Copthorne Hotel and Resort Bay Of Islands

Hotels
•
Copthorne Hotels
7.9 (3637 reviews)
1 Tau Henare Drive, Waitangi , Paihia , NZ

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Cleanliness issues
Small room sizes
Value for money concerns

Categories

Cleanliness
6.23
Several reviews mentioned issues with cleanliness, particularly in bathrooms.
Service
8.7
Most reviews praised staff's friendliness and helpfulness.
Location
8.74
Guests consistently highlighted the beautiful and convenient location.
Room Quality
7.19
While some rooms had good views, others were criticized for being small and dated.
Amenities
8.22
Amenities received positive remarks, especially pools and spas.
Value for Money
7.18
Mixed reviews regarding value, with some feeling certain amenities were overpriced.
Food and Beverage
8.23
The buffet breakfast was praised for quality; however, a few found it expensive.
Overall Experience
8.7
Guests expressed generally positive sentiments about their stay, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:53

Property Description

Scenic Waterfront Location
Located next to the historic Waitangi Treaty Grounds, Copthorne Hotel & Resort Bay of Islands offers stunning views of the Bay of Islands or the hotel's peaceful gardens from all rooms and suites.

Abundance of Activities
With a golf course, native bush walks, and world-class fishing sites nearby, guests can immerse themselves in the beauty of the area.

Luxurious Onsite Amenities
From a tennis court and lagoon-style swimming pool to a hot tub and massage studio, the hotel provides ample opportunities for relaxation and recreation. Indulge in delicious dining at Jimmy Cook's Kitchen restaurant and Café & Bar during your stay.

Experience the beauty and luxury of Copthorne Hotel & Resort Bay of Islands - book now for an unforgettable getaway.

Important information:

Please note that there is a 2% charge when you pay with a Visa or Mastercard.

Please note that a valid credit card corresponding to the name on the booking is required at check-in.

Please note that the property doesn't have air-conditioning.

A refundable cash deposit of NZD 50 or a credit card pre-authorization of NZD 50 is needed per night.

Please note that the pre-authorization charge will be returned to the guest following check-out. It may take some time for it to appear in the guest's account.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

7.9
Based on 3637 reviews
Cleanliness: 6.23
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 8.7
L
Linn • solo_traveller • au
8
Excellent apart from the noise aspect.
Pros:

VERY comfortable mattress. Staff were friendly, helpful and professional. Happy hour and meal specials were great.

Cons:

Noise. The doors (which are heavy, which is good) slam shut. Soft close would be a welcome upgrade as every time someone leaves their room there is a very noisy bang. It would be good if guests were reminded to keep their children relatively quiet while using the corridors outside rooms and young guests as well. Yelling and screaming down the halls is really intrusive to other guests. Maybe there is a sound proofing issue for the rooms which needs to be addressed as this noise even permeated through noise cancelling headphones...

2026-10-31 • via Nuitee
C
Cathy • family_with_children • nz
4
Pros:

Comfortable beds, good location. Great swimming pool, didn't try the spa though.

Cons:

Two things 1)Be prepared to bring your own milk! YES! For that price per night, if you dont like powdered "creamer" grab your own bottle of milk. Contacted after hours, said they would drop milk in next morning, nothing and we stayed for two nights. 2) YES as advertised the building does creak, bang, groan (timber) and sometimes the bang in the middle of the night is quite loud. Thing is, you dont know when it's going to "bang" so just be prepared.

2026-10-30 • via Nuitee
N
Navniel • couple • nz
5
2026-10-30 • via Nuitee
K
Krystal • family_with_children • nz
10
Meh
Pros:

The staff amazing and the buffet breakfast

Cons:

The bed room was small . No kitchen sink . A bit pricey for 2 nights in a stuido

2026-10-29 • via Nuitee
D
Danilo • couple • nz
8
2026-10-29 • via Nuitee
S
Sandra • couple • au
10
2026-10-29 • via Nuitee
L
Lawrence • couple • nz
9
Great location, spacious room and fantastic staff
Pros:

Spacious, good facilities, great staff

Cons:

The night lamp did not have a visible button to turn off. Cobweb above the TV area.

2026-10-29 • via Nuitee
G
Gary-Wendy • family_with_children • au
9
Pros:

Perfect location and facility to make the most of the Bay of Islands experiences. Very helpful staff.

Cons:

Lack of cleaning staff over Labour Day Long weekend.

2026-10-29 • via Nuitee
C
Carmen • couple • nz
10
2026-10-29 • via Nuitee
K
Kathryn • family_with_children • nz
8
A peaceful night in Waitangi
Pros:

We had a quiet & private room with lovely bush views. The beds were very comfortable & we both slept well.

Cons:

It was long way to walk to our room & the door was very heavy which made it hard to negotiate & get our suitcases inside. Climbing into the bath to.have a shower was a bit awkward as we are both over 70 years.

2026-10-28 • via Nuitee
R
Robert • couple • nz
10
Great place for a.much needed getaway.
Pros:

Beautiful location. Close to everything.
The breakfast was amazing

Cons:

No complaints

2026-10-28 • via Nuitee
T
Tia • couple • nz
10
Great no issues
Pros:

Very clean and welcoming staff, great buffet will be back again

2026-10-28 • via Nuitee
T
Talia • family_with_children • nz
10
Perfect family get away for you and your little ones
Pros:

Everything was lovely! The staff, services and room. We look forward to coming back and booking again 😊

2026-10-28 • via Nuitee
L
Lorraine • solo_traveller • za
9
Stay at Copthorne
Pros:

Very relaxing atmosphere. Good for a weekend getaway. Beautiful views and close to shops.

Cons:

Breakfast was a bit disappointing, not much varieties. Scrambled eggs were undercooked.

2026-10-27 • via Nuitee
C
Cindy • family_with_children • za
9
Pros:

Food was good
Location
Views are great

Cons:

Not something I didn't like, but maybe a play area for under 4's would be great

2026-10-26 • via Nuitee
C
Chapman • family_with_children • nz
7
Value for money; great location.
Pros:

Location - good facilities

Cons:

Rooms need some maintenance. Light socket falling out of ceiling, slider door that went out onto deck in sea view rooms was hard to open. Dead bolt just fell out. Pillows were terrible. Hard and lumpy. Room 209.

2026-10-25 • via Nuitee
T
Tina • couple • nz
10
Great facilities and comfortable rooms. Happy hour at the bar for 2 hours each evening. Nice walks.
Pros:

Close to the Waitangi grounds. Pool and spa was beautiful.

Cons:

The receptionist that checked us in was not friendly nor helpful. Her face gave an impression that she hatted her job.

2026-10-25 • via Nuitee
A
Anesca • family_with_children • nz
9
Lovely
Pros:

Loved it

Cons:

Looked everything

2026-10-24 • via Nuitee
J
Jacqueline • solo_traveller • nz
4
2026-10-24 • via Nuitee
J
Julia Umaga • family_with_children • nz
5
Pros:

Location, views and conservatory in the rooms. Reception staff great.

Cons:

Glass on the floor of one of our rooms but staff came and vacuumed it but perhaps moving us due to having kids in that room should've been a better option.

2026-10-23 • via Nuitee