Hotel Palazzo Stern

Hotels
9.6 (521 reviews)
Dorsoduro, 2792 , Venice , it

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast options limited

Categories

Cleanliness
9.58
Guests expressed satisfaction with the cleanliness and quality of the hotel.
Service
9.95
Numerous reviews highlight the staff's friendliness, helpfulness, and personal touches.
Location
9.79
Many reviews mention the excellent location on the Grand Canal.
Room Quality
9.64
Guests appreciated the spacious, well-furnished rooms with excellent amenities.
Amenities
9.47
Reviews noted high-quality amenities and a lovely terrace.
Value for Money
9.23
Overall, the experience provided value corresponding to the excellent service and location.
Food and Beverage
9.38
Breakfast quality was praised, but there's a suggestion for improvement.
Overall Experience
9.75
General sentiment expresses a high satisfaction with the entire experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:13

Property Description

Canal Views and Rooftop Relaxation
Enjoy the stunning views of the Grand Canal from your traditionally decorated room or unwind in the rooftop hot tub overlooking the picturesque canal.

Historic Charm and Personalized Service
Immerse yourself in the rich history of the building adorned with original frescoes and mosaics while our dedicated staff cater to your every need, from organizing excursions to ensuring a memorable stay.

Convenient Location and Daily Delights
Explore Venice effortlessly with the waterbus stop next to the hotel, and indulge in a delicious a la carte breakfast each morning before strolling to the iconic St. Mark's Square just a stone's throw away.

Experience the allure of Venice at Hotel Palazzo Stern – book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 130 per day.

Location

Guest Reviews

9.6
Based on 521 reviews
Cleanliness: 9.58
Service: 9.95
Location: 9.79
Room Quality: 9.64
Amenities: 9.47
Value for Money: 9.23
Food and Beverage: 9.38
Overall Experience: 9.75
H
Hazeldine62 Couples Philadelphia, Pennsylvania
10
Stop trying to decide which hotel to stay in and book this one.
Pros:

I had some trepidation about staying at Hotel Palazzo Stern because I thought from the photos online that the rooms looked a bit "long in the tooth" and not very modern. Having stayed, I am thrilled we booked this hotel. It is WONDERFUL. The rooms are traditional, but it matches the vibe of the grand canal. Sitting on the terrace of the restaurant having coffee in the morning or wine in the evening and watching the boats go by is magical. The hotel is in a great location to easily walk to many of the main sights as well as next to a vaporetto (public water taxi) stop. We hope to one day return.

2026-05-16 via Tripadvisor
M
melfish2023 Couples Morpeth, Northumberland, England
10
Excellent hotel
Pros:

Beautiful hotel in great location for major sights. The water taxi from airport stops right outside. Beautiful decor in Venetian style. Room was large and bathroom lovely. Breakfast was great, we had continental, lots of fresh bread, fruit and yoghurt, but cooked available too. Very clean. Staff were very friendly and helpful from front desk, porters, hosekeeping and breakfast staff. The location is great for bars, restaurants, bridges to cross to other side. I could not recommend this hotel enough. We will definitely be back. 5 plus stars.........

2026-05-15 via Tripadvisor
X
X9100YCrichardl Couples
10
First trip to Venice
Pros:

The hotel in in a fantastic location next to the grand canal, short walk to two squares filled with places to eat and drink.
The room was very clean, comfortable.
The staff were very helpfully and knowledgeable.
We Really enjoyed breakfast over looking the canal.

2026-05-08 via Tripadvisor
T
Travelpro56V Couples Boston, Massachusetts
6
Beautiful but imperfect
Pros:

The hotel itself is gorgeous, inside and out. And the water taxi stop is right outside, which is super convenient for getting around Venice (although at €10 a ride, not cheap!). It's also a lovely, quiet area to stay in. The rooms are not modern, but spacious, and the housekeeping is immaculate. The bathrooms are large, but be careful as the bathtub-shower is very difficult to get in and out off, as the mosaic tub is about 2.5 feet high on the side. Also the water pressure in the shower head is inadequate for anything but the most cursory rinse. The dining room staff are gentle and kind, which makes having a meal there a very enjoyable experience, service-wise if not culinary-wise. That being said, the staff at desk, though solicitous, is not on their A game. Leave yourself ample time to arrange any service, including checking out, and do it way in advance.

2026-05-06 via Tripadvisor
R
Roman couple at
8
Zu empfehlen
Pros:

Tolle Lage, nettes Personal

Cons:

Frühstück mäßig

2026-05-01 via Nuitee
C
charlessJ7760VJ Family
10
A Great Spring Stay at Palazzo Stern
Pros:

The four of us (my wife and I, and our children aged 10 and 8) had a fantastic 4-night stay at the Palazzo Stern.

The building is spectacular: a 15th-century palazzo that has been remodeled but preserves a lot of elegant Venetian charm. such as marble floors in the common areas, Murano glass chandeliers. and intricately carved woodwork (note the lion newel post on the stairway). The rooms themselves were large, airy and bright, with high ceilings and luxurious decor---again in Venetian style, but not "old" seeming. My wife and I stayed in a Junior Suite at the front of the building, while our children shared a room at the back that overlooked the side canal and a garden (belonging to another palazzo). All of the spaces in the hotel felt large, but the overall feel was of a pleasantly small establishment.

As far as location goes, the terrace and several of the rooms overlook the Grand Canal, which is incredible to experience---and our room was surprisingly quiet (very little noise from boat traffic) with the windows closed. The Ca' Rezzonico vaporetto/Alilaguna stop is only about 50 feet from the hotel, so you can very quickly be on your way around the city.

The staff were friendly and helpful, and the complimentary pick-up service from Piazzale Roma in the hotel's own water taxi was a particular treat!

2026-04-29 via Tripadvisor
4
41alisono Family
10
Stunning location
Pros:

Fantastic location, absolutely beautiful to have breakfast on the grand canal terrace

2026-04-29 via Tripadvisor
M
Mary couple gb
10
The perfect stay in a perfect location.
Pros:

We opted for the continental breakfast. There was a wide variety all served on a stunning terrace overlooking the Grand Canal.

2026-04-29 via Nuitee
U
U7826PBbrianp Couples
10
Great hotel
Pros:

Excellent hotel, with spectacular views of the Grand canal. Having breakfast on the veranda overlooking the canal was beautiful.

2026-04-26 via Tripadvisor
D
Deborah couple gb
9
Pros:

Everything except the coffee machine!

Cons:

Didn't like the drinks dispensed from the coffee machine in the room. Would have preferred a kettle.

2026-04-26 via Nuitee
M
Marbledwren Couples
10
A beautifully-run hotel.
Pros:

Such a beautiful and calming hotel. Immaculately clean, efficient and thoughtful. The staff are friendly and nothing is too much trouble. From the moment you arrive, you can just relax and enjoy Venice. Perfect!

2026-04-24 via Tripadvisor
J
Jam0181 Couples Tampa, Florida
10
Breathtaking, perfectly located.
Pros:

The perfect place to enjoy venice. It was our first time. Hotel is beautiful, relaxing, very clean hotel/rooms. welcoming staff was incredible, very helpful. The hotel is located in a perfect location to be able to navigate Venice!

2026-04-21 via Tripadvisor
B
Beth couple us
10
2026-04-21 via Nuitee
S
Sonja family_with_children at
10
Sooooo schön !!!!
Pros:

Toll serviert auf der Terrasse mit Blick auf den Vandale Grande ! Extrem ruhig ! Wow sehr schön!

Cons:

Nichts!

2026-04-21 via Nuitee
S
steve couple us
10
What a great experince staying in your Hotel, the staff was amazing, kind, informed, professional.
Pros:

Everything!

Cons:

Customer control of air conditioning, because there was none, we stayed in many hotels of same age and they had the units that go into the wall, not windows, so this could be done, without ruining the historical hotel!

2026-04-20 via Nuitee
A
A3728KGpauln Family
10
Excellent hotel stay in Venice
Pros:

First class accommodations and location on the Grand Canal. Beautiful room and atmosphere.

2026-04-19 via Tripadvisor
K
Karie family_with_children us
10
2026-04-19 via Nuitee
J
Jone couple es
7
2026-04-19 via Nuitee
3
350adrianw Couples Wolverhampton, West Midlands, England
10
Great well located hotel with helpful staff.
Pros:

My wife and I have just returned from 4 nights at this wonderful hotel. We were apprehensive before we went because my wife is in a wheel chair following a stroke last year. We needn’t have worried, despite steps into the hotel and in parts of the ground floor the staff were very helpful in helping us in and out and even put ramps down in some areas.
We were also grateful to receive an upgrade to a junior suite which was very spacious and had amazing views of the grand canal.
In addition we were given a number of maps showing accessible areas of Venice; really helpful.
The hotel itself is an amazing building dating back to the 15th century. The location is right on the grand canal next to a waterbus stop making it easy to travel around. It also allowed for an easy journey from and back to the airport.
Overall we had a fantastic break in Venice and look forward to returning in the future.
We would heartily recommend palazzo stern to anyone.

2026-04-17 via Tripadvisor
J
Jean_Yves74 solo_traveller fr
10
Pros:

Tout aimé. Merci

Cons:

Aucun souci

2026-04-14 via Nuitee