-15 • via Nuitee
R
Ricardo Silva9999 • solo_traveller • pt
7
2026-09-15 • via Nuitee
A
Andrius • solo_traveller • lt
9
2026-09-15 • via Nuitee
E
Emilio • couple • it
3
Pessimo
Pros:

Nulla

Cons:

Pulizia e assistenza. Il peggior hotel che Booking mi potesse consigliare

2026-09-14 • via Nuitee