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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Currency exchange
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Billiards
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Street parking
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Snack bar
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Pool with view
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Heated pool
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Indoor pool
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Public Bath
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Shuttle service (free)
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Lakeside Retreat
Spectacular Views and Relaxation: Nestled by the Argentino Lake, Xelena Hotel & Suites offers a serene escape with stunning landscape views. Unwind in the Health Club or take a dip in the 70-square-meter swimming pool while soaking in the beauty of the surroundings.
Wellness and Indulgence: Indulge in the hotel's fitness and wellness facilities, including a heated swimming pool, hot tub, sauna, and spa services. Treat yourself to rejuvenating massage treatments for the ultimate relaxation experience.
Gourmet Dining with a View: Enjoy a culinary journey at the various dining options available, each offering unique flavors and breathtaking views of the lake. From Mora Restaurant to Huertas y Fuegos, savor delicious meals in a picturesque setting.
Experience luxury and tranquility at Xelena Hotel & Suites. Book your lakeside retreat now for an unforgettable stay.
This accommodation is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports (CUIT: 30709626007)
Please note that for New year's eve the dinner is included in the rate.
Access to the spa/wellness centre is for exclusive use of the guests staying at the hotel. Once the check-out was made it is not possible to use the spa facility.
Subject to availability:
Possibility of connecting rooms within the same room category and with the Superior Room category.In the event of an early departure, the property will charge you the full amount for your stay.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Ubicación con vista al lago espectacular, habitaciones amplias, cómodas, excelente desayuno, baño muy limpio y todas las comodidades. El SPA es ideal para relajarse después de las actividades diarias .
Debe mejorar la señal WiFi de la habitación, es inestable, aunque luego solucionaron este inconveniente.
We enjoyed the food. We ate in the lounge area several times. Relaxed atmosphere with big screen TV for watching sports. The restaurant looked good but we didn’t get the chance to try it out.
We enjoyed the view from the rooms!
We enjoyed the location. It is near the edge of El Calafate going towards Glacier National Park. So it is a bit out of town which may not be everybody’s “cup of tea”. The hotel does have a shuttle into downtown where stores and restaurants are located. We were picked up last on tours - so got to sleep in a bit longer, but didn’t always get to sit together on the bus. And we got dropped off first coming back.
Staff were very friendly and helpful.
Quarto muito confortável
Funcionários super simpáticos e solicitos
Restaurante muito bom
Café da manhã muito sem cuidado digno de um hotel três estrelas
Belle emplacement et très belle vue des chambres. Personnel sympathique.
Rapport qualité prix décevant ! Ce n’est pas un vrai 5 étoiles. Les chambres sont grandes et propre mais froides et de mauvaises qualité. Aucune insonorisation entre chambre et couloir.
Lo mejor el personal
Es para destacar la calidad de atención de todos
La recepción , el personal del spa, de limpieza, del desayuno , del transfer al centro
Realmente muy buena atención
La ubicación del hotel excelente a mi gusto
No en el centro pero muy cerca se puede ir caminando , es muy lindo el camino y además el hotel ofrece por la tarde traslados a cada hora
Si bien el hotel es súper silencioso
Se escuchaba el hablar de la habitación contigua
Tal vez eso molestaba un poco justamente porque el clima en general es muy agradable y silencioso
El ambiente del hotel, la amabilidad del personal, la piscina, en general todo. Muy buen desayuno.
Nada.
Excelente apartamento, atendimento maravilhoso, café da manhã delicioso, ótimo restaurante,
Poderia ter mais amenidades nos apartamentos como touca de banho.
Los Restorantes
La hab
Ubicación
Personal
Las vistas al lago
El mobiliario muy mejorable, se está quedando antiguo
Todo: las instalaciones, el servicio, el personal, especialmente el chófer del shuttle que traslada al centro. La política de cuidado ambiental.
Solo pondría atención al piso de la ducha que es resbaladizo.
Todo. Espero volver y quedarme más noches. Hermoso
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the gym needs upgrade and the bed was V shaped very soft mattress. Breakfast, staff, cleanliness and location are great, the indoor/ourdoor warm pool is awesome as well. The staff was very accomodating. Overall great experince, with the 2 caveats noted above. Gym and bed!
Gym and bed!
Viewsfrom room, staff were very friendly and helpful, packed lunches were good, breakfast was good. .
Location was good as well, away from main township but great view, 45min walk into town or take the hourly shuttle put on by the hotel
Paper thin walls. Initially we had two conversations going on either wall of ours keeping us awake then we had someone vomiting all night and realised the noise was coming through the bath tapware from another room!
The bed was two separate beds combined but one was higher than the other.
The place just needs a major revamp and it could be great.
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