City Express Suites by Marriott Queretaro

Hotels
•
City Express
8.6 (251 reviews)
Avenida 5 de Febrero 9852 , Querétaro , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited breakfast options
Noise from neighboring rooms

Categories

Cleanliness
7.93
Several mentions of cleanliness issues, including hair in the bathroom.
Service
9.4
Staff is described as attentive and friendly. No major complaints.
Location
9.44
Convenient location with easy access to main avenues.
Room Quality
8.39
Rooms are spacious and comfortable, though some issues with specific amenities were noted.
Amenities
8.42
Amenities generally meet expectations, though some reviews mention shortages.
Value for Money
8.88
The hotel is considered a good value for the price paid.
Food and Beverage
7.43
Breakfast options limited; some dissatisfaction with food quality.
Overall Experience
8.9
Overall experience regarded as positive despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:24

Property Description

Modern Comforts and Convenient Location

Outdoor Pool and Free Shuttle Service

24-Hour Reception and Fitness Centre

Book your stay at City Express Suites Querétaro for a blend of modern comforts and convenience. Enjoy the outdoor pool, free WiFi, and complimentary continental breakfast during your stay. Take advantage of the free shuttle service to explore destinations within 10 km. Unwind in rooms featuring modern decor, flat-screen TVs, and kitchenettes. With a 24-hour reception and fitness centre, your needs are always met. Conveniently located just a short drive from Querétaro Town Centre and the Business Park, this hotel is perfect for both leisure and business travelers. Don't miss the chance to experience all that City Express Suites Querétaro has to offer.

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: QRO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 251 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 8.39
Amenities: 8.42
Value for Money: 8.88
Food and Beverage: 7.43
Overall Experience: 8.9
O
Oliver Israel • family_with_children • mx
8
Pros:

La ubicación, el servicio y la atención tanto de entrada y salida.

Cons:

El tamaño de las habitaciones y la ventilación es escasa.

2026-06-30 • via Nuitee
O
Orozco • solo_traveller • mx
10
Pros:

La comodidad

2026-06-27 • via Nuitee
R
Raul • family_with_children • us
10
The best experience
Pros:

Everything

Cons:

Everything

2026-06-17 • via Nuitee
E
Edgar • solo_traveller • mx
10
Pros:

La habitación

2026-06-15 • via Nuitee
S
Sandra • solo_traveller • mx
10
Pros:

Todo excelente

Cons:

Que la TV no era smartv

2026-06-15 • via Nuitee
J
Javier • extended_group • mx
9
Confortable for three people in a room
Pros:

I liked the two beds and the sofa bed

Cons:

Bathroom size

2026-06-10 • via Nuitee
E
Estephanie Sofia • solo_traveller • mx
7
Cons:

Sofá cama incómodo, sin ventilación y todo el pasillo con olor feo

2026-06-04 • via Nuitee
J
jesus • couple • mx
8
Bueno para pasar una noche
Pros:

Habitación amplia con amenidades de un departamento.

Cons:

No estaba limpia al 100% tenía polvo arriba de la TV y el mueble de la parrilla tenía restos de café

2026-05-25 • via Nuitee
E
Emmi • family_with_children • mx
8
Pros:

Las instalaciones exelentes

Cons:

El desayuno dejo mucho que pensar definitivamente casi no comí

2026-05-25 • via Nuitee
D
Diego • solo_traveller • ar
3
Pros:

The location

Cons:

All the rest

2026-05-13 • via Nuitee
D
Diego • couple • ar
3
Pros:

The location and the free water

Cons:

It was dirty, the room and the furniture.
Not a good option

2026-05-13 • via Nuitee
R
rubi • solo_traveller • mx
10
Pros:

La suite que es muy espaciosa

2026-05-05 • via Nuitee
M
María Elena Felícitas • couple • mx
10
✅
Pros:

Todo

Cons:

La alberca muy sucia

2026-04-11 • via Nuitee
Y
Yuri • family_with_children • mx
7
Cumplio pero pudo haber sido mejor. Tienen todo para dar un mejor servicio.
Pros:

La ubicacion y la habitacion

Cons:

Alberca sucia y Desayuno muy malo

2026-04-08 • via Nuitee
Z
Zoltan • couple • hu
10
2026-03-31 • via Nuitee
G
Gonzalez • extended_group • mx
10
2026-03-31 • via Nuitee
A
Arturo • family_with_children • mx
9
Pros:

Suites amplias y comodas

2026-03-13 • via Nuitee
E
Escobedo Fernández • family_with_children • mx
9
2026-03-09 • via Nuitee
G
Georgina • extended_group • mx
9
Eficiente
Pros:

Tener la certeza del serrvicio que recibiría. Es un hotel cómodo con todos los servicios para descansar tranquilamente. Las habitaciones cuentan con todo lo necesario.

Cons:

Ninguna

2026-03-09 • via Nuitee
M
Mairany • family_with_children • mx
8
2026-03-09 • via Nuitee