Sure Hotel by Best Western Lille Tourcoing

Hotels
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Sure Hotel by Best Western
8.6 (1821 reviews)
3 avenue Henri Becquerel , Bondues , fr

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Free
Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Billiards or pool table
Free wired internet
Snack bar/deli
Golfing on site
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Noise issues
Cleanliness concerns
Limited amenities

Categories

Cleanliness
8.23
Several comments on cleanliness were positive, though some issues were noted with the condition of carpets and dust.
Service
9.2
Guests highlighted the warm and attentive service, with many praising the friendliness of the staff.
Location
8.74
The location was commended for being convenient and easy to reach.
Room Quality
8.19
While some rooms were praised for comfort, concerns were raised about noise and space.
Amenities
8.72
Amenities received mixed reviews but generally considered adequate for this hotel tier.
Value for Money
8.68
Many guests felt they received good value given the quality of services provided.
Food and Beverage
8.23
Food experiences were generally positive, though some mentioned the breakfast could be more varied.
Overall Experience
8.8
Overall, guests expressed substantial satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:54

Property Description

Convenient Location and Modern Design
Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden offers a convenient stay by a park in Bondues, just a short drive from Lille. The modern rooms feature amenities like flat-screen TVs and electric kettles, ensuring a comfortable stay.

Delicious Dining Options
Start your day with a buffet breakfast and savor traditional French and regional cuisine at the on-site restaurant. Unwind with a drink at the hotel's lounge bar, offering a cozy atmosphere for relaxation.

Complimentary Services
Enjoy free fibre-optic WiFi access throughout the hotel and take advantage of the complimentary private parking on site. Book now for a delightful stay at Sure Hotel by Best Western Lille Tourcoing Ex Hotel Garden.

Important information:

Please note that the restaurant is open from Monday to Thursday evening, 19:00 to 21:00. It is closed on bank holidays.

Breakfast is served during the week from 6:30 to 9:30 and during the weekend, from 7:00 to 10:30.

Please note that restaurant is closed on Friday, Saturday and Sunday evening but snacks are available (pizzas, sandwichs, charcuterie board..).

Check in starts from 6pm. If you arrive after 23:00 from Monday to Thursday or after 21:00 from Friday to Sunday, please contact the property to receive access instructions.

The hotel does not have a elevator, please contact the property in advance if you have reduced mobility.

Pleae note that on annual holidays, our restaurant will be exceptionally closed until Sunday August 27 inclusive. snacks are offered (pizzas, sandwiches, charcuterie platter, etc.) we have a list of open restaurants nearby available to our friendly customers. The reception will be open until 9:30 p.m. during this same period. Please contact us to receive access instructions after this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1821 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
G
Ghislaine • solo_traveller • fr
7
2026-06-10 • via Nuitee
Y
Yann • couple • fr
5
Ok pour passer une nuit
Pros:

La literie

Cons:

Chambre pas faites après la première nuit/poubelle serviette de bain pas changé pour le deuxième nuit… au vu du prix pour la nuitée cela devrait être fait obligatoirement sans à devoir le demander. Évier de la salle de bain qui fuit

2026-06-08 • via Nuitee
C
Cecile • extended_group • fr
10
2026-06-03 • via Nuitee
E
Erhard • family_with_children • de
8
2026-06-03 • via Nuitee
M
Mélanie • family_with_children • fr
7
Très bien et bonne situation géographique pour se balader dans la région
Pros:

Chambre très propre et agréable avec vue sur le jardin. Le petit déjeuner est varié et très bon

Cons:

Le manque d'informations et de personnels lorsque l'alarme incendie a retenti en pleine nuit !

2026-06-03 • via Nuitee
J
James • solo_traveller • fr
10
2026-06-01 • via Nuitee
A
Anaëlle • couple • fr
8
2026-06-01 • via Nuitee
L
lutch • couple • be
8
2026-05-31 • via Nuitee
R
rocchdi • solo_traveller • fr
7
Pros:

Proche belgique et autoroute

Cons:

Chambre moyenne

2026-05-29 • via Nuitee
N
Nicky • couple • gb
7
Did the job with no frills.
Pros:

Bed was comfy. Nice breakfast choices. Friendly staff. 15 min car ride to Lille.

Cons:

No air conditioning & room exceptionally hot which meant it was difficult to sleep. Very small room.

2026-05-29 • via Nuitee
A
Arnoldussen • couple • nl
7
Prima hotel met slechte matras.
Pros:

Vlakbij de snelweg. Prima kamer met uitstekende douche. Goed geïsoleerd. Niks gehoord van andere gasten hoewel het best wel druk was.

Cons:

In het midden van het bed zat een enorme kuil. Kamer nummer 26. Kan exemplarisch geweest zijn.

2026-05-28 • via Nuitee
G
George • solo_traveller • pt
7
2026-05-28 • via Nuitee
I
Ioan • family_with_children • gb
7
Pros:

Quiet

Cons:

No air con and mosquito

2026-05-28 • via Nuitee
J
jean pierre • solo_traveller • fr
10
Pros:

Hotel propre ,literie impeccable et confortable. Bon petit déjeuner. Très bon accueil du réceptionniste.
Parking fermé.

Cons:

Pas de parasols sur la terrasse qui donne sur le magnifique jardin, quel dommage. Avec les grosses chaleurs nous n'avons pas pu en profiter.

2026-05-28 • via Nuitee
A
Abderahmane • couple • fr
10
2026-05-27 • via Nuitee
A
Arnaud • couple • fr
7
Un bon rapport qualité/prix, l'hôtel gagnerait à être "rafraîchi" avec une décoration moins sinistre
Pros:

bonne situation géographique, personnel très aimable, petit déjeuner convenable (mais plus d'oeufs brouillés après 9h45), ambiance calme

Cons:

hôtel vieillissant, photos sur le site ne correspondant pas à la réalité de l'état de l'hôtel (les espaces communs sont vraiment tristes). Salle de bain étroite notamment à cause des toilettes installées dedans

2026-05-26 • via Nuitee
O
Olivier • couple • fr
7
Très bon accueil
Pros:

Chambre confortable

Cons:

Pas de volet à la fenêtre

2026-05-26 • via Nuitee
D
Dennis • solo_traveller • nl
7
Praktische locatie voor zakelijke reis
Pros:

De locatie: voor de zakelijke reiziger is de plek ideaal, vlakbij de snelweg zonder dat je daar heel veel last van hebt.
Kamers zijn netjes en schoon, badkamer is prima.

Cons:

Eenvoudig hotel, eerste indruk is dat het wat gedateerd aandoet als je door de gang loopt naar je kamer. Maar kamer is dan weer prima (comfortabel bed, geen kleine kamer) Voor 1 of 2 nachtjes prima verblijf. Ontbijtbuffet was ok, maar niet spectaculair.

2026-05-26 • via Nuitee
B
Bertrand • extended_group • fr
8
Très bien
Pros:

L’emplacement et la gentillesse du personnel

Cons:

Rien

2026-05-25 • via Nuitee
C
Claudette • family_with_children • be
7
2026-05-25 • via Nuitee