Sure Hotel by Best Western Lille Tourcoing

Hotels
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Sure Hotel by Best Western
8.6 (1888 reviews)
3 avenue Henri Becquerel , Bondues , fr
+33 3 20 36 01 96

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Noise issues
Cleanliness concerns
Limited amenities

Categories

Cleanliness
8.23
Several comments on cleanliness were positive, though some issues were noted with the condition of carpets and dust.
Service
9.2
Guests highlighted the warm and attentive service, with many praising the friendliness of the staff.
Location
8.74
The location was commended for being convenient and easy to reach.
Room Quality
8.19
While some rooms were praised for comfort, concerns were raised about noise and space.
Amenities
8.72
Amenities received mixed reviews but generally considered adequate for this hotel tier.
Value for Money
8.68
Many guests felt they received good value given the quality of services provided.
Food and Beverage
8.23
Food experiences were generally positive, though some mentioned the breakfast could be more varied.
Overall Experience
8.8
Overall, guests expressed substantial satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:54

Property Description

Convenient Location and Modern Design
Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden offers a convenient stay by a park in Bondues, just a short drive from Lille. The modern rooms feature amenities like flat-screen TVs and electric kettles, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a buffet breakfast and savor traditional French and regional cuisine at the on-site restaurant. Unwind with a drink at the hotel's lounge bar, offering a cozy atmosphere for relaxation.

Complimentary Services
Enjoy free fibre-optic WiFi access throughout the hotel and take advantage of the complimentary private parking on site. Book now for a delightful stay at Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden.

Important information:

Please note that the restaurant is open from Monday to Thursday evening, 19:00 to 21:00. It is closed on bank holidays.

Breakfast is served during the week from 6:30 to 9:30 and during the weekend, from 7:00 to 10:30.

Please note that restaurant is closed on Friday, Saturday and Sunday evening but snacks are available (pizzas, sandwichs, charcuterie board..).

Check in starts from 6pm. If you arrive after 23:00 from Monday to Thursday or after 21:00 from Friday to Sunday, please contact the property to receive access instructions.

The hotel does not have a elevator, please contact the property in advance if you have reduced mobility.

Pleae note that on annual holidays, our restaurant will be exceptionally closed until Sunday August 27 inclusive. snacks are offered (pizzas, sandwiches, charcuterie platter, etc.) we have a list of open restaurants nearby available to our friendly customers. The reception will be open until 9:30 p.m. during this same period. Please contact us to receive access instructions after this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Location

Guest Reviews

8.6
Based on 1888 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
V
van Luit • solo_traveller • nl
6
2026-08-08 • via Nuitee
A
Alexandra • couple • fr
7
Pratique pour un court séjour
Pros:

C’était propre et assez confortable

Cons:

Bruyant à cause de la route, salle de bain un peu petite

2026-08-08 • via Nuitee
S
Sergio adrian • extended_group • ar
6
suficiente para breve estadia
Pros:

Un buen hotel para alojamientos breves

Cons:

no tenia frigobar ni aire

2026-08-07 • via Nuitee
L
liesbeth • couple • nl
8
Prima doorreis hotel met lekker ontbijtbuffet
Pros:

Prima doorreis hotel met parkeerplaatsen

Cons:

Verouderd trappenhuis en geen lift

2026-08-05 • via Nuitee
K
KATHALYNE • couple • be
8
2026-08-05 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-08-05 • via Nuitee
M
M van der Zeeuw • solo_traveller • nl
9
Pros:

Lekker dicht naast de snelweg uitstekend als overnachtings slaapplaats.

2026-08-04 • via Nuitee
A
Alain • couple • be
8
2026-08-03 • via Nuitee
A
Alexis • solo_traveller • fr
8
2026-08-02 • via Nuitee
S
simon • couple • fr
10
2026-08-02 • via Nuitee
V
Vanessa • solo_traveller • de
2
Pros:

Das Personal war sehr bemüht (Tipps, Hilfestellungen).

Cons:

Der Waschbeckenabfluss hat getropft. Die Aufhängung des Fernsehers war nicht fest. Die Ausstattung ist extrem abgewohnt, die Zimmer waren schmutzig. Das Hotel wirkt als wäre es aus den 1970er Jahren und seitdem nicht renoviert. Ich kann das Hotel absolut NICHT weiterempfehlen.

2026-08-02 • via Nuitee
A
Alexandra • solo_traveller • fr
7
Pros:

L'environnement est calme.
Le petit déjeuner était bien achalandé

Cons:

La propreté de la salle de bain : les murs sales et le tapis de bain taché

2026-07-25 • via Nuitee
J
Jonny • solo_traveller • se
5
Cons:

Rummen var trånga, luktade illa på badrum och i sängarna, ingen air condition

2026-07-22 • via Nuitee
E
Eric • solo_traveller • be
8
2026-07-22 • via Nuitee
R
Raczynski • solo_traveller • ie
9
2026-07-21 • via Nuitee
A
Alisson • couple • be
8
2026-07-20 • via Nuitee
M
Messaouda • solo_traveller • fr
9
Pros:

Respect, discrétion et disponibilité.

Cons:

Lit non fait le samedi et poubelle non vidée malgré la carte mise sur la porte. Service de base pas conforme.
TV incompréhensible, pas de notice .
Service passable pour la chambre malgré la demande.

2026-07-19 • via Nuitee
F
Ferreri Giovanni • solo_traveller • it
8
2026-07-18 • via Nuitee
D
Dominique • couple • fr
7
Finition de l’ensemble, surtout salle de bains à revoir.
2026-07-17 • via Nuitee
A
Adeline • family_with_children • fr
8
Je recommande l'établissement mais en période moins chaude...
Pros:

L'amabilité et la bienveillance du jeune homme à l'accueil ! La chambre très agréable et propre 👍

Cons:

Il est dommage qu'en cette période de fortes chaleurs l'établissement ne soit pas climatisé ou équipé de rafraîchisseurs d'air.

2026-07-16 • via Nuitee