Sheraton Duluth Hotel

Hotels
•
Sheraton
8.2 (239 reviews)
301 East Superior Street , Duluth , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great atmosphere
Modern rooms
Helpful concierge
Close to restaurants
Cons:
Poor cleanliness
Bad service
No microwaves
Location safety concerns

Categories

Cleanliness
7.45
Many negative mentions regarding cleanliness, including dirty floors and blood marks.
Service
6.95
Poor service experiences highlighted with unhelpful front desk staff and slow restaurant service.
Location
8.45
Mixed feelings about the location; some reviews noted it was decent but others mentioned safety concerns.
Room Quality
8.95
Rooms are described as modern and nice despite some issues with the door lock.
Amenities
8.95
Amenities like coffee and food are mentioned positively, but issues arose regarding microwaves.
Value for Money
7.95
Some value observed but concerns regarding extra charges for microwaves and service.
Food and Beverage
7.95
Food was described as excellent, but service for breakfast was noted as slow.
Overall Experience
8.95
Overall a fun stay with good elements but marred by several negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:12

Property Description

Luxurious Accommodations with Stunning Views

Indoor Pool and Fine Dining

Convenient Location and Modern Amenities

Experience the epitome of luxury at Sheraton Duluth Hotel, where each room offers breathtaking views of Lake Superior or the city skyline. Indulge in a relaxing swim in the indoor pool, savor delicious local cuisine at Restaurant 301, and stay active at the fitness center. With a prime location in the city center and modern amenities like a hot tub and business center, your stay at Duluth Sheraton Hotel is guaranteed to be memorable. Book now to elevate your travel experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DLH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 239 reviews
Cleanliness: 7.45
Service: 6.95
Location: 8.45
Room Quality: 8.95
Amenities: 8.95
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 8.95
L
Lakeya • couple • us
5
Won’t happen again this place nickel and dime you. The only thing you get complementary is parking and you still gotta w
Pros:

301 restaurant.

Cons:

Always noisy
Kids running down the hallway yelling.

2026-06-08 • via Nuitee
R
RDCononver • Business • Flanders, Morris County, New Jersey
8
Great Stay
Pros:

Add a coworkers urging I moved to a hotel downtown, which was a great move as there is much within a short walking distance of the Sheraton. Overall, the hotel was great from check-in where the front desk staff was very friendly and helpful to check out. I really enjoyed the shower, good water, pressure, hot water and a overall clean bathroom. The room was large bed, quite comfortable and in incredible view of the lake from the upper floors. There is a small work table as well as a couch, making it a very comfortable and functional room.

The hotel restaurant was also very good for dinner. The Sheraton club lounge had a good breakfast, hot coffee, and a friendly hostess.

I would definitely consider staying again and recommend this hotel

2026-06-01 • via Tripadvisor
H
Heather • solo_traveller • us
10
2026-05-25 • via Nuitee
T
Trenton • couple • us
1
2026-05-06 • via Nuitee
S
Sumontha • solo_traveller • us
10
2026-04-19 • via Nuitee
S
Stephanie • family_with_children • us
8
2026-02-23 • via Nuitee
N
N6299PQannc • Family • United States
10
Emergency Stay
Pros:

Very nice and accommodating service for the emergent stay we had while my husband was in the hospital. Thank you so much!

2026-02-02 • via Tripadvisor
G
Gail • extended_group • us
8
2026-01-19 • via Nuitee
B
Billy • extended_group • us
10
A great, easy and fun stay
Pros:

Great atmosphere and concierge was helpful with introduction to building and how parking worked.

Cons:

We liked everything about the property

2026-01-01 • via Nuitee
I
I3732GKelib • Couples
10
Thanksgiving Stay
Pros:

My wife and I had a wonderful time here - the room was clean, the staff was exceptional, and the accessibility was super easy. However, what is most impressive is that we purchased an add-on for the room (hot chocolate upon arrival) and in the mix of the busy day it was forgotten. Less than I week later we received a box from the Sheraton with hot chocolate mix, home-made cookies, candy, and a hand-written card. They went above and beyond customer service - and I am still in shock with their thoughtfulness for someone like myself. Thank you!!!

2025-12-08 • via Tripadvisor
K
Kellie • couple • us
10
a great hotel in Downtown Duluth
Pros:

I love being able to walk to the different stores and restaurants

Cons:

nothing

2025-11-04 • via Nuitee
4
459karir • Couples
4
Not our favorite part of town…
Pros:

We stayed here recently when in town for a wedding. We normally stay down by the lake, this place offered a group rate with the wedding. Really wish we stuck to what we knew!
The hotel is fairly modern / updated which was nice and our room was nice but (1) the door didn’t lock properly and the maintenance guys didn’t resolve the issue when they came and (2) it is in an area of Duluth that had a tougher crowd than you see in the more touristy areas by the lake. Our room even had a sign by the door reminding you to use both the deadbolt and the slider when in the room.
Parking is in a ramp connected to the hotel; it was free for us but the front desk warned that is changing soon and likely to have a parking fee.
If this was our first impression of Duluth, we may not have wanted to go back to the area, honestly…

2025-11-02 • via Tripadvisor
L
Latique
10
Pros:

Wonderful staff! Clean room and awesome club lounge.

2025-10-10 • via Nuitee
S
Steve • family_with_children • us
10
Pros:

Great host. Clean. Safe. Great coffee! Food excellent.

Cons:

Had to leave. Wanted to stay longer

2025-10-10 • via Nuitee
M
Michelle • partner
10
Pros:

Staff was very friendly and knowledgeable. Room was okay. Was hoping for a better view as the hotel didn’t seem busy. Was put in a room overlooking the parking ramp.

2025-10-09 • via Nuitee
G
gabriela • family_with_children • us
9
2025-10-07 • via Nuitee
J
Jennifer
10
Pros:

Clean room, comfortable bed, nice lobby bar

2025-10-04 • via Nuitee
A
Alma
2
Pros:

TV Remote control was not working(tv turning on & off on its own) not able to change Channels, tv screen black and still hear it.
Dirty floor, dirty toilet, bathroom door knob broken fell on floor when closing the door.

2025-09-16 • via Nuitee
J
Jenny • family
10
Pros:

Friendly and accommodating staff

2025-09-09 • via Nuitee
7
711rogerv • Family
2
Blood marks on my bed cover sheets
Pros:

After find this in my room, instead of calling The Sheraton Hotel, I'd call it The poor Motel in the old town by the corner.

What a sad situation, what an unpleasant experience.

And I'm not gonna say thank you for this.

Room #318

2025-08-31 • via Tripadvisor