The Metropolitan Hotel and Spa New Delhi

We were in India and New Delhi and Agra in 1972 . We have returned and have traveled to Chennai Trichi Madurai and Cochin and Mumbai. We arrived at the “Met” on 25Mar, 2006 on the Metro. We left to Agra and the Taj. We were here on 27Jun, 1972. We returned today at the NDLS station.

The staff at the Met have been so special and friendly and helpful to us. Jiya,has been a wonderful Customer Service agent. Thank you Jiya. The Bell desk has been so nice to us. The Travel Desk has also helped us SOoo much.

We will recommend the Metropolitan Hotel to all of our friends coming to New Delhi.

jim and allie Campbell
Windsor, Colorado USA

campsoup1947@gmail.com

The hotel was very nice. Specially the travel desk staff went out of his way to help us set up tours and taxis way beyond a normal expectation. Thank you!

In the front desk they help me all the time , and help me whit my transportation and the food and the Spa was very good . Wonderful time in this hotel . And the miss Jiya she help very good all the time . She is the best . Thanks !!!

Nice Hotel but not close enough to walk (unless you are a good walker) to main tourist area (Cannought Place),

Rooms are nice and comfortable.

I booked Club Room but there’s no access to Club Lounge.

Food is average (I was expecting better quality food in Delhi)

Metro station is close by but not walkable with luggage.

House keeper nanak is a very kind person and. Caring and will do if we request any thing
Jiya is very helpful and caring person,and she showed us every facilities in the hotel wish her good luck

Mr. Ashok from the fourth floor received us well and maintained the room well daily to our satisfaction. We stayed in room 431.

Great hospitality from the team. Food was good, both buffet and a la carte. Shankey from room service was very helpful with food / water needs.

Package delivered appreciate.
Good cab service.
Jiya was really wand help us feel at home.

stayed last week with my family and had a really pleasant experience overall. The property itself is beautiful and very well maintained, but what made the stay even better was the hospitality of the staff.
During breakfast service, I was assisted by Indu. She was extremely polite, attentive, and made sure everything was comfortable for the guests. She guided us through the breakfast options, checked in at the right moments without being intrusive, and handled everything very professionally.

A small gestures like remembering requests and making sure the table was perfectly taken care of really show the difference between regular service and great hospitality.
Her warm and calm attitude made the breakfast

We stayed 2 nights and can’t fault the hotel. The breakfast was lovely and staff couldn’t have been more helpful. We had take away breakfast 1 morning which was very good and plenty choice. The location is great too and overall value for money.

It is a 4-star hotel, with a great team. Staff & management are very helpful, very customer-oriented.
The menu is quite Indian food but if you do not like spicy food, the Chef is ready to comply with your request.

We stayed at The Metropolitan Hotel & Spa for three nights from December 28th as a family at the start of our India trip.

The hotel feels like it would have been a top-tier luxury property 10–15 years ago. While the rooms and décor are now slightly dated, everything was very clean and well maintained. The beds were exceptionally comfortable, genuinely some of the best sleep we had during our travels.

Breakfast was a real highlight. It was probably the strongest breakfast offering of our entire India trip. The buffet had an excellent variety of both Indian and international options, plenty of fresh choices, and everything was well replenished. A great way to start busy sightseeing days.

We booked a triple room for our children, and this was one of the few hotels where the room was fully and properly set up in advance. That small detail made a big difference after a long journey.

Location is another strong point — close to Connaught Place and very convenient for exploring Delhi.

A few minor negatives:
No European plug sockets in the room (most other hotels we stayed in offered multi-country sockets).
Wi-Fi is limited to two devices per room, and the cost to add additional devices felt unnecessarily high.
Drinks within the hotel (tea/coffee) were surprisingly expensive — more than we would typically pay in Europe.

Overall, it was a very good stay and a strong introduction to Delhi. Comfortable, well located, and with an outstanding breakfast. We would happily return.

We had a very pleasant stay at the Metropolitan Hotel. Staff especially are very attentive and friendly. The rooms are clean and comfortable with nice bathrooms and a great shower. The restaurant was very nice with a good breakfast. The only thing I would say is that the hotel needs to be redone. As it is it is, the interior is rather run down, so that it feels more like a 3-4 star hotel. Good location.

Well, they always say that first impressions count so here we go.
Walking into reception, the hotel seems spacious and airy. Staff at reception are friendly and offered a welcome drink. Checkin was smooth. The smoggy Delhi air smell seems to linger into the hotel and indeed into the rooms.
We were escorted to our room on the third floor and upon arrival, we were greeted with gushing water through our shower room drain (obviously from another room).
We were readily moved to the forth floor. So here are details of the room. The room seems very outdated with the mirrors that have lost their shine. The tiling workmanship is shoddy. The toilet makes the most unusual noise when the cistern is filling ( will try to upload the video if it works). The carpet can do with a clean.
There is only one gown for the two of us.
The safe was stuck in the closed position but open though this was fixed after my second phone call the reception.
We also seem to have lost tge plate of fruit that was in the first room.
More to follow

I visited at a very busy event time when all hotel rates were ridiculous, so can't complain about how much I paid for the basic room. The decor is also old; I would rate 3 star.
The hotel is a bit old and basic, with basic breakfast.
The location is great, just the next lane to metro and the Gurudwara and 12 mins from Connaught Place.
Staff is also very warm and welcoming and always available to help.

If you are wanting a 5* experience, DO NOT book this hotel. It is anything but 5*! I travel extensively and have stayed at many hotels throughout. As i wanted to be nearer to Bangla sahib Gurudwara i thought of booking this place as it showed 5* too. What i disappointment from the offset.
No one to help me with my luggage to my room. The room had a smell. it was average, certainly not 5* As I had booked a "club room" for the next 3 days I aske them to change but apparently the club rooms are the same as normal rooms, so don't fall for the gimmick.
The iron in the room scorched my clothes and the management ignored my emails. What hospitality that is. there re plenty better stays in the area that are actually 5* and accommodate you to have a good stay.

Shankey from housekeeping was very kind, and kept our room very clean.

Stayed at this hotel at the start of a tour.

We had a great meal in Chutney (beautifully flavoured vegetable biryani) with excellent service.

Breakfast was adequate albeit a bit chaotic however granted that this is a busy city centre hotel.

Bedroom was functional but decor was a little dated.

Hotel was functional as we were doing a tour of India. was and dated. Although the rooms are dated, it had clean Bed linen and towels. The buffet food was very good, plenty of choice and tasty food. Service in the restaurant was a bit chaotic however one thing all the team working at the hotel very friendly and helpful.

We stayed two night doing all the sites which are all easy in a car from the hotel. The metro is also close by. The room was clean spacious and had all the facilities and toiletries as well as tea and coffee we needed. The staff were friendly and breakfast was good with plenty of choice and quick service for eggs etc. we walked to Conought place which is good for shopping and we found a nice Biryiani restaurant to eat. Even though the hotel is on a busy road (as all hotels in Delhi are) on the 5 floor we had no issues with noise. The hotel had a business feel about it and lots of tour guests as well as conference guests. A good hotel to stay in