Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden

Hotels
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Sure Hotel by Best Western
8.6 (1795 reviews)
3 avenue Henri Becquerel , Bondues , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Noise issues
Cleanliness concerns
Limited amenities

Categories

Cleanliness
8.23
Several comments on cleanliness were positive, though some issues were noted with the condition of carpets and dust.
Service
9.2
Guests highlighted the warm and attentive service, with many praising the friendliness of the staff.
Location
8.74
The location was commended for being convenient and easy to reach.
Room Quality
8.19
While some rooms were praised for comfort, concerns were raised about noise and space.
Amenities
8.72
Amenities received mixed reviews but generally considered adequate for this hotel tier.
Value for Money
8.68
Many guests felt they received good value given the quality of services provided.
Food and Beverage
8.23
Food experiences were generally positive, though some mentioned the breakfast could be more varied.
Overall Experience
8.8
Overall, guests expressed substantial satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:54

Property Description

Convenient Location and Modern Design
Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden offers a convenient stay by a park in Bondues, just a short drive from Lille. The modern rooms feature amenities like flat-screen TVs and electric kettles, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a buffet breakfast and savor traditional French and regional cuisine at the on-site restaurant. Unwind with a drink at the hotel's lounge bar, offering a cozy atmosphere for relaxation.

Complimentary Services
Enjoy free fibre-optic WiFi access throughout the hotel and take advantage of the complimentary private parking on site. Book now for a delightful stay at Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden.

Important information:

Please note that the restaurant is open from Monday to Thursday evening, 19:00 to 21:00. It is closed on bank holidays.

Breakfast is served during the week from 6:30 to 9:30 and during the weekend, from 7:00 to 10:30.

Please note that restaurant is closed on Friday, Saturday and Sunday evening but snacks are available (pizzas, sandwichs, charcuterie board..).

Check in starts from 6pm. If you arrive after 23:00 from Monday to Thursday or after 21:00 from Friday to Sunday, please contact the property to receive access instructions.

The hotel does not have a elevator, please contact the property in advance if you have reduced mobility.

Pleae note that on annual holidays, our restaurant will be exceptionally closed until Sunday August 27 inclusive. snacks are offered (pizzas, sandwiches, charcuterie platter, etc.) we have a list of open restaurants nearby available to our friendly customers. The reception will be open until 9:30 p.m. during this same period. Please contact us to receive access instructions after this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1795 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
A
ad • solo_traveller • nl
7
Pros:

De dame bij de balie die goed hielp

Cons:

Geen restaurant open

2026-05-23 • via Nuitee
G
Graham • couple • gb
10
If you want to stay close to Ypres for a reasonable price, it’s well worth it.
Pros:

Perfectly situated for Ypres and the WW1 sites.
Great staff, food very good and reasonably priced. As were the drinks. Hot option for breakfast.
Staff were very friendly and helpful, and went out of the way to find someone who could speak English when they couldn’t understand my bad French.
Thanks

Cons:

Can’t think of any problems.

2026-05-23 • via Nuitee
D
Deepika • solo_traveller • nl
6
2026-05-22 • via Nuitee
N
Ndiengwasa • solo_traveller • nl
7
Great hotel with great pricing
Pros:

It was comfortable and clean for the price

Cons:

Just the stairs and hallways leading to the rooms

2026-05-21 • via Nuitee
F
florence • couple • fr
9
Pros:

TRES BON RAPPORT QUALITE PRIX PETIT DEJEUNER EXCELLENT

2026-05-20 • via Nuitee
L
Ludwig • couple • be
7
Zeer goed adres voor een tussenstop op weg naar het zuiden van Frankrijk.
Pros:

Prima ligging, prima ontbijt. Gezien het hotel verbonden is met Best Western waren de verwachtingen in verband met de accommodatie zelf iets hoger. Maar het ontbijt, de ligging en de beschermde parking voor de auto compenseerden dit zeker.

Cons:

De mail die de toegangscode geeft voor de parking mocht iets vroeger komen. Wij ontvingen die pas enkele uren voor onze aankomst toen we reeds op weg waren met de auto.

2026-05-18 • via Nuitee
J
Johan • couple • be
7
À faire une fois
Pros:

Proche de l’autoroute. Pas chers et simple

Cons:

Pas de frigo dans la chambre. Ça a été la surprise à mon arrivée 😅

2026-05-17 • via Nuitee
D
didier • couple • fr
7
Pros:

Propreté

Cons:

Isolation phonique

2026-05-17 • via Nuitee
M
Maurine • couple • be
8
2026-05-17 • via Nuitee
M
Marjo • solo_traveller • nl
9
Prima hotel.
Pros:

De upgrade vanwege mijn handicap. De receptioniste zag me binnenstrompelen bood me meteen een kamer aan die beter geschikt was dan de geboekte.

Cons:

Dat het restaurant in het weekend dicht zit.
(En dat het weer niet best was, ik had graag buiten willen zitten,)

2026-05-17 • via Nuitee
T
Theo • couple • nl
6
Handig voor op doorreis maar verwacht er niet veel van.
Pros:

Lag handig aan de snelweg

Cons:

De badkamer was niet heel erg schoon (zwarte haren op de grond). Alles in het hotel was oud en versleten.

2026-05-16 • via Nuitee
K
Krystie • solo_traveller • fr
8
2026-05-15 • via Nuitee
E
elodie • solo_traveller • fr
9
Pros:

Accueil aimable et arrangeant
Parking sécurisé

2026-05-14 • via Nuitee
M
Muriel • solo_traveller • fr
7
Cons:

Emplacement retiré
Chambre tout juste bien

2026-05-14 • via Nuitee
M
Menno • solo_traveller • nl
8
2026-05-14 • via Nuitee
U
Ulrike • couple • de
7
Gut für die schnelle Durchreise
Pros:

Gute Lage zur Autobahn während der Durchreise

2026-05-12 • via Nuitee
C
Carole • couple • be
9
2026-05-12 • via Nuitee
O
Olivier • solo_traveller • fr
8
2026-05-11 • via Nuitee
C
Christine • solo_traveller • fr
8
Hotel calme
Pros:

L emplacement le calme

Cons:

Pas de lit fatr entre les deux nuits ni de reassort de cafe pour le second matin. Dommage

2026-05-10 • via Nuitee
L
luciano • solo_traveller • nl
7
2026-05-10 • via Nuitee