Hotel Palazzo Stern

Hotels
9.6 (577 reviews)
Dorsoduro, 2792 , Venice , IT

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast options limited

Categories

Cleanliness
9.58
Guests expressed satisfaction with the cleanliness and quality of the hotel.
Service
9.95
Numerous reviews highlight the staff's friendliness, helpfulness, and personal touches.
Location
9.79
Many reviews mention the excellent location on the Grand Canal.
Room Quality
9.64
Guests appreciated the spacious, well-furnished rooms with excellent amenities.
Amenities
9.47
Reviews noted high-quality amenities and a lovely terrace.
Value for Money
9.23
Overall, the experience provided value corresponding to the excellent service and location.
Food and Beverage
9.38
Breakfast quality was praised, but there's a suggestion for improvement.
Overall Experience
9.75
General sentiment expresses a high satisfaction with the entire experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:13

Property Description

Canal Views and Rooftop Relaxation
Enjoy the stunning views of the Grand Canal from your traditionally decorated room or unwind in the rooftop hot tub overlooking the picturesque canal.

Historic Charm and Personalized Service
Immerse yourself in the rich history of the building adorned with original frescoes and mosaics while our dedicated staff cater to your every need, from organizing excursions to ensuring a memorable stay.

Convenient Location and Daily Delights
Explore Venice effortlessly with the waterbus stop next to the hotel, and indulge in a delicious a la carte breakfast each morning before strolling to the iconic St. Mark's Square just a stone's throw away.

Experience the allure of Venice at Hotel Palazzo Stern – book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Location

Guest Reviews

9.6
Based on 577 reviews
Cleanliness: 9.58
Service: 9.95
Location: 9.79
Room Quality: 9.64
Amenities: 9.47
Value for Money: 9.23
Food and Beverage: 9.38
Overall Experience: 9.75
C
Claire • couple • us
9
We would definitely go back and ask for a larger room.
Pros:

Exceptional architectural and interior details. Water taxis come right to the front door. Location is central but not crowded and travel wether walking or on vapporetos around Venice was easy. Only 10 rooms!

Cons:

The interiors although beautiful were dark with little sitting space. Larger rooms might afford that - don't know.

2026-09-18 • via Nuitee
T
Thomas • couple • us
3
Worn and Torn
Pros:

The location was great.

Cons:

It’s a 3 star hotel with 5 star expenses. They advertise “breakfast included” but it’s only for a continental breakfast. To have the normal breakfast you have to pay an additional E15 per day. The rugs are worn and torn . The shower is so small you can’t turn around. There was no window in our room. The hotel needs a complete makeover.

2026-09-15 • via Nuitee
P
Paolo • solo_traveller • it
10
Pros:

Bellissima struttura con personale molto disponibile e gentile

2026-09-14 • via Nuitee
G
Guido • couple • de
9
Sehr gutes Hotel
Pros:

Die Lage vom Hotel ist sehr gut, direkt am Canale Grande, sehr gute Restaurants in der Nähe.
Frühstück auf der Terrasse.
Vaporetto Haltestelle nebenan.

2026-09-13 • via Nuitee
K
Kim • couple • us
9
From every perspective, a fabulous stay.
Pros:

Staff was great, although at times it felt they may have been a bit understaffed. Loved the historic feeling of the building, it's terrace over looking the Grand Canal.

Cons:

Only one thing - We needed an iron and ironing board and they said they didn't have one.

2026-09-08 • via Nuitee
I
Ira • solo_traveller • de
10
Sehr zu empfehlen!
Pros:

Super Lage!

2026-09-07 • via Nuitee
C
Clare • couple • us
3
Disappointed
Pros:

The location and staff

Cons:

The pictures online where much much nicer and cleaner than the hotel itself. We were very disappointed in the upkeep of the hotel the rooms were dingy and in need of renovation.

2026-09-06 • via Nuitee
P
Patrick • extended_group • ca
10
Loved it and would stay again.
Pros:

Breakfast was delicious and the patio view was incredible.

Cons:

Bigger beds.

2026-09-05 • via Nuitee
I
ingrid • couple • fr
9
4 days in La Sérénissime was wonderful - I’ll be back
Pros:

The breakfast staff was really kind and efficient.

Cons:

The position on La Grande Canal w s really good. Easy access to everything

2026-09-05 • via Nuitee
W
William • extended_group • ca
9
Beautiful
Pros:

Everything .

Cons:

Boat ride to hotel was to much money. Hotel should have a better rate for the people staying with them

2026-09-01 • via Nuitee
M
Mayu • couple • jp
10
2026-08-27 • via Nuitee
D
Di • couple • ru
10
2026-08-26 • via Nuitee
P
Pierre • couple • fr
8
2026-08-24 • via Nuitee
B
Barbara • couple • us
8
Beautiful and historic property in a perfect location- walking distance to most areas but still quiet at night and free
Pros:

Perfect location, loved the historic design

2026-08-23 • via Nuitee
E
Elena • couple • us
9
Pros:

la terraza del hotel es fantástica con una vista hermosa al gran canal.
El desayuno y las cenas todo de muy buena calidad.
Los empleados excelentes.
Nuestra habitación era un poco pequeña

Cons:

en lineas generales todo fue excelente, salvo el tamaño de nuestra habitación

2026-08-21 • via Nuitee
J
Jens • solo_traveller • de
10
Rundum gut
Pros:

Die Lage, das Personal

Cons:

Nichts

2026-08-21 • via Nuitee
P
Patricia • solo_traveller • es
7
2026-08-19 • via Nuitee
Z
zenus2026 • Solo travel
10
Awesome
Pros:

Great view, great food, great staff, beautiful hotel and location.

2026-08-17 • via Tripadvisor
Q
Q7222MOchristopherc • Family
10
Perfect Stay In Venice
Pros:

We absolutely loved our stay at Hotel Palazzo Stern. The hotel is beautiful, full of Venetian character, and exceptionally clean, but what really stood out was the service. From the moment our boat arrived at the private dock, the staff took care of everything. They were incredibly helpful with transportation, restaurant recommendations, and anything else we needed. The complimentary boat ride to Murano was also a wonderful experience. A beautiful hotel, fantastic location, and truly exceptional service. Absolutely worth it and an easy five stars.

2026-08-11 • via Tripadvisor
P
P3067MVkeithb • Solo travel • Los Angeles, California
10
Highly recommended.
Pros:

WONDERFUL stay! Comfortable bed. Highly attentive staff who arranged tickets for Vivaldi for me. Great air conditioning too! Highly recommended!

PERFECT location just off the water taxi stop for easy transfer everywhere through Venice and to and from the airport. Very convenient location. Very happy with my stay.

2026-08-11 • via Tripadvisor