Hotel & Spa Bellavista Francischiello

Hotels
Independent
9 (156 reviews)
Via Villazzano, 26, Massa Lubrense, NA, 80061 , Massa Lubrense , IT

Facilities

Free breakfast
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Clean accommodations
Good value for money
Cons:
WiFi issues
Noisy location
Limited TV channels

Categories

Cleanliness
8.39
Most reviews mentioned cleanliness positively, although some indicated issues.
Service
9.86
The staff is frequently praised for being friendly, welcoming, and helpful.
Location
8.4
Positive location sentiment noted but also mentioned the busy road and safety issues.
Room Quality
8.35
Generally good room quality, with some complaints about outdated facilities.
Amenities
9.38
The pool and spa services received many positive comments.
Value for Money
9.34
Many guests found the hotel to provide good value for the quality.
Food and Beverage
8.89
Food quality was often praised but also mentioned inconsistent breakfast options.
Overall Experience
9.36
Most guests had a positive stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:26

Property Description

Discover the serene charm of Hotel & Spa Bellavista Francischiello, where every moment is designed for relaxation and indulgence.

Unwind at the Spa
Retreat to our full-service spa, offering rejuvenating massages, body treatments, and facials that will leave you feeling revitalized. Enjoy the indoor pool, hot tub, and sauna, perfect for unwinding after a day of exploration.

Delight Your Palate
Savor delicious local cuisines at our on-site restaurant, Riccardo Francischiello, or relax with room service. A complimentary breakfast awaits you each morning, ensuring a delightful start to your day.

Comfortable Accommodations
Each of our 33 guest rooms features private balconies, flat-screen TVs, and minibars. Stay connected with complimentary Wi-Fi and unwind in private bathrooms equipped with modern amenities.

Book your getaway today for an unforgettable experience at the Hotel & Spa Bellavista Francischiello!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 156 reviews
Cleanliness: 8.39
Service: 9.86
Location: 8.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
A
Artan extended_group be
10
2026-07-04 via Nuitee
E
Emilie couple fr
8
Pros:

Le personnel était très sympathique , la restauration très bonne , la piscine avec une très belle vue , très agréable en fin de journée ou pour y déjeuner le midi. Nous avons testé un massage au spa , nous avons beaucoup apprécié .

Cons:

La climatisation trop forte dans les espaces communs nous avions donc froid au petit déjeuner. L'insonorisation des chambres , nous entendons tout dans le couloir , après nous avions des voisins de chambre avec un enfant particulièrement bruyant qui claquait les portes tous les matins très tôt et faisait des allers retours en courant dans le couloir. Avec des personnes respectueuses ce point pourrait ne pas être négatif.

2026-07-04 via Nuitee
B
Bianca family_with_children it
10
2026-07-03 via Nuitee
E
Erin family_with_children ca
8
Aside from the staff being rude, the property is great! I wouldn’t book this place again but glad we got to experience t
Pros:

Property is beautiful with exceptional views. The breakfast was great and so was the food in the restaurant. The room was nice and had a great view. The male at the main desk was very nice and helped us book our excursions.

Cons:

Most of the staff at the front desk were rude and not hospitable. When we arrived, the female who checked us in asked what country my husband was from even though she is holding his passport. Another incident happened the next morning that I don’t want to share and not say it was the hotels fault but my guy says they had some involvement.

2026-07-02 via Nuitee
D
Dominik couple pl
10
2026-07-02 via Nuitee
L
Luca couple ch
10
2026-06-30 via Nuitee
S
sylvia couple de
8
2026-06-30 via Nuitee
M
Mauricio family_with_children br
9
Um passeio muito agradável!
Pros:

O hotel é MUITO BOM! Serviços excelentes, café da manhã de excelente nível, limpeza dos quartos muito boa, a piscina no terraço é excelente também. Em resumo, é um hotel muito bom. Somente um ponto de atenção é que a locomoção se dá primordialmente por ônibus (tem uma parada bem na frente, o que facilita muito).

Cons:

O único ponto de desagrado é a distância de qualquer atração. Sempre é necessário pegar um ônibus ou táxi. O ônibus é tranquilo de pegar e utilizar, sem problemas. O taxi é extremamente caro.

2026-06-30 via Nuitee
M
Maarten couple nl
8
genoten
Pros:

Het uitzicht vanaf de kamer en het fijne zwembad

Cons:

Ontbijt was prima maar niet fantastisch

2026-06-29 via Nuitee
B
Buelna solo_traveller it
10
Pros:

Hotel was very nice and clean. Staff was great and helpful

2026-06-29 via Nuitee
Y
yair couple il
8
Great value for money
Pros:

Great view and facility

Cons:

Room was not clean well,

2026-06-25 via Nuitee
A
Alexandra solo_traveller ro
10
Locatie excelenta si facilitati grozave
Pros:

Camera spaţioasă, curata, iar priveliştea minunată în special de la piscină. Avantaje: parcare prorpie gratuita pentru clienti si statia de autobuz chiar in fata hotelului.
Personalul foarte amabil, desi am ajuns in perioada din zi cand bucataria era inchisa, ospatarul de la pool bar a fost extrem de amabil si ne-a preparat o salata pentru ca eram foarte infometati.
Preturile de la restaurant sunt corecte chiar mai mici decat media zonei, iar mancarea excelenta.

Cons:

Micul dejun ar putea fi imbunatatit cu mai multe preparate proaspete locale.
In camere ar fi binevenite pastile anti tantari sau plase se insecte la geamuri.

2026-06-24 via Nuitee
A
Anna couple it
10
2026-06-23 via Nuitee
A
Anthony couple za
10
Excellent
Pros:

Location and facilities

Cons:

Pool and spa

2026-06-17 via Nuitee
M
mehager solo_traveller il
10
2026-06-16 via Nuitee
M
Martyna Pawelec solo_traveller ie
9
Amazing views, very good food, excellent service
Pros:

Very good restaurant, excellent service, good swimming pool, bus stop right outside the hotel, amazing views of Capri from the balcony. I would recommend it 👌

Cons:

Coffee sachets/sugar sachets not restocked after room was cleaned, also, for some reason our bed sheets were stripped on the second last day of our stay - I'm not sure why 🤔

2026-06-15 via Nuitee
P
Péter couple hu
10
Pros:

Elképesztő kilátásunk volt a szobából. Csodás utazás volt.

2026-06-14 via Nuitee
L
Lianne solo_traveller nl
9
Heerlijk verblijf
Pros:

Ontzettend vriendelijk personeel, zowel bij de receptie als het restaurant. Heerlijk zwembad met prachtig uitzicht op Capri. Bushalte voor de deur (voor 2 euro pp naar Sorrento, kaartje koop je met cash in de bus) en genoeg gratis parkeerplekken. Kamer super schoon met een heerlijke warme regendouche. Eten is er ook echt goddelijk! Verduisterende luiken in de slaapkamer.

Cons:

Het is wat rumoerig. Je hoort de weg (had ik geen last van) en om 8u begon het stofzuigen. Als je daar gevoelig voor bent, zou ik oordopjes meenemen.

2026-06-13 via Nuitee
E
Eleonora couple it
10
Molto piacevole! Torneremo!❤️
Pros:

La vista è favolosa, le camere sono pulite, la colazione è nella norma, lo spa è bello.
Un ringraziamento speciale va all’addetta della sala di nome Viktoria che con la sua accoglienza e sorriso ha reso le nostre colazioni indimenticabili e molto piacevoli. Ci si sentiva a casa.
Il ristorante è buono. Consiglio di andarci a cena almeno una volta.

Cons:

Consiglio di mettere il cartello „non disturbare” sulla porta mentre si va a fare colazione, altrimenti le donne della pulizia entrano subito già di mattina presto senza controllare se siate usciti o meno dall’albergo. Così una volta tornati dalla colazione, le beccherete lì e dovete purtroppo aspettare una ventina/trentina di minuti finché terminino la pulizia. Perderete un sacco di tempo.

2026-06-10 via Nuitee
C
Corinna couple de
8
2026-06-08 via Nuitee