Copthorne Hotel and Resort Bay Of Islands

Hotels
•
Copthorne Hotels
7.9 (3637 reviews)
1 Tau Henare Drive, Waitangi , Paihia , NZ

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room sizes
Value for money concerns

Categories

Cleanliness
6.23
Several reviews mentioned issues with cleanliness, particularly in bathrooms.
Service
8.7
Most reviews praised staff's friendliness and helpfulness.
Location
8.74
Guests consistently highlighted the beautiful and convenient location.
Room Quality
7.19
While some rooms had good views, others were criticized for being small and dated.
Amenities
8.22
Amenities received positive remarks, especially pools and spas.
Value for Money
7.18
Mixed reviews regarding value, with some feeling certain amenities were overpriced.
Food and Beverage
8.23
The buffet breakfast was praised for quality; however, a few found it expensive.
Overall Experience
8.7
Guests expressed generally positive sentiments about their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:53

Property Description

Scenic Waterfront Location
Located next to the historic Waitangi Treaty Grounds, Copthorne Hotel & Resort Bay of Islands offers stunning views of the Bay of Islands or the hotel's peaceful gardens from all rooms and suites.

Abundance of Activities
With a golf course, native bush walks, and world-class fishing sites nearby, guests can immerse themselves in the beauty of the area.

Luxurious Onsite Amenities
From a tennis court and lagoon-style swimming pool to a hot tub and massage studio, the hotel provides ample opportunities for relaxation and recreation. Indulge in delicious dining at Jimmy Cook's Kitchen restaurant and Café & Bar during your stay.

Experience the beauty and luxury of Copthorne Hotel & Resort Bay of Islands - book now for an unforgettable getaway.

Important information:

Please note that there is a 2% charge when you pay with a Visa or Mastercard.

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Please note that the property doesn't have air-conditioning.

A refundable cash deposit of NZD 50 or a credit card pre-authorization of NZD 50 is needed per night.

Please note that the pre-authorization charge will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

7.9
Based on 3637 reviews
Cleanliness: 6.23
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.7
M
Murray • couple • nz
7
Good for the most part
Pros:

Its location

Cons:

The noisey people next door to our room

2026-09-19 • via Nuitee
Z
zixuan • couple • nz
5
Views amazing but not hygienic enough
Pros:

The view is amazing and facilities are good, nice pool and tennis courts.

Cons:

Room itself is too dirty, carpet, curtains even the duvet covers has lots stains on it and bathroom has lots of insect

2026-09-19 • via Nuitee
J
Jamie • couple • au
5
Lovely location, lovely staff facilities in room just tired and needing upgrade
Pros:

Location

Cons:

Room needed upgrading - carpet and bathroom.

2026-09-19 • via Nuitee
C
Colin • solo_traveller • nz
8
Very nice stay, I would stay again
Pros:

The view from the room was exceptional, such a lovely outlook to wake up to.

Cons:

The bathroom was a bit tired with a low shower head and grubby tile grout.

2026-09-19 • via Nuitee
H
HEATHER • couple • nz
10
Loved it. Will be back
Pros:

Food, staff and setting were exceptional

Cons:

Loved it all

2026-09-18 • via Nuitee
K
Kiri • solo_traveller • nz
10
Our little getaway
Pros:

Everything about this place☺️ staff are very friendly

Cons:

Nothing i didnt like

2026-09-16 • via Nuitee
A
Amber • couple • nz
8
2026-09-16 • via Nuitee
M
Matt • solo_traveller • nz
10
2026-09-16 • via Nuitee
M
Maihi • solo_traveller • nz
10
2026-09-14 • via Nuitee
A
Amelia • family_with_children • nz
10
Our favourite place to come and rest
Pros:

Location, Spa & Pools

Cons:

None

2026-09-14 • via Nuitee
L
Levi • family_with_children • nz
10
2026-09-13 • via Nuitee
M
Michael • solo_traveller • nz
10
Pros:

Being upgraded to a sea view room. The room was beautiful, and the view was amazing. Buffet breakfast was great.

2026-09-13 • via Nuitee
K
Kiri • solo_traveller • nz
10
Great stay!😍
Pros:

From the staff at recption, to the restraunt front staff and the cleaners, so very friendly and professional ☺️ they attend to you right away no waiting around and greet you warmly..the room we had was very clean we got a complimentary room upgrade the view was Beautiful! and the entire Hotel everything was great! Very family friendly, the breakfast buffet was Yummy GREAT selection! Hot food and cold breakfasts juices😍 A handy guest laundry hehe! Was a Plus plus ✌️ the out door area nice place to chill, Lovely heated Pool great to finish off the day closes at 10pm 😍 very clean and tidy Hotel, and Calm place the vibe is peaceful, Cant wait to bring the rest of my family here 🤭
We've already booked our next trip🥳

Cons:

Maybe just the showers water pressure but not a big deal lol

2026-09-13 • via Nuitee
W
Waetford • solo_traveller • nz
7
2026-09-13 • via Nuitee
S
SHILOH • couple • au
10
2026-09-09 • via Nuitee
S
Sylvia • couple • au
7
Great location. Come summertime, will be a great option for families of all ages. Besides the cleanliness not being to s
Pros:

Location, views, plenty of pool options, buffet breakfast.

Cons:

Room could have been cleaner, sticky residue on benches, looked like room wasn't vacuumed from stay prior.

2026-09-09 • via Nuitee
G
George • couple • nz
7
Ok
Pros:

Clean

Cons:

Overall, we had an okay stay. The place was comfortable, although it did feel a little dated and could benefit from some updating.
One small issue we experienced was with the TV. Unfortunately, we weren’t able to connect our mobile phone to it. Perhaps upgrading to a newer smart TV with built-in access to popular streaming apps would make things easier and more convenient for guests, rather than requiring them

2026-09-09 • via Nuitee
M
Michael • solo_traveller • nz
9
2026-09-08 • via Nuitee
B
Bryan • solo_traveller • nz
5
2026-09-07 • via Nuitee
R
Rangi • solo_traveller • nz
7
Scenery Perfect
Pros:

The area.

Cons:

How small the spa was. Pools weren't warm temp. But in saying that, they were crisp nice. But pretty dirty.

2026-09-06 • via Nuitee