Hilton Garden Inn Albany Medical Center

Hotels
•
Hilton Garden Inn
7.8 (385 reviews)
62 New Scotland Avenue , Albany , US
+1 518-396-3500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location for hospital visits and downtown
Rooms and facility described as clean
Friendly, accommodating staff
Comfortable rooms and beds; some large suites
On-site Starbucks and bar
Complimentary parking
Cons:
Parking limited and exit/gate/key-scan issues required repeated trips to front desk
Road work/noise outside rooms at night for some guests
Some rooms need updating; loud AC units reported
Breakfast buffet described as limited and considered pricey by some
Key-scanning for elevators/parking inconvenient when hands are full
Missing coffee in common areas reported by a guest

Categories

Cleanliness
8.5
Multiple reviewers explicitly called the facility and rooms very clean; cleaning staff described as accommodating (e.g., helped with pet care).
Service
8
Staff frequently described as friendly and helpful (front desk, accommodating cleaning staff); some service friction reported around parking/exit issues that required repeated desk visits.
Location
9
Consistently praised for proximity to Albany Medical Center, downtown, Washington Park and other attractions; ideal for hospital visitors though one reviewer noted the neighborhood can feel sketchy after dark.
Room Quality
7
Rooms often described as large, comfortable and nicely appointed, but some guests reported rooms needing updating and a very loud AC unit; occasional unwanted bed-configuration changes on upgrade.
Amenities
7.5
On-site amenities include a bar, Starbucks, small fitness center and snack shop; free parking is appreciated. One guest reported missing coffee in common areas and the parking/exits rely on key scans that caused problems.
Value for Money
7
Free parking and convenient location are positives, but several guests felt the breakfast buffet was limited and the $15 price was high, lowering perceived value for some.
Food and Beverage
7.2
Food received mixed feedback: one review called breakfast excellent, others found the buffet limited/overpriced; having a bar and Starbucks onsite viewed positively.
Overall Experience
8.2
Overall stays were described as pleasant and many guests would return due to location, cleanliness and helpful staff; parking access issues, occasional noise and some dated room elements reduced the experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location
Connected to Albany Medical Center via an elevated walkway, this hotel in the capital district offers easy access to area attractions.

Nearby Universities and Attractions
Within walking distance, guests can explore Albany College of Pharmacy, College of St. Rose, sports arenas, and museums.

Modern Amenities and Dining
Guests can enjoy in-room conveniences like flat-screen TVs and MP3 docking stations. Dining options such as Bombers Burrito Bar are just a short distance away.

Book your stay at the Albany Medical Center Hilton Garden Inn for a comfortable and convenient experience.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

A reservation for the airport shuttle needs to be made at least 48 hours in advance. You can use the Special Requests box when booking or contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALB

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 385 reviews
Cleanliness: 8.5
Service: 8
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 7
Food and Beverage: 7.2
Overall Experience: 8.2
I
I • couple • us
10
2026-10-31 • via Nuitee
D
Denise • solo_traveller • us
8
2026-10-31 • via Nuitee
S
Stuart • couple • us
10
2026-10-26 • via Nuitee
J
Jeffrey • couple • us
10
Very convenient since we were at the hospital everyday.
Pros:

We had to keep my sons cat for several days and the staff especially the cleaning was very accommodating.

2026-10-18 • via Nuitee
C
Cynthia • family_with_children • us
8
Pros:

The breakfast was excellent, the staff was as well!

Cons:

The road work outside our room at night while we were trying to sleep was very stressful as we had a relative in the Hospital.

2026-10-09 • via Nuitee
D
Dennis Smith • couple • us
9
Overall it was a pleasant place to stay.
Pros:

Room was nice. Facility was clean and quiet. Location was perfect for where I needed to be.

Cons:

The parking was a mess. Not enough spaces to park all the customers cars. The exit is next to impossible to navigate and scan to leave.

2026-10-07 • via Nuitee
O
Ohmar • family_with_children • us
10
2026-09-07 • via Nuitee
J
Jessica • family_with_children • us
9
2026-09-03 • via Nuitee
B
Brittany • extended_group • us
10
2026-08-31 • via Nuitee
M
Matt • family_with_children • us
9
2026-08-23 • via Nuitee
L
Laura • couple • us
8
2026-08-21 • via Nuitee
A
Audrey • extended_group • us
10
We appreciate the cleanliness and amenities. This will be our go-to when visiting our children in Albany!
Pros:

Perfect location, very clean, staff was very friendly and helpful!

2026-08-17 • via Nuitee
W
William • couple • us
6
Good in general
Pros:

The beds were comfortable. Close to the highway. Convenient. It's a great location if you have to go the hospital, which is right next door. LAw school across the street.

Cons:

It's on the not so great side of Albany. Have to drive through alot of sketchy areas to get there which can be intimidating once the sun goes down. We have not had the best results from Hilton hotels generally. It's annoying to have to scan your room key to take the elevator to your floor, especially if you have arms full of stuff like we do. One thing that irritated me was the parking situation. I had to go back to the front desk three times before we could even park, up three flights of stairs. To get in and out of the parking lot you have to scan your room key and we went back three times to tell them that our room key wasn't letting us out where it said EXIT. and it wasn't until the third time back up the stairs that they told us the exit gate hasn't worked for weeks and we had to go back out the same way we entered.

2026-08-17 • via Nuitee
P
Pell • couple • us
6
My stay was below average.
Pros:

The location

Cons:

The room needed updating and the AC unit was very loud.

2026-08-16 • via Nuitee
R
Robert • couple • us
10
We enjoyed everything about the Hilton Garden Inn at the Med Center. Close to everything in Albany.
Pros:

Clean, accessible, friendly staff.

Cons:

Nothing.

2026-08-12 • via Nuitee
D
DING • extended_group • ca
9
The staff were friendly and welcoming throughout my stay. Having a bar and a Starbucks downstairs was a nice bonus and m
Pros:

Conveniently located within walking distance of Washington Park, downtown museums, and public squares.

2026-08-06 • via Nuitee
N
Nancy • solo_traveller • us
9
Pros:

Close to hospital and the dining area was very nice.

Cons:

Online check-in didn't work.

2026-08-03 • via Nuitee
E
Eliza • solo_traveller • us
9
2026-08-03 • via Nuitee
H
hbhakh • Couples • Roanoke, Virginia
8
Good stay
Pros:

We stayed at this property two times in July. It's in a good location, convenient to downtown Albany. Check in was very easy both times and I believe we had the same room, a 1 bedroom suite. The room was very large and nicely appointed. I did note that there was no bar soap in the bathroom, which I view as a negative as I do not use the "bottles of goo" that are mounted in the shower. The front desk staff were very helpful.

There's a small fitness center and restaurant on the ground level. I appreciated that they don't charge for parking, even though the property is in the downtown area. We had Hhonors credit, which I used one time for breakfast. The buffet was very limited, close to what's provided free at Hampton Inns and similar properties. I thought the $15 price was high. We used the rest of our credits in the snack/soda shop.

We would stay at this property again if we're in Albany.

2026-08-02 • via Tripadvisor
K
Karen • solo_traveller • us
10
2026-07-22 • via Nuitee