Mercure Roma Centro Saint John

Hotels
•
Mercure
7.6 (1945 reviews)
Via Matteo Boiardo 30 , Rome , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Rude service
Incompetent staff
Low-quality food

Categories

Cleanliness
6.3
Numerous complaints about room cleanliness, including stained bed sheets and old bathrooms.
Service
7.77
Service was described as rude and incompetent, particularly at the reception.
Location
9.3
Several mentions of a good location, convenient to the city center and public transport.
Room Quality
7.26
Rooms are described as old, small, and not meeting expectations for a four-star hotel.
Amenities
7.29
Certain amenities, such as the heating system and cleanliness, were criticized.
Value for Money
8.24
Given the pricing at a supposed four-star hotel, value for money was deemed lacking.
Food and Beverage
5.8
Breakfast and food options were described as poor or unacceptable.
Overall Experience
8.87
Overall disappointing experience that did not meet four-star standards.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:08

Property Description

Convenient Location
Hotel Saint John is conveniently located just 200 metres from Manzoni Metro Station and a short walk from the iconic Coliseum, making it the perfect base for exploring Rome.

Comfortable Rooms
Each elegantly furnished room at Hotel Saint John features modern amenities such as air-conditioning, free WiFi, LCD TV, and a minibar. Guests can also enjoy complimentary toiletries and a hairdryer in the well-appointed bathrooms.

Delicious Breakfast and Business Facilities
Start your day with a delicious sweet and savoury buffet breakfast offering a variety of options. For business travelers, the hotel provides convenient business facilities, and guests can unwind at the on-site bar after a busy day of sightseeing.

Experience the perfect blend of comfort and convenience at Hotel Saint John - book your stay now to enjoy a memorable trip to Rome.

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FCO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 1945 reviews
Cleanliness: 6.3
Service: 7.77
Location: 9.3
Room Quality: 7.26
Amenities: 7.29
Value for Money: 8.24
Food and Beverage: 5.8
Overall Experience: 8.87
E
Esmonde Shiwen • couple • my
8
2026-06-04 • via Nuitee
E
Esmonde Shiwen • couple • my
8
2026-06-04 • via Nuitee
R
Roberto Jose • extended_group • br
10
2026-06-04 • via Nuitee
G
Gaëlle • family_with_children • fr
7
Le séjour etait agréable.
Pros:

Établissement très propre . Assez bien situé. Les chambres sont bien équipé.

Cons:

Le personnel n’était pas très sympathique pour certains. Personne ne parlait Français.

2026-05-30 • via Nuitee
P
Petronela • solo_traveller • ro
10
2026-05-28 • via Nuitee
T
Thuilla • couple • br
10
Estadia perfeita
Pros:

Tudo incrível. Quarto super confortável, chuveiro ótimo, cama deliciosa.

Cons:

Tudo perfeito

2026-05-27 • via Nuitee
T
TATIANA • solo_traveller • il
8
Pros:

מיקום,ארוחת בוקר1

2026-05-24 • via Nuitee
M
Muñoz Sepulveda • couple • cl
5
Centrico
Pros:

La ubicación

Cons:

Cama dura. El precio es alto para la calidad del hotel

2026-05-22 • via Nuitee
C
Charlotte • family_with_children • gb
3
Good for location, everything else, not good
Pros:

Location was alright, close enough to the main tourist destinations which was good. However, the area wasn’t well kept as there were bin bags outside the hotel for the duration of the stay. Food places around the area were good.

Cons:

The area around the hotel wasn’t well kept, the room wasn’t cleaned on our first day even though we had the door sign on. The staff member who brought us our towels, after I’d went down and asked, was unprofessional and listening to music when he brought them. There was no personality behind the desk asking how our journey was, why we were here etc. The rooms were damp and not brick, it was a weird fabric so the walls were thin. Not a great experience I must say!

2026-05-17 • via Nuitee
A
angelo del vecchio • solo_traveller • it
5
Pros:

Posizione ottima per eventi all'Auditorium Antonianum.

Cons:

Prezzo elevato del soggiorno e della colazione rispetto ai servizi realmente offerti

2026-05-13 • via Nuitee
M
MARCELO FABIAN • couple • cl
8
Amo Roma
Pros:

Ubicación y desayunador

Cons:

La calidad de algunos productos del desayuno

2026-05-13 • via Nuitee
F
Francesco • solo_traveller • it
8
2026-05-13 • via Nuitee
D
Dilek • family_with_children • tr
9
Oldukça iyi
Pros:

Tesisin konumu çok iyidi.Coloseum’a yürüyerek 10-15 dk.Oldukça merkezi bir konumdaydı.Gece bile yürüyerek dönebildik.Güvenli bir güzergahtaydı.Çalışanları çok ilgili ve güler yüzlüydüler..Odalar hergün temizlendi.

Cons:

Odalar büyük değil ama sorun da olmadı açıkçası .Konum çok iyidi çünkü

2026-05-12 • via Nuitee
D
David • extended_group • us
8
Great location and comfortable bed.
Pros:

Breakfast was good, staff was polite

2026-05-12 • via Nuitee
O
Ondrej • family_with_children • gb
8
Pros:

Just about 10 mins from Colosseum. Very close to metro and tram station. Great staff and good amenities. Good breakfast and good bathroom

Cons:

The room was functional but looked little tired. For the price we paid I would have expected more

2026-05-11 • via Nuitee
S
Stephane • couple • fr
6
2026-05-10 • via Nuitee
K
keller • solo_traveller • us
7
all in all great value
Pros:

location. close to restaurant, transportation lines, and colosseum.

Cons:

we had a water leak in our bathroom

2026-05-07 • via Nuitee
M
Marina • solo_traveller • de
9
2026-05-06 • via Nuitee
N
Nektarios Bogeas • extended_group • gr
10
Great Hotel near Colloseum!
2026-05-06 • via Nuitee
O
Otilia Sousa • solo_traveller • pt
7
2026-05-05 • via Nuitee