Hotel Palazzo Stern

Hotels
9.6 (523 reviews)
Dorsoduro, 2792 , Venice , it

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Breakfast options limited

Categories

Cleanliness
9.58
Guests expressed satisfaction with the cleanliness and quality of the hotel.
Service
9.95
Numerous reviews highlight the staff's friendliness, helpfulness, and personal touches.
Location
9.79
Many reviews mention the excellent location on the Grand Canal.
Room Quality
9.64
Guests appreciated the spacious, well-furnished rooms with excellent amenities.
Amenities
9.47
Reviews noted high-quality amenities and a lovely terrace.
Value for Money
9.23
Overall, the experience provided value corresponding to the excellent service and location.
Food and Beverage
9.38
Breakfast quality was praised, but there's a suggestion for improvement.
Overall Experience
9.75
General sentiment expresses a high satisfaction with the entire experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:13

Property Description

Canal Views and Rooftop Relaxation
Enjoy the stunning views of the Grand Canal from your traditionally decorated room or unwind in the rooftop hot tub overlooking the picturesque canal.

Historic Charm and Personalized Service
Immerse yourself in the rich history of the building adorned with original frescoes and mosaics while our dedicated staff cater to your every need, from organizing excursions to ensuring a memorable stay.

Convenient Location and Daily Delights
Explore Venice effortlessly with the waterbus stop next to the hotel, and indulge in a delicious a la carte breakfast each morning before strolling to the iconic St. Mark's Square just a stone's throw away.

Experience the allure of Venice at Hotel Palazzo Stern – book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 130 per day.

Location

Guest Reviews

9.6
Based on 523 reviews
Cleanliness: 9.58
Service: 9.95
Location: 9.79
Room Quality: 9.64
Amenities: 9.47
Value for Money: 9.23
Food and Beverage: 9.38
Overall Experience: 9.75
S
Stephen • couple • us
10
Stay in a Palace in Venice - you deserve it!
Pros:

Beautiful Palace and amazing place to stay a little away from the crazy tourist places but accessible if you want to walk there! Friendly people really wonderful views from the terrace by the grand canal and from the balcony!!!

Cons:

Great Place!!

2026-06-15 • via Nuitee
J
James • couple • us
10
2026-06-14 • via Nuitee
I
Ingrid • extended_group • at
8
Perfekter Aufenthalt, bin einmal jährlich in Venedig. Freue mich Palazzo Stern entdeozu haben
Cons:

Habe ein Wasser Taxi v Hotel organisieren lassen, mit der Option 1 ( 250 Euro) Abholung Arrival Hilfe mit Gepäck, hat absolut nicht funktioniert, wir mussten selbst den 1/4 Std Weg zum Water Gate finden und ein anderer Unternehmer hat dann unser Taxi per Tel ausfindig gemacht. Der Abholer behauptete anschließend er hätte mit einer großen Tafel in der Arrival Hall gewartet, was nicht stimmte.

2026-06-13 • via Nuitee
W
Walter • couple • at
8
2026-06-12 • via Nuitee
V
Venice • family_with_children • us
8
beautiful views in a historic setting!
Pros:

staff accommodating requests for room service dinner at night when the dinner service was booked. Dinner itself was very delicious! They also prepared breakfast meal package for when we could not enjoy breakfast on our last day due to needing to catch the train.

Cons:

Price for the room was quite steep, breakfast options could be expanded

2026-06-11 • via Nuitee
S
saracV2322VP • Couples
10
A spectacular stay
Pros:

Venice was the last stop on our honeymoon, and we could not have stayed at a more beautiful location. Right on the Grand Canal (and conveniently close to a vaparetto station as well) , we enjoyed breakfast on the patio every morning and had a wonderful view of Venice from our room. The bathroom was stunning and the hotel itself was a great place to relax at the end of a long day. We loved Palazzo Stern!! 10/10

2026-06-09 • via Tripadvisor
J
JanelleSti91 • Couples
10
Treated like royalty
Pros:

Incredible hotel and patio. The staff go above and beyond, the experience is out of a movie. Every detail is thought out and you feel so spoiled. The hotel organizes a free water taxi to a glass studio in Murano that gives a free tour. The experience is a MUST!

2026-06-08 • via Tripadvisor
G
GoPlaces564928 • Friends getaway
6
Very nice but with a flaw
Pros:

The staff is friendly & helpful. Breakfast on the terrace is very good. Good location with a vap stop a vert short walk away. Our room was very nice. The one negative is the bath tub is also the shower. Extremely high sides make it difficult to get in and out. Tub bottom and tile floor in bath make it all very slick and it felt dangerous. The tub shower brings my rating down. Otherwise all else was very good.

2026-06-08 • via Tripadvisor
V
Voyage586822 • Couples
6
Great Location, But.....
Pros:

The location of the hotel could not be better. We were perfectly situated between the two hot tourist spots in Venice, St. Marks Piazza and Academia, both within a 15 to 20 minute walk. And there were plenty of outdoor cafes nearby that we could enjoy, especially the family-owned and operated Ristorante Oniga. However, please note that the showers are in a bathtub with very high sides requiring persons to climb over to get in and out of the shower. Not good for any mobility-challenged older person. Also note that if there is a bottle of prosecco in your room, you must drink it in your room. We wanted to have it at dinner at the hotel and the bottle was taken away from us and never returned.

2026-06-07 • via Tripadvisor
T
Tourist27297477951 • Friends getaway
10
Wonderful bucket list holiday!
Pros:

Outstanding hotel palazzo. Charming room overlooking the Grand Canal. Excellent service and wonderful breakfast. Can't beat the location.

2026-06-03 • via Tripadvisor
F
Fiona • couple • nz
10
Pros:

Lovely hotel, good location, great service, boat mooring right outside. Lovely room

2026-06-02 • via Nuitee
M
Meeveejee • Family
10
Hotel Palazzo Stern
Pros:

Everything about this hotel was charming and nice. I liked the older look of the hotel with Murano glass chandeliers and huge vases everywhere. The staff at the reception were very courteous and helpful. The only thing that could use improvement was the kitchen staff and service. The location was excellent right next to the canal.

2026-06-01 • via Tripadvisor
C
Carlos • solo_traveller • es
9
2026-06-01 • via Nuitee
G
G4388RThelgab • Couples
8
Frozen but cozy Venice
Pros:

Had a wonderful stay at the hotel for our winter visit in Venice. Despite the cold weather the team made all the effort to make sure we had a marvelous stay. Happy to come back!

2026-05-29 • via Tripadvisor
P
Paddingtontraveller • Couples • Sydney, New South Wales
10
Beautiful hotel in great location
Pros:

A great location on the Grand Canal. The hotel itself is very quiet though it is close to lots of great bars and restaurants. It’s still not far from all the key attractions. It has its own water taxi dock and is right next to a vaporetto stop (Ca Rezzonico). Dorsoduro is a bit less touristy with a lot of students. We had a delightful suite with a bedroom overlooking the Rio del Malpaga and probably the most beautiful bathroom we’ve ever had. High end toiletries. The staff were friendly and helpful. Breakfast was on the terrace overlooking the Grand Canal. We also had dinner there one night which was surprisingly good.

2026-05-28 • via Tripadvisor
K
KathyC691 • Couples
10
Lovely, clean and well appointed hotel with so much old world charm.
Pros:

First time to Venice, stayed at this great, 'old world charm' hotel. Lovely, well appointed room with a view of the Grand Canal. Full Breakfast on the patio was great.
Friendly & helpful staff all around.
Easy to walk to all the main attractions close by.

2026-05-27 • via Tripadvisor
S
sancarlosdoc1 • Friends getaway • Redwood City, California
8
Location can't be beat
Pros:

Very nice hotel. Terrific location. Clean, great beds. Breakfast nothing special. Quality of front office concierge variable. Canal view not worth the extra expense. If you are elderly or not particularly agile ask for a room with a walk in shower. Tubs very difficult and dangerous to exit. Look for online deals as prices vary a lot.

2026-05-26 • via Tripadvisor
L
Louis • solo_traveller • fr
10
2026-05-25 • via Nuitee
P
Paul • family_with_children • fr
8
Pros:

Emplacement exceptionnel. Cadre plein de charme. Terrasse sur le Grand Canal pour petit-déjeuner et dîner.

Cons:

Niveau de service et équipements : correct, sans plus.

2026-05-25 • via Nuitee
D
Deborah • solo_traveller • gb
9
Pros:

Lovely breakfast, super clean and polite, friendly helpful staff.

Cons:

Bathroom was a bit tired looking but functional. Other than that Nothing to complain about

2026-05-25 • via Nuitee