ARCOTEL Rubin Hamburg

Hotels
8.2 (9466 reviews)
Steindamm 63 , Hamburg , DE
+49 40 2419290

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Comfortable rooms
Cons:
Unsafe surroundings
Poor cleanliness in the area

Categories

Cleanliness
7.53
Several reviews indicated poor cleanliness around the hotel due to nearby drug activity and lack of room service.
Service
9
Multiple reviews praised the friendly and helpful hotel staff.
Location
7.04
The location was praised for being central, but the surrounding area was seen as unsafe due to drug activity.
Room Quality
8.49
Rooms were described as comfortable and clean by many guests.
Amenities
8.02
Amenities were mentioned positively, though some rooms mentioned the lack of modern features like smart TVs.
Value for Money
8.48
Based on the overall experience, many guests felt they received good value for their stay.
Food and Beverage
9.03
The breakfast was frequently highlighted as excellent and very satisfying.
Overall Experience
8
Overall, guests had a mix of experiences, with some praises overshadowed by location concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 12:41

Property Description

Luxurious Accommodations

Named after the German word for ruby, the 4-star superior ARCOTEL Rubin offers spacious rooms with flat-screen TVs, soundproofed windows, and elegant leather furnishings. The red-themed decor adds a touch of sophistication to your stay.

Vibrant Location

Situated in Hamburg's lively St. Georg district, the hotel is just a short walk from Hamburg Central Station and the bustling Lange Reihe street with its variety of shops and cafés. Explore the vibrant neighborhood or take a leisurely stroll to the picturesque Außenalster Lake.

Relaxing Amenities

Unwind after a day of sightseeing at the on-site bar, where you can savor delicious cocktails and beers in a cozy atmosphere. Whether you're here for business or leisure, ARCOTEL Rubin promises a comfortable and memorable stay.

Book your stay at ARCOTEL Rubin now for a delightful experience in Hamburg!

Important information:

-When booking 10 rooms or more, different policies and additional supplements may apply.

-Please note that the photographs shown are examples of each room category and the actual appearance of the room may vary. Your booking does not reserve a specific room, only the room category.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

8.2
Based on 9466 reviews
Cleanliness: 7.53
Service: 9
Location: 7.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 9.03
Overall Experience: 8
Y
Ya-Wen • couple • de
6
2026-09-19 • via Nuitee
D
Dieter • family_with_children • de
7
2026-09-18 • via Nuitee
S
Svend • extended_group • dk
9
Dejligt hotel med god beliggenhed, skønne værelser og god morgenmad.
Pros:

Dejlig morgenmad og perfekt beliggenhed

Cons:

Den kvindelige tjener i hotellets bar var ikke serviceminded. 3/4 time før lukketid blev vi bedt om at betale og kunder som kom ½ time før blev afvist. Tydeligt at det ikke er hendes egen forretning.

2026-09-18 • via Nuitee
M
Medina • couple • de
9
very good room, close to the main station
Pros:

I stayed in this hotel before, so I knew what to expect. I appreciated the big room, the spacious bathroom, the spotless sheets and towels and excellent beds. I enjoyed the breakfast a lot. I also appreciated that we could store our luggage and come get the room later in the evening.

Cons:

The location is close to the main station and it can seem intimidating. I had no problems whatsoever, but it is not a place where I would like to go for a stroll.

2026-09-16 • via Nuitee
J
Joerg • solo_traveller • de
9
2026-09-16 • via Nuitee
Y
Yvonne • couple • de
9
2026-09-15 • via Nuitee
H
Hanna • family_with_children • de
8
2026-09-15 • via Nuitee
W
Werner • solo_traveller • at
8
Cons:

Kein Zimmerservice trotz bestellung

2026-09-15 • via Nuitee
V
Vladyslav • solo_traveller • ua
10
Pros:

Мне понравился номер на троих на 7м этаже, он был прекрасный с красивым видом с балкона, мини бар включён, есть все необходимое удобная кровать, чисто, есть ванна и душ, завтрак тоже неплохой есть что покушать.

Cons:

Отель находится в опасном районе, много эмигрантов и бездомных, даже установлены таблички что там запрещено пить, потому что власти не справляются, по правой стороне рынок, и еще когда выходишь на балкон воняет едой постоянно. Это не вина отеля, ему просто не повезло там быть. Как говорят место где родился не выбирают, ))))). Надеюсь все исправится к лучшему.

2026-09-15 • via Nuitee
J
Jesper • couple • dk
8
Et godt hotel med en perfekt beliggenhed. Gode værelser og dejlig morgenmad
Pros:

Pænt og rent, gode senge og en dejlig morgenmad

2026-09-15 • via Nuitee
I
Ilva • extended_group • lv
9
Darba komandējums izdevās
Pros:

Viesnīcas numuri bija salīdzinoši plaši un ērti. Gultā bija pieejami diva veida spilveni, kas sniedza iespēju izvēlēties. Numuriņi tika tīrīti pēc pieprasījuma vai reizi 3 dienās, kas ir labi, jo biežāk tīrīt nav vajadzības.
Kopumā ļoti laba pieredze.
Viesnīcā nav restorāns, bet 5 min gājiena attālumā ir iela ar dažādiem restorāniem ar dažādiem piedāvājumiem.

Cons:

Kā daudzās viesnīcās apgaismojums numuros ir piezemēts jeb mazāks nekā ikdienā esam pieraduši.

2026-09-14 • via Nuitee
R
Ruth • solo_traveller • de
7
Pros:

Im Hotel war alles gut.

Cons:

Die Umgebung des Hotels

2026-09-14 • via Nuitee
M
Muhammed • couple • gb
10
I love everything about this place and everyone is very friendly
Pros:

Very clean,fresh looking and very nice staffs

Cons:

I love everything about this place will surely come back

2026-09-14 • via Nuitee
R
Ralf • solo_traveller • de
10
2026-09-13 • via Nuitee
P
PATRICIA • couple • es
9
Pros:

El habitación es muy espaciosa y el hotel está muy céntrico y cerca de la estación de trenes.

Cons:

La misma calle del hotel por la noche es bastante desagradable por el ambiente y la gente que la frecuenta.

2026-09-13 • via Nuitee
M
McClelland • couple • gb
9
Delightful
Pros:

Breakfast was sumptuous, but expensive
Location brilliant
Multi cultural area and near transport
Loves the Sauna upstairs in a light bright room and a view of the city. Staff were excellent
Nice bat to chillax in

Cons:

Gym..it needs weights. A selection of dumbbells.
Really needs them...hint

2026-09-12 • via Nuitee
K
Kathrin • solo_traveller • de
8
2026-09-12 • via Nuitee
K
Kirsten • couple • de
8
Für einen Kurztripp genau richtig.
Pros:

Die Lage war super, Zimmer sehr schön

Cons:

Der Fokus liegt nicht unbedingt beim Gast. Zumindest nicht an der Rezeption.

2026-09-12 • via Nuitee
A
Albi • extended_group • de
10
2026-09-10 • via Nuitee
K
Konstantin • family_with_children • de
7
Pros:

Großes Zimmer

Cons:

Laut, unsichere Umgebung

2026-09-09 • via Nuitee