Mercure Roma Centro Saint John

Hotels
•
Mercure
7.6 (2018 reviews)
Via Matteo Boiardo 30 , Rome , IT

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Rude service
Incompetent staff
Low-quality food

Categories

Cleanliness
6.3
Numerous complaints about room cleanliness, including stained bed sheets and old bathrooms.
Service
7.77
Service was described as rude and incompetent, particularly at the reception.
Location
9.3
Several mentions of a good location, convenient to the city center and public transport.
Room Quality
7.26
Rooms are described as old, small, and not meeting expectations for a four-star hotel.
Amenities
7.29
Certain amenities, such as the heating system and cleanliness, were criticized.
Value for Money
8.24
Given the pricing at a supposed four-star hotel, value for money was deemed lacking.
Food and Beverage
5.8
Breakfast and food options were described as poor or unacceptable.
Overall Experience
8.87
Overall disappointing experience that did not meet four-star standards.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:08

Property Description

Convenient Location
Hotel Saint John is conveniently located just 200 metres from Manzoni Metro Station and a short walk from the iconic Coliseum, making it the perfect base for exploring Rome.

Comfortable Rooms
Each elegantly furnished room at Hotel Saint John features modern amenities such as air-conditioning, free WiFi, LCD TV, and a minibar. Guests can also enjoy complimentary toiletries and a hairdryer in the well-appointed bathrooms.

Delicious Breakfast and Business Facilities
Start your day with a delicious sweet and savoury buffet breakfast offering a variety of options. For business travelers, the hotel provides convenient business facilities, and guests can unwind at the on-site bar after a busy day of sightseeing.

Experience the perfect blend of comfort and convenience at Hotel Saint John - book your stay now to enjoy a memorable trip to Rome.

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Location

Guest Reviews

7.6
Based on 2018 reviews
Cleanliness: 6.3
Service: 7.77
Location: 9.3
Room Quality: 7.26
Amenities: 7.29
Value for Money: 8.24
Food and Beverage: 5.8
Overall Experience: 8.87
V
Viktoriia • family_with_children • il
8
2026-09-16 • via Nuitee
N
nelson arditto • family_with_children • es
5
Regular
Pros:

La ubicación

Cons:

El agua de la lluvia se metió por la ventana
El plástico del marco de la puerta se desprendió
La puerta del baño chirriaba
La comida del bar toda congelada
Calidad precio caro- hay que sumar la tasa de €22 al dia que no se nos comunicó
El desayuno para el precio que cobran debería estar incluido

2026-09-14 • via Nuitee
J
Jonas • extended_group • de
10
2026-09-07 • via Nuitee
L
Lukas • couple • de
10
Toller Aufenthalt in Rom!
Pros:

Das Hotel hat eine fantastische Lage, nur wenige Gehminuten vom Kolosseum und der Metrostation Manzoni entfernt. Die Zimmer sind modern, sauber und sehr komfortabel. Das Personal war super freundlich und hilfsbereit. Absolute Empfehlung für einen Städtetrip!

2026-09-07 • via Nuitee
T
teresa • solo_traveller • es
10
Una estancia perfecta!
Pros:

El hotel es súper céntrico y a la vez muy tranquilo. El personal es realmente amable y servicial; me sentí muy bien acogida desde el primer momento de mi llegada fino al check-out. ¡Totalmente recomendado!

2026-09-07 • via Nuitee
E
Eric Joseph Banaag • solo_traveller • gb
10
Pros:

Near the metro, staff were very friendly and professional.

2026-09-07 • via Nuitee
G
Giordano • solo_traveller • it
8
2026-09-05 • via Nuitee
R
Ricardo • couple • br
10
Hotel, limpo, bonito, confortável e perto dos principais pontos turísticos a pé
Pros:

O hotel é ótimo, num lugar tranquilo e próximo a todos os pontos turísticos a pé,

2026-09-04 • via Nuitee
R
Ricardo • family_with_children • br
10
2026-09-04 • via Nuitee
M
Maria Carmela • couple • it
10
Pros:

Struttura bellissima e pulita, letto comodissimo. Posizione strategica a 10 minuti a piedi dal Colosseo, fermate dei mezzi vicine. Staff cordiale e gentile.

2026-09-01 • via Nuitee
B
Bruna • solo_traveller • it
9
Pros:

L'hotel è stato ristrutturato, il cambio di look con gli arredi e i colori molto bello e piacevole all'occhio. Stanza grande, letto comodo, con tutti i confort. Colazione buona. Posizione comoda perchè ben collegata con i mezzi, e comunque 10 minuti a piedi dal Colosseo e da altre attrazioni.

2026-08-31 • via Nuitee
E
Ekaterina • family_with_children • il
10
Достаточно нормальный отель. Есть горячая вода, рабоатет кондиционер, чисто. Завтраки скромные. Поэтому сходила один раз
Pros:

Было чисто, каждый день меняли полотенца, заправляли постель.

2026-08-31 • via Nuitee
A
Ani • solo_traveller • am
9
Pros:

The staff is very friendly and supportive. It has nice, artistic style and vibrant colors. I recommend this hotel.

2026-08-30 • via Nuitee
R
Renata • couple • pl
10
Pros:

Świetna lokalizacja, przemiły personel. Hotel utrzymany w czystości. Największy plus to bliskość stacji metra. Łóżko wygodne.

2026-08-29 • via Nuitee
M
Marta • family_with_children • it
8
2026-08-28 • via Nuitee
S
Singleton • family_with_children • ie
10
Fabulous Hotel
Pros:

Lovely Hotel near Colosseum and close to metro. Staff were extremely helpful, breakfast was nice. Rooms were lovely. Would definitely stay here again

2026-08-26 • via Nuitee
V
Valerie • couple • fr
8
2026-08-22 • via Nuitee
M
Mateus • couple • br
9
Foi uma ótima estadia considerando o custo-benefício.
Pros:

O café da manhã foi excelente, com bastante opções de frutas, cereais, salgados e bebidas. A localização foi boa. O hotel é um pouco distante das atrações da cidade porém, com as opções de transporte que hoje existem, como patinetes elétricos, isso acabou ficando irrelevante.

2026-08-20 • via Nuitee
G
Gheddaun89 • solo_traveller • it
8
2026-08-16 • via Nuitee
S
Sara_G_ • solo_traveller • it
9
Tutto ok
Pros:

Hotel vicinissimo alla metro, con un buon rapporto qualità/prezzo. Ottima la colazione con prodotti sia dolci che salati e freschi. È stata un'ottima soluzione per andare ad un concerto al circo massimo. Personale gentile

Cons:

Tutto ok

2026-08-14 • via Nuitee