Hotel Wentzl

Hotels
9.4 (971 reviews)
Rynek Główny 19 , Kraków , PL
+48 12 430 26 64

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great Location
Accommodating Staff
Good Room Quality
Cons:
Limited Breakfast Options
Needs General Upkeep

Categories

Cleanliness
8.98
Overall satisfactory but some reviewers mentioned a need for improvement, such as a 'bit of TLC'.
Service
9.95
Staff were described as accommodating and helpful, demonstrating excellent service.
Location
10
Repeatedly praised as amazing and ideal, particularly in relation to Krakow's main square.
Room Quality
8.94
Rooms were noted as comfortable but with potential for enhancements in decor and amenities.
Amenities
9.47
Some good aspects like spacious bathrooms, though certain amenities were lacking.
Value for Money
9.43
General feelings of good value, though some guests expected more variety in offerings.
Food and Beverage
8.98
Food received mixed reviews, with guests feeling breakfast options were limited.
Overall Experience
9.47
Several guests enjoyed their stay, but some negative points led to a cautious recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Unforgettable Views and Luxurious Rooms
Hotel Wentzl, a historical gem in Kraków, offers luxurious rooms with stunning views of the Old Town. Each room is elegantly designed and equipped with modern amenities like air conditioning, satellite TV, and a minibar.

Prime Location and Fine Dining
Conveniently situated on the Main Market Square, Wentzl is just a stone's throw away from Kraków's top attractions. Indulge in a culinary journey at the renowned Wentzl Restaurant, serving exquisite European cuisine in a charming setting adorned with Polish artworks.

Impeccable Service and Local Expertise
Experience top-notch hospitality at Hotel Wentzl, where the dedicated staff is available 24/7 to cater to your needs. Benefit from their local insights and recommendations to make the most of your stay in Kraków.

Book your stay at Hotel Wentzl now for an unforgettable experience in the heart of Kraków!

Important information:

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Location

Guest Reviews

9.4
Based on 971 reviews
Cleanliness: 8.98
Service: 9.95
Location: 10
Room Quality: 8.94
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 8.98
Overall Experience: 9.47
S
SOPE • solo_traveller • za
9
2026-10-13 • via Nuitee
G
graciela • solo_traveller • il
10
Pros:

המיקום היה מושלם!!!היה נקי, חדר גדול עם מיטה ממש מפנקת..ארוחת הבוקר מצוינת.ממליצה בחום על המלון wentzl

2026-10-12 • via Nuitee
M
Marian • family_with_children • de
7
Gut
Pros:

Gut

Cons:

Gutg

2026-10-11 • via Nuitee
R
Ronald • couple • us
10
Fantastic as per usual
Pros:

My family and I come to Poland at lest once a year.
We always stay at the Wentzel because it is the best hotel
In Cracow.

Cons:

My only dislike was that there could be non slip bath mats for disabled guests for the walk in showers.

2026-10-10 • via Nuitee
E
Eleni • couple • cy
10
2026-10-08 • via Nuitee
M
Magdalena • solo_traveller • pl
9
Lokalizacja i widok na medal
Pros:

Niesamowity widok na Rynek

Cons:

Wymaga lekkiego odświeżenia

2026-10-07 • via Nuitee
S
szymon • couple • pl
9
2026-10-07 • via Nuitee
J
Janpeter • solo_traveller • de
9
2026-10-07 • via Nuitee
A
Anna • solo_traveller • pl
10
Chętnie wrócę
Pros:

Lokalizacja, wystrój

2026-10-07 • via Nuitee
J
Janina • couple • pl
10
Pros:

Obiekt ma super położenie ,obsługa bardzo miła ,polecam

2026-10-07 • via Nuitee
D
Daryna • solo_traveller • pl
8
Pros:

Widok był niesamowity, bardzo zręczne łóżko, można było palić na balkonie.

Cons:

Najbardziej mi nie spodobało że ktoś podał mój pokój na śniadaniu i przy wymeldowaniu z hotelu chcieli mnie obciążyć na tę kwotę chociaż śniadania nie miałam. Jeszcze się nie spodobało mi że jest tam bardzo szumnie. Nie spodobało znaleźć cudze włosy w łazience.

2026-09-18 • via Nuitee
M
Maksym • couple • ua
10
2026-09-17 • via Nuitee
D
Daking • solo_traveller • gb
8
Pros:

It was clean and comfortable and a great location, walked out straight onto the main square

Cons:

It was a little dated so could do with modernising.

2026-09-15 • via Nuitee
G
GERALD • family_with_children • ca
10
Pros:

I was so happy with this place. The location was perfect. The host was always so helpful and friendly. The room was clean and extremely comfortable. I will stay again without question.

2026-09-14 • via Nuitee
A
Anne Elisabeth Megård • couple • no
9
2026-09-14 • via Nuitee
A
Alice • solo_traveller • us
10
Love Room #25!
Pros:

Wonderful communication, all inquiries were promptly answered. Super friendly and helpful staff.



Official website has individual detailed description of each room. Request for Room #25 was honored. View of square is awesome, especially magical at night. Noise level was OK despite being on 2nd floor. You can either open the windows and enjoy vibe and musical performance below, or close them to enjoy the view in quiet.


Breakfast was adequate. In addition to the buffet, there is a small egg order menu. Free bikes for guests.

Airport xfer was 150 pln which is convenient but pricey.

Cons:

Pillows were either too small or too big & flat. Normal pillows please!

2026-09-12 • via Nuitee
F
Flavia • couple • it
10
2026-09-09 • via Nuitee
T
Terry • couple • fr
10
2026-09-09 • via Nuitee
G
Gianfranco • couple • it
10
Bellissima Cracovia
Pros:

Posizione super eleganza della struttura e camera molto confortevole

2026-09-05 • via Nuitee
D
David • couple • gb
10
2026-09-04 • via Nuitee