Hampton Inn & Suites Nashville-Downtown

Hotels
•
Hampton Inn
8.3 (1854 reviews)
310 4th Avenue South , Nashville , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
High valet parking cost
Inconsistent cleanliness

Categories

Cleanliness
7.76
Some rooms mentioned cleanliness issues; needs improvement.
Service
9.23
Staff were friendly and attentive, contributing positively to the experience.
Location
9.77
Superb location for night-life and walking distance to attractions.
Room Quality
8.22
Generally good rooms, but some wear and tear noted.
Amenities
7.75
Valet parking was a common frustration, adding to the cost without enhancing the stay.
Value for Money
7.21
High costs for parking and some minor issues led to a perception of low value.
Food and Beverage
8.26
Breakfast was generally appreciated, but quality varied.
Overall Experience
8.23
Overall positive experience, but some concerns impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:24

Property Description

Convenient Location
Located in the heart of Nashville, Hampton Inn & Suites Nashville-Downtown is just steps away from popular attractions like the Johnny Cash Museum and Bridgestone Arena. Enjoy easy access to the vibrant music scene and entertainment venues the city is famous for.

Comfortable Accommodation
Relax in well-appointed rooms featuring modern amenities such as a flat-screen TV, private bathroom, and complimentary toiletries. Upgrade to a room with a balcony for stunning city views. Start your day right with an American buffet breakfast served at the hotel.

Fitness and Business Facilities
Stay on top of your fitness routine at the on-site fitness centre or catch up on work at the business centre. With multilingual staff at the reception, including English and Spanish speakers, your needs are always taken care of.

Book your stay at Hampton Inn & Suites Nashville-Downtown for a memorable Nashville experience!

Important information:

Please note that the full amount of the reservation is due upon arrival. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BNA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1854 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.77
Room Quality: 8.22
Amenities: 7.75
Value for Money: 7.21
Food and Beverage: 8.26
Overall Experience: 8.23
J
joy • couple • us
10
A great place to stay
Pros:

Comfy beds and great location

2026-09-11 • via Nuitee
W
Wilmar • extended_group • us
10
Excellent. I'll be back soon.
Pros:

Space, comfort, and location

Cons:

Nothing to complain about

2026-09-10 • via Nuitee
G
Giovani • extended_group • us
1
This was absolutely ridiculous and completely unacceptable. The night-shift employee made no effort to help me get into
Cons:

This was absolutely ridiculous and completely unacceptable.

The night-shift employee made no effort to help me get into my room. My friend was already asleep inside the room with both key cards, and I had no way to open the door or wake him up. Instead of helping me find a solution or verifying that I was a registered guest, the front desk employee simply refused to let me into the hotel.

I ended up having to search for another hotel at 3:00 AM after several failed attempts at other properties, and I had to spend an additional $600. My phone battery was also dying, and the front desk employee still made no real effort to assist me.

This situation should never have happened. The lack of willingness to help a guest was extremely disappointing and unprofessional.

I will never stay at this hotel again.

2026-09-07 • via Nuitee
J
JERRY • solo_traveller • us
8
MUST PAY FOR VALET!!!
Pros:

Location friendly people

Cons:

Forced to pay for valet service that I didn't want carpet looked really dirty I guess that's why they're remodeling shower head was super loose coming out of wall

2026-09-05 • via Nuitee
K
Kandie • extended_group • us
10
We will definitely be back to stay at this hotel on our next Nashville trip!
Pros:

Everyone was so friendly and helpful in the hotel was immaculate spotless clean

Cons:

We loved everything about our stay! No negative feedback

2026-09-04 • via Nuitee
T
Treva • couple • us
8
Pros:

Location was fantastic!

Cons:

My husband didn’t like the breakfast- food quality. The required valet parking was ridiculously priced. Stayed at another hotel a couple of years ago and the parking wasn’t anywhere near this cost.

2026-08-31 • via Nuitee
S
Schreiber • couple • us
10
2026-08-28 • via Nuitee
D
Debmf • Family • United States
4
Hotel in Nashville-Downtown Don't GO!
Pros:

Very unhappy with hotel.

1. Arrived at hotel address and couldn't get in the front door! Taxi left us at the address which was very clearly on the front of the building
"310 4th Avenue South". I had to call the front desk to get someone to open the door and allow us to get out luggage in. No large sign saying to go around back.
2. The carpeting the lobby and hallways were very dirty.
3. The area carpet near where the breakfast was set up was frayed.
4. Asked if front desk could change a $100 bill to smaller bills and was told to go the valet as he might be able to change it. Fortunately, he kindly helped us out.
5. Ladie's room in the lobby area has baseboard missing and wall paper coming off the wall in the stall.
6. Laundry room was out of order.
7. The printer in the business center was out of paper and when I ask for a handful to replace it myself, I didn't even as anyone to put it in, I was told by the clerk at the desk to send him an email of what I wanted printed and he would do it!! What the hell??? I said no and he finally gave me a few pieces so I could print some boarding passes.
8. The bedroom set up is awful. You reserve a room to sleep a number of people and you have to change in a tiny water closet instead of having a wall that encloses the sink and mirror with the facilities! Who did they have that designed these rooms??? Family members, men and women of different ages, were sharing this room.
9. No waste basket in the water closet?? Must have been a man who decorated this place, who wasn't thinking of ladies and their needs!
10. They have a little kitchen area without a waste basket and the wastebaskets in the room are so small you can hardly put anything in them. Don't they understand that there will be waste when using a microwave? Think leftover containers.
11. Large desk/table but only one chair at it? Are you supposed to kneel on the floor? There was a love seat but far from the table. Remember, this room was supposed to sleep at least 4 maybe 6.
12. When we registered at the desk no one told us that we wouldn't have maid service (fresh towels) each day. Going by that, where the HELL were we supposed to hang them to dry for the next day??? One small towel rack in the water closet. Again, 4 to 6 people could fit in the room. Should we have hung them on the back the one chair?

We saw a sign in the elevator that said renovations were happening on the 5th floor however; maybe they should be starting in the lobby to give a good, CLEAN impression to the guests upon arrival.

The only thing about this place was the breakfast.

Do not make plans to stay here for at least 5 years while they renovate!

2026-08-27 • via Tripadvisor
S
Sherri • family_with_children • us
10
Very friendly staff
Pros:

Location was perfect for walking! The room was really nice and clean!

2026-08-24 • via Nuitee
M
Marissa • family_with_children • us
10
Great location and friendly staff!
Pros:

Location was incredible for a concert at Bridgestone!

2026-08-24 • via Nuitee
L
Linley • extended_group • us
10
Very pleasurable, will stay again
Pros:

Very close to venue
Spacious rooms
Nice staff

2026-08-24 • via Nuitee
T
Tammy • couple • us
10
2026-08-23 • via Nuitee
J
Jeffrey • solo_traveller • us
10
2026-08-23 • via Nuitee
A
Alberto C. • family_with_children • it
10
Posizione centralissima a Nashville
Pros:

La disponibilità dello staff
La prima colazione
La posizione centrale

Cons:

//

2026-08-19 • via Nuitee
E
Eugenio • couple • es
9
2026-08-16 • via Nuitee
M
Michael • solo_traveller • us
8
2026-08-15 • via Nuitee
L
Lindsey • family_with_children • us
10
Our stay was great. I will stay here again.
Pros:

The breakfast was great and the staff was very friendly.

2026-08-15 • via Nuitee
J
Jennifer • couple • ca
8
Pros:

Clean, beds were comfortable and location was awesome. Water in the lobby was excellent

Cons:

Lobby needs a little updating. The breakfast was ok

2026-08-14 • via Nuitee
M
Marla • couple • us
10
Excellent
Pros:

Everything

2026-08-13 • via Nuitee
L
Lee • couple • us
9
Great weekend stay!!
Pros:

Convenient to downtown.

Cons:

No water pressure. Shower head needs to be replaced.

2026-08-12 • via Nuitee