Arena am Zoo by ANS

Hotels
7 (3534 reviews)
Theobald-Christ-Str. 19 , Frankfurt/Main , de
+49 69 405710

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Helpful staff
Cons:
Noisy rooms
Poor breakfast quality
Check-in system issues

Categories

Cleanliness
6.83
Most reviews mention clean rooms, but there were issues with dirtiness in common areas.
Service
7.8
Service was generally good with helpful staff, though some guests experienced frustrations with check-in.
Location
8.34
The location was frequently praised, described as good or central.
Room Quality
6.79
Rooms were generally comfortable but some reported issues with noise and size.
Amenities
6.32
Lack of certain amenities like good wifi and issues with breakfast services.
Value for Money
6.78
Value rated as fair for the price, though some guests felt it was expensive.
Food and Beverage
5.83
Mixed feelings about breakfast; some found it lacking for the cost.
Overall Experience
7.3
Guests had a generally positive experience despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:29

Property Description

Convenient Location
Located just a 4-minute walk from Frankfurt Zoo and the Zeil shopping street, Hotel Arena am Zoo offers easy access to popular attractions and shopping destinations. Trams to the Old Town and Central Station are also conveniently nearby.

Modern Amenities
The hotel features bright rooms equipped with satellite TV, a safety deposit box, and a private bathroom. For added convenience, some rooms come with a kitchenette and seating area. Enjoy complimentary breakfast and stay connected with free WiFi in the lobby.

Recent Renovation
Having reopened in 2017 after a comprehensive refurbishment, Hotel Arena am Zoo offers guests a fresh and modern stay experience. With a 24-hour reception, you can expect top-notch service throughout your stay.

Book your stay at Hotel Arena am Zoo for a comfortable and convenient experience in Frankfurt!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HHN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

7
Based on 3534 reviews
Cleanliness: 6.83
Service: 7.8
Location: 8.34
Room Quality: 6.79
Amenities: 6.32
Value for Money: 6.78
Food and Beverage: 5.83
Overall Experience: 7.3
V
Viola • solo_traveller • de
7
2026-07-25 • via Nuitee
M
muhanad • solo_traveller • de
10
2026-07-25 • via Nuitee
Z
Zaviridinova • extended_group • kg
8
Pros:

Было чисто и местоположение удобное

Cons:

Кондиционера не было и жарко было

2026-07-24 • via Nuitee
T
tim • extended_group • nl
9
2026-07-24 • via Nuitee
A
A. Yakub • solo_traveller • de
7
2026-07-24 • via Nuitee
M
Marius • couple • de
10
Pros:

Nu avea frigider

2026-07-23 • via Nuitee
O
osama • solo_traveller • nl
10
نظيف يلبي الحاجة
Pros:

سهولة تسجيل الوصول والنظافة

Cons:

ضيق حجم الغرفة

2026-07-23 • via Nuitee
M
Muhammed • couple • de
10
2026-07-23 • via Nuitee
A
Antonín • solo_traveller • cz
8
Pros:

Blízko zoo

Cons:

Nefunkční automat na check in ..

2026-07-22 • via Nuitee
J
Josephine • couple • de
10
Sehr schön
Pros:

Betten waren sehr bequem, schönes Badezimmer

2026-07-21 • via Nuitee
Z
Zere • solo_traveller • it
10
2026-07-21 • via Nuitee
H
Harvey • couple • gb
3
Super cheap but would pay more money for better sleep
Pros:

The room facilities were decent, had everything apart from a safe

Cons:

It was so hot I barely slept and it was so uncomfortable sleeping, to have the fan on we had to sleep with the lights on as the electricity only worked if the lights were on

2026-07-21 • via Nuitee
S
Shan Taberner • solo_traveller • gb
7
2026-07-21 • via Nuitee
H
Henna • couple • fi
5
Pros:

Puhdas

Cons:

Ei ilmastointia

2026-07-21 • via Nuitee
D
Dimitar90sk • solo_traveller • mk
8
2026-07-21 • via Nuitee
W
Wolfgang • couple • de
3
Das Hotel kann man absolut nicht empfehlen .
Pros:

Frühstück gab es Marken Jogurt. Gute Lage U-Bahn - S -Bahn und Tram.

Cons:

Keiner an der Rezeption. Einschecken am Automat reine Katastrophe. Türen im Flur Quetschen oder Knallen laut zu.
Grössers Zimmer bestellt und kleines Zimmer bekommen. Das Personal konnte nicht ein Wort deutsch.

2026-07-20 • via Nuitee
L
lutz • solo_traveller • de
8
Pros:

Lage Anbindung

2026-07-20 • via Nuitee
Y
Yeşilyurt • couple • de
5
2026-07-20 • via Nuitee
Y
Yuliia • solo_traveller • ua
8
не погано, але були свої не зручності..
Pros:

Заїзд зрозумілий, але термінал перезагружався потрібно було чекати..не великий світлий номер.

Cons:

У пульті не було батарейки, телевізор не подивитися.
Подушки надто великі та тверді, не було зручно.
Прибиральниця стукала і заходила в 8 і 10.30 ранку, щоб прибирати мабуть, коли виїзд до 12.00, ми хотіли відпочити.

2026-07-20 • via Nuitee
P
Papata • couple • de
6
2026-07-19 • via Nuitee