ARCOTEL Rubin Hamburg

Hotels
8.2 (9191 reviews)
Steindamm 63 , Hamburg , de
+49402419290

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Comfortable rooms
Cons:
Unsafe surroundings
Poor cleanliness in the area

Categories

Cleanliness
7.53
Several reviews indicated poor cleanliness around the hotel due to nearby drug activity and lack of room service.
Service
9
Multiple reviews praised the friendly and helpful hotel staff.
Location
7.04
The location was praised for being central, but the surrounding area was seen as unsafe due to drug activity.
Room Quality
8.49
Rooms were described as comfortable and clean by many guests.
Amenities
8.02
Amenities were mentioned positively, though some rooms mentioned the lack of modern features like smart TVs.
Value for Money
8.48
Based on the overall experience, many guests felt they received good value for their stay.
Food and Beverage
9.03
The breakfast was frequently highlighted as excellent and very satisfying.
Overall Experience
8
Overall, guests had a mix of experiences, with some praises overshadowed by location concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:41

Property Description

Luxurious Accommodations

Named after the German word for ruby, the 4-star superior ARCOTEL Rubin offers spacious rooms with flat-screen TVs, soundproofed windows, and elegant leather furnishings. The red-themed decor adds a touch of sophistication to your stay.

Vibrant Location

Situated in Hamburg's lively St. Georg district, the hotel is just a short walk from Hamburg Central Station and the bustling Lange Reihe street with its variety of shops and cafés. Explore the vibrant neighborhood or take a leisurely stroll to the picturesque Außenalster Lake.

Relaxing Amenities

Unwind after a day of sightseeing at the on-site bar, where you can savor delicious cocktails and beers in a cozy atmosphere. Whether you're here for business or leisure, ARCOTEL Rubin promises a comfortable and memorable stay.

Book your stay at ARCOTEL Rubin now for a delightful experience in Hamburg!

Important information:

-When booking 10 rooms or more, different policies and additional supplements may apply.

-Please note that the photographs shown are examples of each room category and the actual appearance of the room may vary. Your booking does not reserve a specific room, only the room category.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 24 per day.

Location

Guest Reviews

8.2
Based on 9191 reviews
Cleanliness: 7.53
Service: 9
Location: 7.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 8
T
Thomas • solo_traveller • de
9
2026-07-04 • via Nuitee
R
Ron • solo_traveller • ch
9
Perfekt für 2 drei Nächte in Hamburg
Pros:

Perfekte Suite gut ausgestattet bequemes Bett und schönes Bad. Sehr gutes reichhaltiges Frühstück. Nette Service Leute und Reception .

Cons:

Umgebung des Hotels ist wie in Kalkutta. Schwieriges finden des Parkhauses. Hohe Kosten für ein Auto sonst Parkplatz ok.

2026-07-04 • via Nuitee
.
..,- • solo_traveller • de
8
Pros:

Alles reibungslos
schönes Zimmer obere Etage

Cons:

Bisschen abgewohnt
Hoher Preis

2026-07-04 • via Nuitee
L
LIHUI • couple • cn
10
Pros:

早餐美味，品种多。房间干净整洁。服务人员热情友好。

2026-07-03 • via Nuitee
D
Dagmar • couple • de
10
Pros:

Rundum war alles super. Das Zimmer groß, die Lage zur Innenalster, das Frühstück, kann man wirklich weiterempfehlen

Cons:

-----

2026-07-03 • via Nuitee
R
Roman • solo_traveller • ua
10
2026-07-03 • via Nuitee
P
Paul • solo_traveller • gb
8
Comfortable hotel near the station
Pros:

Friendly staff, convenient location not far from station, large room

Cons:

Aircon temperature couldn't be adjusted, small TV, default was no cleaning of rooms unless requested but only a day's worth of tea and coffee provided

2026-07-03 • via Nuitee
T
Tricia • solo_traveller • ie
7
Review
Pros:

The rooms were very spacious and comfortable. Breakfast was plentiful and the hotel is easily reached from Hamburg station.

Cons:

We were unable to get food in the hotel outside of breakfast times.

2026-07-02 • via Nuitee
M
Matthew • solo_traveller • gb
8
Pros:

The hotel had good facilities and the team were very helpful. Great size modern rooms. Bed and pillows were very comfortable.

Cons:

The location is very poor the short walk from here to the main station is through an area of homeless, drunks and drug users which is very intimidating. The breakfast was repetitive and although a decent selection was standard. The seating in the reception area is very uncomfortable. The air conditioning was not very effective and leaving the window open was not a good alternative as police sirens blasted every few minutes well into the early morning.

2026-07-02 • via Nuitee
G
Giga • family_with_children • ge
10
2026-07-02 • via Nuitee
J
Journey733152 • Solo travel
2
Bad experience
Pros:

One of the rooms facilities advertised is the air conditioning, obviously its a fan blowing hot air, while I booked this hotel and €230 for the airco..
Avoid very bad experience

2026-07-01 • via Tripadvisor
I
Iman • solo_traveller • dk
8
2026-07-01 • via Nuitee
R
Reza Alaie Kalajahi • extended_group • de
8
2026-07-01 • via Nuitee
D
Doug • couple • us
8
Clean comfortable reasonably priced room within walking distance of main train station.
Pros:

Clean comfortable room. We were there during the heat wave and the AC kept the room comfortable.

2026-07-01 • via Nuitee
F
Friedrich • solo_traveller • de
7
2026-07-01 • via Nuitee
L
Laurence • couple • fr
8
2026-06-30 • via Nuitee
L
Luca • solo_traveller • it
9
Pros:

Tutto, tranne la Moquette

Cons:

Moquette

2026-06-30 • via Nuitee
J
Jakob • family_with_children • dk
9
Kan anbefales.
Pros:

Flot morgenmad ,der manglede ikke noget .

Cons:

Intet at bemærke

2026-06-29 • via Nuitee
L
Lisa • family_with_children • de
7
Pros:

(1) Zimmer großzügig geschnitten
(2) Klimaanlage
(3) Wasser/ Obst am Empfang

Cons:

(1) „Standardfrühstück“ für 24 € (Preis- Leistung)
(2) enge und Preis der Tiefgarage (24 € pro Tag)

2026-06-29 • via Nuitee
M
Marco • solo_traveller • de
9
2026-06-29 • via Nuitee