Hotel Wentzl

Hotels
9.4 (894 reviews)
Rynek Główny 19 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great Location
Accommodating Staff
Good Room Quality
Cons:
Limited Breakfast Options
Needs General Upkeep

Categories

Cleanliness
8.98
Overall satisfactory but some reviewers mentioned a need for improvement, such as a 'bit of TLC'.
Service
9.95
Staff were described as accommodating and helpful, demonstrating excellent service.
Location
10
Repeatedly praised as amazing and ideal, particularly in relation to Krakow's main square.
Room Quality
8.94
Rooms were noted as comfortable but with potential for enhancements in decor and amenities.
Amenities
9.47
Some good aspects like spacious bathrooms, though certain amenities were lacking.
Value for Money
9.43
General feelings of good value, though some guests expected more variety in offerings.
Food and Beverage
8.98
Food received mixed reviews, with guests feeling breakfast options were limited.
Overall Experience
9.47
Several guests enjoyed their stay, but some negative points led to a cautious recommendation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:45

Property Description

Unforgettable Views and Luxurious Rooms
Hotel Wentzl, a historical gem in Kraków, offers luxurious rooms with stunning views of the Old Town. Each room is elegantly designed and equipped with modern amenities like air conditioning, satellite TV, and a minibar.

Prime Location and Fine Dining
Conveniently situated on the Main Market Square, Wentzl is just a stone's throw away from Kraków's top attractions. Indulge in a culinary journey at the renowned Wentzl Restaurant, serving exquisite European cuisine in a charming setting adorned with Polish artworks.

Impeccable Service and Local Expertise
Experience top-notch hospitality at Hotel Wentzl, where the dedicated staff is available 24/7 to cater to your needs. Benefit from their local insights and recommendations to make the most of your stay in Kraków.

Book your stay at Hotel Wentzl now for an unforgettable experience in the heart of Kraków!

Important information:

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    People 5 years old and over stay for 115 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.4
Based on 894 reviews
Cleanliness: 8.98
Service: 9.95
Location: 10
Room Quality: 8.94
Amenities: 9.47
Value for Money: 9.43
Food and Beverage: 8.98
Overall Experience: 9.47
L
Lone Bettina • solo_traveller • dk
9
Pros:

Rent og meget centralt.
God morgenmad.
Gode senge.

2026-05-23 • via Nuitee
Y
Yelena • couple • us
10
loved the location
Pros:

best location

2026-05-18 • via Nuitee
C
Clare • couple • gb
10
Brilliant city break in Krakow, prefect location
Pros:

Great location. Lovely room, delicious breakfast especially the freshly cooked omelette each morning.

2026-05-17 • via Nuitee
P
Paula • couple • gb
10
Right in the centre of the square,beautifully presented, great breakfast very polite and helpful staff could not of aske
Pros:

Perfect location, beautifully presented

Cons:

There is nothing I did not like

2026-05-17 • via Nuitee
H
Herma • couple • nl
8
Verblijf was goed, mede dankzij perfecte locatie
Pros:

Uitzicht op plein

Cons:

Ontbijt was goed maar weinig soorten brood

2026-05-16 • via Nuitee
N
Nathan • extended_group • gb
10
2026-05-12 • via Nuitee
P
Pekka • couple • fi
9
Persoonallinen hotelli täydellisellä sijainnilla
Pros:

Hotellin sijainti oli täydellinen ja näkymä ikkunoista vanhan kaupungin aukiolle. Huone oli persoonallisesti sisustettu ja kaunis. Aamupala oli kuin meille tehty, bonuksena lämpimien ruokien menu.

2026-05-11 • via Nuitee
A
Antoinette • couple • ie
10
2026-05-10 • via Nuitee
M
Maria del Carmen • solo_traveller • ar
8
Excelente ubicacion!!!
Pros:

Ubicacion. Amplitud de la habitacion. Variedad en el desayuno

Cons:

Se necesita mas luminacion en el baño. Falta un espejo con aumento

2026-05-09 • via Nuitee
D
David • couple • ua
10
2026-05-08 • via Nuitee
Μαρίνα • couple • cy
7
Pros:

Η τοποθεσία
Το προσωπικό πολύ εξυπηρετικό, κυρίως ο Gregory

Cons:

Το δωμάτιο που μας δόθηκε δεν ήταν κανένα από αυτά που φαίνονται στις φωτογραφίες.
Οι κουρτίνες που υπάρχουν δεν καλύπτουν τα παράθυρα με αποτέλεσμα όλο το φως με το που χαράζει ο ήλιος να είναι ακριβώς απέναντι σου. Αν σε ενοχλεί το φως ενώ κοιμάσαι ΜΗΝ ΠΑΣ.
Το στρώμα είναι αρχαίο, όταν φύγεις πρέπει να πας φυσιοθεραπεία.

2026-05-06 • via Nuitee
E
Elisabeth • solo_traveller • nl
9
Top!
Pros:

Het personeel was heel vriendelijk en gastvrij. Ze wilden heel graag mee denken en oplossingen aanbieden. Ik mocht gebruik maken van een fiets. Het ontbijt was echt heerlijk! De kamers werden iedere dag heel netjes schoongemaakt. Ik kon gebruik maken van thee/koffie en water; badjas en slippers, naast de gebruikelijke handdoeken. Er was ook een makkelijk te gebruiken kluis beschikbaar en mijn schoenen kon ik nog even poetsen. Omdat ik een keer erg vroeg werd opgehaald voor een tour, kreeg ik een ontbijt-/lunchpakket mee van het hotel! Het uitzicht op de grote markt is fenomenaal!

Cons:

De kamers zijn heel gehorig en het matras leek wat door te liggen.

2026-05-04 • via Nuitee
C
Christine Bull • couple • no
9
Flott hotell med store rom og veldig hyggelig personale, supersentralt
Pros:

Stort rom, super beliggenhet, veldig hyggelig personale

Cons:

Ingenting

2026-05-04 • via Nuitee
L
Luca • couple • it
10
Pros:

Posizione e servizi

2026-05-03 • via Nuitee
J
Jim • couple • us
10
Best view in Krakow. Room 43 balcony.
Pros:

Convenient. Beautiful view. Great breakfast.

2026-05-01 • via Nuitee
D
Duncan • solo_traveller • gb
9
2026-04-29 • via Nuitee
O
Oskar • extended_group • is
7
Agæt
Pros:

Morgunverður fábreyttur en ágætur

Cons:

Þetta er alls ekki 4* hotel

2026-04-27 • via Nuitee
A
Arturo • solo_traveller • es
9
2026-04-26 • via Nuitee
J
Jenny • couple • gb
10
A lovely hotel in a central location. Staff really helpful & friendly. Rooms clean and comfortable. Will hope to
Pros:

Location on the main square was perfect. The hotel was spotlessly clean and the staff really helpful.

Cons:

Nothing!

2026-04-24 • via Nuitee
D
Dreadders • Couples • Worthing, West Sussex, England
10
Such a gem!
Pros:

You walk into this unassuming reception from Glowny. The cute, ornate lift took us up to our room which was gorgeous. All amenities were available, a fabulous view and a great night’s sleep.

2026-04-19 • via Tripadvisor