ARCOTEL Rubin Hamburg

Hotels
8.2 (8962 reviews)
Steindamm 63 , Hamburg , de

listing image 1
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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Comfortable rooms
Cons:
Unsafe surroundings
Poor cleanliness in the area

Categories

Cleanliness
7.53
Several reviews indicated poor cleanliness around the hotel due to nearby drug activity and lack of room service.
Service
9
Multiple reviews praised the friendly and helpful hotel staff.
Location
7.04
The location was praised for being central, but the surrounding area was seen as unsafe due to drug activity.
Room Quality
8.49
Rooms were described as comfortable and clean by many guests.
Amenities
8.02
Amenities were mentioned positively, though some rooms mentioned the lack of modern features like smart TVs.
Value for Money
8.48
Based on the overall experience, many guests felt they received good value for their stay.
Food and Beverage
9.03
The breakfast was frequently highlighted as excellent and very satisfying.
Overall Experience
8
Overall, guests had a mix of experiences, with some praises overshadowed by location concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:41

Property Description

Luxurious Accommodations

Named after the German word for ruby, the 4-star superior ARCOTEL Rubin offers spacious rooms with flat-screen TVs, soundproofed windows, and elegant leather furnishings. The red-themed decor adds a touch of sophistication to your stay.

Vibrant Location

Situated in Hamburg's lively St. Georg district, the hotel is just a short walk from Hamburg Central Station and the bustling Lange Reihe street with its variety of shops and cafés. Explore the vibrant neighborhood or take a leisurely stroll to the picturesque Außenalster Lake.

Relaxing Amenities

Unwind after a day of sightseeing at the on-site bar, where you can savor delicious cocktails and beers in a cozy atmosphere. Whether you're here for business or leisure, ARCOTEL Rubin promises a comfortable and memorable stay.

Book your stay at ARCOTEL Rubin now for a delightful experience in Hamburg!

Important information:

-When booking 10 rooms or more, different policies and additional supplements may apply.

-Please note that the photographs shown are examples of each room category and the actual appearance of the room may vary. Your booking does not reserve a specific room, only the room category.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 24 per day.

Location

Guest Reviews

8.2
Based on 8962 reviews
Cleanliness: 7.53
Service: 9
Location: 7.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 8
H
Henrik • extended_group • se
8
Bra välstädat och prisvärt
Pros:

Bra läge inte mitt i stan

Cons:

Lite svårt med parkering

2026-05-23 • via Nuitee
P
Patrick • solo_traveller • ie
9
2026-05-23 • via Nuitee
R
Rene • solo_traveller • dk
10
2026-05-23 • via Nuitee
R
Ralf • solo_traveller • de
7
2026-05-23 • via Nuitee
A
Anton • couple • dk
10
Pros:

Alt var fremragende. Morgenmad, værelset og personalet var rigtig skønt.

Cons:

Fortæl at parkeringen koster penge på forhånd og så manglede der også et køleskab på værelset.

2026-05-22 • via Nuitee
D
Dennis • couple • de
9
2026-05-22 • via Nuitee
M
Mandy • solo_traveller • de
7
2026-05-21 • via Nuitee
M
Markus • solo_traveller • de
8
2026-05-21 • via Nuitee
R
Remlinger • solo_traveller • de
6
2026-05-21 • via Nuitee
P
Paulo Roberto de • couple • br
1
Tentei antecipar a data da hospedagem em virtude do cancelamento de um Cruzeiro por parte da MSC. Escrevi para o hotel e
2026-05-21 • via Nuitee
C
Craig • extended_group • gb
10
2026-05-20 • via Nuitee
V
Volodymyr • solo_traveller • ua
10
Pros:

Good location, breakfast and friendly staff.

2026-05-20 • via Nuitee
S
Sascha • extended_group • de
8
2026-05-20 • via Nuitee
T
Tobias • couple • se
8
2026-05-20 • via Nuitee
S
Stephan • solo_traveller • de
9
2026-05-19 • via Nuitee
T
Thomas • extended_group • at
8
2026-05-19 • via Nuitee
A
abramovic • couple • hr
7
2026-05-19 • via Nuitee
L
Laura • solo_traveller • de
7
Pros:

Bequeme Betten, Klimaanlage, schallisolierte Fenster

Cons:

Unter dem Waschbecken trat Wasser aus, die Lage war zwar zentral, aber in einem sehr furchteinflößendem Viertel, es war sehr warm in dem Zimmer

2026-05-19 • via Nuitee
I
Izabella • family_with_children • ru
10
Pros:

Яблоки на ресепшен!
Говорят по русски на ресепшен
Приняли письмо и передали сразу!
Чайник в номере
Чисто , красиво в отеле!

Cons:

Уборку надо заказывать отдельно, если не скажешь что нужно убираться убираться не будут. В номере не предусмотрена бутылка воды. Самое ужасное это дорога к вокзалу, где куча маргиналов, вечером было страшно выйти

2026-05-19 • via Nuitee
A
Axel • couple • de
7
2026-05-18 • via Nuitee