Copthorne Hotel and Resort Bay Of Islands

Hotels
Copthorne Hotels
7.9 (3577 reviews)
1 Tau Henare Drive, Waitangi , Paihia , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room sizes
Value for money concerns

Categories

Cleanliness
6.23
Several reviews mentioned issues with cleanliness, particularly in bathrooms.
Service
8.7
Most reviews praised staff's friendliness and helpfulness.
Location
8.74
Guests consistently highlighted the beautiful and convenient location.
Room Quality
7.19
While some rooms had good views, others were criticized for being small and dated.
Amenities
8.22
Amenities received positive remarks, especially pools and spas.
Value for Money
7.18
Mixed reviews regarding value, with some feeling certain amenities were overpriced.
Food and Beverage
8.23
The buffet breakfast was praised for quality; however, a few found it expensive.
Overall Experience
8.7
Guests expressed generally positive sentiments about their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:53

Property Description

Scenic Waterfront Location
Located next to the historic Waitangi Treaty Grounds, Copthorne Hotel & Resort Bay of Islands offers stunning views of the Bay of Islands or the hotel's peaceful gardens from all rooms and suites.

Abundance of Activities
With a golf course, native bush walks, and world-class fishing sites nearby, guests can immerse themselves in the beauty of the area.

Luxurious Onsite Amenities
From a tennis court and lagoon-style swimming pool to a hot tub and massage studio, the hotel provides ample opportunities for relaxation and recreation. Indulge in delicious dining at Jimmy Cook's Kitchen restaurant and Café & Bar during your stay.

Experience the beauty and luxury of Copthorne Hotel & Resort Bay of Islands - book now for an unforgettable getaway.

Important information:

Please note that there is a 2% charge when you pay with a Visa or Mastercard.

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Please note that the property doesn't have air-conditioning.

A refundable cash deposit of NZD 50 or a credit card pre-authorization of NZD 50 is needed per night.

Please note that the pre-authorization charge will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 3577 reviews
Cleanliness: 6.23
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.7
H
Heather couple nz
10
Brilliant
Pros:

Property is amazing, beautiful views of the sea and harbour all around.

2026-07-24 via Nuitee
H
Heather family_with_children nz
10
Look forward to returning soon.
Pros:

Rooms are spacious, magnificent views all around.
Breakfast buffet is delicious. Facilities are fantastic, out door pool, spa, exterior decor.
And big thank you to all the house keepers, who are amazing staff, they are so welcoming, always there to help if your needing and greets you with a smile.
Thank you Copthorne Hotel staff for having us as guests and will definitely be returning soon.

2026-07-24 via Nuitee
R
Robynne solo_traveller nz
8
2026-07-23 via Nuitee
R
Riapeti family_with_children nz
10
Great location, amazing staff and close to amenities.
Pros:

Close to amenities and Spa pools

Cons:

N/A

2026-07-23 via Nuitee
L
Lisa solo_traveller nz
10
2026-07-22 via Nuitee
L
Liana family_with_children nz
5
Pretty disappointed.
Pros:

The area and pools

Cons:

Our room wasn't in poor condition and the staff weren't very friendly or helpful

2026-07-22 via Nuitee
S
Sharma couple nz
10
Love love loved everything
Pros:

Absolutely everything was amazing best stay I’ve had… love everything

Cons:

The fact I had to go home

2026-07-21 via Nuitee
G
Georgina couple nz
8
Nice place to relax.
Pros:

The breakfast buffet every morning was great. Glad there was a guest laundry. Checked out the Waitangi grounds, visited Kerikeri and spent a day in Russell.

Cons:

Wish there had been a gym.

2026-07-21 via Nuitee
T
Thompson couple nz
8
2026-07-21 via Nuitee
R
Rahera couple nz
7
Pros:

The view

Cons:

How little the rooms are

2026-07-21 via Nuitee
K
KA solo_traveller nz
6
Pros:

We like their restaurant food and service.
The little warm water pool

Cons:

The lady at the reception when we check out try to overcharge us. When we asked multiple times also she said yes you to pay this amount. When i ask for breakdown of qustiin it was double charged us 2x$50 instead of 1 . No proper apology or anything received even though the mistake from them. Rooms where very small and can hear people walking outside because of flooring ? We can hear shoe steps sound all night.

2026-07-20 via Nuitee
G
Gay couple nz
10
great stay will stay again
Pros:

room was great, restaurant had nice food

Cons:

all good

2026-07-20 via Nuitee
K
Kaela family_with_children nz
10
2026-07-20 via Nuitee
L
Linka couple nz
10
2026-07-20 via Nuitee
K
Kemp couple nz
7
2026-07-19 via Nuitee
A
Ashley couple nz
10
2026-07-19 via Nuitee
A
Abigail solo_traveller nz
10
Pros:

Staff are genuinely lovely

2026-07-18 via Nuitee
K
kat solo_traveller nz
4
Pros:

The grounds are always lovely

Cons:

Children running up and down the halls slamming doors
Ants in our room
Bath could of been cleaner

2026-07-18 via Nuitee
Y
yexin family_with_children cn
10
2026-07-17 via Nuitee
F
Fifield solo_traveller nz
10
Pros:

Loved the porch bit and sitting out to see the sea and the pool view. Love the spa, would be amazing for a heated pool 🤩

Cons:

There was a whole biscuit on the floor 🤣 bit worrying for cleanliness 😆 and wish their was a microwave
Why are the toilets so close to the wall 😆

2026-07-17 via Nuitee